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Frequently Asked Questions

How do I get from the terminals at Kansas City International (MCI) to the Payless rental counter, and which signs should I follow after baggage claim?

After collecting your luggage at baggage claim, look for the prominent overhead signs directing you to "Rental Car Shuttles." These will lead you to the designated shuttle pick-up points just outside the terminal doors. The complimentary grey buses run frequently and will take you on a short ride to the consolidated Rental Car Centre. Once you arrive and enter the building, you will find clear directional signs pointing to the Payless service counter to complete your rental.

If my flight lands late at night at MCI, what’s the easiest way to pick up a Payless rental car without getting caught up in the terminal roads?

The rental car shuttles at MCI operate in coordination with flight arrivals, ensuring service is available even for late-night landings. The process is the same: simply follow the signs for "Rental Car Shuttles" from baggage claim to the pick-up curb. The system is designed to be straightforward, keeping you out of confusing airport road loops. The shuttle provides a direct, well-lit route to the rental facility, where you can collect your vehicle in a calm environment away from terminal traffic.

What’s a realistic door-to-drive timeline at MCI for Payless if I’m checking bags and travelling with children?

When travelling with checked bags and children, it's sensible to allow approximately 60 to 90 minutes from the time your plane lands to when you drive away. This estimate accounts for deplaning, walking to baggage claim, waiting for luggage, and taking the shuttle to the rental car facility. Building in this buffer allows a more relaxed pace, giving you time to manage the family’s needs and complete the rental paperwork without feeling rushed.

Where can I comfortably install a child car seat at MCI after collecting a Payless rental car?

The consolidated Rental Car Centre at MCI provides a convenient and safe environment for installing a child car seat. After you receive your keys from the Payless counter, you will proceed to a designated, well-lit parking level to locate your vehicle. You can take as much time as you need in this parking spot, away from active traffic, to ensure the car seat is installed securely and correctly before you set off.

What’s the least stressful route from MCI to downtown Kansas City during weekday rush hours?

The most direct route from the airport to downtown is typically I-29 South to US-169 South, which leads you straight into the city centre. During weekday rush hours, generally 07:00–09:00 and 16:00–18:00, this route will experience significant congestion. For a less stressful drive, consider using a real-time traffic app like Google Maps or Waze to check for alternative routes or delays. Allowing an extra 20–30 minutes for your journey during these peak times is a good approach.

If I’m staying in Overland Park, which highways make the easiest drive from MCI with minimal lane changes?

For a straightforward drive to Overland Park, the recommended route is I-29 South to I-635 South. You will then merge onto I-35 South, which takes you toward the appropriate exits for Overland Park. This path allows you to bypass the more complex downtown Kansas City freeway loop, resulting in fewer required lane changes and a more relaxed driving experience, especially for visitors unfamiliar with the area.

How tricky is the drive from MCI to the Country Club Plaza for first-time visitors, especially around one-way streets and turn restrictions?

The drive to the Country Club Plaza is generally manageable for first-time visitors, though it requires attention as you get closer. A common route involves taking I-29 South and US-169 South toward the city centre, then transitioning to major local roads like Broadway Boulevard. Once near the Plaza, your satnav will be essential for navigating the final few blocks, which include some one-way streets. The area is well signed, but relying on turn-by-turn navigation is the best way to avoid confusion.

What should I know about navigating I-35, I-70 and I-435 around Kansas City when I’m new to the area?

When driving in Kansas City, it's helpful to know that I-435 is the outer beltway that circles the whole metro area, useful for bypassing downtown traffic. The downtown loop, where I-35 and I-70 converge, can be challenging due to many exits in close proximity. The key to navigating this area successfully is to know your exit number well in advance and move into the correct lane at least a mile before your exit to avoid last-minute manoeuvres.

If I’m headed to Arrowhead Stadium from MCI, what arrival timing helps me avoid the worst event-day traffic backups?

To ensure a smooth trip to Arrowhead Stadium for a game or event, plan to arrive at the Truman Sports Complex at least three to four hours before the scheduled start time. The primary route from the airport, I-29 South to I-435 South, becomes heavily congested near the stadium exit as event time approaches. Arriving early helps you avoid the worst traffic and allows for a more relaxed parking and tailgating experience.

What’s the easiest way to drive from MCI to Kauffman Stadium, and where do drivers commonly miss the correct exit?

