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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 4 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 4 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 4 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 3 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 4 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 3 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 3 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 3 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 3 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 3 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 2 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 2 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 2 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 2 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 week ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 week ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 1 week ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 6 days ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 11 hours ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 6 hours ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."

Frequently Asked Questions

What does my Hola Car Rentals booking with National in Denver include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Denver, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in Denver.

Will I face unexpected charges at the National counter in Denver when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your National booking in Denver are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Denver charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How does the National shuttle pickup work at Denver International Airport?

At Denver International Airport, National Car Rental operates from an off-terminal facility at 24530 E 78th Ave, Denver, CO 80249. The rental counter is not inside the main Jeppesen Terminal.

After collecting your baggage, take the airport train to Level 5 (baggage claim level) and exit to Island 4, Curb 4, on the east or west side of the terminal (doors 505-513 east, 504-512 west). The National shuttle departs from that curbside stop and runs approximately every 10 minutes. The ride to the National facility takes roughly 5 to 7 minutes.

Once at the facility, proceed to the National counter to complete your rental agreement. Kiosks are also available to help skip lines. Plan for a total time of 45 to 90 minutes from landing to driving away, depending on baggage claim wait times and shuttle frequency. The National counter at Denver operates 24 hours, and after-hours returns are accepted at the facility.

What documents do I need to pick up a National rental car in Denver?

To pick up your National rental car in Denver, you must bring the following physical documents to the counter:

  • A valid, original driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation
  • Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the National counter in Denver. For licenses in English or Latin script, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone are not accepted. Debit and prepaid cards are not accepted for the security deposit hold.

Are there toll roads near Denver that affect my National rental car?

Yes, there are several cashless toll roads in the Denver area that will affect your National rental car. Colorado's toll network is entirely electronic, with no cash booths anywhere on the system.

Key toll roads around Denver include:

  • E-470: a 47-mile loop around the Denver metro area, including the route to Denver International Airport. Tolls vary by time of day and distance traveled.
  • I-25 Express Lanes: approximately 7 miles between US-36 and downtown Denver, with tolls ranging from roughly US$0.50 to US$5.00 per trip depending on time of day.
  • US-36 Express Lanes and the Northwest Parkway, both fully cashless.

All roads use overhead cameras that photograph license plates. If you do not enroll in a toll program, the National rental company will receive the invoice and bill you the undiscounted License Plate Toll rate plus administrative fees, which can reach US$9.99 per day or US$15 per toll event.

At the National counter in Denver, you can opt into an unlimited toll package (typically US$11 to US$25 per day) to simplify billing. Review the rental agreement carefully before signing.

Can I get cashback on tolls paid during my National rental in Denver?

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your National rental in Denver.

Given that the Denver area has several cashless toll roads, including E-470, the I-25 Express Lanes, and US-36 Express Lanes, toll costs can add up quickly. This benefit helps offset those expenses.

To claim your cashback after returning the vehicle:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the signed rental agreement from the National counter in Denver, and a toll receipt or itemized invoice showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your rate; you still pay them normally and claim reimbursement afterward.

How much is the security deposit for a National rental car in Denver?

When you pick up your National rental car in Denver, the counter will place a temporary authorization hold on your credit card. For standard vehicle classes in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, rental duration, and the specific National location in Denver.

This hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle. Your bank controls how quickly the release appears on your statement, which can take up to 15 business days.

Important requirements for the deposit at the National counter in Denver:

  • A physical, major credit card with the driver's name printed on the card is required
  • The card must be in the main driver's name
  • Debit cards and prepaid cards are not accepted for the deposit hold
  • Sufficient available credit must be on the card to cover the hold plus any expected charges

Bring a backup credit card in case your primary card is declined. If you prepaid your booking online, a deposit hold is still required at pickup.

Can I add an additional driver to my National rental in Denver?

Yes, you can add an additional driver to your National rental in Denver, either at no cost if your rate includes it or for a fee paid at the counter.

For National in Denver, the additional driver fee when not included in your rate is US$15 per day plus applicable taxes. Check your booking confirmation to see whether your rate already includes one additional driver at no charge.

Requirements for adding an additional driver at the National counter in Denver:

  • The additional driver must be physically present at the counter at pickup
  • They must present a valid driver's license and any required ID
  • If their license uses a non-Latin alphabet, an International Driving Permit is also required
  • They must meet the minimum age requirements for Denver
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the rental agreement are covered by protections such as CDW and liability coverage. Anyone who drives the National vehicle in Denver without being named on the contract may void those protections entirely.

What is the minimum age to rent a National car in Denver?

The minimum age to rent a National car in Denver without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged an additional daily underage fee at the National counter in Denver.

For National in Denver, the young-renter surcharge is US$15 per day plus taxes, the same rate as the additional driver fee for this brand family. This fee is paid at the counter and is not included in your prepaid rate.

