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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 4 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 4 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 3 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 4 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 3 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 3 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 3 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 2 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 2 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 2 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 week ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 week ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 5 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 4 days ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my Hola Car Rentals booking with Budget in Portland include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Portland, including Budget, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Budget rental experience and peace of mind throughout your trip in Portland.

Will I face unexpected charges at the Budget counter in Portland when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Budget booking in Portland are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Budget counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Budget counter in Portland charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Budget to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Budget counter at Portland International Airport and do I need a shuttle?

No shuttle is needed to reach the Budget counter at Portland International Airport (PDX). The Budget rental counter is located inside the terminal on the lower level, directly across from baggage claim, so you can walk there after collecting your luggage.

Once you complete your paperwork at the counter, your vehicle is waiting in the Consolidated Rental Car Facility (CRC) on the first floor of the Parking Garage at 7240 NE Airport Way, Portland, OR 97218. The walk from the terminal counter to the CRC vehicle lot is short and well signed. Simply follow signs for the Rental Car Center from baggage claim.

Budget's counter at Portland PDX is open Sunday through Saturday, 5:00 AM to 1:00 AM, and a key drop is available for after-hours returns. From the moment you land, you can typically expect to be driving away within 30 to 60 minutes, accounting for baggage claim, paperwork, and the short walk to your vehicle.

What documents do I need to pick up my Budget rental car in Portland?

To pick up your Budget rental car in Portland, you must bring all documents in physical form. Digital copies are not accepted at the counter.

  • A valid, original driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required.

Debit cards and prepaid cards are not accepted for the security deposit at the Budget counter in Portland. Make sure your credit card has sufficient available credit to cover the hold, which is typically around US$300 to US$400 for standard vehicles in the United States.

How do one-way streets in Portland affect driving a Budget rental car?

Portland's downtown core features an extensive one-way street grid established in the 1950s, and it can catch first-time drivers off guard. When driving a Budget rental car in Portland, you will frequently need to loop around multiple blocks to reach a destination because the rigid directional flow does not allow direct access from every approach.

A few things to keep in mind as you navigate Portland in your rental:

  • The central west side operates on a complete one-way grid, meaning many parallel streets run in opposite directions
  • Some newer areas feature alternating one-way segments where cyclists may travel in both directions while cars are restricted to one, so watch for cyclists coming toward you unexpectedly
  • Certain road sections labeled as not improved by the city may be unpaved, creating sudden gravel patches on otherwise paved streets
  • Protected bike lanes with physical curbs and planters are standard throughout Portland, and HAWK pedestrian signals require drivers to stop on demand

Planning your route in advance using GPS or a navigation app is strongly recommended for any Budget rental in Portland, especially in the dense downtown grid where a wrong turn can add several blocks to your journey.

Can I get tolls cashback on my Budget rental in Portland?

Yes, all Hola Car Rentals bookings, including Budget rentals in Portland, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental period.

While Portland itself does not have city-center congestion charges, you may encounter toll roads if you drive beyond the city, particularly if you travel toward the Maine Turnpike corridor or into neighboring states that use the E-ZPass network. Any tolls you pay during your Budget rental in Portland are eligible for the cashback benefit.

To claim your refund:

  • Email [email protected] within 30 days of returning your vehicle
  • Use the subject line: Tolls Cashback, followed by your reservation number
  • Attach your Hola Car Rentals confirmation, the rental agreement signed at the Budget counter in Portland, and a receipt or statement showing the toll charges

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

How do tolls work for a Budget rental car in Portland and nearby areas?

Budget rental vehicles in Portland come equipped with an electronic toll device, as cash toll booths have largely been eliminated across the Northeast United States. If you drive on toll roads near Portland or travel into neighboring states, the E-ZPass system is the primary electronic toll network in use across 19 states in the region.

At the Budget counter in Portland, you will have two options for handling tolls:

  • Purchase an unlimited toll package, which typically costs between US$11 and US$25 per rental day depending on the rental company and location, covering all toll charges up to any applicable daily cap
  • Opt out and pay per use, in which case Budget will charge the actual toll amount plus an administrative processing fee to the credit card on file

If you drive through a cashless toll lane without enrolling in a toll program, Budget will receive a notice and charge your card for the transaction plus any associated fees. Toll charges often appear on your statement several weeks after the rental ends, as toll agencies process invoices in batches.

Hola Car Rentals also offers Tolls Cashback of up to 5% of your booking total for tolls paid during your Portland rental. See the dedicated FAQ for claim instructions.

Is a credit card required for the security deposit on a Budget rental in Portland?

Yes, a physical major credit card in the main driver's name is required for the security deposit hold at the Budget counter in Portland. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for this purpose.

At pickup, Budget will place a temporary authorization hold on your card rather than charging it outright. For standard vehicles rented in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary based on vehicle class, rental duration, and location policies.

A few important points to keep in mind for your Portland Budget rental:

  • The card must be physically present at the counter with the driver's name printed on it
  • The name on the card must match the main driver's name on the rental agreement
  • Make sure your card is enabled for in-person transactions and has sufficient available credit to cover both the hold and any expected charges
  • If you prepaid your booking online, you still must present a physical credit card at the Budget counter in Portland for the deposit hold

The hold is released after you return the vehicle, but your bank controls how quickly it disappears from your available balance, which can take up to 15 business days.

Can I add an additional driver to my Budget rental in Portland?

Yes, you can add an additional driver to your Budget rental in Portland, either as part of your rate or by paying a fee at the counter.