The most direct route to Kauffman Stadium is to take I-29 South from the airport to I-435 South. You will then take Exit 63, which is for the Truman Sports Complex where both stadiums are located. A common mistake is to miss this exit while focusing on the upcoming I-70 interchange. Be sure to watch for the large blue motorway signs that explicitly direct traffic to Kauffman and Arrowhead Stadiums.

How far in advance should I plan to leave for a Kansas City Chiefs game if I’m driving from downtown in a Payless rental?

If you are driving from downtown Kansas City to a Chiefs game, it is wise to leave at least 90 minutes before you intend to be parked. While the drive on I-70 East is only about 15–20 minutes in normal conditions, game-day traffic can easily add an hour or more to your travel time. This buffer accounts for slowdowns on the motorway, queues at the stadium entrance and time to find your parking spot.

What’s the simplest approach for driving to Union Station Kansas City, especially if I need a quick drop-off before parking?

Approaching Union Station via Main Street is typically the most straightforward method. For a quick passenger and luggage drop-off, you can use the designated circular drive directly in front of the station's grand main entrance. After dropping off, you can proceed to the large multi-level car park located on the west side of the building for convenient and secure parking.

If I want to visit the National WWI Museum and Memorial, what’s the easiest driving approach and parking plan for a rental car?

The National WWI Museum and Memorial is located just south of Union Station and is very easy to access by car. As you approach the area, follow the clear signage for the museum. The most convenient parking plan is to use the dedicated U-shaped surface lot situated directly in front of the main entrance. This lot provides ample space and minimises the walking distance to the museum and the Liberty Memorial tower.

What should I expect when driving and parking around Power & Light District on a Friday or Saturday night?

On a weekend evening, the Power & Light District is a vibrant and busy area with significant pedestrian traffic and slow-moving vehicles. Driving directly through the district can be challenging. The most practical approach is to park in one of the nearby garages, with the KC Live! garage being the largest and most central option. Arriving earlier in the evening will make it much easier to find a parking space and avoid peak congestion.

How difficult is it to find parking near the Country Club Plaza during the holiday lights season, and what’s the easiest way to arrive by car?

During the holiday lights season, finding on-street parking at the Plaza is very difficult, especially at weekends. The easiest strategy is to head straight for one of the many free multi-level car parks scattered throughout the district. Arriving in the late afternoon, before the evening crowds gather, gives you the best chance of securing a convenient spot. From there you can enjoy the festive atmosphere on foot.

If I’m planning a BBQ crawl, which Kansas City neighbourhoods are easiest to move between by car without constant parking hassles?

For a multi-stop BBQ tour, focusing on clusters of restaurants can minimise driving and parking stress. For example, you can easily drive between the Crossroads Arts District, the Westside and the 39th Street area, as they are geographically close. These neighbourhoods offer a mix of on-street parking and smaller lots, making it feasible to park once and walk to a couple of nearby spots before driving to the next cluster.

What’s the best way to handle a rental car when visiting the Crossroads Arts District during First Fridays?

During the popular First Fridays event, many streets in the Crossroads Arts District are closed to traffic and the area becomes extremely crowded with pedestrians. The best strategy is to avoid driving into the heart of the event. Instead, park your rental car on the periphery of the district, such as in a paid lot near the T-Mobile Center or south of Pershing Road, and then walk into the gallery area to explore on foot.

What’s it like driving through Westport on weekend evenings, and where do visitors usually get stuck in slow traffic?

Driving through the core of Westport on a weekend evening can be very slow and congested, particularly along Westport Road between Broadway Boulevard and Main Street. This area becomes a bottleneck due to heavy foot traffic, ride-share vehicles and limited on-street parking. Visitors often get stuck in this slow-moving loop. A better approach is to park in a public lot on the edge of the district and walk to your destination.

If my hotel is in North Kansas City, what’s the most straightforward drive from MCI, and what bridges or interchanges should I watch for?

The drive from MCI to North Kansas City is one of the simplest in the metro area. Take I-29 South for a short distance and then exit onto US-169 South, also known as Arrowhead Trafficway. This route takes you directly across the Missouri River via the Heart of America Bridge and into North Kansas City. The path has minimal complex interchanges, making for a very direct and easy trip.

What’s the easiest route from MCI to Lawrence, Kansas for a KU visit, and when does traffic get congested?

