Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo

VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Avis in Seattle

Avis operates out of the consolidated Rental Car Facility at 3150 S. 160th St. in SeaTac, reached by a free shuttle that runs 24 hours a day from the lower level of Seattle-Tacoma International Airport's main terminal — both the north and south ends have pickup stops. The shuttle ride itself takes roughly five minutes, but from wheels-down to standing at the Avis counter, budget 30 to 45 minutes to account for baggage claim and any queue at the shuttle stop during busy periods. Seattle's toll network, branded Good to Go!, covers several key routes including the SR 520 floating bridge, the SR 99 tunnel beneath downtown, and express lanes on I-405 and SR 167 — all cashless. Avis offers an e-Toll convenience pass for these roads; without it, tolls are billed at the pay-by-plate rate with additional admin fees that can accumulate across a multi-day trip. Fuel in the Seattle area runs notably higher than the US average, typically around US$5.40 per gallon for regular unleaded, so factor that into your budget before returning the car. Avis places a deposit hold of US$200 to US$300 above the rental total on a credit card in the primary driver's name — no debit cards are accepted. Drivers whose license uses a non-Latin script, such as Arabic, Chinese, or Cyrillic, must also present an International Driving Permit alongside the original license.

Best Car Rental Deals

4.5/ 5
Cadillac CT5

Cadillac CT5 | Automatic

SEDAN

or Sedan similar

5 4 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in Seattle include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Seattle, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Seattle.

Will I face unexpected charges at the Avis counter in Seattle when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Avis booking in Seattle are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Seattle charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Does Seattle use cashless tolls and how do they work with an Avis rental?

Yes, Seattle and Washington state use fully cashless electronic tolling, so there are no cash booths on any tolled road near your Avis rental.

The statewide system is called Good To Go!, managed by the Washington State Department of Transportation. All tolls are collected electronically, either through a Good To Go! transponder account or via Pay By Mail, where a bill is sent to the registered vehicle owner after the fact.

Common tolled routes you may encounter around Seattle include:

  • SR 520 Bridge (Seattle to Bellevue): US$3.25 to US$6.30 for a standard 2-axle vehicle
  • I-405 Express Toll Lanes: variable pricing up to US$18 each way during peak hours
  • SR 509 Expressway near the port area: US$1.20 to US$2.40, with Pay By Mail adding US$3.00
  • Tacoma Narrows Bridge (SR 16): US$5.25 to US$7.25

Your Avis vehicle comes equipped with an electronic toll device. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use. If you opt out, tolls are billed through the plate-based system and passed on to you with an administrative processing fee added.

Toll charges may appear on your card days or even weeks after you return the vehicle, as toll agencies process invoices in batches.

What documents do I need to pick up my Avis car in Seattle?

To collect your Avis rental in Seattle you must bring the following physical documents, as digital copies are not accepted at the counter:

  • Your original, unexpired driver's license in the main driver's name
  • A major credit card with the driver's name printed on the physical card, used for the security deposit hold
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or a Latin alphabet, an IDP is recommended but not strictly required.

The IDP is a translation document only and is never valid on its own. Obtain it in your home country before traveling, as US issuers such as AAA do not issue IDPs to non-US license holders.

Debit cards and prepaid cards are not accepted for the security deposit at the Avis counter in Seattle, even if you prepaid your booking online.

What is the security deposit amount for an Avis rental in Seattle?

When you pick up your Avis car in Seattle, the counter will place a temporary authorization hold on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary by vehicle class, season, and the specific Avis location.

A few important points to keep in mind:

  • The hold is not a charge; it temporarily reduces your available credit until your bank releases it after the rental ends
  • Banks can take up to 15 business days to reflect the release, sometimes longer
  • Premium or specialty vehicles may carry a higher hold amount
  • You must present a physical major credit card with the driver's name printed on the card; debit cards, prepaid cards, and virtual cards are not accepted

Before arriving at the Avis counter in Seattle, notify your bank of your travel plans to prevent the authorization from being flagged as suspicious. Bringing a backup credit card in your name is also a good precaution in case your primary card is declined.

Can I get cashback on Seattle tolls paid during my Avis rental?

Yes, every booking includes Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Avis rental in Seattle.

Given that Seattle-area roads like the SR 520 Bridge, I-405 Express Toll Lanes, and SR 509 Expressway are all cashless and can add up quickly, this benefit is worth claiming.

