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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 4 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 3 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 2 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 week ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 week ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 4 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 3 days ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my Hola Car Rentals booking with Hertz in Atlanta include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Atlanta, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Atlanta.

Will I face unexpected charges at the Hertz counter in Atlanta when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Atlanta are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Atlanta charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How does the Hertz airport pickup process work at Atlanta Hartsfield-Jackson?

The Hertz facility serving Atlanta Hartsfield-Jackson International Airport (ATL) is located off-airport at 315 N Central Ave, Hapeville, GA 30354. You do not walk directly from the terminal to the Hertz counter.

After collecting your luggage, follow the signs to the rental car shuttle area and board the Hertz shuttle bus. The shuttle will transport you from the ATL terminals to the off-airport Hertz lot in Hapeville. Allow extra time for the shuttle wait and counter processing, as the total process from landing to driving away typically takes 30 to 60 minutes depending on queue length and time of day.

At the Hertz counter in Atlanta, present:

  • Your booking confirmation or printed voucher
  • A valid driver's license (physical, original, unexpired)
  • A major credit card in the main driver's name for the security deposit hold
  • Your passport or government-issued photo ID

If your driver's license uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), bring an International Driving Permit alongside your original license.

Are there toll roads in Atlanta and how do they work for Hertz rentals?

Yes, Atlanta has toll roads, and understanding how they work is important before driving any Hertz rental in the area.

Atlanta does not have traditional cash toll booths. Instead, the metro area operates Georgia Express Lanes, a network of dynamically priced managed lanes on several major highways:

  • I-85 Express Lanes (approximately 15 miles, connecting Atlanta to Gwinnett County): US$0.10 to US$0.90 per mile depending on congestion
  • I-85 Express Lanes Extension (approximately 10 miles toward Suwanee and Buford): minimum US$0.10 per mile
  • I-75 Express Lane (approximately 12 miles toward Stockbridge and McDonough): minimum US$0.10 per mile
  • Northwest Corridor Express Lane (I-75 and I-575 toward Marietta, Kennesaw, and Woodstock): minimum US$0.10 per mile

All Georgia Express Lanes are fully cashless. The primary transponder is the Peach Pass. Compatible alternatives include SunPass and Quick Pass. Cameras record every license plate entering the lanes, so driving through without a valid pass results in a toll charge billed to the vehicle owner, which Hertz will pass on to you along with an administrative processing fee.

Your Hertz rental in Atlanta will include an electronic toll device. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, where actual tolls plus administrative fees are charged to your card after the rental ends. Vehicles with three or more occupants may use Peach Pass express lanes toll-free.

What documents do I need to pick up a Hertz rental car in Atlanta?

To pick up your Hertz rental in Atlanta, you must present all documents in physical form. Digital copies are not accepted at the counter.

  • A valid, original driver's license (not expired) in the main driver's name
  • A major credit card with the driver's name printed on the card, for the security deposit hold (debit and prepaid cards are not accepted)
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight tickets or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, you must also carry an International Driving Permit (IDP) alongside your original license. The IDP is a translation only and is not valid without the original license.

All additional drivers must be present at the Hertz counter in Atlanta, show their own valid license, and sign the rental agreement. If any driver's name does not match the credit card or passport, the counter agent may refuse the rental.

Does Hola Car Rentals offer toll cashback for Atlanta Hertz rentals?

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Hertz rental in Atlanta.

Atlanta's Georgia Express Lanes use dynamic pricing and are fully cashless, so toll charges can add up quickly, especially on I-85, I-75, and the Northwest Corridor. This benefit helps offset those costs.

How it works:

  • Pay your tolls normally during the rental, either through the Hertz toll program or a compatible transponder
  • After returning the vehicle, email [email protected] within 30 days
  • Include your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number

The refund is the lesser of the actual tolls paid or 5% of your booking total. For example, if your booking total is US$500, the maximum cashback is US$25. Refunds are processed to your original payment method within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

Can I pick up a Hertz car in Atlanta and return it in a different city?

