Car Rental Dollar
in Massachusetts

Hola Car Rentals is the only premium partner of the top car rental brands operating in Massachusetts, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Massachusetts.

No. With Hola Car Rentals, all costs and charges for your Dollar booking in Massachusetts are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Massachusetts charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, Dollar operates at Boston Logan International Airport (BOS) in Massachusetts, and the counter is located at the off-terminal Rental Car Center at 100 Tomahawk Drive in East Boston.

To reach the Dollar counter from any terminal at Logan:

• Exit your terminal and follow signs to the ground transportation area and shuttle bus stops
• Board the free rental car shuttle (Routes 22, 33, or 55 depending on your terminal); the ride takes approximately 5 to 6 minutes
• Proceed to the Dollar counter inside the Rental Car Center and present your documents

When returning your Dollar vehicle in Massachusetts, drive back to the Rental Car Center following the Car Rental Return signs, complete the return with the agent, and take the complimentary shuttle back to your departure terminal. A key drop box is available for after-hours returns.

Dollar counter hours in Massachusetts vary by location, so it is important to confirm your specific pickup time before arriving.

At Boston Logan International Airport (BOS), the Dollar counter at 100 Tomahawk Drive operates with extended coverage: Monday, Wednesday, Friday, and Sunday from 00:00 to 01:30 and again from 06:00 to 23:59; Tuesday, Thursday, and Saturday from 06:00 to 23:59 and 00:00 to 01:30. This provides near-24-hour coverage with a short gap in the early morning hours.

Dollar also has off-airport locations across Massachusetts, including addresses in Revere, Chelsea, Lynn, and Boston neighborhoods. These city locations typically operate Monday through Friday from 08:00 to 18:00, Saturday from 08:00 to 12:00 or 09:00 to 12:00, with limited or no Sunday hours.

If you are arriving outside counter hours at a Dollar location in Massachusetts, a key drop box is available at BOS for vehicle returns. Late returns beyond the grace period may incur additional hourly or daily charges, so always confirm the exact hours on your booking confirmation before travel.

Yes, all toll roads in Massachusetts are fully cashless, meaning there are no cash booths anywhere in the state. Dollar rental vehicles in Massachusetts operate on this all-electronic system.

The main tolled roads you may encounter include:

• Massachusetts Turnpike (Mass Pike, I-90)
• Tobin Memorial Bridge
• Sumner Tunnel, Ted Williams Tunnel, and Callahan Tunnel

Massachusetts uses the EZDriveMA system, which accepts E-ZPass MA transponders and also bills by license plate through Pay By Plate MA. A full-length Mass Pike trip costs approximately US$7.45 with E-ZPass MA, or US$9.35 with an out-of-state E-ZPass.

When you pick up your Dollar vehicle in Massachusetts, you can enroll in a rental toll program such as TollPass. This charges a daily convenience fee of approximately US$3.95 per usage day, capped at US$19.75 per rental period, plus the actual toll amounts. If you do not enroll, any tolls are billed to the rental company via plate recognition and then passed on to you with additional administrative fees, typically 4 to 6 weeks after your rental ends.

Massachusetts has no congestion charges or emissions zone fees.

Yes, all bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Dollar rental in Massachusetts.

Massachusetts roads like the Mass Pike (I-90) and the tunnels connecting Boston Logan Airport to the city are fully cashless and tolled electronically, so toll charges are common for Dollar renters in Massachusetts. This benefit helps offset those costs.

To claim your cashback after returning your Dollar vehicle in Massachusetts:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll receipt or invoice showing charges paid during your rental period

The refund is the lesser of your actual toll costs or 5% of your booking total. For example, if your booking total is US$500, the cap is US$25. If you paid US$18 in Massachusetts tolls, you receive US$18 back. Refunds are issued to your original payment method within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

To pick up a Dollar rental car in Massachusetts, you must present the following physical documents at the counter:

• Your original, unexpired driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• A valid passport or government-issued photo ID (required for international visitors)
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required at most Dollar locations in Massachusetts.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Dollar counter. Debit and prepaid cards are not accepted for the security deposit hold.

Yes, Dollar locations in Massachusetts charge a young-driver surcharge for renters between the ages of 21 and 24. The standard minimum age to rent without a surcharge is 25.

For Dollar in Massachusetts, the young-renter fee is US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes for the rental period. This fee is paid directly at the Dollar counter and is not included in your prepaid rate.

Drivers under 25 renting from Dollar in Massachusetts are also subject to vehicle class restrictions. Categories such as full-size, SUV, premium, luxury, convertible, minivan, and van are typically reserved for renters aged 25 and older. Economy, compact, and intermediate vehicles are generally available to younger renters.

Regardless of age, all renters must present a valid driver's license and a major credit card in their name for the security deposit. If your license is not in a Latin alphabet, an International Driving Permit is also required at the Dollar counter in Massachusetts.

When picking up a Dollar rental car in Massachusetts, the counter will place a temporary authorization hold on your credit card as a security deposit. For standard vehicles in the United States, this hold is typically in the range of US$300 to US$400, though the exact amount can vary based on the vehicle class, rental location, and season.

