Budget Car Hire
in Baltimore

Hola Car Rentals is the only premium partner of the top car hire brands operating in Baltimore, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Baltimore.

No. With Hola Car Rentals, all costs and charges for your booking in Baltimore are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Baltimore charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Baltimore-Washington International Airport (BWI), Budget and all other hire companies operate from a consolidated Car Hire Facility located at 7432 New Ridge Road, Hanover, MD 21076. You do not collect your Budget vehicle at the terminal itself.

After collecting your baggage, head to the lower level Arrivals/Inner Curb and look for the free airport shuttle at Doors 1, 11, 16, or Area B. The shuttle runs 24 hours a day, 7 days a week, and cycles every 5 to 10 minutes (up to 15 minutes during peak times; approximately 25 minutes between 1am and 5am). The journey to the Car Hire Facility takes roughly 5 to 10 minutes.

Once at the facility, proceed inside to the Budget counter to complete your paperwork and collect your vehicle. From baggage claim to driving away, allow approximately 30 to 60 minutes in total, and allow extra time during busy travel periods.

To collect your Budget hire car in Baltimore, you must bring the following physical documents to the counter:

• A valid, original driving licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation
• Round-trip flight or cruise tickets (required for visitors travelling internationally)

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Budget counter in Baltimore.

Baltimore and the surrounding Maryland area have several cashless toll facilities you are likely to encounter when driving your Budget hire car. Key tolled roads include:

• Fort McHenry Tunnel (I-95): US$3 to US$6 for standard vehicles
• Baltimore Harbour Thruway Tunnel (I-895): US$3 to US$6
• John F. Kennedy Memorial Highway (I-95 north of Baltimore): US$6 to US$12
• Governor Harry W. Nice Memorial Bridge (US-301): US$4.50 to US$9
• William Preston Lane Jr. Memorial (Bay) Bridge: US$2.50 with E-ZPass
• Intercounty Connector (MD-200): US$0.07 to US$0.35 per mile

Maryland toll roads are primarily cashless. Payment is handled via E-ZPass transponder (discounted rates), Pay-by-Plate (camera captures your plate and mails an invoice, with added fees), or Video Toll billing.

At the Budget counter in Baltimore, you can opt into a toll programme that covers these charges for a daily fee, or you can pay tolls independently. If you drive through a toll without enrolling, the hire company will bill the toll amount plus an administrative processing fee to your credit card after the hire ends.

Yes, every booking includes Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Budget hire in Baltimore.

Given that the Baltimore area has several cashless toll roads, including the Fort McHenry Tunnel on I-95, the Baltimore Harbour Thruway Tunnel, and the Kennedy Memorial Highway, toll costs can add up quickly. This benefit helps offset those expenses.

To claim your cashback after returning your Budget vehicle in Baltimore:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Yes, a major credit card in the main driver’s name is required to hire a Budget car in Baltimore. The card must have the driver’s name physically printed on it and must be presented as a physical card at the counter.

At pickup, Budget will place a temporary authorisation hold on your card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, location, and season. This hold reduces your available credit until it is released after the hire ends, which can take up to 15 business days depending on your bank.

• Debit cards, prepaid cards, and virtual cards are not accepted for the security deposit
• Digital wallets such as Apple Pay or Google Pay are not accepted for the hold
• The card must belong to the main driver, not a third party

Even if you prepaid your Baltimore Budget booking online, you must still present a physical credit card at the counter for the deposit hold. Bringing a backup credit card is strongly recommended in case your primary card is declined.

Returning your Budget hire car at Baltimore BWI is straightforward. Follow the Hire Car Return signs from the motorway to the Car Hire Facility entrance on New Ridge Road. Drive to the Budget return area within the facility and hand over the keys to an agent.

For after-hours returns at the Baltimore Budget location, you can leave the keys in the unlocked vehicle, take all your belongings, and an e-receipt will be sent to you after the vehicle is checked in the following business day.

Once you have dropped off the vehicle, board the free airport shuttle back to the BWI terminal. The shuttle operates 24 hours a day, 7 days a week, with departures every 5 to 10 minutes.

Before returning, refuel within approximately 10 miles of the Car Hire Facility to comply with the full-to-full fuel policy. If you return the Budget vehicle with less fuel than recorded at pickup, you may be charged a refuelling fee at the partner's rate, which is typically higher than retail pump prices, plus an administrative service fee.

Yes, a young driver surcharge applies to Budget hire in Baltimore for drivers aged 21 to 24. The standard Budget underage fee in the United States is US$13 per hire day plus applicable taxes, with a maximum charge of US$65 plus taxes for the hire period.

Drivers must be at least 21 years old to hire from Budget in Baltimore. Drivers under 25 are also restricted from hiring certain vehicle classes, including full-size cars, SUVs, minivans, luxury, and premium categories. Economy, compact, and intermediate vehicles are typically available to younger renters.

One important exception applies: if you are a resident or citizen of Latin America or the Caribbean and your Hola Car Rentals confirmation explicitly states that the underage fee is waived, you may qualify for the Avis and Budget underage fee exception. This waiver applies only to the main driver, only for eligible vehicle categories, and only when confirmed on your booking.