Additional restrictions for under-25 renters at National in Denver:

  • Many vehicle classes are restricted to drivers 25 and older, including full-size, SUV, minivan, luxury, and premium categories
  • Economy, compact, and intermediate classes are typically available to younger renters
  • The young-renter surcharge applies to the main driver only; additional drivers under 25 may face separate fees or restrictions

Colorado does not have a state law requiring rentals to drivers under 21, so the minimum age at the National counter in Denver is 21 for most vehicle classes. Drivers under 21 are generally not eligible to rent.

What travel assistance is included with my National rental booking in Denver?

Most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if something goes wrong during your National rental in Denver, whether on the highway, in a remote mountain area, or at the airport.

Coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in case of a road accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

This coverage does not apply to residents of the United States or Canada. If you are visiting Denver from outside North America, this benefit is active for your trip.

To reach assistance 24 hours a day, 7 days a week:

  • Call: +1 888 980 9992 (toll-free or collect)
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW or liability insurance for the National vehicle itself. Check your booking confirmation for the exact terms and limits that apply to your reservation.

What fuel policy applies to National car rentals in Denver?

National car rentals in Denver follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges at the counter.

Steps to follow for the fuel policy at your National rental in Denver:

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the National return facility at 24530 E 78th Ave, Denver, before dropping off
  • Keep your final fuel receipt showing the date, time, and station address
  • For after-hours returns, leave the receipt in the drop envelope and keep a photo of the full gauge

If you return the National vehicle in Denver with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

Does my National rental in Denver include collision damage coverage?

Whether your National rental in Denver includes Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) depends on the rate plan you selected when booking. Check your Hola Car Rentals confirmation for a line showing car rental insurance or CDW/LDW to confirm.

CDW and LDW reduce your financial liability for damage to the National vehicle in Denver caused by a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible.

What CDW and LDW do not cover at the National counter in Denver:

  • Damage or injury caused to third parties, which requires separate liability coverage (LIS/ALI/SLI)
  • Damage from prohibited use such as off-road driving, DUI, or unauthorized drivers
  • Tires, wheels, undercarriage, and roof damage, which are often excluded
  • Incidents not reported promptly to National

If an incident occurs during your Denver rental, prioritize safety, contact local authorities if needed, and notify National immediately using the number on your rental agreement. Collect photos, the time and location, and any police report number. Delayed reporting can invalidate your coverage.

How does the vehicle return process work at National in Denver?

Returning your National rental car in Denver follows a straightforward process, but plan ahead since the return facility is off-airport.

Steps for returning your National vehicle in Denver:

  • Follow signs for Car Rental Return from Pena Boulevard or E 78th Ave to the National facility at 24530 E 78th Ave, Denver, CO 80249
  • Park in the designated National return lanes at the facility
  • Refuel before arriving, as the Full-to-Full policy requires a full tank at return
  • A National agent will inspect the vehicle and close your contract
  • For after-hours returns, park in the return area, leave keys on the dashboard or in the designated drop box, and place a copy of your agreement in the envelope provided

After returning the vehicle, take the National shuttle back to the Jeppesen Terminal at Denver International Airport. The shuttle ride is approximately 5 to 7 minutes. The National facility operates 24 hours, so after-hours returns are accepted. Allow at least 30 minutes of extra buffer time when returning, especially during busy travel periods at Denver International Airport.

Can I pick up a National car in Denver and return it in a different city?

Yes, one-way rentals are possible with National in Denver, but a drop-off fee may apply depending on your return location, and not all routes are available.

How one-way fees work for National rentals starting in Denver:

  • Same-city returns, such as picking up at Denver International Airport and dropping off at a Denver city location, often have no drop-off fee
  • Returns to a different city or state typically carry a one-way fee that varies by distance, vehicle class, and season
  • Cross-border returns, such as from Denver to Canada or Mexico, are generally restricted or require special authorization

During the booking process on the Hola Car Rentals website, select your different return location and the system will display any applicable drop-off fee under the "To pay at destination" section before you confirm. Review your booking confirmation to verify the fee shown matches what you agreed to.

If the National counter in Denver charges a different one-way fee than what appears on your confirmation, complete the pickup, keep all paperwork, and contact support. The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed on your confirmation.

Is third-party liability insurance included in my National rental in Denver?

Third-party liability coverage for your National rental in Denver depends on the rate plan you selected and Colorado state requirements. Unlike some other states, Colorado does not universally mandate that rental companies include state-minimum liability coverage in every rental, so the level of protection included in your booking may vary.

Key points about liability coverage for National rentals in Denver:

  • Check your Hola Car Rentals confirmation for a line referencing LIS, ALI, or SLI to confirm whether supplemental liability is included in your rate
  • CDW or LDW, which covers damage to the National vehicle itself, is separate from third-party liability and does not protect others injured or whose property is damaged
  • You can add Liability Insurance Supplementary (up to US$300,000) to your booking for additional protection
  • Your personal auto insurance policy may extend to rental cars in Denver, but terms vary widely; confirm with your insurer before declining coverage

Hola Car Rentals strongly recommends adding liability coverage to your National rental in Denver if it is not already included in your rate. At the counter, verify on the rental agreement that the coverage is active and note any territory restrictions before driving away.

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