VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking at Atlantic City Airport include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating at Atlantic City Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected rental experience and peace of mind throughout your trip at Atlantic City Airport.
Will I face unexpected charges at the counter when I rent a car at Atlantic City Airport through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking at Atlantic City Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Atlantic City Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where are the rental car counters located at Atlantic City Airport?
At Atlantic City Airport, the rental car counters for major brands are located directly inside the terminal, so no shuttle or people mover is required.
- Avis and Budget counters are in the baggage claim area of the main terminal
- Enterprise is located in the parking garage directly across from the terminal
- Vehicles for Avis and Budget are parked outside the terminal entrance (to the left for Budget); Enterprise vehicles are in the same parking garage as its counter
The shared address for on-site brands at Atlantic City Airport is 101 Atlantic City Intl Airport, Egg Harbor Twp, NJ 08234. After clearing baggage claim, simply follow the signs for car rentals inside the terminal. The compact size of Atlantic City Airport means the walk from arrivals to the counter is short, typically 5 to 10 minutes.
What are the counter hours for car rentals at Atlantic City Airport?
Counter hours at Atlantic City Airport vary by brand, and no overnight service is available.
- Avis and Budget: open daily approximately 9:00 AM to 12:00 AM (midnight)
- Enterprise: open daily approximately 8:00 AM to 11:59 PM
If your flight arrives after counters close at Atlantic City Airport, pickup is not possible until the following morning. After-hours vehicle returns are handled via a key drop box located in the return area near the pickup counters. When using the key drop at Atlantic City Airport, lock the vehicle, record the mileage and fuel level, and drop the keys in the box. The rental agreement is typically processed the next business day, and you remain responsible for the vehicle until it is checked in. Plan your arrival time carefully, especially on late-night flights, to avoid being stranded without counter service.
How long does it take to pick up a rental car at Atlantic City Airport after landing?
For international arrivals at Atlantic City Airport, plan for 60 to 150 minutes from landing to driving away.
- U.S. immigration and customs: approximately 30 to 90 minutes, depending on flight volume
- Baggage claim and walk to the rental counter: approximately 10 to 20 minutes (counters are in or directly adjacent to baggage claim, so no shuttle is needed)
- Counter check-in and walk to vehicle: approximately 5 to 10 minutes
Atlantic City Airport is a smaller facility, which simplifies the process considerably compared to major hub airports. There is no consolidated rental car center requiring a bus or tram ride. Once you clear customs and collect your bags, the rental counters at Atlantic City Airport are steps away inside the terminal or in the parking garage directly across from it. Having your booking confirmation, passport, driver's license, and credit card ready before you reach the counter will help speed things up.
Does New Jersey use E-ZPass for tolls when renting a car at Atlantic City Airport?
Yes, New Jersey uses E-ZPass as its primary electronic toll system, and this directly affects renters leaving Atlantic City Airport.
The main tolled routes you are likely to use from Atlantic City Airport include:
- Atlantic City Expressway (Atlantic City to Philadelphia, 44 miles): at least US$1.25 per trip, up to US$5.50 for the full length
- Garden State Parkway (172 miles): at least US$1.90, increasing with distance
- New Jersey Turnpike (Philadelphia to New York City, 78 miles): starts at approximately US$0.95, increasing with distance
Rental vehicles at Atlantic City Airport come equipped with an electronic toll device. At the counter you can choose between an unlimited toll package (typically US$11 to US$25 per rental day) or a pay-per-use arrangement where actual tolls plus administrative fees are billed after the rental. If you opt out of the rental company's program and drive a cashless-only toll lane without your own compatible transponder, the company may charge up to three times the toll amount (maximum US$5 per toll) in addition to the toll itself. New Jersey has no congestion charges or emissions zones.
All bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid. See the dedicated FAQ below for details.
What documents do I need to pick up a rental car at Atlantic City Airport?
To collect your rental car at Atlantic City Airport, you must present the following physical documents at the counter:
- Valid driver's license (original, unexpired, physical card only; digital copies are not accepted)
- Passport (required for international visitors at Atlantic City Airport)
- Major credit card in the main driver's name, with the name printed on the card, for the security deposit hold
- Booking confirmation or printed voucher
- Round-trip flight ticket or itinerary (required for foreign visitors at airport locations)
If your driver's license uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory at Atlantic City Airport. For licenses in Latin-script languages other than English, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license; it is not accepted on its own. Obtain your IDP in your home country before traveling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. license holders. All documents must be physical originals.
How does the Tolls Cashback benefit work for rentals at Atlantic City Airport?
Yes, every booking made through Hola Car Rentals for a rental at Atlantic City Airport includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the rental.
Given that Atlantic City Airport sits near the Atlantic City Expressway, the Garden State Parkway, and the New Jersey Turnpike, toll costs can add up quickly, especially on longer trips toward Philadelphia or New York City. This benefit helps offset those costs.
To claim your cashback after returning the vehicle:
- Email [email protected] within 30 days of returning the car
- Use the subject line: Tolls Cashback, followed by your reservation number
- Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid during the rental period
The refund is issued to the original payment method used for your reservation and typically processes within 7 to 10 business days after approval. For example, if your Atlantic City Airport booking total was US$400, the maximum cashback is US$20. If you paid US$14 in tolls, you receive US$14 back. If you paid US$30, you receive the US$20 cap. Late submissions after 30 days are not accepted.
Are there extra taxes or airport fees on car rentals at Atlantic City Airport?
Yes, rentals picked up at Atlantic City Airport are subject to several state and airport-specific fees on top of the base rate.
