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About renting a car with National in Savannah
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Frequently Asked Questions
What does my Hola Car Rentals booking with National in Savannah include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car rental brands operating in Savannah, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in Savannah.
Will I face unexpected charges at the National counter in Savannah when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your National booking in Savannah are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Savannah charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the National Car Rental counter at Savannah airport?
The National Car Rental counter in Savannah is located at Savannah/Hilton Head International Airport (SAV), at 436 Airways Ave, Savannah, GA 31408. This is the primary and confirmed National location serving the Savannah area.
After collecting your baggage, follow the car rental signs toward the rental area. The National counter operates on-site at the airport, so no off-site shuttle is required to reach the vehicles. Counter hours run from 08:00 to 23:59 daily, so plan your arrival accordingly if your flight lands late.
If you are arriving after counter hours, check your booking confirmation for after-hours key drop or return instructions. For any questions about your specific reservation at the Savannah National location, refer to the contact details on your confirmation.
What documents do I need to pick up my National Car Rental in Savannah?
To pick up your National Car Rental in Savannah, you must bring the following physical documents:
- A valid, unexpired driver's license (original, not digital) in the main driver's name
- A major credit card with the driver's name printed on the card, for the security deposit hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting from abroad
If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory at the Savannah National counter. For licenses in English or using Latin characters, an IDP is recommended but not strictly required.
All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the National counter in Savannah. Debit and prepaid cards are not accepted for the security deposit hold.
What are the airport fees and taxes added to a National Car Rental in Savannah?
When you pick up a National Car Rental at Savannah/Hilton Head International Airport (SAV), several airport-specific fees and taxes are added on top of your base rate. These are standard charges at the SAV airport location and are not unique to National.
- Customer Facility Charge (CFC): US$5.00 per rental
- Airport Concession Recovery Fee (ACRF): approximately 8.1% of the base rate
- Georgia state rental tax: 7%
- Vehicle License Recovery Fee: US$2.00
- Chatham County user fee: amount varies by provider
Combined, these surcharges can add 20% to 30% on top of your prepaid rate. If your Hola Car Rentals confirmation shows taxes and fees as included, you should not be billed separately for those items at the Savannah National counter. If you are charged for something not listed on your confirmation, the No Extra Charges© guarantee may apply.
Renting at an off-airport National location in the Savannah area typically avoids the airport-specific fees, which can result in meaningfully lower daily rates.
Does Hola Car Rentals offer toll cashback for National Car Rental trips from Savannah?
Yes, all Hola Car Rentals bookings, including National Car Rental reservations starting in Savannah, include Tolls Cashback of up to 5% of your total booking value.
Georgia does not have traditional toll roads in or around Savannah itself. However, if your trip takes you toward Atlanta or other parts of Georgia, you may encounter the Georgia Express Lanes network, which uses the Peach Pass transponder system and charges dynamic rates ranging from US$0.10 to US$0.90 per mile depending on traffic. These lanes are entirely cashless, so all tolls are billed electronically through the rental vehicle.
To claim your Tolls Cashback after returning your National rental in Savannah or elsewhere:
- Email [email protected] within 30 days of returning the vehicle
- Include your Hola Car Rentals confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid
Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval. Late submissions are not accepted.
How do tolls work in Georgia when driving a National Car Rental from Savannah?
Savannah itself has no toll roads, but if you drive your National Car Rental toward Atlanta or other parts of Georgia, you will encounter the Georgia Express Lanes network, which is entirely cashless.
The primary transponder system in Georgia is the Peach Pass. Compatible alternatives include SunPass and Quick Pass. Typical toll costs on Georgia Express Lanes range from US$0.10 to US$0.90 per mile, with dynamic pricing that rises during peak traffic periods. Vehicles with three or more occupants can use Peach Pass express lanes toll-free.
For your National rental, you have two main options at the Savannah counter:
- Purchase the rental company's unlimited toll package, which typically costs between US$11 and US$25 per day, covering all tolls incurred during the rental period
- Opt out and pay tolls per use, in which case the rental company will charge the actual toll amount plus an administrative processing fee to your credit card, sometimes weeks after the rental ends
If you plan to use your own transponder, inform the National counter agent in Savannah at pickup and ask them to deactivate the vehicle's default toll device to avoid duplicate charges. Driving Georgia Express Lanes without a valid pass or transponder is illegal and results in toll violations billed back to you with additional fees.
Is a credit card required to pick up a National Car Rental in Savannah?
Yes, a major credit card in the main driver's name with the driver's name physically printed on the card is required to pick up your National Car Rental in Savannah.
At the Savannah National counter, the agent will place a temporary authorization hold on your card, typically around US$300 to US$400 for standard vehicles, though the exact amount varies by vehicle class and location policy. This hold reduces your available credit until it is released after you return the car.
- Debit cards are not accepted for the security deposit hold
- Prepaid or virtual cards are not accepted
- Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit
- The card must be physically present and in the main driver's name
Even if you prepaid your booking in full, you must still present a physical credit card at the Savannah National counter for the hold. It is a good idea to bring a backup credit card in case your primary card is declined. Notify your bank of your travel dates to prevent fraud blocks on in-person authorizations.
What is the minimum age to rent a car with National in Savannah?
The minimum age to rent a National Car Rental in Savannah without additional surcharges is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter surcharge at the Savannah National counter.
Georgia is not one of the states, such as New York or Michigan, that require rental companies to accept drivers as young as 18. In Savannah, the standard National policy applies:
- 25 and older: no age surcharge
- 21 to 24: young-renter surcharge applies daily, and most vehicle classes are restricted
- Under 21: not eligible to rent at the Savannah National location
Drivers under 25 are generally limited to smaller vehicle categories such as economy, compact, and intermediate. Premium, luxury, full-size SUV, minivan, and convertible classes typically require the driver to be at least 25.
