National Car Rental
in Baltimore

Hola Car Rentals is the only premium partner of the top car rental brands operating in Baltimore, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in Baltimore.

No. With Hola Car Rentals, all costs and charges for your National booking in Baltimore are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Baltimore charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

National Car Rental at Baltimore BWI Airport is located at the Consolidated Rental Car Facility at 7432 New Ridge Road, Hanover, MD 21076, at the intersection of Stoney Run Road and New Ridge Road. This off-terminal building houses multiple rental brands, including National.

After collecting your luggage, go to the lower level of the terminal and board the complimentary Rental Car Shuttle. Shuttle stops are at the Inner Curb of Arrivals/Lower Level at Doors 1, 11, and 16. The shuttle runs continuously, approximately every 5 to 10 minutes, 24 hours a day, 7 days a week.

Once at the facility, proceed to the National counter to complete your paperwork and receive your keys, then go to curbside pickup to collect your vehicle. If you are a National Emerald Club member, you may be eligible for the Emerald Aisle, which allows you to bypass the counter and go directly to your vehicle.

Baltimore and the surrounding Maryland area have several toll roads that National car rental drivers should be aware of. Maryland operates a primarily cashless toll system, meaning most plazas no longer accept cash.

Key tolled routes near Baltimore include:

• Fort McHenry Tunnel (I-95): US$3 to US$6
• Baltimore Harbor Thruway Tunnel (I-895): US$3 to US$6
• John F. Kennedy Memorial Highway (I-95 north): US$6 to US$12
• William Preston Lane Jr. Memorial Bay Bridge: US$2.50 with E-ZPass
• Governor Harry W. Nice Memorial Bridge (US-301): US$4.50 to US$9

National Car Rental offers a TollPass program at Baltimore BWI for US$4.95 per day, plus actual toll charges, with a maximum of US$34.65 for the rental period. If you decline the program and drive through a cashless toll, the plate-based billing system will capture your license plate and the charges, plus administrative fees, will be billed to your credit card after the rental ends.

You may also opt to use a third-party service such as NextPass by adding your National rental vehicle's plate number to their app and paying tolls directly through that service.

When picking up your National car rental in Baltimore, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license is not issued in English or by an EU/EEA country, an International Driving Permit (IDP) is strongly recommended. If your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is mandatory. The IDP is a translation only and must be carried alongside your original license.

At the Baltimore BWI National counter specifically, if your license is not U.S.-issued, you must also present your passport. Digital documents are not accepted at any National rental counter. All documents must be physical originals.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your National rental in Baltimore.

Baltimore and Maryland have several cashless toll roads, including the Fort McHenry Tunnel on I-95, the Baltimore Harbor Thruway Tunnel on I-895, and the Kennedy Memorial Highway, so toll costs can add up quickly during your rental.

To claim your cashback after returning your National vehicle:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement from National, and a toll receipt or statement showing charges paid

Example: if your booking total is US$500, the 5% cap is US$25. If you paid US$18 in tolls, you receive US$18 back. If you paid US$40, you receive US$25. Refunds are issued to your original payment method within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

Yes, a physical major credit card in the main driver's name is required to pick up your National car rental in Baltimore. The card must have the driver's name printed on it and must have sufficient available credit to cover the security deposit hold.

At Baltimore BWI, National will place a temporary authorization hold on your card at pickup. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class and location. The hold is not a charge; it reduces your available credit until released after you return the vehicle, which can take up to 15 business days depending on your bank.

• Debit cards and prepaid cards are not accepted for the security deposit
• Virtual or single-use card numbers are not accepted; you must present the physical card
• The card must be in the main driver's name, not a third party's name

Even if you prepaid your National booking online, you must still present a physical credit card at the Baltimore counter for the hold. Bring a backup credit card in case your primary card is declined.

Returning your National car rental at Baltimore BWI is straightforward. As you approach the airport, follow the well-marked roadway signs for Rental Car Return, which will direct you to the Consolidated Rental Car Facility at 7432 New Ridge Road, the same location where you picked up the vehicle.

Before returning, refuel within approximately 10 miles or 15 km of the facility to comply with the Full-to-Full fuel policy. Keep your fuel receipt as proof in case of any dispute. National operates under a Full-to-Full policy, meaning you received the car with a full tank and must return it full to avoid refueling charges and service fees.

For after-hours returns at the Baltimore National facility, you can leave the keys inside the vehicle with the doors unlocked and take all personal belongings. The vehicle will be checked in remotely and an e-receipt will be sent to you. After dropping off the vehicle, board the complimentary shuttle back to the main BWI terminal for your departing flight.

Yes, a drop-off fee may apply if you pick up your National rental in Baltimore and return it to a different city or location. The fee is route-specific and varies based on the destination, vehicle class, season, and the distance between pickup and return points.

