RECENSIONI VERIFICATE
Domande frequenti
Cosa include la mia prenotazione Hola Car Rentals a Florida che le altre società non offrono?
Hola Car Rentals è l'unico partner premium dei principali marchi di noleggio auto che operano a Florida, offrendoLe accesso esclusivo alla nostra tariffa All Inclusive+. Questa tariffa include vantaggi che nessun'altra società può eguagliare:
- Copertura di responsabilità civile gratuita a partire da US$ 300.000 in caso di incidente (applicabile solo a determinate tariffe e itinerari)
- Rimborso pedaggi: recuperi fino al 5% del valore totale della prenotazione per i pedaggi sostenuti durante il periodo di noleggio
- Assistenza medica di viaggio premium con copertura fino a US$ 150.000 per un massimo di 5 passeggeri in caso di emergenza medica, escluse le condizioni preesistenti
- Garanzia No Extra Charges©: se al banco Le addebitano qualcosa che non è indicato nella sua conferma e non è un servizio opzionale che ha accettato, Hola Car Rentals si adopererà per rimuovere o rimborsare l'addebito dopo verifica
Tutto questo senza costi aggiuntivi, garantendoLe un'esperienza di noleggio completamente protetta e la tranquillità durante tutto il Suo viaggio a Florida.
Ci saranno addebiti imprevisti al banco quando noleggio un'auto a Florida tramite Hola Car Rentals?
No. Con Hola Car Rentals, tutti i costi e gli addebiti della Sua prenotazione a Florida sono indicati chiaramente al momento della prenotazione e nell'e-mail di conferma, in modo da sapere esattamente quanto paga prima di arrivare al banco.
Inoltre, ogni prenotazione Hola Car Rentals include la garanzia No Extra Charges©. Si tratta di una garanzia sul prezzo (non un'assicurazione) che La protegge nel caso in cui il banco a Florida Le addebiti qualcosa che non era indicato nella Sua conferma e che non era un optional che ha accettato. In tal caso, Hola Car Rentals lavorerà con il partner di noleggio per rimuovere o rimborsare l'addebito dopo verifica.
Gli unici costi al di fuori di questa garanzia sono:
- Optional scelti al banco (GPS, seggiolini per bambini, carburante prepagato)
- Addebiti basati sull'utilizzo (pedaggi, carburante mancante, multe stradali)
How do toll roads work when renting a car in Florida?
Almost all toll roads in Florida are cashless, meaning there are no cash booths on most expressways. Every rental vehicle comes equipped with an electronic toll device or a plate-based billing system that photographs your license plate at each gantry.
At the pickup counter in Florida you will typically have two options:
- Unlimited toll package: costs approximately US$11 to US$15 per rental day, depending on the rental company, and covers all tolls during your rental period
- Pay per use: the rental company charges you the actual toll amount plus daily or administrative processing fees billed to your credit card after the rental ends
If you opt out of the rental program, you may also purchase your own visitor toll pass, such as Florida's SunPass or E-PASS. If you do this, inform the counter agent so they can deactivate the vehicle's default device and prevent duplicate charges.
Common Florida toll roads include the Florida Turnpike, SR-528, SR-417, SR-408, and I-95 Express lanes. Estimated daily toll costs range from approximately US$3 to US$20 depending on your route and city. Toll charges may appear on your credit card days or even weeks after you return the vehicle, as toll agencies process invoices in batches.
How does car pickup work at Orlando International Airport (MCO) in Florida?
Pickup at Orlando International Airport (MCO) in Florida involves both on-airport counters and off-airport shuttle options depending on your rental brand.
On-airport counters are located inside the terminals:
- Terminal A: Level 1
- Terminal B: Level 1
- Terminal C: Parking C area
If your brand operates from the off-airport Rental Car Center (RCC), you will need to take a dedicated shuttle. Shuttle pickup zones are:
- Terminal A: zones A11 to A13
- Terminal B: zones B11 to B13
- Terminal C: zones C277 to C278
A dedicated shuttle connects all terminals to the centralized Rental Car Center, where customer service desks are located on the top floor. Allow 10 to 40 minutes after collecting your baggage before reaching the counter, depending on which provider you booked.
Check your booking confirmation before arriving at MCO in Florida to confirm whether your brand is on-airport or off-airport, as the airport mixes both models and going to the wrong area can cause delays.
How does car pickup work at Fort Lauderdale Airport (FLL) in Florida?
At Fort Lauderdale-Hollywood International Airport (FLL) in Florida, all rental car brands operate from a consolidated Rental Car Center (RCC) located off the main terminal.
