RECENSIONI VERIFICATE
Domande frequenti
Cosa include la mia prenotazione Hola Car Rentals con Hertz a Atlanta che le altre società non offrono?
Hola Car Rentals è l'unico partner premium dei principali marchi di noleggio auto che operano a Atlanta, offrendoLe accesso esclusivo alla nostra tariffa All Inclusive+. Questa tariffa include vantaggi che nessun'altra società può eguagliare:
- Copertura di responsabilità civile gratuita a partire da US$ 300.000 in caso di incidente (applicabile solo a determinate tariffe e itinerari)
- Rimborso pedaggi: recuperi fino al 5% del valore totale della prenotazione per i pedaggi sostenuti durante il periodo di noleggio
- Assistenza medica di viaggio premium con copertura fino a US$ 150.000 per un massimo di 5 passeggeri in caso di emergenza medica, escluse le condizioni preesistenti
- Garanzia No Extra Charges©: se al banco Le addebitano qualcosa che non è indicato nella sua conferma e non è un servizio opzionale che ha accettato, Hola Car Rentals si adopererà per rimuovere o rimborsare l'addebito dopo verifica
Tutto questo senza costi aggiuntivi, garantendoLe un'esperienza di noleggio completamente protetta e la tranquillità durante tutto il Suo viaggio a Atlanta.
Ci saranno addebiti imprevisti al banco Hertz a Atlanta quando prenoto tramite Hola Car Rentals?
No. Con Hola Car Rentals, tutti i costi e gli addebiti della Sua prenotazione a Atlanta sono indicati chiaramente al momento della prenotazione e nell'e-mail di conferma, in modo da sapere esattamente quanto paga prima di arrivare al banco.
Inoltre, ogni prenotazione Hola Car Rentals include la garanzia No Extra Charges©. Si tratta di una garanzia sul prezzo (non un'assicurazione) che La protegge nel caso in cui il banco a Atlanta Le addebiti qualcosa che non era indicato nella Sua conferma e che non era un optional che ha accettato. In tal caso, Hola Car Rentals lavorerà con il partner di noleggio per rimuovere o rimborsare l'addebito dopo verifica.
Gli unici costi al di fuori di questa garanzia sono:
- Optional scelti al banco (GPS, seggiolini per bambini, carburante prepagato)
- Addebiti basati sull'utilizzo (pedaggi, carburante mancante, multe stradali)
How does the Hertz airport pickup process work at Atlanta Hartsfield-Jackson?
The Hertz facility serving Atlanta Hartsfield-Jackson International Airport (ATL) is located off-airport at 315 N Central Ave, Hapeville, GA 30354. You do not walk directly from the terminal to the Hertz counter.
After collecting your luggage, follow the signs to the rental car shuttle area and board the Hertz shuttle bus. The shuttle will transport you from the ATL terminals to the off-airport Hertz lot in Hapeville. Allow extra time for the shuttle wait and counter processing, as the total process from landing to driving away typically takes 30 to 60 minutes depending on queue length and time of day.
At the Hertz counter in Atlanta, present:
- Your booking confirmation or printed voucher
- A valid driver's license (physical, original, unexpired)
- A major credit card in the main driver's name for the security deposit hold
- Your passport or government-issued photo ID
If your driver's license uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), bring an International Driving Permit alongside your original license.
Are there toll roads in Atlanta and how do they work for Hertz rentals?
Yes, Atlanta has toll roads, and understanding how they work is important before driving any Hertz rental in the area.
Atlanta does not have traditional cash toll booths. Instead, the metro area operates Georgia Express Lanes, a network of dynamically priced managed lanes on several major highways:
- I-85 Express Lanes (approximately 15 miles, connecting Atlanta to Gwinnett County): US$0.10 to US$0.90 per mile depending on congestion
- I-85 Express Lanes Extension (approximately 10 miles toward Suwanee and Buford): minimum US$0.10 per mile
- I-75 Express Lane (approximately 12 miles toward Stockbridge and McDonough): minimum US$0.10 per mile
- Northwest Corridor Express Lane (I-75 and I-575 toward Marietta, Kennesaw, and Woodstock): minimum US$0.10 per mile
All Georgia Express Lanes are fully cashless. The primary transponder is the Peach Pass. Compatible alternatives include SunPass and Quick Pass. Cameras record every license plate entering the lanes, so driving through without a valid pass results in a toll charge billed to the vehicle owner, which Hertz will pass on to you along with an administrative processing fee.
Your Hertz rental in Atlanta will include an electronic toll device. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, where actual tolls plus administrative fees are charged to your card after the rental ends. Vehicles with three or more occupants may use Peach Pass express lanes toll-free.
What documents do I need to pick up a Hertz rental car in Atlanta?
To pick up your Hertz rental in Atlanta, you must present all documents in physical form. Digital copies are not accepted at the counter.
