Car Rental Hertz
in Massachusetts

Hola Car Rentals is the only premium partner of the top car rental brands operating in Massachusetts, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Massachusetts.

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Massachusetts are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Massachusetts charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Boston Logan International Airport (BOS) in Massachusetts is located in front of Terminal E (E1), at 156 Tomahawk Drive, Building 42A, Boston, MA 02128. It is within walking distance from Terminal C on the Pre-Security Exterior Landside Level, across from Kirby's Plaza.

The Hertz counter at BOS operates 24 hours a day, 7 days a week, so late-night or early-morning arrivals are accommodated without issue. When you exit your terminal, follow the car rental signs toward the Pre-Security Exterior Landside Level and look for the Hertz signage near Terminal E.

If you are arriving at a different Massachusetts airport, Hertz also has counters at Cape Cod Gateway Airport (HYA) in Hyannis, Worcester Regional Airport, and near Hanscom Airport in Bedford at 180 Hanscom Drive.

Hertz hours in Massachusetts vary by location. The busiest Hertz site, Boston Logan Airport (BOS), is open 24 hours a day, every day of the year, making it the most flexible option for arrivals at any time.

Off-airport and city Hertz locations in Massachusetts keep more limited hours. Some examples from the Boston area include:

• 30 Park Plaza, Boston: 07:00 to 18:00 Monday through Friday, 08:00 to 18:00 Saturday and Sunday
• 10 Huntington Avenue, Boston: 08:00 to 18:00 daily
• 450 McClellan Highway, Revere: 09:00 to 19:00 Monday through Saturday
• 388 Eastern Avenue: 08:00 to 18:00 Monday through Friday, 09:00 to 19:00 Saturday
• 30 Washington Street: 08:00 to 18:00 Monday through Friday, 09:00 to 19:00 Saturday

If your flight arrives late or you plan an early departure, booking your Hertz rental through Boston Logan is the safest choice in Massachusetts. Always confirm hours on your booking confirmation before travel, as hours can change on public holidays.

Massachusetts operates a fully cashless toll system called EZDriveMA, which means there are no cash booths anywhere in the state. All tolls are collected electronically on roads including the Massachusetts Turnpike (Mass Pike, I-90), the Tobin Memorial Bridge, the Sumner Tunnel, the Ted Williams Tunnel, and the Callahan Tunnel.

When you pick up your Hertz rental in Massachusetts, you have two main options for handling tolls:

• Enroll in Hertz's TollPass program: you pay a daily convenience fee of US$3.95 per day that tolls are used, capped at US$19.75 per rental period, plus the actual toll amounts billed at undiscounted rates
• Decline the program: if you drive through a toll road, the EZDriveMA Pay By Plate system photographs your plate, invoices Hertz as the registered owner, and Hertz then passes the toll charge plus an administrative fee to your credit card, typically 4 to 6 weeks after your rental ends

Some Hertz vehicles in Massachusetts may already have an E-ZPass MA transponder pre-installed. If activated, it auto-enrolls you in the toll program. Check your rental agreement at pickup to understand which setup applies to your vehicle.

Massachusetts has no congestion charges or emissions zone fees, so tolls are the only road-use cost to plan for.

Yes, you can get cashback on tolls paid during your Hertz rental in Massachusetts through the Tolls Cashback benefit included in all Hola Car Rentals bookings.

Massachusetts roads such as the Mass Pike (I-90), the Tobin Bridge, and the Boston tunnels are fully cashless toll roads, so toll charges are common on any Hertz rental in the state. Hola Car Rentals reimburses the lesser of the total tolls you paid or up to 5% of your total booking value.

To claim your cashback after returning your Hertz rental in Massachusetts:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals confirmation, the signed rental agreement, and a toll receipt or invoice showing charges paid during the rental period

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted, so keep your toll receipts or transponder statements from your Massachusetts trip.

To pick up a Hertz rental car in Massachusetts, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name (not a digital copy)
• A major credit card with the driver's name printed on the physical card, used for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting Massachusetts from abroad

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is required alongside your original license. The IDP is a translation only and cannot be used without the original license.

Debit cards and prepaid cards are not accepted for the security deposit at the Hertz counter in Massachusetts. Even if you prepaid your booking online, a physical major credit card in the main driver's name is still required at pickup. Bring a backup credit card in case your primary card is declined.

When you pick up a Hertz rental in Massachusetts, the counter will place a temporary authorization hold on your credit card as a security deposit. For standard vehicle classes, this hold is typically around US$300 to US$400, though the exact amount varies by location, vehicle class, and season.

A few important points to keep in mind:

• The hold is not a charge; it temporarily reduces your available credit until released after you return the vehicle
• Premium or specialty vehicles at Hertz locations in Massachusetts may require a higher hold amount
• Your bank controls how quickly the hold disappears after return, which can take up to 15 business days
• Debit cards and prepaid cards are not accepted for the deposit at any Hertz counter in Massachusetts

Before your pickup, notify your bank that you will be using your card in Massachusetts to avoid fraud blocks on the authorization. Bringing a backup credit card in your name is also recommended in case your primary card is declined.