The most straightforward route to Lawrence from the airport is to take I-435 South to connect with I-70 West. The drive typically takes about one hour in normal conditions. Traffic on I-70 West can become particularly congested on Friday afternoons as people leave the city for the weekend, so it's wise to plan for extra travel time during that period.

How should I plan a day trip from Kansas City to Topeka with a rental car, including good break points along the way?

A day trip to Topeka is a simple one-hour drive west on I-70. For a pleasant break point, consider stopping in Lawrence, which is located about halfway through the journey. The historic downtown area of Lawrence offers numerous cafés, boutiques and restaurants, making it an ideal place to stretch your legs and grab a bite before continuing on to the state capital.

What should I know about driving from Kansas City to St. Joseph for a half-day trip, especially with highway speeds and enforcement?

The drive to St. Joseph is a direct, one-hour trip north from Kansas City on Interstate 29. This is a major commercial route, so you can expect traffic to move at a steady, fast pace alongside many HGVs. It is a well-travelled highway, and state patrol presence is common, so it is advisable to adhere to posted speed limits for a safe and uneventful journey.

If I’m doing a day trip to Weston Bend State Park, what roads are easiest for a relaxed drive and where does mobile coverage get spotty?

For a scenic and relaxed drive to Weston Bend State Park, take I-29 North to MO-273 North and then follow signs to the park entrance. While most of the drive is on the interstate, the last several miles are on rural roads. It's wise to download your map for offline use, as mobile coverage can become unreliable once you leave the main highway and get closer to the park.

How do I plan a smooth drive from Kansas City to the Lake of the Ozarks for a weekend, including the easiest time to depart?

To ensure a smooth drive to the Lake of the Ozarks for a weekend getaway, the best time to depart from Kansas City is on Friday morning or very early afternoon. This allows you to get ahead of the heavy weekend traffic that typically builds by late afternoon. A common and efficient route is taking US-71 South to MO-7 South, which helps avoid some congestion on other major highways.

If I’m visiting wineries near Excelsior Springs, what should I know about rural roads, night driving and wildlife after sunset?

When exploring the wineries around Excelsior Springs, you'll be driving on two-lane rural roads that may have hills and curves. These roads are often poorly lit, so driving after dark requires extra caution. It is also important to be vigilant for wildlife, especially deer, which are frequently seen near the roadsides after sunset. Planning your return trip before dusk contributes to a safer and more comfortable drive.

What are the most common driving mistakes visitors make around downtown Kansas City interchanges, and how can I avoid last-second lane changes?

A frequent mistake visitors make in the downtown Kansas City loop is underestimating how quickly exits appear. The interchanges for I-35, I-70 and US-71 have exits very close together. To avoid stressful last-second lane changes, use your satnav to identify your exit number well in advance and move into the correct lane one to two miles before you need to exit.

How confusing are the Kansas City downtown freeway splits for first-time drivers, and what landmarks help confirm I’m going the right direction?

The downtown freeway splits can be intimidating for first-time drivers due to the convergence of multiple interstates. A helpful tip is to use the downtown skyline as a landmark; if you are heading towards the tallest buildings, you are generally moving toward the city centre. Additionally, watching for signs for major cross-streets like Broadway or Grand Avenue can help confirm you are on the correct path for your destination.

Are there areas in Kansas City where GPS instructions commonly lag or reroute, especially near tall buildings or layered motorways?

Yes, GPS signals can sometimes be unreliable in the heart of downtown Kansas City. The dense cluster of tall buildings can create an 'urban canyon' effect, and the multi-layered motorways of the downtown loop can also confuse GPS systems, leading to delayed or inaccurate instructions. In these areas it's beneficial to review your route beforehand and pay close attention to road signs as your primary guide.

What’s the easiest way to handle parking if my itinerary includes both the Plaza and downtown in the same day?

If you plan to visit both the Country Club Plaza and downtown Kansas City in one day, the most efficient strategy is to drive between the two locations and park separately. The drive is relatively short, usually about 10–15 minutes. Both areas offer abundant car park options, and relocating your car is often more time-effective than trying to find one central spot and relying on other transport to travel between them.

If I’m staying in a hotel with valet downtown, where can I do a quick luggage re-pack or cooler setup without blocking traffic?