When the additional driver is not included in your rate, Budget charges US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes for the rental period. Check your Hola Car Rentals confirmation to see whether your rate already includes one additional driver at no extra cost.

Requirements for adding a driver at the Budget counter in Portland:

  • The additional driver must be physically present at pickup with a valid driver's license
  • They must meet the minimum age requirement; for Budget in Portland, additional drivers should generally be at least 25 years old
  • If their license is not in English or uses a non-Latin alphabet, an International Driving Permit is required
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the rental agreement are covered by the vehicle's protections. Anyone who drives the Budget rental in Portland without being named on the contract may void coverage and result in additional charges.

What is the minimum age to rent a Budget car in Portland?

The minimum age to rent a Budget car in Portland without an additional surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a young-renter surcharge on top of the daily rate.

Budget in Portland also restricts certain vehicle classes to drivers aged 25 and older. If you are between 21 and 24, you are generally limited to smaller categories such as Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV. Classes such as Full Size, Luxury, Premium, Minivan, and Convertible typically require the main driver to be at least 25.

A special exception exists for drivers aged 21 to 24 who are citizens or residents of Latin America or the Caribbean: certain Hola Car Rentals rates fulfilled by Budget waive the young-renter surcharge for the main driver, provided the waiver is explicitly shown on the booking confirmation and the driver presents a passport or ID proving their nationality at the Portland counter. This exception applies to the main driver only and does not extend to additional drivers.

Regardless of age, all renters must present a valid driver's license and a major credit card in their name for the security deposit at the Budget counter in Portland.

What travel assistance is included with my Budget rental booking in Portland?

Most Hola Car Rentals bookings, including Budget rentals in Portland, include travel assistance coverage provided by Terrawind Global Protection. This benefit is designed for situations such as a medical emergency or accident while driving your rental in or around Portland.

Core benefits typically include:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

If you need assistance during your Budget rental in Portland, contact the Terrawind team 24 hours a day, 7 days a week by calling +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your full name and Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. It also does not cover damage to the rental vehicle itself, which is handled separately by CDW or LDW, nor does it cover third-party liability.

Review your booking confirmation for the exact terms, limits, and exclusions that apply to your Portland Budget rental.

Can I return my Budget rental car after hours at Portland airport?

Yes, after-hours returns are available at the Budget rental car facility at Portland International Airport. A key drop is available at the Consolidated Rental Car Facility (CRC) at 7240 NE Airport Way, Portland, OR 97218, so you can return your vehicle outside of the standard counter hours of 5:00 AM to 1:00 AM.

To return your Budget rental in Portland after hours:

  • Follow the lower roadway signs at PDX to the Rental Car Return at the CRC
  • Park the vehicle in the designated Budget return area
  • Use the key drop box to leave the keys
  • Keep a photo of the fuel gauge showing a full tank and note the odometer reading before you leave
  • Retain any fuel receipts in case a dispute arises after the contract closes

Because no agent is present to inspect the vehicle at the time of an after-hours drop, it is especially important to document the car's condition with photos before you leave. Any damage or fuel discrepancy noted when the Budget team processes the return in Portland the following morning could result in post-rental charges, so thorough documentation protects you.

What fuel policy applies to Budget car rentals in Portland?

Budget rentals in Portland follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return on your Portland Budget rental:

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the Budget return location at Portland airport before dropping off the car
  • Keep your final fuel receipt showing the date, time, and station address
  • For after-hours drops, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Budget rental in Portland with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus an administrative service fee. The safest approach is always to refuel close to the CRC at 7240 NE Airport Way before returning the vehicle.

If the tank was not full at pickup, make sure the exact starting level is written on the rental agreement, as you are only required to return it at that same recorded level.

Does my Budget rental in Portland include insurance coverage?

The insurance coverage included in your Budget rental in Portland depends on the rate plan you selected when booking through Hola Car Rentals.

Two main types of coverage are relevant for any Budget rental in Portland:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the rental vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.
  • Third-Party Liability (LIS or SLI): covers bodily injury and property damage you may cause to others while driving. In the United States, not all states require rental companies to include minimum liability coverage, so it is worth confirming whether this is included in your Portland Budget booking or whether you need to add it.

Neither CDW nor LDW covers personal injuries to you or your passengers, your personal belongings, or prohibited uses such as off-road driving.

Check your Hola Car Rentals confirmation carefully before arriving at the Budget counter in Portland to understand exactly what is included and what your deductible exposure is. If you have questions about your specific rate, contact Hola Car Rentals support before pickup.

Can I pick up a Budget rental in Portland and return it to a different city?

Yes, one-way rentals are possible with Budget in Portland, but a drop-off fee may apply depending on your return location, and not all routes are available.

How the drop-off fee works for a Portland Budget one-way rental:

  • The fee is route-specific and varies by destination city, distance, vehicle class, and season
  • Returning to a different airport or city in the same region may carry a moderate fee, while cross-country or remote destinations often carry higher fees or may not be permitted at all
  • The drop-off fee is shown during the booking process on the rate details page under the section labeled as charges due at destination
  • This fee cannot be prepaid and is paid directly at the Budget counter in Portland or at the return location

If you need to change your return location after booking your Portland Budget rental, be aware that the route will be repriced and the drop-off fee may increase or a new fee may be added. Cross-border one-ways, such as returning a vehicle rented in Portland to Canada, are often restricted or carry significantly higher fees.

Always review your booking confirmation to confirm the drop-off fee for your specific Portland Budget itinerary before you travel.

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