Car Rental
at Disney Orlando Airport

Hola Car Rentals is the only premium partner of the top car rental brands operating at Disney Orlando Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip at Disney Orlando Airport.

No. With Hola Car Rentals, all costs and charges for your booking at Disney Orlando Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Disney Orlando Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Disney Orlando Airport (Orlando International Airport, MCO), the path from arrivals to your rental car counter depends on which terminal your flight uses.

• Terminal A/B (North Terminal complex): After clearing immigration and collecting baggage on Level 2, take the escalators or lifts down to Level 1 Ground Transportation. Follow the "Rental Car" signs. On-airport brands such as Enterprise, Alamo, and National have counters on Level 1 with vehicles in an attached parking garage across the street. Off-airport brands use shuttle bays A11 to A13.
• Terminal C (separate building): From baggage claim, go to Level 1 Ground Transportation spaces C277 to C278 for off-airport shuttle pickup. On-airport pickup is in the nearby Terminal C/Parking C area.

Off-airport shuttles at Disney Orlando Airport arrive every 15 to 40 minutes depending on the operator. Allow extra time if your flight arrives during peak hours, as immigration alone can take 20 to 90 minutes for international arrivals. A realistic total time from landing to driving away is 60 to 120 minutes.

To collect your rental car at Disney Orlando Airport, you must bring the following physical documents. Digital copies are not accepted at the counter.

• A valid, unexpired driver's license in the main driver's name (physical original only).
• A passport or government-issued photo ID matching your booking.
• A major credit card with the driver's name printed on the card, for the security deposit hold.
• Your booking confirmation or printed voucher.
• Round-trip flight tickets or cruise tickets (required for international visitors).
• Any applicable visa or entry documents (such as ESTA) matching your stay.

If your driver's license uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory at Disney Orlando Airport. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license. Obtain it in your home country before traveling, as it cannot be issued abroad.

At Disney Orlando Airport, an International Driving Permit (IDP) is not always required, but it depends on your license.

An IDP is mandatory if your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic (Russian). In those cases, the rental counter at Disney Orlando Airport will not accept your license without an IDP translation alongside it.

If your license is in English or uses a Latin alphabet, an IDP is not mandatory but is still recommended as a precaution, since individual rental company policies can vary.

• The IDP is a translation booklet only. It is not a standalone license and will not be accepted without your original license.
• You must obtain your IDP in your home country before traveling. Organizations such as AAA in the United States do not issue IDPs to non-US license holders.
• All documents presented at the Disney Orlando Airport rental counter must be physical originals. Digital versions are not accepted.

Florida's toll roads near Disney Orlando Airport are almost entirely cashless. There are very few cash toll booths, so your rental vehicle will include an electronic toll device or a plate-based billing system from the moment you drive off the lot.

At the Disney Orlando Airport counter, you will typically be offered two options:

• Unlimited toll package: costs approximately US$11 to US$15 per rental day, depending on the rental company. This covers all toll usage during your rental period.
• Pay per use: if you decline the package, the rental company records tolls via transponder or license plate photo (Toll-by-Plate) and bills the toll amount plus administrative or processing fees to your credit card, sometimes days or weeks after you return the car.

Common toll roads around Disney Orlando Airport include SR-528, SR-417, and SR-408. Estimated daily toll costs in the Orlando area range from approximately US$5 to US$15 depending on your route.

If you plan to use your own visitor toll pass, inform the counter agent at Disney Orlando Airport so they can deactivate the vehicle's default device and prevent duplicate charges.

Yes, a major credit card in the main driver's name is required to rent a car at Disney Orlando Airport.

The credit card is used to place a temporary security hold (deposit) on your account at pickup. This hold is not a charge, but it reduces your available credit until the rental company releases it after you return the vehicle. Your bank may take up to 15 business days to reflect the release.

• The card must be a major credit card (not a debit card, prepaid card, or virtual card).
• The driver's name must be printed on the physical card.
• The card must have sufficient available credit to cover the hold, which is typically around US$300 to US$400 for standard vehicles at US locations.
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit at Disney Orlando Airport.

Even if you prepaid your booking online, you must still present a physical credit card at the Disney Orlando Airport counter. Bringing a backup credit card in your name is strongly recommended in case your primary card is declined.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to toll roads around Disney Orlando Airport and throughout Florida.

Florida's roads near Disney Orlando Airport, including SR-528, SR-417, and SR-408, are cashless toll roads. Estimated daily toll costs in the Orlando area range from US$5 to US$15 depending on your route. Hola Car Rentals reimburses up to 5% of your total booking value for tolls paid during your rental.

To claim your Tolls Cashback after renting at Disney Orlando Airport:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number].
• Attach your Hola Car Rentals reservation confirmation, the rental agreement signed at pickup, and a toll receipt or invoice showing charges paid.

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

Yes, you can add an additional driver to your rental car at Disney Orlando Airport, either before or after pickup, though the process is easiest at the counter during pickup.

The additional driver must be physically present at the Disney Orlando Airport rental counter with a valid driver's license (and an IDP if their license uses a non-Latin alphabet). Both the main driver and the additional driver must sign the rental agreement.

