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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3380
3383 reviews
4.9 stars, 3383 reviews
4.9
user review 1 user review 2 user review 3 +3380
3383 reviews
4.9 stars, 3383 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 6 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 6 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 6 days ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 yesterday
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

After landing at LAS, what’s the clearest way to get from baggage claim to the airport rental car center without missing the shuttle pickup?
Once you have collected your luggage at baggage claim in either Terminal 1 or Terminal 3, look for the prominent overhead signs directing you to Ground Transportation. Follow these signs outside to the curb, where you will find designated pickup areas for the rental car center shuttles. These blue and white shuttles run continuously, so you typically won't wait long for the next one to arrive. The signage is clear and designed to guide travelers efficiently from the baggage area directly to the shuttle stops.
If I’m arriving at LAS with only a carry-on, what’s the fastest path to the rental car center compared with travelers waiting on checked bags?
Traveling with only a carry-on gives you a significant time advantage. Instead of heading down to the baggage claim level, you can proceed directly from your arrival gate toward the main terminal area. From there, immediately start following the signs for Ground Transportation and Rental Car Shuttles. This allows you to bypass the wait at the carousel entirely, getting you to the shuttle pickup curb much faster. The path is the same, but you get to skip a major step.
Where’s the best spot at LAS for my group to meet up before heading together to pick up a rental car?
A convenient and easy-to-find meeting point for a group is the baggage claim carousel assigned to your flight. It provides ample space for everyone to gather with their luggage in a single, clearly marked location. Alternatively, if some members of your group arrive on different flights, choosing a landmark like the main information desk or a specific coffee shop in the public area before security can work well. Once everyone is accounted for, the group can proceed together to the rental car shuttle.
If I land at LAS late at night, what should I expect for wayfinding and safety while getting to the rental car center?
Harry Reid International Airport is a 24/7 operation and is designed for traveler safety and convenience at all hours. The pathways from the terminals to the shuttle stops are well-lit, heavily trafficked, and monitored. The rental car shuttles run continuously throughout the night, ensuring you won't be left waiting for long periods. The Rent-A-Car Center itself is also a large, brightly lit, and staffed facility, making the entire process from landing to pickup feel secure and straightforward, even in the middle of the night.
What’s a realistic “plane to keys” timeline at LAS during a normal weekday afternoon versus a holiday weekend?
The time it takes from deplaning to having your rental car keys can vary significantly based on passenger volume. On a typical weekday afternoon, you might expect the entire process—including walking to the shuttle, the ride to the rental center, and waiting at the counter—to take roughly 60 to 90 minutes. However, during a busy holiday weekend or a major city-wide event, this timeline can easily extend to two hours or more due to longer lines for the shuttle and at the rental counters.
When I’m searching in Google Maps, what exact destination should I use for the LAS rental car center so I don’t get routed to terminal traffic?
To ensure your navigation app takes you directly to the correct location, it's best to search for the official name: "Harry Reid International Airport Rent-A-Car Center." You can also use its physical address, which is 7135 Gilespie Street, Las Vegas, NV 89119. Using this specific destination prevents the GPS from mistakenly directing you into the busy loops for passenger pickup and drop-off at the airport terminals, saving you time and confusion.
Once I’m at the LAS rental car center, what’s the quickest way to find the correct counter or kiosk without wandering between levels?
The rental car center is designed for easy navigation. As soon as you enter the main lobby from the shuttle drop-off, you will see large, clear directories listing all the available car rental companies. These signs will indicate which companies are located on the main level and which may be on other floors. Most of the major brands are conveniently located on the first floor, so you can quickly spot your company's counter and get in line.
After check-in at the LAS rental car center, how do I locate the correct vehicle row or zone quickly in a large garage?
Your rental agreement and key fob will specify the exact location of your vehicle, typically including a level and a row number or letter (e.g., Level 2, Row G). The elevators and stairwells within the rental center are clearly marked with the garage levels they service. Once you arrive on the correct floor, look for the large overhead signs that hang at the end of each aisle, which clearly display the row letter or number, allowing you to find your assigned spot quickly.
Where can I pull over near the LAS rental car center to pair my phone, set up navigation, and organize luggage before joining faster traffic?
A practical spot to get organized is within your assigned parking stall in the rental garage before you even start the car. This allows you to set up your phone and navigation without any pressure. If you need more time after pulling out, you can often find an empty spot on one of the upper, less-crowded levels of the garage to pull into temporarily. Alternatively, driving a few minutes away to a large retail parking lot on a nearby street like Warm Springs Road provides a safe, low-stress environment.
What are the first lane choices leaving the LAS rental car center that commonly send visitors into the wrong airport loop or highway direction?
The most frequent mistake travelers make when leaving the rental center is reflexively following signs for "All Terminals" or "Passenger Pickup." This will pull you into the congested airport loops. Instead, you should immediately look for the large overhead signs for your actual destination, such as I-15, I-215, The Strip, or Tropicana Avenue. Paying close attention to these highway and major-road signs, rather than the general airport signs, is key to getting on the right path from the start.
If I’m driving to a Strip hotel, what’s the simplest approach to reach the correct garage entrance without getting forced into valet lanes?
When approaching your hotel on the Strip, it's best to stay in the center or right-hand lanes. Valet and taxi lanes are almost always on the far left, directly in front of the main entrance. Look for large, distinct signage that says "Self-Parking," which often directs you to a dedicated entrance on the side or rear of the property. Using a navigation app set to the hotel's self-parking garage address, not just the hotel itself, can also help guide you correctly.
For travelers staying downtown near Fremont Street, what’s the least confusing drive from the LAS rental car center?
The most straightforward route to downtown Las Vegas is to follow the signs from the rental center to get on the I-215 West, then merge onto I-15 North. Continue on I-15 North for several miles, and you will see multiple exits for the downtown area, such as Charleston Boulevard or Sahara Avenue. Taking one of these exits and heading east will lead you directly toward the Fremont Street Experience, effectively bypassing the heaviest traffic on the Las Vegas Strip.
If my first stop is Henderson or Summerlin, what’s an easy-to-follow route from LAS that avoids Strip congestion?
The I-215 beltway is the perfect solution for avoiding Strip traffic. For destinations in Henderson, follow the signs from the rental center for I-215 East. This freeway will take you directly into the Henderson area. For Summerlin, you will do the opposite and follow the signs for I-215 West. The beltway provides a scenic and efficient drive around the perimeter of the city, making it the simplest way to reach these communities.
What should first-time visitors know about navigating Las Vegas Boulevard resort entrances and U-turn setups in a rental car?
Navigating Las Vegas Boulevard requires focus, as resort entrances are often very close together and require you to be in the correct lane well in advance. U-turns are generally restricted and should only be made at major intersections with designated traffic signals; attempting one mid-block is unsafe and often prohibited. It's highly recommended to have your GPS running and to anticipate your turns early, as last-minute lane changes can be very challenging in heavy traffic.
If I’m planning to drive right after landing, what’s the best way to avoid the most hectic traffic windows around the Strip area?
The heaviest traffic on and around the Las Vegas Strip typically builds from late afternoon into the late evening, especially on Fridays and Saturdays. To avoid the worst of it, try to schedule your arrival for a mid-morning or early-afternoon window during the week. If you must drive during peak hours, using I-15, which runs parallel to the Strip, is almost always a faster alternative to driving directly on Las Vegas Boulevard.
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