Avis Car Hire
in Palm Springs

Hola Car Rentals is the only premium partner of the top car hire brands operating in Palm Springs, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Palm Springs.

No. With Hola Car Rentals, all costs and charges for your booking in Palm Springs are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Palm Springs charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Avis counter at Palm Springs International Airport (PSP) is located inside the terminal in the baggage claim and arrivals area, at 3400 E Tahquitz Canyon Way, Palm Springs, CA 92262. Once you collect your bags, follow the signs for Arrivals or Baggage Claim and you will find the Avis desk there.

Rental vehicles are parked within walking distance of approximately 100 feet (about 30 metres) from the counter, so no shuttle or consolidated hire centre is needed. There is no tram or bus transfer required.

The Avis airport counter in Palm Springs is open daily from 7:00 AM to 12:00 AM (midnight). If you are an Avis Preferred member, simply show your driver’s licence at the counter to receive your preprinted hire documents and keys and proceed directly to your vehicle.

Avis operates two locations in Palm Springs with different hours, so choosing the right one matters for your trip.

• Airport location (PSP), 3400 E Tahquitz Canyon Way: open daily Sunday through Saturday, 7:00 AM to 12:00 AM (midnight). After-hours vehicle drop-off is available 24 hours.
• City centre location, 650 S Eugene Rd (approximately 3 to 4 miles south of downtown Palm Springs, one block west of Gene Autry Trail): open Monday through Friday 8:00 AM to 4:00 PM, and Saturday through Sunday 9:00 AM to 12:00 PM.

If you are arriving by plane at Palm Springs International Airport, the airport Avis location is the most practical choice given its extended hours and proximity to the terminal. The city centre location has significantly shorter hours and requires separate transport to reach it. Always confirm hours on your hire agreement, as they can change on public holidays.

Yes, after-hours vehicle return is available at the Avis location at Palm Springs International Airport (PSP). The airport terminal remains open 24 hours, which makes late-night drop-offs straightforward.

To return your Avis hire outside of staffed counter hours (the counter closes at midnight), follow these steps:

• Enter the return area from El Cielo Road, on the north side of the main airport entrance, and follow signs to the Avis return lane toward the back of the lot.
• Park and lock the vehicle.
• Place your completed hire contract and keys in the key drop box located at the Avis counter inside the terminal.

Keep a photo of the vehicle condition and your odometer reading before dropping the keys, as no agent will be present to inspect the car. The Palm Springs city centre Avis location at 650 S Eugene Rd does not have documented after-hours return options, so if you anticipate a late return, the airport location is the better choice.

Most highways around Palm Springs itself are toll-free, but if you drive toward Los Angeles or Orange County in your Avis hire, you will encounter California's cashless toll system.

California uses FasTrak as its statewide electronic toll system. It covers express lanes on motorways such as I-10 and I-110 near Los Angeles, as well as Orange County toll roads (SR-73, SR-241, SR-261, SR-133) and Bay Area bridges. There are virtually no cash toll booths remaining in California.

Your Avis hire vehicle in Palm Springs will include an electronic toll device or plate-based billing. At the Avis counter you can choose between two options:

• Pay-per-use: a convenience fee of US$6.95 per day (maximum US$34.75 per hire) plus actual toll charges at the highest non-discounted rates.
• Unlimited e-Toll service: a flat fee of US$10.99 to US$23.99 per day (or US$54.95 to US$119.95 per week) covering all tolls and fees regardless of usage. This must be purchased at the start of the hire.

If you do not enrol in either option and drive through a toll, the Avis billing system will charge the toll plus administrative fees to your card, often weeks after the hire ends. To avoid unexpected charges, decide at collection which option suits your itinerary.

To collect your Avis hire in Palm Springs, you must present the following physical documents at the counter. Digital copies are not accepted.

• A valid, original driver’s licence in the main driver’s name.
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight tickets or cruise tickets (required for visitors travelling from abroad).

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and must be carried alongside your original licence.

All additional drivers must also be present at the Avis Palm Springs counter with their own valid driver’s licence and must sign the hire agreement before driving the vehicle.

When you pick up your Avis hire in Palm Springs, a temporary authorisation hold will be placed on your credit card. This is not a charge but it reduces your available credit until your bank releases it after the hire ends.

For Avis hires in the United States, including Palm Springs, typical hold amounts are:

• Hires of 1 to 3 days: estimated hire charges plus US$200.
• Hires of 4 days or more: estimated hire charges plus US$300.
• If you prepaid the hire and present a debit card: a hold of US$250 (note that debit cards are generally not accepted for the deposit at most locations).

The exact amount can vary depending on the vehicle class, hire duration, and the specific Avis Palm Springs location. Premium or speciality vehicles may carry a higher hold. Your bank controls how quickly the hold is released after you return the vehicle, and it can take up to 15 working days to appear back on your available credit. Always bring a backup credit card in your name in case your primary card is declined.