Yes, Hertz offers one-way rentals from Atlanta locations, allowing you to pick up at one location and return to a different city or airport.

A drop-off fee applies to most one-way routes and is set by Hertz based on the specific route, distance, vehicle class, and season. This fee is separate from mileage, fuel, and taxes. When booking through Hola Car Rentals, the drop-off fee for your Atlanta Hertz one-way rental will be shown on the rate details page under the section labeled to pay at destination. It cannot be prepaid.

A few things to keep in mind:

  • Same-city routes, such as Atlanta airport to a downtown Atlanta location, often carry no drop-off fee
  • Routes between Atlanta and other Georgia cities or out-of-state destinations typically include a one-way fee
  • Cross-border one-way rentals (for example, Atlanta to Canada) may be restricted or require special authorization from Hertz
  • Changing your return location after booking may reprice the rental and recalculate the drop-off fee

Always verify the drop-off fee on your booking confirmation before picking up your Hertz vehicle in Atlanta.

What are the speed camera and red light camera rules for Hertz drivers in Atlanta?

Atlanta has a notably dense network of automated enforcement cameras that can result in fines mailed to the vehicle owner, which Hertz will then pass on to you along with an administrative processing fee.

Key enforcement rules to know before driving your Hertz rental in Atlanta:

  • Speed cameras in school zones activate when flashing beacons are lit, not only during posted school hours. Tickets are issued for speeds more than 10 mph over the limit. Atlanta has more than 22 active school zone camera sites, and they can operate even during summer months.
  • Red light cameras are concentrated at intersections throughout Atlanta. Violation notices are mailed weeks after the incident to the registered vehicle owner. Hertz will forward the fine to the driver on record, often with an additional processing fee.
  • Because fines are mailed, you may not be aware of a violation until after you have returned home. Hertz will charge the fine to the credit card on file.

To avoid unexpected post-rental charges on your Atlanta Hertz rental, observe posted speed limits carefully near schools, come to a complete stop at red lights before turning, and use a GPS app that flags camera locations.

How much is the security deposit for a Hertz rental in Atlanta?

When you pick up your Hertz rental in Atlanta, a temporary authorization hold will be placed on your credit card. This is not a charge but it reduces your available credit until your bank releases it after the rental ends.

For Hertz locations in the United States, including Atlanta, the typical hold is approximately US$300 to US$400 for standard vehicle classes. The exact amount can vary based on:

  • The vehicle class you selected (premium and specialty vehicles may carry higher holds)
  • The specific Atlanta location, whether airport or city center
  • The length of your rental period

Important requirements for the deposit at the Hertz counter in Atlanta:

  • You must present a physical major credit card with your name printed on it. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold.
  • The card must be in the main driver's name and have sufficient available credit to cover the hold plus any expected charges.
  • After returning the vehicle, the hold is released by Hertz, but your bank controls when it appears back on your account, which can take up to 15 business days.

Bring a backup credit card in your name in case your primary card is declined.

What travel assistance is included with my Hertz booking in Atlanta?

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this benefit applies to your Hertz rental in Atlanta as well. Note that this coverage is not available to residents of the United States or Canada.

Core benefits typically included:

  • Travel and medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident, which is particularly useful on Atlanta's complex highway system such as the I-285 Perimeter and the I-75/I-85 connector
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This is not the same as CDW/LDW, which covers damage to the Hertz vehicle itself, or third-party liability coverage.

If you need assistance during your Atlanta rental, contact Terrawind 24 hours a day:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your full name and your Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact coverage limits and conditions that apply to your specific reservation.

Is there a young driver surcharge for Hertz rentals in Atlanta?

Yes, drivers under 25 years old are subject to a young driver surcharge when renting a Hertz vehicle in Atlanta.

In Georgia, the minimum age to rent with Hertz is 21. Drivers aged 21 to 24 can rent but will pay a daily young driver fee. For Hertz, Thrifty, and Dollar, this fee is US$13.50 per rental day plus applicable taxes, with a maximum charge of US$189 plus taxes for the rental period.