- New Jersey luxury tax: 9% applied to car rentals under 8 weeks, regardless of whether it is stated separately on the invoice
- Airport concession recovery fee: charged by rental companies to recover the cost of operating at Atlantic City Airport
- Customer facility charge: a per-contract fee that may apply at Atlantic City Airport
These charges are standard for airport rentals in New Jersey and are separate from the federal or standard state sales tax rate of 6.625% that applies elsewhere. Government-billed rentals may be exempt from the luxury tax. When reviewing your booking confirmation, check the section labeled taxes and fees to understand which items are prepaid and which are due at the Atlantic City Airport counter. If your confirmation shows taxes and fees as included, you should not be billed again locally for those items. The No Extra Charges© guarantee covers situations where a disclosed-as-included fee is incorrectly charged at the counter.
What is the security deposit amount for a rental car at Atlantic City Airport?
At Atlantic City Airport, rental companies place a temporary authorization hold on your credit card at pickup. For standard vehicles in the United States, this hold is typically US$300 to US$400, though the exact amount varies by brand, vehicle class, and rental duration.
Important things to know about the deposit at Atlantic City Airport:
- The hold is not a charge; it temporarily reduces your available credit until released after the rental ends
- Longer rentals (4 or more days) or prepaid debit card use may trigger higher holds, sometimes US$250 or more above the estimated rental cost
- Premium or specialty vehicles typically carry higher holds than economy or compact classes
- Only a physical major credit card in the main driver's name, with the name printed on the card, is accepted for the deposit; debit and prepaid cards are not accepted
After you return the vehicle at Atlantic City Airport, the hold is released by the rental company, but your bank controls when the funds become available again, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined, and notify your bank of your travel plans to prevent fraud blocks on the authorization.
Is there a young driver surcharge for renters under 25 at Atlantic City Airport?
Yes, drivers aged 21 to 24 are subject to a daily young-driver surcharge when renting at Atlantic City Airport, and certain vehicle classes are restricted to renters aged 25 and older.
Typical daily surcharge amounts at Atlantic City Airport by brand:
- Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes
- Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
- Alamo, National, and Enterprise: US$15 per day plus taxes (no stated cap)
Vehicle classes such as full-size sedans, SUVs, minivans, convertibles, luxury, and premium categories are generally restricted to drivers 25 and older at Atlantic City Airport. Drivers aged 21 to 24 are typically limited to economy, compact, intermediate, and compact SUV categories. Drivers under 21 cannot rent at Atlantic City Airport except in New York and Michigan, where state law sets the minimum at 18. If you are from Latin America or the Caribbean and renting with Avis or Budget, a fee waiver may apply on eligible rate plans; check your booking confirmation for details.
Can I add an additional driver to my rental car at Atlantic City Airport?
Yes, you can add an additional driver to your rental at Atlantic City Airport, either as part of your rate or for a fee paid at the counter.
Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads additional driver free of charge. If it is not included, the daily fees at Atlantic City Airport are:
- Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes
- Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
- Alamo, National, and Enterprise: US$15 per day plus taxes
The additional driver must be present at the Atlantic City Airport counter at pickup with their own valid driver's license (and an IDP if their license uses a non-Latin alphabet). Both the main driver and the additional driver must sign the rental agreement. For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old. Only drivers listed on the agreement are covered by the rental protections, so never allow an unlisted person to drive the vehicle.
What is the fuel policy for rental cars at Atlantic City Airport?
Rentals at Atlantic City Airport follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid charges.
Steps to avoid fuel charges at Atlantic City Airport:
- At pickup, confirm the fuel level with the agent and ensure the starting level is recorded on the rental agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 10 miles of the Atlantic City Airport return area before dropping off the car
- Keep the fuel receipt showing the date, time, and station address
- For after-hours returns at Atlantic City Airport, leave the receipt in the key drop envelope and keep a photo of the full gauge
If you return the vehicle below the recorded starting level, the rental company will charge for the fuel shortfall at their own refueling rate, which is typically higher than pump prices, plus an administrative service fee. The nearest fuel stations to Atlantic City Airport are off-airport, so plan to refuel before reaching the terminal. The fuel policy is separate from the security deposit; the deposit is a refundable hold, while fuel charges are a direct cost if the tank is not returned full.
Does my rental car at Atlantic City Airport include insurance coverage?
The insurance included in your rental at Atlantic City Airport depends on the rate plan selected at booking. It is important to review your confirmation carefully before arriving at the counter.
Common coverages and what they protect:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the rental vehicle itself from a collision, theft, or vandalism; a deductible may apply unless your plan states zero
- Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you cause to other people or their property while driving; some U.S. states require a minimum level, but not all do
CDW and LDW do not cover third parties, and LIS does not cover damage to the rental car itself. They are separate protections that work together. At the Atlantic City Airport counter, review the rental agreement to confirm which coverages are active and note any deductible amounts. Only drivers listed on the agreement are covered. Driving outside permitted areas, under the influence, or off-road can void coverage. If you are unsure what your rate includes for your Atlantic City Airport rental, check the booking confirmation before pickup.
Is travel assistance included with my rental car booking at Atlantic City Airport?
Yes, most Hola Car Rentals bookings for a rental at Atlantic City Airport include travel assistance coverage provided by Terrawind Global Protection, at no additional cost.
Core benefits typically included:
- Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses during the trip
- Legal assistance in the event of an accident, which can be valuable if you are involved in an incident on the Atlantic City Expressway or other New Jersey roads
- Compensation for baggage lost by the airline
- Flight cancellation insurance
This coverage does not apply to U.S. or Canadian residents. It is designed for travelers visiting from outside North America who are renting at Atlantic City Airport.
If you need assistance during your rental at Atlantic City Airport, contact Terrawind 24 hours a day:
- Phone: +1 888 980 9992 (toll-free or collect)
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Have your full name and Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW/LDW for vehicle damage or LIS for third-party liability; those are separate protections.
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