Yes, Hertz has several locations in Massachusetts beyond Boston, making it possible to pick up or return a vehicle in other parts of the state.

Confirmed Hertz locations outside central Boston in Massachusetts include:

• Cape Cod Gateway Airport (HYA) in Hyannis, serving the Cape Cod area
• Worcester Regional Airport in Worcester
• 180 Hanscom Drive in Bedford, near Hanscom Airport

Within the greater Boston area, Hertz also operates at multiple city and neighborhood locations including Revere (450 McClellan Highway and 388 Eastern Avenue), East Boston (40 to 41 Lee Burbank Highway), and Chelsea (150 Freeport Street).

Massachusetts has a relatively high density of Hertz locations compared to many other U.S. states, which means you have more flexibility when choosing a pickup or drop-off point. However, hours at off-airport Hertz locations in Massachusetts are more limited than at Boston Logan, which operates 24 hours a day. Always confirm the hours of your chosen location on your booking confirmation before travel.

The standard minimum age to rent a Hertz car in Massachusetts without additional surcharges is 25. Drivers between 21 and 24 years old can rent from Hertz in Massachusetts but will be charged a daily young-renter surcharge on top of the base rental rate.

Massachusetts is not one of the states (like New York or Michigan) that legally requires rental companies to serve drivers as young as 18, so the Hertz minimum in Massachusetts follows the standard U.S. policy of 21 as the floor for young renters.

Additional restrictions that apply to under-25 drivers renting from Hertz in Massachusetts include:

• Most premium, full-size, luxury, convertible, and specialty vehicle classes are restricted to drivers 25 and older
• The young-renter daily surcharge for Hertz in Massachusetts is approximately US$13.50 per day plus taxes, with a maximum cap of US$189 plus taxes per rental
• A valid driver's license and a major credit card in the main driver's name are still required regardless of age

If you are 25 or older, no age surcharge applies when renting from Hertz in Massachusetts.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, which can help if an unexpected situation occurs during your Hertz rental in Massachusetts, such as a medical emergency on the Massachusetts Turnpike or a flight cancellation affecting your trip.

The travel assistance benefit typically includes:

• Medical coverage for up to 5 passengers (for non-pre-existing conditions and accidents)
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It is designed for international visitors renting a Hertz vehicle in Massachusetts from outside North America. It also does not cover damage to the Hertz rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI).

Yes, you can add an additional driver to your Hertz rental in Massachusetts, either as part of your rate or by paying a fee at the counter.

If your booking confirmation explicitly states that an additional driver is included at no charge, the first extra driver is free. If it is not included, Hertz in Massachusetts charges approximately US$13.50 per rental day plus taxes for each additional driver, with a maximum cap of US$189 plus taxes per rental period.

Requirements for adding a driver at the Hertz counter in Massachusetts:

• The additional driver must be physically present at pickup
• They must present a valid driver's license (and an IDP if their license uses a non-Latin alphabet)
• They must meet the minimum age requirements; drivers under 25 may be subject to a young-renter surcharge
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Hertz rental agreement in Massachusetts are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void your coverage, so always add every driver at the counter before leaving.

Hertz rentals in Massachusetts follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges at the end of your Massachusetts rental:

• Check the fuel gauge with the Hertz agent at pickup and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles of your return location (whether Boston Logan, a city branch, or another Massachusetts site) so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Hertz vehicle in Massachusetts with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Returning the car full is always the most cost-effective option.

Yes, one-way rentals from Massachusetts to another U.S. state are generally permitted with Hertz, but a drop-off fee may apply depending on your route and vehicle class.

When booking a one-way Hertz rental that starts in Massachusetts, the drop-off fee (if any) will be shown on the booking details page under the section labeled as charges due at destination. This fee is set by Hertz based on the specific route, distance, season, and vehicle category, and it cannot be prepaid.

Some general patterns to expect:

• Returning to a different city or state from Massachusetts typically triggers a one-way fee
• Premium, large SUV, and specialty vehicle classes often carry higher repositioning fees
• Cross-border rentals (for example, driving from Massachusetts into Canada) may be restricted or require advance approval from Hertz

If you are considering driving your Massachusetts Hertz rental across state lines within the U.S., this is generally allowed under standard rental terms. Always review your rental agreement at pickup to confirm any geographic restrictions that apply to your specific vehicle and rate.

When renting from Hertz in Massachusetts, you have several insurance and protection options to consider before or at the counter.

The main coverages available for a Hertz rental in Massachusetts include:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to other people or vehicles while driving in Massachusetts. Some U.S. states require a minimum liability amount, but not all do, so adding supplemental liability is strongly recommended
• Personal Accident Insurance (PAI): covers your own injuries as the driver

CDW/LDW does not cover third-party liability, and LIS/SLI does not cover damage to the Hertz vehicle itself. These are separate protections and ideally used together.

Massachusetts has no unique state-mandated insurance requirements beyond standard U.S. rental rules. Review your Hola Car Rentals booking confirmation to see which protections are already included in your rate before deciding what to add at the Hertz counter in Massachusetts.