The young-renter surcharge is paid at the counter and is not included in your prepaid rate. Budget for this additional daily fee when planning your Savannah trip. If you are between 21 and 24 and from Latin America or the Caribbean, check whether your Hola Car Rentals confirmation shows an underage fee waiver, which applies to select Avis and Budget rates but not to National.
How does Travel Assistance work if something goes wrong during a National Car Rental trip in Savannah?
Most Hola Car Rentals bookings, including National Car Rental reservations in Savannah, include Travel Assistance provided by Terrawind Global Protection. This benefit is available to non-North American customers. Residents of the United States and Canada do not qualify for this benefit.
If you experience a medical emergency, a road accident, or another covered event during your Savannah rental, Travel Assistance can help with:
- Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses
- Legal assistance in the event of a road accident
- Compensation for baggage lost by the airline
- Flight cancellation insurance
To activate assistance, contact Terrawind 24 hours a day, 7 days a week:
- Phone: +1 888 980 9992 (toll-free or collect)
- WhatsApp: +1 208 910 1001
- Email: [email protected]
When you call, provide your full name, your Hola Car Rentals confirmation number, your location in or around Savannah, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports. This coverage does not replace CDW or liability insurance for the National rental vehicle itself.
Can I add an additional driver to my National Car Rental in Savannah?
Yes, you can add an additional driver to your National Car Rental in Savannah, either as an included benefit or for a fee paid at the counter.
Check your Hola Car Rentals confirmation first. If it states additional driver free of charge, the first extra driver is covered at no cost. If it is not included, National charges US$15 per day for additional drivers at the Savannah location.
Requirements for adding a driver at the Savannah National counter:
- The additional driver must be physically present at pickup
- They must present a valid, unexpired driver's license
- They must meet the minimum age requirement (25, or 21 to 24 with a young-renter surcharge)
- If their license is not in English or uses a non-Latin alphabet, an IDP is required
- Both the main driver and the additional driver must sign the rental agreement
Only drivers listed on the National rental agreement in Savannah are covered by the vehicle's protections such as CDW and liability coverage. Anyone who drives the car without being named on the contract may void those protections and expose you to full liability for any damage or incident.
What is the fuel policy for National Car Rental in Savannah?
National Car Rental in Savannah follows a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
At pickup at the Savannah National counter, verify the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.
When returning your National rental in Savannah:
- Refuel within approximately 10 miles of the return location at 436 Airways Ave to ensure the gauge does not drop before you arrive
- Keep your final fuel receipt showing the date, time, and station address
- Show the full gauge to the agent or, for after-hours returns, leave the receipt in the key drop envelope and keep a photo of the full gauge
If you return the vehicle below the recorded starting level, National will charge you for the fuel shortfall at their refueling rate, which is typically higher than retail pump prices, plus a service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.
Does National Car Rental in Savannah offer one-way rentals to other cities?
Yes, one-way rentals are possible with National Car Rental in Savannah, but a drop-off fee may apply depending on your return location, vehicle class, and travel dates.
When booking a one-way rental from the Savannah National location, the drop-off fee will be displayed on the rate details page under the section labeled to pay at destination. This fee is set by National and cannot be prepaid. Common patterns to expect:
- Returning to a different city or state from Savannah: a drop-off fee typically applies and varies by distance and vehicle class
- Returning to another location within the same Savannah area: a fee may or may not apply depending on the specific route
- Cross-border one-ways, such as driving into Canada or Mexico: generally restricted or subject to higher fees and must be authorized in advance
If you need to change your return location after booking your National rental in Savannah, be aware that the drop-off fee may be recalculated and the rate may reprice. Always review your confirmation to confirm the exact fee shown before pickup. If the Savannah National counter charges a drop-off fee that was not disclosed on your confirmation, keep all paperwork and contact support.
What insurance coverage is included with a National Car Rental booking in Savannah?
The insurance and protection options included with your National Car Rental in Savannah depend on the rate plan selected when booking through Hola Car Rentals. Check your confirmation for the specific coverages listed.
Common coverages available for Savannah National rentals include:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible
- Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people while driving the National rental. In Georgia, not all rental rates automatically include state-minimum liability, so verify your confirmation
CDW and LDW do not cover third parties. LIS does not cover damage to the National vehicle itself. They are separate protections and ideally used together.
Common exclusions regardless of coverage level include prohibited use such as driving under the influence, off-road use, unauthorized drivers, and late incident reporting. Only drivers named on the National rental agreement in Savannah are covered. Always review the full terms in your rental agreement at the Savannah counter before signing.
Are there any unique driving rules in Savannah I should know before picking up my National rental?
Yes, Savannah has a distinctive road layout that surprises many first-time visitors picking up a National Car Rental and driving into the city for the first time.
The Historic District follows the Oglethorpe Plan, a grid of 22 repeating wards, each centered on a public square. These squares interrupt internal streets, meaning you cannot drive straight through them. Traffic must detour around each square, which naturally caps speeds at around 20 mph in the historic core. This is very different from the standard rectangular grids found in most US cities.
Key things to keep in mind when driving your National rental in Savannah:
- Main bounding streets allow uninterrupted flow, but internal streets are broken by the squares, so navigation apps may route you in ways that feel indirect
- Some historic streets use original red brick paving, which can be uneven and requires slower, more cautious driving
- River Street features multi-level bluff structures with ramp access that can be disorienting if you are unfamiliar with the area
Georgia has no congestion charges, emissions zones, or city-center driving fees, so there are no special permits required to drive your National rental anywhere in Savannah. Standard Georgia traffic laws apply throughout.
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