To reach the RCC after landing:
- Exit to the lower level (arrivals) at any terminal after collecting your baggage
- Follow signs to the rental car shuttle pickup area outside baggage claim
- Board the shuttle to the Rental Car Center; shuttles run every 10 minutes, 24 hours a day, 7 days a week
For vehicle return at FLL in Florida, follow the signs to the RCC and use the Level 3 shuttle access to drop off your vehicle. Allow extra time before your flight, as the shuttle ride adds a few minutes to your journey back to the terminal.
Because FLL shuttles operate around the clock, late-night or early-morning arrivals are accommodated, though you should confirm counter operating hours for your specific brand on your booking confirmation.
Can I get a toll cashback refund on my Florida car rental?
Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Florida rental.
Florida has one of the most extensive toll road networks in the United States, with cashless gantries on major routes including the Florida Turnpike, SR-417, SR-528, and I-95 Express lanes. Depending on your route, daily toll costs in Florida can range from approximately US$3 in the Tampa area to US$20 or more in the Miami corridor, so this benefit can add up meaningfully.
To claim your Tolls Cashback after your Florida rental:
- Email [email protected] within 30 days of returning the vehicle
- Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
- Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll invoice or statement showing charges paid
The refund is processed to the same payment method used for your booking and typically arrives within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.
What documents do I need to pick up a rental car in Florida?
To pick up a rental car in Florida you must present the following physical documents at the counter:
- A valid, original driver's license (not a digital copy)
- A physical major credit card in the main driver's name, with the driver's name printed on the card, for the security deposit hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher if required by your brand
- Round-trip flight or cruise tickets if you are visiting Florida from abroad
If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.
All documents presented at a Florida rental counter must be physical originals. Digital versions shown on a phone or tablet are not accepted. Debit cards and prepaid cards are not accepted for the security deposit hold in Florida.
Are there extra fees and taxes when renting a car at a Florida airport?
Yes, renting a car at a Florida airport typically adds significant fees and taxes on top of the base rental rate. These charges are set by the airport authority, the state, and local governments, not by the rental company or the booking agency.
Common fees you may encounter at Florida airport rental counters include:
- Airport concession recovery fee: typically 8% to 12% of the rental cost, varying by airport
- Customer facility charge (CFC): approximately US$2 to US$5 per day
- Florida state rental car tax: 6% to 7%
- Local tourism or development surcharges: an additional 5% to 6% in areas such as Miami and Orlando
In total, airport fees and taxes in Florida can add 20% to 30% on top of your base rate. Off-airport locations in cities such as Miami, Orlando, and Tampa are often 20% to 40% cheaper because they avoid the airport concession and facility charges, though you may need a shuttle or rideshare to reach them.
Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the Florida counter at pickup.
Is there a young driver surcharge for renters under 25 in Florida?
Yes, drivers aged 21 to 24 renting a car in Florida are subject to a daily young-renter surcharge, also called an underage fee. The minimum age to rent without this surcharge is 25.
Typical daily underage fees charged at Florida counters vary by brand:
- Avis, Budget, and Payless: US$13 per rental day, capped at US$65 plus taxes
- Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189 plus taxes
- Alamo, National, and Enterprise: US$15 per day plus taxes
In addition to the surcharge, most vehicle classes in Florida are restricted to drivers aged 25 and over. Categories such as full-size SUVs, minivans, convertibles, luxury, and premium vehicles are generally unavailable to under-25 renters. Economy, compact, and intermediate sedans or SUVs are usually the eligible options.
One exception applies to drivers aged 21 to 24 from Latin America and the Caribbean renting through Avis or Budget in Florida: the underage fee may be waived on eligible rate plans when the waiver is explicitly shown on the booking confirmation. All other standard requirements still apply.
What are the driving rules in Florida that visitors should know before renting a car?
Florida has several driving rules that are important to understand before getting behind the wheel of a rental car.
Speed limits in Florida are strictly enforced:
- 70 mph on interstate highways
- 65 mph on four-lane divided highways outside urban areas
- 60 mph on other state highways
- 55 mph on two-lane rural roads
- 30 mph in residential areas, which surprises many visitors accustomed to higher suburban limits
- 20 mph in school zones
Florida introduced a new law in 2025 making driving 50 mph or more over the speed limit, or reaching 100 mph or more, a criminal offense with additional penalties beyond a standard ticket.
Regarding mobile phones, Florida bans texting while driving statewide as a primary offense. Handheld phone use is also prohibited in school zones and construction zones. However, Florida does not have a full hands-free law for all driving situations, unlike some neighboring states.
