Car Rental
at Orlando Airport

Hola Car Rentals is the only premium partner of the top car rental brands operating at Orlando Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip at Orlando Airport.

No. With Hola Car Rentals, all costs and charges for your booking at Orlando Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Orlando Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Orlando Airport, the rental car counter location depends on which terminal you arrive in.

• Terminals A and B: counters are on Level 1 of the Main Terminal. If you arrive via an Airside satellite, take the airport people-mover train to the main terminal, then use the elevator down to Level 1. Counters for Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty are grouped on the A or B side accordingly.
• Terminal C: follow signs to the connected rental car center, where counters are located on Level 4. No shuttle is needed from Terminal C.

For on-site brands, vehicles are parked in the attached garage directly across from the terminals, a short walk with no shuttle required. Off-site brands use designated shuttle zones at Terminal A (stops A11 to A13), Terminal B (stops B11 to B13), and Terminal C (stops C277 to C278).

The main Rental Car Center address at Orlando Airport is 1 Jeff Fuqua Blvd, Orlando, FL 32827. Allow extra time if arriving at Terminal C, as the layout involves longer walking distances from distant gates to the ground transportation area.

For international arrivals at Orlando Airport, the full process from landing to driving away typically takes 60 to 120 minutes, and sometimes longer during busy periods.

• Immigration and customs: 20 to 90 minutes depending on queue length and time of day.
• Baggage claim: 15 to 45 minutes.
• Counter check-in and paperwork: 10 to 25 minutes.
• Walking to the vehicle and exiting the garage: 10 to 25 minutes.

If you are traveling with carry-on luggage only and arrive during a quiet period, the best-case total is around 45 to 75 minutes from landing to leaving Orlando Airport.

Some brands such as Alamo and Enterprise offer self-service kiosks at Orlando Airport that allow you to skip the counter line if you have already completed your check-in online, which can significantly reduce wait time. After completing check-in, you walk to the attached parking garage across from the terminal to locate your vehicle, inspect it for any pre-existing damage, and exit through the gate where an attendant scans your paperwork.

To collect your rental car at Orlando Airport, you must present the following physical documents at the counter.

• Your original, unexpired driver's license. Digital licenses are not accepted.
• A valid passport or government-issued photo ID matching the name on your booking.
• A major credit card in the main driver's name, with the driver's name printed on the physical card, for the security deposit hold.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors from outside the United States).

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory at Orlando Airport rental counters. For licenses in other non-English scripts, an IDP is strongly recommended even if not strictly required by every partner.

The IDP is a translation document only and must always be carried alongside your original license. It is not a standalone license and will not be accepted without it. If you think you may need one, obtain it in your home country before traveling, as it cannot be issued abroad.

Yes, there are several toll roads commonly used by drivers leaving Orlando Airport, and almost all of them are fully cashless.

Common toll roads in the Orlando Airport area include SR-528 (the Beachline Expressway), SR-417 (the Central Florida GreeneWay), and SR-408 (the East-West Expressway). Estimated toll costs for typical daily driving around Orlando range from approximately US$5 to US$15 per day, depending on your route.

All rental vehicles at Orlando Airport include an electronic toll device or a plate-based billing system. At the counter you have two options.

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$15 per day in Florida, covering all tolls during your rental period. Rates vary by rental company.
• Pay per use: if you decline the package, the rental company charges you the actual toll amount plus daily or administrative processing fees after your rental ends. Some charges may appear on your card days or weeks after you return the car.

If you prefer to use your own visitor toll pass at Orlando Airport, inform the counter agent so they can deactivate the vehicle's built-in device and avoid duplicate charges.

Yes, you can add an additional driver to your rental at Orlando Airport, but the additional driver must be physically present at the counter at the time of pickup.

Both the main driver and the additional driver must sign the rental agreement. The additional driver must bring their own valid driver's license and a passport or government-issued photo ID. If their license is not in English or uses a non-Latin alphabet, an IDP is also required.

Whether the additional driver fee is included or charged at the counter depends on the rate you booked. Check your booking confirmation for the line that reads additional driver free of charge. If it is not included, the daily fees at Orlando Airport counters are approximately as follows.

• Avis, Budget, and Payless: US$13 per rental day, capped at US$65.
• Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189.
• Alamo, National, and Enterprise: US$15 per day.

For Avis, Budget, and Payless at Orlando Airport, additional drivers must generally be at least 25 years old. If you need to add a driver after leaving the counter, you must return to a branch location to update the agreement, as phone or chat requests are typically not sufficient.

At Orlando Airport, rental companies place a temporary authorization hold on your credit card at pickup. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by rental brand, vehicle class, and season.

This is not a charge. It is a temporary reduction in your available credit that is released after you return the vehicle. Your bank controls how quickly the hold disappears from your statement, and it can take up to 15 business days after the rental ends.

A few important points to keep in mind when picking up at Orlando Airport.

• Only a major physical credit card in the main driver's name, with the driver's name printed on the card, is accepted for the deposit. Debit cards, prepaid cards, and virtual cards are not accepted.
• Make sure your card has sufficient available credit to cover the hold plus any expected charges.
• Notify your bank before traveling to prevent fraud blocks on an in-person authorization at Orlando Airport.
• Bring a backup credit card in your name in case your primary card is declined.

Even if you prepaid your booking in full, you are still required to present a physical credit card at the Orlando Airport counter for the security hold.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Orlando Airport rental.

Given that toll roads such as SR-528, SR-417, and SR-408 are commonly used around Orlando Airport, this benefit can meaningfully offset your toll costs, especially on longer trips.

Here is how the cashback is calculated. If your booking total is US$600, the cap is US$30. If you paid US$18 in tolls, you receive US$18 back. If you paid US$50 in tolls, you receive US$30 (the cap).