To avoid blocking traffic at your hotel's valet bay, a good option is to pull into a nearby public car park. You can use a vacant space for a few minutes to organise your luggage or prepare a cooler. Alternatively, you can often find a less-trafficked side street a block or two away from your hotel's main entrance, providing a discreet space to get your things in order before you arrive.

What should I know about streetcar tracks, road markings and right turns downtown when driving a rental car in Kansas City?

When driving downtown, be aware of the KC Streetcar tracks embedded in the roadway. It's important to cross them carefully, especially in wet weather, to maintain good traction. Pay close attention to lane markings and traffic signals that relate to the streetcar's right-of-way. When making a right turn across the tracks, be sure to check for the streetcar, which always has priority.

How do Kansas City rush hours compare on weekdays versus weekends, and when is the best window for airport runs?

Kansas City's weekday rush hours are typically 07:00–09:00 and 16:00–18:00, when major motorways are most congested. Weekend traffic is generally much lighter, though it can be heavy around specific event venues or shopping districts. For trips to or from the airport, the best travel windows are usually mid-day on weekdays (between 10:00 and 14:00) or virtually any time at the weekend.

What’s the least hectic way to return to MCI from downtown Kansas City during morning flight hours?

To avoid the heaviest morning rush when returning to MCI from downtown, consider taking US-169 North across the Broadway Bridge to connect with I-29 North. This route often has less congestion compared to the main I-35 North to I-29 North interchange. It's always a good idea to check a real-time traffic app just before you leave to confirm the fastest path.

If I’m driving to MCI for an early flight, which approach roads are simplest to avoid construction surprises?

For an early morning flight, the most reliable and straightforward route to MCI is I-29 North. This is the main motorway leading directly to the airport and is typically free of significant traffic before 06:00. As a major interstate, it is well maintained and less likely to have unexpected closures compared with smaller surface streets, making it your simplest and safest bet for an on-time arrival.

What’s the best strategy for refuelling near MCI without detouring far off the airport route?

The most convenient way to refuel before returning your rental car is to use one of the petrol stations at the Tiffany Springs Parkway or Cookingham Drive exits. These are the last two major exits on I-29 North before you reach the airport entrance. Using a station at either of these locations requires minimal deviation from your route and ensures you can top up the tank just minutes before arriving at the rental car facility.

If I have a tight turnaround, how do I navigate the MCI rental car return area efficiently without missing the correct entrance?

As you approach the airport on the main access roads, begin looking for the large overhead signs for "Rental Car Return." These signs will direct you into a dedicated lane that separates you from terminal drop-off traffic. Follow this lane and it will lead you directly to the entrance of the consolidated rental car facility. The path is clearly marked to guide you straight to the Payless return area.

What should I plan for if Kansas City gets severe thunderstorms—how do roads around MCI and the motorways typically behave during heavy rain?

During a severe thunderstorm in Kansas City, you should plan for reduced visibility and potentially slick road conditions. While major motorways and the roads around MCI are designed to handle heavy rain, some low-lying areas can experience temporary water pooling. It is crucial to reduce your speed, increase your following distance and allow extra travel time to ensure you reach your destination safely.

If I’m visiting in winter, what Kansas City driving conditions should I prepare for on bridges, ramps and shaded roads?

When driving in Kansas City during the winter, be particularly cautious on elevated surfaces like bridges, overpasses and exit ramps, as they can freeze over before the main roadways. Shaded areas can also remain icy long after the sun has melted snow elsewhere. Always reduce your speed in these conditions, avoid sudden braking or acceleration and allow significantly more stopping distance between you and the vehicle ahead.

For a weekend trip with friends, what’s a practical meetup spot near MCI to consolidate luggage and switch drivers before heading into the city?

A practical meetup spot near MCI is one of the large shopping centres located at the Tiffany Springs Parkway exit, just south of the airport. These centres have expansive car parks where you can easily find space to consolidate luggage and organise your group. They also offer cafés and restaurants, providing a comfortable place to wait for everyone to arrive before starting your trip into Kansas City.

If my trip includes both Kansas City, Missouri and Kansas City, Kansas, what navigation tips help avoid ending up on the wrong side of the metro at the wrong time?

The most critical navigation tip is to always include the state abbreviation (MO or KS) when entering an address into your satnav. Many street names are duplicated on both sides of the state line, which runs along State Line Road. Double-checking that your destination includes the correct city and state will prevent you being routed to the wrong location, saving significant time and frustration.

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