All drivers, regardless of age, must present a valid driving licence and a major credit card in their name at the Budget counter in Baltimore.

When collecting your Budget hire car in Baltimore, two main types of cover are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the Budget vehicle is damaged or stolen during your hire. A deductible may apply unless your confirmation states zero excess. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving. In the United States, not all states require hire companies to include minimum liability cover, so this is an important add-on to consider for your Baltimore Budget hire.

• CDW/LDW covers the hire vehicle itself
• LIS/ALI/SLI covers third parties you may injure or whose property you may damage
• Personal Accident Insurance (PAI) covers your own injuries and is separate from both

Check your booking confirmation to see which coverages are already included in your rate. If you are unsure, review the details page before completing your Baltimore Budget reservation.

Most bookings include travel assistance provided by Terrawind Global Protection, which can be especially useful if something goes wrong during your Budget hire in Baltimore or while driving on Maryland motorways such as I-95 or I-695.

Core benefits typically include:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to travellers who are not residents or citizens of the United States or Canada. If you are a US or Canadian resident hiring a Budget vehicle in Baltimore, this travel assistance does not apply to your booking. Coverage limits and exclusions vary, so review the full terms on your confirmation before your trip.

Yes, you can add an additional driver to your Budget hire in Baltimore, but the additional driver must be present at the counter at the time of pickup with a valid driving licence.

When the additional driver fee is not included in your rate, Budget charges US$13 per hire day plus taxes, with a maximum of US$65 plus taxes for the hire period. Check your booking confirmation to see whether an additional driver is already included at no extra cost.

• The additional driver must appear in person at the Baltimore Budget counter at pickup
• They must present a valid driving licence and meet the same age requirements as the main driver
• For Budget hires in Baltimore, additional drivers must generally be at least 25 years old
• Both the main driver and the additional driver must sign the hire agreement

If someone drives the Budget vehicle in Baltimore without being listed on the hire agreement, your insurance cover including CDW/LDW may be void and additional charges could apply. You cannot add a driver by phone or chat alone after the hire has started.

If you drive through a cashless toll road in the Baltimore area without enrolling in a toll programme at the Budget counter, a camera will capture your hire vehicle's licence plate. The toll agency will then send an invoice to Budget, who will in turn charge the toll amount plus an administrative processing fee to the credit card on file after your hire ends.

These charges can appear days or even weeks after you return the Budget vehicle in Baltimore, since toll agencies process invoices in batches. Common toll roads where this applies include the Fort McHenry Tunnel on I-95, the Baltimore Harbour Thruway Tunnel on I-895, and the Kennedy Memorial Highway.

To avoid unexpected post-hire charges on your Baltimore Budget booking, you have a few options:

• Enrol in Budget's toll programme at the counter for a daily fee plus actual tolls
• Use a third-party service such as NextPass by registering your hire vehicle's plate before driving
• Pay tolls manually where cash lanes are still available, though most Maryland toll facilities are now primarily cashless

Failing to pay tolls by the due date can result in civil penalties and potential suspension of the vehicle registration.

Yes, one-way hires are possible with Budget in Baltimore, but a drop-off fee typically applies when you return the vehicle to a location different from where you collected it.

The drop-off fee varies depending on the specific route, the distance between cities, the vehicle class, and the season. For example, returning a Budget car rented at Baltimore BWI to a city in a different state will usually carry a higher one-way fee than a short regional route.

• The drop-off fee is shown on the details page of your selected rate during booking, under the section labelled To pay at destination
• This fee cannot be prepaid and is paid directly at the Budget counter in Baltimore or at the return location
• Cross-border one-way hires, such as returning to Canada, may be restricted or require prior approval

If no drop-off fee appears during your search, it means the specific Baltimore Budget route you selected does not carry a one-way surcharge. Always review your booking confirmation to confirm whether a drop-off fee applies before completing your reservation.

Yes, Baltimore has several road features that can catch first-time drivers off guard, especially when navigating a Budget hire car from BWI Airport into the city.

Key things to be aware of:

• US Route 40 runs through Baltimore as a pair of one-way streets rather than a conventional motorway. These arterial roads have traffic lights and pavements but carry heavy traffic, which can feel unexpected if you are used to motorway-style driving
• Interstate spurs such as I-170 and I-395 end abruptly without connecting to the full city motorway network, depositing traffic onto surface streets including Martin Luther King Jr. Boulevard
• I-695, the Baltimore Beltway, uses a clockwise exit numbering system that differs from the milepost-based systems common elsewhere in the US, which can make navigation confusing
• I-95 and US-1 run parallel south of Baltimore. During incidents or events on I-95, traffic is often diverted onto US-1, which is a narrower arterial road not designed for motorway-level volumes

Using GPS navigation is strongly recommended for your Budget hire in Baltimore, particularly when driving through the city centre or connecting between interstate spurs and city streets. Allow extra time if your route passes through the Fort McHenry Tunnel or the Beltway during busy periods.