Right turns on red are permitted in Florida after a full stop, provided it is safe to proceed. Florida's toll road network is the most extensive in the United States, with 734 miles of toll roads, most of which are fully cashless. Visitors renting a car in Florida should plan for frequent toll gantries, particularly around Miami, Orlando, and Tampa.
What travel assistance is included with my Florida car rental booking?
Most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if an unexpected situation arises during your Florida rental, such as a medical emergency on a highway or an incident in a remote area of the state.
Core benefits typically included are:
- Travel and medical coverage for up to 5 passengers
- Legal assistance in the event of a road accident in Florida
- Compensation for baggage lost by the airline
- Flight cancellation insurance
This coverage applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit.
If you need assistance during your Florida rental, contact Terrawind 24 hours a day:
- Phone (toll-free or collect): +1 888 980 9992
- WhatsApp: +1 208 910 1001
- Email: [email protected]
When you call, have your full name and your Hola Car Rentals confirmation number ready. Travel assistance does not cover damage to the rental vehicle (that is CDW/LDW) or liability to third parties (that is LIS/SLI). Always check your booking confirmation for the exact terms and coverage limits that apply to your Florida rental.
How does the security deposit work when renting a car in Florida?
When you pick up your rental car in Florida, the rental company will place a temporary authorization hold on your credit card. This is not a charge; it reduces your available credit until the hold is released after you return the vehicle.
Typical security deposit holds in Florida for standard vehicles are approximately US$300 to US$400 on a major credit card. Premium or specialty vehicles may carry higher holds. The exact amount is set by the rental company at the Florida counter and may vary by brand, location, and season.
Important requirements for the deposit in Florida:
- The card must be a physical, major credit card (Visa, Mastercard, Amex, etc.) in the main driver's name, with the driver's name printed on the card
- Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
- The card must have sufficient available credit to cover the hold plus any expected charges
After you return the vehicle, the Florida rental company releases the hold. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 business days. Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel to Florida to prevent fraud blocks on the authorization.
What insurance coverage is included in a Florida car rental?
The insurance coverage included in your Florida rental depends on the rate plan you selected at booking. It is important to review your booking confirmation carefully before arriving at the Florida counter.
The two main protections to look for are:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the rental vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
- Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving in Florida. Some U.S. states require a minimum level of liability to be included, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary coverage of up to US$300,000 to your Florida rental.
CDW/LDW does not cover tires, the undercarriage, the roof, or personal belongings. Only drivers named on the rental agreement are covered by these protections in Florida.
If you are unsure what is included in your specific Florida booking, check the rate details on your confirmation or contact support before pickup.
Can I pick up my Florida rental car earlier than the scheduled time?
Yes, early pickup is often possible at Florida airports and city locations, but it depends on vehicle availability and how the rental company calculates billing periods.
At major Florida airports such as Fort Lauderdale (FLL), Orlando (MCO), and Miami (MIA), arriving up to one hour before your scheduled pickup time is commonly accommodated without extra charges if a vehicle is available. Arriving one to three hours early may trigger repricing of your rental, particularly if you booked a prepaid rate, because the rental period is recalculated from the new pickup time.
To avoid unexpected charges when picking up early in Florida:
- Contact the rental company or check your booking confirmation to understand whether billing is based on 24-hour blocks or calendar days
- If repricing applies, compare the new total against your original rate before agreeing to the early pickup
- If the vehicle is not yet available, the counter may ask you to wait until your scheduled time at no extra cost
Early pickup is never guaranteed and is subject to fleet availability at the specific Florida location on the day of your arrival.
Can I return my rental car to a different city in Florida?
Yes, one-way rentals within Florida are generally available, allowing you to pick up in one city and return in another, for example picking up in Miami and dropping off in Orlando. However, a drop-off fee may apply depending on the route, rental company, and vehicle class.
How the drop-off fee works for Florida one-way rentals:
- The fee is route-specific and varies by brand, distance, season, and vehicle category
- Some short Florida routes, such as Miami Airport (MIA) to Orlando Airport (MCO), may not incur a drop-off fee due to the relatively short distance
- Longer or less common routes within Florida are more likely to carry a fee
- Premium and large SUV categories typically have higher repositioning fees than economy or compact vehicles
The drop-off fee, if applicable to your Florida route, will be shown on the rate details page during booking under the section labeled as due at destination. It cannot be prepaid and is not covered by No Extra Charges© Coverage unless it was not disclosed during booking.
If you need to change your drop-off location after booking your Florida rental, contact support as soon as possible, as mid-rental route changes must be approved by the partner and may increase the fee or affect availability.
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