To receive your cashback, email [email protected] within 30 days of returning your Avis vehicle and include:

  • Your booking confirmation showing your itinerary
  • A copy of the rental agreement signed at the Avis counter
  • A receipt or statement showing the toll charges paid, such as a Good To Go! account statement, the final Avis invoice with an itemized toll line, or a toll agency invoice

The refund is calculated as the lesser of the actual tolls you paid or 5% of your booking total. For example, if your booking total is US$500, the cap is US$25. If you paid US$18 in Seattle-area tolls, you receive US$18 back. If you paid US$40, you receive US$25.

Refunds are issued to the original payment method used for your reservation and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

What happens if I drive a Seattle toll road without a transponder in my Avis car?

If you drive through a cashless toll road near Seattle without enrolling in the Avis toll program, the toll is captured by the Good To Go! system using your vehicle's license plate and billed via Pay By Mail.

Here is what that means in practice:

  • The toll agency sends the bill to Avis as the registered vehicle owner
  • Avis then passes the toll charge on to you, typically with an administrative or processing fee added on top
  • Pay By Mail rates are higher than prepaid Good To Go! rates; for example, on the SR 509 Expressway, Pay By Mail adds US$3.00 per transaction
  • These charges often appear on your credit card days or weeks after you return the vehicle, since toll agencies process invoices in batches

To avoid unexpected post-rental charges on your Avis booking in Seattle, you have two main options at the counter: purchase the unlimited daily toll package (approximately US$11 to US$25 per day) or opt out and pay tolls manually where possible. If you plan to use your own Good To Go! account or a personal transponder, inform the Avis agent at pickup and ask them to deactivate the vehicle's default toll device to prevent duplicate billing.

Can a driver under 25 rent an Avis car in Seattle?

Yes, drivers aged 21 to 24 can rent an Avis car in Seattle, but a daily young-renter surcharge applies and most vehicle classes are restricted.

In Washington state, the standard minimum age with Avis is 25. Drivers aged 21 to 24 are permitted but will pay an underage fee of US$13 per rental day plus taxes, capped at US$65 plus taxes for the Avis brand.

Vehicle class restrictions also apply for under-25 renters in Seattle. Categories typically available include Economy, Compact, and Intermediate sedans or SUVs. Classes such as Full Size, Premium, Luxury, Minivan, and Convertible are generally restricted to drivers 25 and older.

One important exception: if you are a citizen or resident of Latin America or the Caribbean and your Avis booking confirmation in Seattle explicitly states that the underage fee is waived, you may qualify for the Avis underage fee exception. This applies only to the main driver, only for eligible vehicle categories, and only when the waiver is shown on your confirmation.

Regardless of age, all renters must present a valid driver's license and a physical major credit card in their name for the security deposit at the Avis counter in Seattle.

How does the fuel policy work for an Avis rental in Seattle?

Your Avis rental in Seattle follows a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the lot.

When returning your Avis car in Seattle, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full during the drive back. Keep your final fuel receipt showing the date, time, and station address as proof.

If you return the vehicle below the recorded starting level, Avis may charge:

  • A fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices
  • A refueling service or administrative handling fee

For after-hours returns in Seattle, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone. The Prepaid Fuel option may be offered at the Avis counter as an alternative; if you accept it, any unused fuel is generally non-refundable.

Does my Avis booking in Seattle include travel assistance if something goes wrong?

Yes, most bookings include Travel Assistance provided by Terrawind Global Protection, which can be valuable if you experience a medical emergency or other covered incident while driving around Seattle or on Washington state highways.

Core benefits typically included are:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This coverage is designed for travelers visiting from abroad and does not apply to US or Canadian residents. If you qualify, check your booking confirmation for the exact terms, limits, and any exclusions specific to your itinerary.

To use the assistance during your Avis rental in Seattle, contact Terrawind 24 hours a day, 7 days a week:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

When you call, have your full name and your booking confirmation number ready. Follow the coordinator's instructions before incurring expenses, as some reimbursements require prior authorization. This coverage does not replace CDW/LDW for damage to the Avis vehicle or LIS/SLI for third-party liability.

How do I add an additional driver to my Avis rental in Seattle?

Yes, you can add an additional driver to your Avis rental in Seattle, either at no cost if your rate includes it or for a daily fee paid at the counter.

When the additional driver fee is not included, Avis charges US$13 per rental day plus taxes, with a maximum cap of US$65 plus taxes for the rental period.