- A valid, original driver's license (not expired) in the main driver's name
- A major credit card with the driver's name printed on the card, for the security deposit hold (debit and prepaid cards are not accepted)
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight tickets or cruise tickets if you are visiting from abroad
If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, you must also carry an International Driving Permit (IDP) alongside your original license. The IDP is a translation only and is not valid without the original license.
All additional drivers must be present at the Hertz counter in Atlanta, show their own valid license, and sign the rental agreement. If any driver's name does not match the credit card or passport, the counter agent may refuse the rental.
Does Hola Car Rentals offer toll cashback for Atlanta Hertz rentals?
Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Hertz rental in Atlanta.
Atlanta's Georgia Express Lanes use dynamic pricing and are fully cashless, so toll charges can add up quickly, especially on I-85, I-75, and the Northwest Corridor. This benefit helps offset those costs.
How it works:
- Pay your tolls normally during the rental, either through the Hertz toll program or a compatible transponder
- After returning the vehicle, email [email protected] within 30 days
- Include your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
The refund is the lesser of the actual tolls paid or 5% of your booking total. For example, if your booking total is US$500, the maximum cashback is US$25. Refunds are processed to your original payment method within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.
Can I pick up a Hertz car in Atlanta and return it in a different city?
Yes, Hertz offers one-way rentals from Atlanta locations, allowing you to pick up at one location and return to a different city or airport.
A drop-off fee applies to most one-way routes and is set by Hertz based on the specific route, distance, vehicle class, and season. This fee is separate from mileage, fuel, and taxes. When booking through Hola Car Rentals, the drop-off fee for your Atlanta Hertz one-way rental will be shown on the rate details page under the section labeled to pay at destination. It cannot be prepaid.
A few things to keep in mind:
- Same-city routes, such as Atlanta airport to a downtown Atlanta location, often carry no drop-off fee
- Routes between Atlanta and other Georgia cities or out-of-state destinations typically include a one-way fee
- Cross-border one-way rentals (for example, Atlanta to Canada) may be restricted or require special authorization from Hertz
- Changing your return location after booking may reprice the rental and recalculate the drop-off fee
Always verify the drop-off fee on your booking confirmation before picking up your Hertz vehicle in Atlanta.
What are the speed camera and red light camera rules for Hertz drivers in Atlanta?
Atlanta has a notably dense network of automated enforcement cameras that can result in fines mailed to the vehicle owner, which Hertz will then pass on to you along with an administrative processing fee.
Key enforcement rules to know before driving your Hertz rental in Atlanta:
- Speed cameras in school zones activate when flashing beacons are lit, not only during posted school hours. Tickets are issued for speeds more than 10 mph over the limit. Atlanta has more than 22 active school zone camera sites, and they can operate even during summer months.
- Red light cameras are concentrated at intersections throughout Atlanta. Violation notices are mailed weeks after the incident to the registered vehicle owner. Hertz will forward the fine to the driver on record, often with an additional processing fee.
- Because fines are mailed, you may not be aware of a violation until after you have returned home. Hertz will charge the fine to the credit card on file.
To avoid unexpected post-rental charges on your Atlanta Hertz rental, observe posted speed limits carefully near schools, come to a complete stop at red lights before turning, and use a GPS app that flags camera locations.
How much is the security deposit for a Hertz rental in Atlanta?
When you pick up your Hertz rental in Atlanta, a temporary authorization hold will be placed on your credit card. This is not a charge but it reduces your available credit until your bank releases it after the rental ends.
For Hertz locations in the United States, including Atlanta, the typical hold is approximately US$300 to US$400 for standard vehicle classes. The exact amount can vary based on:
- The vehicle class you selected (premium and specialty vehicles may carry higher holds)
- The specific Atlanta location, whether airport or city center
- The length of your rental period
Important requirements for the deposit at the Hertz counter in Atlanta:
- You must present a physical major credit card with your name printed on it. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold.
- The card must be in the main driver's name and have sufficient available credit to cover the hold plus any expected charges.
- After returning the vehicle, the hold is released by Hertz, but your bank controls when it appears back on your account, which can take up to 15 business days.
Bring a backup credit card in your name in case your primary card is declined.
What travel assistance is included with my Hertz booking in Atlanta?
Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this benefit applies to your Hertz rental in Atlanta as well. Note that this coverage is not available to residents of the United States or Canada.
Core benefits typically included:
- Travel and medical coverage for up to 5 passengers
- Legal assistance in the event of a road accident, which is particularly useful on Atlanta's complex highway system such as the I-285 Perimeter and the I-75/I-85 connector
- Compensation for luggage lost by the airline
- Flight cancellation insurance
This is not the same as CDW/LDW, which covers damage to the Hertz vehicle itself, or third-party liability coverage.