A few important points to keep in mind for your Dollar pickup in Massachusetts:

• The hold is a temporary authorization, not a charge. It reduces your available credit until released after the vehicle is returned
• Only a major credit card with the driver's name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted at the Dollar counter
• Premium or specialty vehicle classes may require a higher hold amount
• After returning your Dollar vehicle in Massachusetts, the hold is released by the counter, but your bank controls when the funds become available again, which can take up to 15 business days

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on the authorization.

If you return your Dollar rental car in Massachusetts after the agreed drop-off time, a grace period of approximately 30 minutes typically applies before additional charges begin. This grace period is not guaranteed and may vary by location.

At Boston Logan Airport, Dollar has noted a grace period of approximately 29 to 30 minutes. If you return the vehicle after this window, Dollar may charge for additional hours or a full extra day, depending on how late the return is.

For after-hours returns at the Dollar Rental Car Center in Massachusetts, a key drop box is available. However, keep in mind that leaving the vehicle after hours means the condition check happens the next business day, so document the car's condition with photos and keep your fuel receipt before dropping the keys.

If your flight into Massachusetts is delayed by less than 24 hours from your original pickup time, Dollar will generally hold your reservation. If the delay exceeds 24 hours, contact support as soon as possible, as the booking may be forfeited without a refund if the pickup window passes.

Yes, most bookings include Travel Assistance provided by Terrawind Global Protection, which can be valuable if an emergency occurs during your Dollar rental in Massachusetts, whether on the Massachusetts Turnpike, near Boston Logan Airport, or anywhere else in the state.

This benefit typically covers up to 5 passengers and includes:

• Travel insurance with medical coverage for accidents and non-pre-existing illnesses
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: This travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. It also does not cover damage to the Dollar rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI).

Yes, you can add an additional driver to your Dollar rental in Massachusetts, either as part of your rate or by paying a fee at the counter.

For Dollar in Massachusetts, the additional driver fee is US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes for the full rental period. Check your booking confirmation first, as some rates include one additional driver at no extra cost.

Requirements for adding a driver at the Dollar counter in Massachusetts:

• The additional driver must be present at pickup and show a valid driver's license
• If their license uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit is also required
• Both the main driver and the additional driver must sign the rental agreement
• The additional driver must meet the minimum age requirements; drivers aged 21 to 24 may be subject to a young-driver surcharge or may not be accepted depending on Dollar's policy at the specific Massachusetts location

Only drivers listed on the rental agreement are covered by the vehicle's protections. Anyone not named on the contract who drives the Dollar vehicle in Massachusetts may void coverage entirely.

Dollar rentals in Massachusetts follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Dollar rental in Massachusetts:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles or 15 km of the return location, whether that is the Rental Car Center at 100 Tomahawk Drive in East Boston or another Dollar location in Massachusetts
• Keep your final fuel receipt showing the date, time, and station address

If you return the Dollar vehicle in Massachusetts with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

Some Dollar counters in Massachusetts may offer a Prepaid Fuel option, which allows you to return the tank at any level. If you accept this option, any unused fuel is generally non-refundable, so it is only worthwhile if you expect to return the vehicle nearly empty.

Yes, one-way rentals are generally possible with Dollar in Massachusetts, allowing you to pick up at a location such as Boston Logan Airport and return the vehicle in a different state. However, a drop-off fee may apply depending on the route.

Key things to know about one-way Dollar rentals from Massachusetts:

• The drop-off fee is route-specific and varies by destination, vehicle class, and season
• During booking, any applicable drop-off fee will appear under the To Pay at Destination section on the details page before you confirm
• Same-city pickups and returns (for example, Boston Logan Airport to a downtown Dollar location in Massachusetts) often carry no drop-off fee
• Long-distance routes from Massachusetts to other regions typically do carry a one-way fee
• Cross-border rentals into Canada require prior authorization from Dollar and may be restricted or carry higher fees

The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking. Always review your confirmation to verify the fee shown matches what the Dollar counter charges at pickup in Massachusetts.

Yes, Dollar operates multiple locations across Massachusetts beyond Boston Logan International Airport (BOS), giving renters flexibility depending on where they are staying or arriving.

In addition to the airport counter at 100 Tomahawk Drive in East Boston, Dollar has off-airport locations in the greater Boston area, including:

• 40 Lee Burbank Highway, Revere
• 3 Columbus Avenue, Chelsea
• 110 Huntington Avenue, Boston
• 150 Freeport Street, Boston
• 388 Eastern Avenue, Lynn

Dollar also operates at two other Massachusetts airports: Hyannis Barnstable Municipal Airport (HYA) on Cape Cod and Worcester Regional Airport (ORH) in central Massachusetts.

City and off-airport Dollar locations in Massachusetts generally have more limited hours than the airport counter, typically Monday through Friday from 08:00 to 18:00 and reduced Saturday hours, with limited or no Sunday availability. Rates at off-airport Dollar locations in Massachusetts may differ from airport rates, and airport-specific fees such as concession recovery fees may not apply at city locations. Always confirm hours and availability for your specific Dollar location in Massachusetts before booking.