Common patterns to expect:

• Baltimore airport to downtown Baltimore or vice versa: often no drop-off fee
• Baltimore to another Maryland city or nearby state: a drop-off fee typically applies
• Baltimore to a distant city or cross-country: a higher drop-off fee usually applies, and some routes may not be permitted

When booking your National rental through Hola Car Rentals, any applicable drop-off fee will be shown on the rate details page under the section labeled To pay at destination. This fee cannot be prepaid and is paid directly to National at the counter. Review your booking confirmation to verify whether a drop-off fee applies to your specific Baltimore route before finalizing your reservation.

Yes, National Car Rental in Baltimore charges a young driver surcharge for renters between the ages of 21 and 24. The standard daily fee for National, Alamo, and Enterprise is US$15 per day plus applicable taxes, paid at the counter.

Drivers under 21 are generally not permitted to rent from National in Baltimore or elsewhere in the United States, except in New York and Michigan where state law requires rentals to drivers aged 18 and older.

Additional restrictions that apply to young drivers at the Baltimore National counter include:

• Vehicle class limitations: categories such as full-size SUVs, premium, luxury, minivans, and convertibles are typically restricted to renters aged 25 and older
• The young driver surcharge is charged per rental day and is paid locally, not prepaid online
• All standard document and credit card requirements still apply

If you are between 21 and 24, plan for this additional daily cost when budgeting for your Baltimore National rental. Contact customer service before booking if you are unsure which vehicle classes are available for your age group.

Most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this applies to your National rental in Baltimore as well. This benefit is designed for situations such as a medical emergency or a breakdown on one of Baltimore's major highways like I-95 or I-695.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the National rental vehicle itself (that is handled by CDW/LDW) or third-party liability to others. Always check your booking confirmation for the exact terms and coverage limits that apply to your specific reservation.

When renting from National in Baltimore, two main types of coverage are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the National rental vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the National vehicle in Baltimore. Some U.S. states require rental companies to include a state-minimum liability amount, but this minimum may be lower than what is recommended. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary coverage of up to US$300,000 to your rental.

• CDW/LDW covers the rental car only
• LIS/ALI/SLI covers third parties, not the rental car
• Neither covers your personal belongings or your own injuries

Review your Hola Car Rentals booking confirmation to confirm which coverages are included in your selected rate for your Baltimore National rental before arriving at the counter.

Yes, you can add an additional driver to your National car rental in Baltimore, either at no cost if your rate includes it or for a daily fee paid at the counter.

When the additional driver fee is not included in your rate, National, Alamo, and Enterprise charge US$15 per day plus applicable taxes for each extra driver. Check your Hola Car Rentals booking confirmation for the line that reads Additional driver free of charge to confirm whether it is included in your Baltimore reservation.

Requirements for adding a driver at the Baltimore National counter:

• The additional driver must be physically present at pickup
• They must present a valid driver's license and any required ID
• If their license uses a non-Latin alphabet, an International Driving Permit is required
• They must meet the minimum age requirements; drivers aged 21 to 24 may incur a young driver surcharge
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the National rental agreement are covered by the vehicle's protections. Anyone who drives the car without being named on the contract may void coverage entirely.

Baltimore has some road characteristics that can surprise first-time drivers, and knowing them before you leave the National counter at BWI can save you confusion on the road.

The most notable feature is Baltimore's extensive network of one-way street pairs. Many major routes that appear to be two-way roads on a map are actually split into paired one-way streets running in opposite directions. This system is denser than in most other U.S. cities and can make navigation feel counterintuitive, especially when using GPS.

• US Route 40 runs as a series of one-way arterials through the city rather than a single bidirectional road
• Interstate spurs such as I-170 and I-395 terminate abruptly without full connections, pushing traffic onto city streets in ways that differ from typical expressway systems
• Martin Luther King Jr. Boulevard functions as a limited-access urban thoroughfare that distributes interstate traffic onto the city grid, which is uncommon compared to standard highway design
• Left turns on red are permitted only at specifically approved one-way intersections, not as a blanket rule

When returning your National vehicle to the Baltimore BWI Consolidated Rental Car Facility, follow the Rental Car Return signs from the highway, as the one-way street patterns near the airport can make improvised navigation difficult.

National Car Rental in Baltimore operates under a Full-to-Full fuel policy. This means you will receive the vehicle with a full tank and must return it with a full tank to avoid additional charges.

Steps to follow for a smooth fuel return at Baltimore BWI:

• At pickup, check the fuel gauge with the National agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles or 15 km of the Baltimore BWI Consolidated Rental Car Facility before returning the vehicle
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge on your phone

If you return the National vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Returning the car full is always the most cost-effective option. If the vehicle was not full at pickup, ask the Baltimore National agent to record the exact level on the agreement so you only need to match that level on return.