If you need assistance during your Atlanta rental, contact Terrawind 24 hours a day:
- Phone (toll-free or collect): +1 888 980 9992
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Have your full name and your Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact coverage limits and conditions that apply to your specific reservation.
Is there a young driver surcharge for Hertz rentals in Atlanta?
Yes, drivers under 25 years old are subject to a young driver surcharge when renting a Hertz vehicle in Atlanta.
In Georgia, the minimum age to rent with Hertz is 21. Drivers aged 21 to 24 can rent but will pay a daily young driver fee. For Hertz, Thrifty, and Dollar, this fee is US$13.50 per rental day plus applicable taxes, with a maximum charge of US$189 plus taxes for the rental period.
Additional restrictions for under-25 drivers at Atlanta Hertz locations:
- Many vehicle classes are restricted to renters aged 25 and older, including full-size sedans, SUVs, minivans, vans, convertibles, luxury, and premium vehicles
- Eligible classes for younger drivers are typically economy, compact, intermediate, and intermediate SUV categories
- The young driver surcharge is paid at the Hertz counter in Atlanta and cannot be prepaid
Drivers turn 25 before or on the pickup date are not subject to this surcharge. Always confirm the exact fee and eligible vehicle classes on your booking confirmation, as amounts can vary by specific Atlanta location and season.
How does the fuel policy work for Hertz rentals in Atlanta?
Hertz rentals in Atlanta follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
Steps to follow for your Atlanta Hertz rental:
- At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer.
- During the rental, use the correct fuel type as shown in the vehicle. Using the wrong fuel type is not covered by the fuel policy and may result in additional charges.
- Before returning the vehicle, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive.
- Keep your final fuel receipt showing the date, time, and station address. For after-hours returns at Atlanta Hertz locations, leave the receipt in the key envelope and keep a photo of the full gauge.
If you return the Hertz vehicle in Atlanta with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Fuel prices in Atlanta tend to run 5 to 10% above the National average, so refueling nearby before return is the most cost-effective approach.
How do I add an additional driver to my Hertz rental in Atlanta?
Yes, you can add an additional driver to your Hertz rental in Atlanta, either as part of your booking rate or by paying a fee at the counter.
Check your Hola Car Rentals confirmation first. If it shows additional driver free of charge, the first extra driver is included at no cost. If it is not included, Hertz charges US$13.50 per rental day plus taxes for each additional driver, with a maximum of US$189 plus taxes for the rental period.
Requirements for adding a driver at the Atlanta Hertz counter:
- The additional driver must be physically present at pickup
- They must present a valid driver's license and, if applicable, an International Driving Permit
- They must meet the minimum age requirement. Drivers aged 21 to 24 may be subject to a young driver surcharge
- Both the main driver and the additional driver must sign the rental agreement
Only drivers listed on the Hertz rental agreement in Atlanta are covered by the rental protections such as CDW/LDW and liability coverage. Anyone who drives the vehicle without being named on the contract may void those protections and result in additional charges.
What insurance coverage is included in a Hertz rental in Atlanta?
The insurance and protection options available for your Hertz rental in Atlanta depend on the rate plan you selected when booking through Hola Car Rentals.
Common coverages to understand:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
- Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Hertz rental in Atlanta. Some U.S. states require a minimum level of liability, but not all do. Adding supplemental liability up to US$300,000 is strongly recommended.
- CDW/LDW does not cover tires, undercarriage, roof, keys, or personal belongings. These require separate add-ons.
At the Hertz counter in Atlanta, you may be offered additional products such as personal accident insurance or personal effects coverage. Review your Hola Car Rentals confirmation before pickup so you know exactly what is already included and can confidently decline anything you do not need.
Are there extra airport fees when picking up a Hertz car at Atlanta ATL?
Yes, picking up a Hertz rental at or near Atlanta Hartsfield-Jackson International Airport (ATL) involves additional fees beyond the base rental rate. These are standard airport-related surcharges and are not unique to Hertz.
Typical fees that may apply to your Atlanta airport Hertz rental include:
- Airport concession recovery fee: typically 10 to 12% of the rental cost, charged by Hertz to recover the cost of operating at the airport
- Customer facility charge (CFC): approximately US$10 per day, often capped around US$110 per rental, covering the cost of the consolidated rental car facility
- Georgia state rental tax and county fees: combined state and local taxes typically add several percentage points to the total
In total, airport surcharges at ATL can add 25 to 35% on top of the base Hertz rate. If you pick up your Hertz rental at a city center location such as the Midtown branch on Peachtree Road, you avoid the airport concession fee and CFC, which can represent a meaningful saving, though you will need to arrange your own transport from the airport to that location.
Your Hola Car Rentals booking confirmation will show which fees are included in your prepaid rate and which are due at the Atlanta Hertz counter at pickup.
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