To add a driver at the Avis counter in Seattle:

  • The additional driver must be physically present at pickup with a valid driver's license and any required ID
  • If their license uses a non-Latin alphabet, they will also need an International Driving Permit
  • Both the main driver and the additional driver must sign the rental agreement
  • For Avis in Seattle, additional drivers must generally be at least 25 years old; drivers aged 21 to 24 may be subject to an underage fee or may not be accepted depending on location rules

Only drivers listed on the Avis rental agreement are covered by protections such as CDW/LDW and liability coverage. Anyone who drives the vehicle without being named on the contract may void those protections entirely.

Check your booking confirmation before arriving at the Seattle counter to see whether your rate already includes one additional driver free of charge.

What insurance options are available for my Avis car in Seattle?

When picking up your Avis car in Seattle, two main types of protection are relevant to most renters.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Avis vehicle itself, including collision, theft, and vandalism. A deductible or excess may apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other people or their property.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Avis rental in Seattle. Washington state does not universally mandate that rental companies include state-minimum liability in every rental, so confirming your liability coverage before you drive is important. Adding Liability Insurance Supplementary (up to US$300,000) is strongly recommended.

Common exclusions to be aware of:

  • Tires, wheels, undercarriage, and roof damage are often not covered by standard CDW/LDW
  • Prohibited use such as off-road driving, DUI, or unauthorized drivers voids coverage
  • Incidents must be reported to Avis immediately; late reporting can invalidate a claim

Review your booking confirmation to see which protections are already included in your Seattle rate before accepting or declining anything at the Avis counter.

Can I pick up an Avis car in Seattle and return it to a different city?

Yes, one-way rentals are available with Avis in Seattle, but a drop-off fee may apply depending on your return location.

The drop-off fee is route-specific and set by Avis. It varies based on the cities involved, the distance, the vehicle class, and the season. Common patterns to expect:

  • Returning to another Seattle-area location or the same airport: often no drop-off fee
  • Returning to a different city within Washington state: a drop-off fee typically applies
  • Returning to a different state such as Oregon or California: a drop-off fee usually applies and cross-border rules may restrict certain vehicle classes

During the booking process, the drop-off fee for your specific Avis Seattle route will be shown on the rate details page under the section labeled as charges due at destination. Review this before confirming your reservation.

If you need to change your return location after booking, be aware that the route will be repriced and the drop-off fee may increase or a new fee may be added. Mid-rental route changes must be approved directly by Avis.

The drop-off fee is never included in any rate plan and cannot be prepaid through your booking.

What are the peak and off-peak toll rates on Seattle-area roads for Avis renters?

Seattle-area toll roads use time-of-day variable pricing under the Good To Go! system, so the amount you pay in your Avis rental depends on when you travel.

Key routes and their approximate toll ranges for a standard 2-axle vehicle:

  • SR 520 Bridge (Seattle to Bellevue): US$3.25 to US$6.30, with higher rates during morning and evening peak commute hours
  • I-405 Express Toll Lanes: variable pricing up to US$18 each way at peak times; rates drop significantly during off-peak and overnight hours
  • SR 509 Expressway near the port: US$1.20 during off-peak hours (early morning and 7 pm to midnight) rising to US$2.40 during the 3 pm to 6 pm peak window; Pay By Mail adds US$3.00 on top of the toll

Traveling during off-peak windows, such as early morning or late evening, can meaningfully reduce your toll costs during your Avis rental in Seattle. The I-405 Express Toll Lanes in particular can swing from a few dollars to US$18 depending on congestion levels.

Washington state has no congestion charges, emissions zones, or city-center driving fees similar to London's ULEZ. Tolls apply only on specific bridges, express lanes, and freight routes.

What should I expect at the Avis counter in Seattle regarding pick-up hours and grace periods?

When collecting your Avis car in Seattle, counter hours vary by location and can change on public holidays, so always confirm the hours shown on your booking confirmation before you arrive.

A few important policies to keep in mind:

  • Avis will hold your reservation for up to 24 hours from the original pickup time if you are delayed, including flight delays
  • If your delay exceeds 24 hours, contact support as soon as possible, though changes cannot be guaranteed
  • If you do not collect the vehicle within 24 hours and have not made contact, the booking may be forfeited without a refund

On the return side, the standard grace period at Avis locations in Seattle is typically 30 minutes past your scheduled return time. Returning after that window may result in charges for additional hours or a full extra day, plus a possible late fee.

For after-hours returns, follow the key-drop instructions provided on your Avis rental agreement. Note that liability for the vehicle generally remains with you until Avis formally checks it in during business hours, so document the vehicle's condition with photos before dropping the keys.

If you need to extend your Seattle rental while already on the road, contact the Avis location directly as early as possible to confirm availability and avoid late-return charges.

Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo