VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Hertz in Greer include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Greer, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Greer.
Will I face unexpected charges at the Hertz counter in Greer when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Greer are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Greer charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
What are the Hertz counter hours at the Greer city centre location?
The Hertz location at 201G W Wade Hampton Blvd in Greer operates on a limited schedule, so planning your pickup time carefully is important.
- Monday through Friday: 08:00 to 17:00
- Saturday: 09:00 to 12:00
- Sunday: closed
If you are arriving in Greer on a Sunday or after 17:00 on a weekday, this Hertz counter will not be available. The Hertz facility near Greenville-Spartanburg International Airport (GSP) at 2104 Gsp Dr, Greer, SC 29651 may have different hours, but those are not publicly specified. Contact Hertz directly or check your booking confirmation for the most current hours before your trip.
Rental companies will generally hold your reservation for up to 24 hours from the original pickup time if you are delayed, but arriving outside counter hours means you cannot complete the pickup regardless of your reservation status.
Where is the Hertz counter at Greenville-Spartanburg Airport near Greer?
The Hertz facility serving Greenville-Spartanburg International Airport (GSP) is located at 2104 Gsp Dr, Greer, SC 29651, at the Stevens Aviation building on airport property. This is the primary Hertz airport pickup point for travellers flying into the Greer area.
Specific details such as shuttle availability, walking distance from the terminal, or whether there is a consolidated hire car centre are not documented for this Hertz location. Upon landing at GSP, look for car hire signage inside the terminal directing you toward the hire area, or check your booking confirmation for any pickup instructions provided at the time of booking.
If you cannot locate the Hertz counter at GSP, use the airport information desk or courtesy phones available in the terminal. A second Hertz address in Greer is listed at 2000 Gsp Dr, also in the airport corridor. Allow extra time after landing to locate the correct building before your scheduled pickup time.
Are there toll roads near Greer that I should know about when hiring a Hertz car?
Yes, there is one toll road relevant to drivers picking up a Hertz hire in Greer: the Southern Connector on Interstate 185, which connects I-185 to I-385 near Greenville, covering approximately 16 miles.
- The Southern Connector uses the PalPass (also called Palmetto Pass) electronic toll system
- Cash and credit card payment (Visa, Mastercard, Amex, Discover) are accepted at mainline plazas only; PIN debit cards are not accepted
- Some ramps such as Highway 20 and Fork Shoals Road require exact cash change
- Toll costs for a standard car range from a minimum of US$0.075 to a maximum of US$3.00 for the full 16-mile route (two tolls apply)
At the Hertz counter in Greer, you may be offered an optional electronic toll programme. These programmes typically cost US$3.95 to US$4.95 per day and allow you to use electronic lanes without a personal transponder. If you drive through a cashless toll without enrolling, the hire company will bill the toll at the highest undiscounted rate plus an administrative fee, which can reach US$15 per toll occurrence.
No other toll roads, congestion charges, or emissions zones exist in South Carolina.
Can I get toll cashback on my Hertz hire in Greer?
Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to your Hertz hire in Greer and any tolls you pay on roads such as the Southern Connector near Greenville.
The benefit reimburses the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your booking total is US$400, the maximum cashback is US$20. If you paid US$12 in tolls, you receive US$12 back. If you paid US$30, you receive US$20 (the cap).
To claim your cashback after returning your Hertz vehicle in Greer:
- Email [email protected] within 30 days of vehicle return
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
- Attach your Hola Car Rentals booking confirmation, the Hertz hire agreement signed at pickup, and a receipt or statement showing the toll charges paid
Refunds are processed to the original payment method and typically take 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.
What documents do I need to pick up a Hertz hire car in Greer?
To collect your Hertz hire in Greer, you must present the following physical documents at the counter:
- A valid, original driver’s licence (not a digital copy)
- A major credit card with your name printed on the physical card, in the main driver’s name, for the authorisation hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher if required
If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original licence. The IDP is a translation only and cannot be used without the original licence.
Digital documents, virtual cards, and prepaid cards are not accepted at the Hertz counter in Greer. All documents must be physical originals. If you are travelling internationally to reach Greer, also bring your round-trip flight tickets and any required entry visas.
How much is the security deposit for a Hertz hire in Greer?
When picking up your Hertz hire in Greer, a temporary authorisation hold will be placed on your credit card at the counter. This is not a charge but reduces your available credit until it is released after you return the vehicle.
For Hertz locations in the United States, including Greer, typical security deposit holds for standard vehicles range from approximately US$300 to US$400. Premium or speciality vehicle classes may carry higher holds. The exact amount is set by the Hertz desk at the time of pickup and can vary by vehicle class, hire duration, and location.
- Only a physical major credit card in the main driver’s name is accepted for the hold
- Debit cards, prepaid cards, and virtual cards are not accepted
- After returning the vehicle, the hold is released, but your bank may take up to 15 business days to reflect the release
Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on the authorisation.
Is there a young driver surcharge for Hertz hires in Greer?
Yes, drivers under 25 years old renting a Hertz vehicle in Greer are subject to a young driver surcharge. The minimum age to hire at Hertz in Greer is 21.
For Hertz, Thrifty, and Dollar, the young driver surcharge is US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes for the hire period. This fee is paid at the Hertz counter in Greer at the time of pickup and cannot be prepaid.
- Drivers aged 21 to 24 qualify to hire but will be charged the daily surcharge
- Certain vehicle classes such as premium, luxury, full-size SUVs, vans, and convertibles are typically restricted to drivers 25 and older
- Economy, compact, and intermediate vehicle classes are generally available to younger drivers
There are no state-level exceptions in South Carolina that override this policy, unlike New York or Michigan where 18-year-olds may hire. Budget for this surcharge when comparing total hire costs for your Greer trip.
Can I add an additional driver to my Hertz hire in Greer?
Yes, you can add an additional driver to your Hertz hire in Greer, but the additional driver must be present at the counter at the time of pickup with their own valid driver’s licence.
For Hertz hires in Greer, the additional driver fee is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes for the full hire period. This fee is waived if your booking confirmation explicitly states that an additional driver is included at no charge.
- The additional driver must meet the same age and licence requirements as the main driver
- Both the main driver and the additional driver must sign the hire agreement at the Hertz counter in Greer
- Only drivers listed on the hire agreement are covered by protections such as CDW and liability cover
- If the additional driver is under 25, the young driver surcharge may also apply
Check your booking confirmation before arriving at the Hertz counter in Greer to confirm whether an additional driver is already included in your rate.
Does travel assistance cover a breakdown in my Hertz hire near Greer?
Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, which can be useful if you experience an emergency while driving your Hertz hire in or around Greer, South Carolina.
The travel assistance benefit typically covers:
- Medical cover for up to 5 passengers in the event of an accident or non-pre-existing illness
- Legal assistance in case of a road accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
This cover is designed for travel emergencies and does not replace the roadside assistance provided by Hertz for mechanical issues with the vehicle itself. For a vehicle breakdown in Greer, contact Hertz directly using the roadside assistance number on your hire agreement.
To reach Terrawind for a covered travel emergency near Greer, call +1 888 980 9992 (available 24 hours) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready.
Important: this travel assistance benefit does not apply to customers who are residents of the United States or Canada.
What is the fuel policy for Hertz hires in Greer?
The Hertz city centre location in Greer operates on a full-to-full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.
- Check the fuel gauge with the Hertz agent at pickup and confirm the starting level is recorded on the hire agreement
- Take a photo of the dashboard showing the fuel gauge and odometer at the start of the hire
- Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
- Keep your final fuel receipt showing the date, time, and station address
If you return the Hertz vehicle in Greer without a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.
Fuel prices in Greer have recently averaged around US$3.03 to US$3.29 per gallon for regular petrol, which is slightly below the South Carolina state average, making it a relatively affordable area to refuel before returning your vehicle.
Can I pick up a Hertz car in Greer and return it to a different city?
Yes, Hertz offers one-way hires that allow you to pick up a vehicle in Greer and return it to a different location. However, a drop-off fee may apply depending on the route.
The drop-off fee is route-specific and varies based on the distance between pickup and return locations, the vehicle class, and the season. This fee is not included in your prepaid rate and must be paid at the Hertz counter in Greer or at the return location.
- Same-city pickups and returns within the Greer and Greenville area may not incur a drop-off fee
- Returns to a different city or state typically carry a one-way fee
- Cross-country or remote returns may carry higher fees or may not be permitted for certain vehicle classes
When booking, the drop-off fee for your specific Greer to destination route will be shown under the section labelled as the amount to pay at destination. Review your booking confirmation to verify the fee before pickup. If the Hertz counter in Greer charges a different amount than what appears on your confirmation, keep all paperwork and contact support after the hire.
What driving quirks should I know before picking up a Hertz car in Greer?
Greer has several road layout characteristics that can catch first-time drivers off guard, especially if you are not familiar with South Carolina's state highway system.
- Wade Hampton Boulevard is divided into distinct west, central, and east segments separated by intersections at SC 101 and SC 14. The road does not flow as a single continuous corridor, and the jogs at these intersections are easy to miss without navigation
- SC 14 southbound transitions from Pennsylvania Ave to I-85 access without consistent signage continuity, which can be confusing if you are expecting a clearly marked state route
- Downtown Greer's Trade Street operates as a flexible shared street that can close without advance notice for events, eliminating curbs and narrowing lanes to prioritise pedestrians
- Speed enforcement in residential and downtown areas uses rotating SafePace radar signs that display your speed publicly, creating variable enforcement zones that shift based on resident complaints
Use GPS navigation when driving your Hertz hire in Greer, particularly around the SC 101 and SC 14 intersection area near the city centre Hertz location on W Wade Hampton Blvd. Allow extra time if you are unfamiliar with the area.
Is a credit card required to pick up a Hertz hire in Greer?
Yes, a physical major credit card in the main driver’s name is required to pick up a Hertz hire in Greer. The card must have the driver’s name printed on it and must be presented in person at the counter.
- Digital wallets, virtual cards, and single-use card numbers are not accepted
- Debit cards and prepaid cards are not accepted for the authorisation hold
- The card must have sufficient available credit to cover the deposit hold, which is typically US$300 to US$400 for standard vehicles at Hertz in the United States
Even if you have fully prepaid your Hertz booking in Greer, you are still required to present a physical credit card at the counter for the security hold. The hold is a temporary authorisation, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears from your available balance, which can take up to 15 business days.
Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to prevent fraud blocks on the in-person authorisation at the Greer counter.
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