Additional restrictions for under-25 drivers at Atlanta Hertz locations:

  • Many vehicle classes are restricted to renters aged 25 and older, including full-size sedans, SUVs, minivans, vans, convertibles, luxury, and premium vehicles
  • Eligible classes for younger drivers are typically economy, compact, intermediate, and intermediate SUV categories
  • The young driver surcharge is paid at the Hertz counter in Atlanta and cannot be prepaid

Drivers turn 25 before or on the pickup date are not subject to this surcharge. Always confirm the exact fee and eligible vehicle classes on your booking confirmation, as amounts can vary by specific Atlanta location and season.

How does the fuel policy work for Hertz rentals in Atlanta?

Hertz rentals in Atlanta follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for your Atlanta Hertz rental:

  • At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer.
  • During the rental, use the correct fuel type as shown in the vehicle. Using the wrong fuel type is not covered by the fuel policy and may result in additional charges.
  • Before returning the vehicle, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive.
  • Keep your final fuel receipt showing the date, time, and station address. For after-hours returns at Atlanta Hertz locations, leave the receipt in the key envelope and keep a photo of the full gauge.

If you return the Hertz vehicle in Atlanta with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Fuel prices in Atlanta tend to run 5 to 10% above the National average, so refueling nearby before return is the most cost-effective approach.

How do I add an additional driver to my Hertz rental in Atlanta?

Yes, you can add an additional driver to your Hertz rental in Atlanta, either as part of your booking rate or by paying a fee at the counter.

Check your Hola Car Rentals confirmation first. If it shows additional driver free of charge, the first extra driver is included at no cost. If it is not included, Hertz charges US$13.50 per rental day plus taxes for each additional driver, with a maximum of US$189 plus taxes for the rental period.

Requirements for adding a driver at the Atlanta Hertz counter:

  • The additional driver must be physically present at pickup
  • They must present a valid driver's license and, if applicable, an International Driving Permit
  • They must meet the minimum age requirement. Drivers aged 21 to 24 may be subject to a young driver surcharge
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Hertz rental agreement in Atlanta are covered by the rental protections such as CDW/LDW and liability coverage. Anyone who drives the vehicle without being named on the contract may void those protections and result in additional charges.

What insurance coverage is included in a Hertz rental in Atlanta?

The insurance and protection options available for your Hertz rental in Atlanta depend on the rate plan you selected when booking through Hola Car Rentals.

Common coverages to understand:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Hertz rental in Atlanta. Some U.S. states require a minimum level of liability, but not all do. Adding supplemental liability up to US$300,000 is strongly recommended.
  • CDW/LDW does not cover tires, undercarriage, roof, keys, or personal belongings. These require separate add-ons.

At the Hertz counter in Atlanta, you may be offered additional products such as personal accident insurance or personal effects coverage. Review your Hola Car Rentals confirmation before pickup so you know exactly what is already included and can confidently decline anything you do not need.

Are there extra airport fees when picking up a Hertz car at Atlanta ATL?

Yes, picking up a Hertz rental at or near Atlanta Hartsfield-Jackson International Airport (ATL) involves additional fees beyond the base rental rate. These are standard airport-related surcharges and are not unique to Hertz.

Typical fees that may apply to your Atlanta airport Hertz rental include:

  • Airport concession recovery fee: typically 10 to 12% of the rental cost, charged by Hertz to recover the cost of operating at the airport
  • Customer facility charge (CFC): approximately US$10 per day, often capped around US$110 per rental, covering the cost of the consolidated rental car facility
  • Georgia state rental tax and county fees: combined state and local taxes typically add several percentage points to the total

In total, airport surcharges at ATL can add 25 to 35% on top of the base Hertz rate. If you pick up your Hertz rental at a city center location such as the Midtown branch on Peachtree Road, you avoid the airport concession fee and CFC, which can represent a meaningful saving, though you will need to arrange your own transport from the airport to that location.

Your Hola Car Rentals booking confirmation will show which fees are included in your prepaid rate and which are due at the Atlanta Hertz counter at pickup.

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