Yes, all bookings made through Hola Car Rentals, including Avis hires in Palm Springs, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

While most roads directly around Palm Springs are toll-free, if you drive toward Los Angeles, Orange County, or the Bay Area in your Avis vehicle, you may encounter California's FasTrak cashless toll system on express lanes and toll roads. Any tolls you pay on those routes are eligible for the cashback.

To claim your Tolls Cashback after returning your Avis hire in Palm Springs:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number.
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from Avis, and a toll receipt or invoice showing the charges paid.

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.

Yes, Avis in Palm Springs applies an underage surcharge for drivers between the ages of 21 and 24. The surcharge is added automatically at the time of hire and is in addition to the standard hire rate.

Drivers aged 21 to 24 renting from Avis in Palm Springs must also be aware of the following vehicle class restrictions. They cannot hire:

• Luxury cars
• Premium SUVs or full-size SUVs
• Mini-vans or 12-passenger vans
• Speciality or convertible vehicles

A valid credit card and driver’s licence are required for renters in this age group. The minimum hire age at Avis in Palm Springs is 21.

One exception applies for travellers from Latin America and the Caribbean booking through Hola Car Rentals: eligible Avis rates may waive the underage fee for the main driver aged 21 to 24, provided the waiver is explicitly shown on the Hola Car Rentals confirmation and the vehicle belongs to an eligible category such as Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, or Medium SUV. Check your confirmation carefully to see if this applies to your booking.

Yes, you can add an additional driver to your Avis hire in Palm Springs, but the additional driver must be present at the counter at the time of collection with a valid driver’s licence.

At Avis in Palm Springs, the additional driver fee is US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes per hire period. However, California law exempts certain family and employment relationships from this fee. The following are exempt from the additional driver charge at Avis in Palm Springs:

• The renter's spouse or domestic partner
• The renter's child, sibling, or grandparent
• The renter's employer or a fellow employee when travelling on company business

A maximum of two additional drivers may be added to the agreement. Each additional driver must meet the minimum age requirement and, for Avis in Palm Springs, additional drivers should generally be at least 25 years old. Any driver not listed on the Avis hire agreement is not covered by the vehicle's protections, so always add every person who will drive before leaving the Palm Springs counter.

Yes, one-way hires are available through Avis in Palm Springs. You can pick up your vehicle at either the Palm Springs airport location or the city centre location and return it to a different Avis location elsewhere in California or across the United Kingdom.

A drop-off fee may apply depending on your route. This fee is route-specific and varies by destination, vehicle class, and season. When booking through Hola Car Rentals, any applicable drop-off fee will be shown on the rate details page under the section labelled as charges due at destination, so you can see the cost before confirming your reservation.

A few things to keep in mind for one-way hires from Palm Springs:

• The drop-off fee is not included in the prepaid rate and must be paid at the counter.
• Changing your return location after booking may reprice the hire and recalculate the fee.
• Cross-border one-way hires (for example, returning to Mexico) are subject to separate partner rules and may not be permitted.

If you only need to return the vehicle to the Palm Springs airport after picking it up at the city centre Avis location, this is also an option and may not carry a drop-off fee depending on the route.

When renting from Avis in Palm Springs, it is important to understand the two main types of protection and whether they are included in your rate.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Avis hire vehicle itself, including theft and vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS or SLI) covers bodily injury and property damage you may cause to others while driving the Avis hire in Palm Springs. In California, state-minimum liability is not automatically guaranteed on all hire agreements, so it is worth confirming whether your rate includes it or whether you need to add it at the counter.

Neither CDW nor LDW covers:

• Tires, wheels, or undercarriage damage (unless a specific add-on is purchased)
• Damage caused by prohibited use such as off-road driving or driving under the influence
• Drivers not listed on the Avis hire agreement

Check your Hola Car Rentals booking confirmation to see which protections are included in your selected rate before arriving at the Palm Springs counter.

Avis hires in Palm Springs follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid any disputes or unexpected charges on your Avis hire in Palm Springs:

• At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Palm Springs lot.
• Refuel within approximately 10 miles or 15 kilometres of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the Avis vehicle in Palm Springs with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. For after-hours returns at the Palm Springs airport location, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as evidence.

Yes, most bookings made through Hola Car Rentals, including Avis hires in Palm Springs, include travel assistance provided by Terrawind Global Protection. This benefit is particularly relevant if you are driving in the desert areas around Palm Springs, where distances between towns can be significant.

The travel assistance coverage typically includes:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses during the trip
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This benefit does not cover damage to the Avis hire vehicle itself (that is handled by CDW or LDW) or liability to third parties (handled by LIS or SLI). Pre-existing medical conditions are also excluded.

To use the assistance during your Palm Springs hire, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to travellers who are not residents of the United States or Canada. US and Canadian residents do not qualify for this coverage.