To claim your Tolls Cashback after your Orlando Airport rental, email [email protected] within 30 days of returning the vehicle. Include the following.

• Your Hola Car Rentals reservation confirmation.
• A copy of the rental agreement signed at pickup.
• A receipt or statement showing the toll charges paid, such as a toll provider invoice, final rental invoice with an itemized toll line, or a transponder statement.

Use the subject line: Tolls Cashback, followed by your confirmation number. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

Yes, a major credit card is required to rent a car at Orlando Airport. Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the security deposit hold.

The credit card must meet all of the following conditions.

• It must be a major credit card with a line of credit, not a debit or prepaid card.
• It must be in the main driver's name, with the driver's name physically printed on the card.
• It must be a physical card presented in person at the Orlando Airport counter. Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit.
• It must have sufficient available credit to cover the security hold, typically US$300 to US$400 for standard vehicles at Orlando Airport, plus any expected charges.

Even if you have fully prepaid your booking before arriving at Orlando Airport, you are still required to present a physical credit card at the counter. If your primary card is declined, you may use another credit card in your own name. A third party's card is not permitted.

It is a good idea to notify your bank before travel to prevent fraud blocks on an in-person authorization at Orlando Airport, and to bring a backup credit card as a precaution.

At Orlando Airport, the minimum age to rent a car without additional surcharges is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter surcharge at the counter, and most vehicle classes are restricted to drivers 25 and older.

Restricted classes for under-25 drivers at Orlando Airport typically include full-size sedans, full-size SUVs, minivans, vans, convertibles, luxury, and premium vehicles. Economy, compact, intermediate, and compact SUV categories are generally available to drivers aged 21 to 24.

Approximate young-renter surcharges at Orlando Airport by brand are as follows.

• Avis, Budget, and Payless: US$13 per rental day, capped at US$65.
• Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189.
• Alamo, National, and Enterprise: US$15 per day.

One exception applies at Orlando Airport for drivers aged 21 to 24 from Latin America and the Caribbean renting with Avis or Budget. If the underage fee waiver is explicitly shown on your booking confirmation, the surcharge may be waived for the main driver on eligible vehicle categories. This exception does not apply to travelers from Europe, Asia, or other regions.

All standard requirements still apply regardless of age, including a valid driver's license and a major credit card for the deposit.

Rental cars at Orlando Airport follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup at Orlando Airport, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the lot.

Before returning your car to Orlando Airport, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full during the drive back. Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, you may be charged for the fuel shortfall at the rental company's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee.

• Return full: no fuel charges apply.
• Return below full: refueling rate plus service fee may apply.

For after-hours returns at Orlando Airport, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as evidence. Some counter locations at Orlando Airport may offer an optional prepaid fuel plan; if you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually better value.

Returning your rental car at Orlando Airport is straightforward, but the exact return location depends on which terminal you are departing from.

• Terminal A departures: return the vehicle to Level R1 of the parking garage on the Terminal A side.
• Terminal B departures: return the vehicle to Level R2 of the parking garage on the Terminal B side.
• Terminal C departures: return the vehicle to Parking C2.

Drive into the designated return area, park in a marked rental car bay, and leave the keys with the agent on duty. The agent will scan your paperwork and issue a return receipt. Review the receipt before leaving to confirm there are no unexpected charges.

If you are returning outside of staffed hours at Orlando Airport, use the key drop box at the return location and keep a photo of the vehicle's condition, the fuel gauge showing a full tank, and the odometer reading. Retain your fuel receipt as well.

Plan to refuel before arriving at Orlando Airport, ideally within 10 miles of the return garage, to comply with the Full-to-Full fuel policy and avoid refueling charges. Most rental brands at Orlando Airport operate 24 hours, but confirm your specific brand's return hours on your rental agreement.

Yes, most bookings include Travel Assistance provided by Terrawind Global Protection, which can be especially useful if you experience a medical emergency or other covered incident while driving from Orlando Airport.

Core benefits typically included are as follows.

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

This coverage is designed for travelers renting abroad and is active for the duration of your trip as shown on your booking confirmation. It does not cover damage to the rental vehicle (that is handled by CDW/LDW) or third-party liability to others (handled by LIS/ALI/SLI).

Important: this benefit does not apply to customers who are residents of the United States or Canada. If you are a US or Canadian resident renting at Orlando Airport, this coverage is not available to you.

If you need assistance during your Orlando Airport rental, contact Terrawind 24 hours a day, 7 days a week. Have your Hola Car Rentals confirmation number ready when you call. Always follow the coordinator's instructions before incurring expenses, as some reimbursements require prior authorization. Full terms and conditions are available at twglobalprotection.com.

Yes, one-way rentals are available at Orlando Airport, allowing you to pick up your car at Orlando Airport and return it to a different location, such as Miami, Tampa, or another Florida city.

A drop-off fee may apply depending on your route. This fee is set by the rental partner and varies by destination, vehicle class, and season. It is not included in any rate plan and cannot be prepaid.

When booking a one-way rental from Orlando Airport, the drop-off fee will be shown on the rate details page under the section labeled To pay at destination. Review this amount carefully before confirming your booking, as it is due at the counter when you pick up the car at Orlando Airport.

• Same-city routes (for example, Orlando Airport to downtown Orlando): often no drop-off fee.
• Orlando Airport to another Florida city: a drop-off fee typically applies and varies by distance and vehicle class.
• Cross-country or remote routes: fees are higher and some routes may not be permitted.

If the counter charges a drop-off fee that differs from what was shown on your confirmation at the time of booking at Orlando Airport, keep all paperwork and contact support after the rental ends. Changes to your return location after booking may reprice the rental and recalculate the fee.