Fees for additional drivers at Disney Orlando Airport vary by rental brand:

• Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes.
• Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes.
• Alamo, National, and Enterprise: US$15 per day plus taxes, with no stated cap.

Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line "Additional driver free of charge" before arriving at Disney Orlando Airport. Only drivers listed on the rental agreement are covered by protections such as CDW/LDW. If someone drives who is not named on the contract, coverage may be void.

At Disney Orlando Airport, the rental company will place a temporary security hold on your credit card at pickup. For standard vehicles at US locations, this hold is typically around US$300 to US$400.

The hold is not a charge. It is a temporary authorization that reduces your available credit until the rental company releases it after you return the vehicle. Your bank controls when the funds become available again, which can take up to 15 business days.

• Premium or specialty vehicle classes may carry higher holds.
• The exact amount is set by the rental company desk at Disney Orlando Airport and may vary by brand, season, and vehicle class.
• Only a physical major credit card in the main driver's name is accepted for the deposit. Debit cards, prepaid cards, and virtual cards are not accepted.

To avoid issues at Disney Orlando Airport, notify your bank of your travel plans before arrival so that a high-value in-person authorization is not flagged as suspicious. Bringing a backup credit card in your name is also recommended.

Most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, which can be useful if an emergency occurs while driving near Disney Orlando Airport or anywhere in Florida.

Core benefits typically include:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

This coverage is designed for travelers who are abroad, making it relevant for international visitors renting at Disney Orlando Airport. However, this benefit does not apply to residents of the United States or Canada.

If you need assistance while driving near Disney Orlando Airport, contact Terrawind 24 hours a day, 7 days a week. Have your Hola Car Rentals confirmation number ready (format: HOLA followed by 7 digits). Note that this coverage does not replace CDW/LDW for damage to the rental vehicle, nor does it cover third-party liability to others.

At Disney Orlando Airport, the minimum age to rent a car without additional surcharges is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter surcharge, and most vehicle classes are restricted.

Florida is not one of the states (such as New York or Michigan) that legally requires rental companies to serve drivers aged 18 and over. At Disney Orlando Airport, the standard minimum age is 21 to 24 with a surcharge, and 25 for surcharge-free rentals.

• Drivers under 25 are typically limited to smaller vehicle classes such as Economy, Compact, and Intermediate SUV. Premium, luxury, minivan, and convertible categories generally require the driver to be 25 or older.
• Young-renter surcharge amounts vary by rental brand and are paid at the Disney Orlando Airport counter.
• Drivers from Latin America and the Caribbean aged 21 to 24 may qualify for a young-renter fee waiver on eligible Avis or Budget rates. Check your Hola Car Rentals confirmation to see if this waiver is included.

All age rules apply to additional drivers as well. For Avis, Budget, and Payless at Disney Orlando Airport, additional drivers must generally be at least 25 years old.

The standard fuel policy for rental cars at Disney Orlando Airport is Full-to-Full. You receive the vehicle with a full tank and must return it full to avoid additional charges.

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and gauge.
• During your rental, use the correct fuel type. Wrong-fuel incidents are not covered by the fuel policy and may generate extra charges.
• Before returning to Disney Orlando Airport, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address as proof in case of a dispute.

If you return the vehicle below the recorded starting level at Disney Orlando Airport, the rental company may charge a fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a refueling service fee. Returning the car full is always the most cost-effective option.

When renting a car at Disney Orlando Airport, there are two main types of coverage to consider: protection for the rental vehicle itself, and protection for third parties.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the rental car is damaged or stolen. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving near Disney Orlando Airport. Florida does not universally require rental companies to include state-minimum liability coverage, so this is worth reviewing carefully before declining.

• CDW/LDW covers the rental car. LIS/ALI/SLI covers others. They are separate and both may be needed.
• Common exclusions from CDW/LDW include tires, undercarriage, roof, and damage from prohibited use such as off-road driving.
• Only drivers named on the rental agreement at Disney Orlando Airport are covered. Unlisted drivers void coverage.

Review your Hola Car Rentals booking confirmation to confirm which coverages are included in your rate before arriving at Disney Orlando Airport.

Yes, you can return your rental car to a different location after picking it up at Disney Orlando Airport, but a one-way drop-off fee may apply depending on your route.

One-way fees are route-specific and vary by rental company, destination, season, and vehicle class. Some routes from Disney Orlando Airport to nearby cities may not incur a drop-off fee, while longer or cross-state routes typically do.

• The drop-off fee is shown during the booking process under the "To pay at destination" section on the Hola Car Rentals checkout page.
• This fee cannot be prepaid and is paid directly at the rental counter at Disney Orlando Airport or the return location.
• Cross-border one-way rentals (for example, returning to a different country) are often restricted or carry significantly higher fees. Check your confirmation carefully.

If you need to change your return location after picking up at Disney Orlando Airport, contact the rental company directly. Mid-rental route changes must be approved by the partner and may increase the fee or affect availability. Changing your drop-off location after booking may also reprice your entire rental.