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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3372
3375 reviews
4.9 stars, 3375 reviews
4.9
user review 1 user review 2 user review 3 +3372
3375 reviews
4.9 stars, 3375 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 6 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 3 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 2 months ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 2 months ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 2 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 2 months ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 2 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 2 months ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 2 months ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 1 month ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 1 month ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 1 month ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 1 month ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 1 month ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 1 month ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 1 month ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 1 month ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 1 month ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 1 month ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 4 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 month ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 4 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 4 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 4 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 4 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 4 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 4 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 4 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 3 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 3 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 2 weeks ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 2 weeks ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 2 weeks ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 1 week ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 1 week ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 1 week ago
"Company with very good prices. Easy and quick booking process."
Mario Mejia
Mario Mejia
5 6 days ago
"An excellent experience, 100% recommended"
Michael Williamson
Michael Williamson
5 6 days ago
"Very easy great price"
vasilis ligdas
vasilis ligdas
5 5 days ago
"Great prices and customer service"
Okan DOGAN
Okan DOGAN
5 5 days ago
"2xSmooth booking experience, competitive pricing, and clear coverage details. The process was easy and gave me confidence for my U.S. trip. Very satisfied so far and happy to use Hola Car Rentals again."
Bj Virtue
Bj Virtue
5 2 days ago
"Booking was very easy, excited to cruise around on our holiday"
John Guevara
John Guevara
5 yesterday
"Excellent service"
Tanner Blair
Tanner Blair
5 20 hours ago
"Great car"
Hadar Blutrich
Hadar Blutrich
5 16 hours ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 18 hours ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."

About renting a car with Budget in Disney Orlando

Budget operates counters inside all three terminals at Orlando International Airport (MCO): in Terminals A and B, the desk sits on Level 1 with vehicle pickup on Level 2 of the adjacent garage; in Terminal C, the counter is on Level 4 with vehicles in Parking Garage C. From baggage claim, the walk to the counter takes roughly 5 to 10 minutes via the airport's automated tram. Budget's average desk wait runs around 40 minutes under normal conditions, stretching past an hour during peak arrival periods, so plan for 60 to 120 minutes between landing and driving away. Adding your flight number to the reservation helps ensure the vehicle is staged at the correct terminal. Orlando's roads are heavily cashless, and Budget's e-Toll service runs approximately US$6.95 per day, capped at US$34.75 per month; skipping the program means tolls are billed at the pay-by-plate rate plus an administrative fee per transaction. A credit card in the primary driver's name is required at pickup — no debit cards are accepted. Budget places a hold of up to US$200 on top of the estimated rental total for standard bookings, rising to US$250 for prepaid reservations; economy and compact classes can see holds between US$200 and US$500. If your license uses a non-Latin script — Arabic, Chinese, Japanese, Korean, or Cyrillic — bring an International Driving Permit as an official translation.

Frequently Asked Questions

What does my Hola Car Rentals booking with Budget at Disney Orlando include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating at Disney Orlando, including Budget, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Budget rental experience and peace of mind throughout your trip at Disney Orlando.

Will I face unexpected charges at the Budget counter at Disney Orlando when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Budget booking at Disney Orlando are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Budget counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Budget counter at Disney Orlando charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Budget to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Budget counter located at Disney Orlando?

The Budget counter at Disney Orlando is located inside the DoubleTree by Hilton at Disney World Resort, at 2305 Hotel Plaza Blvd, Orlando, FL 32830. This on-site location, known as Budget location M03, is a corporate counter situated near Disney Springs and does not require a shuttle or airport transfer to reach.

Counter hours for this Budget Disney Orlando location are:

  • Monday through Friday: 8:00 AM to 6:00 PM
  • Saturday: 8:00 AM to 4:00 PM
  • Sunday: 8:00 AM to 12:00 PM
  • Closed on select holidays, including New Year's Day

After-hours pickup is not available at this Budget location. If you return the vehicle outside operating hours, a key drop box is available, but you remain liable for the vehicle until the next business day. Plan your arrival and return times around these hours to avoid complications.

How do toll roads work when renting a Budget car at Disney Orlando?

Toll roads are very common around Disney Orlando, and nearly all of them are cashless. When you pick up your Budget rental at Disney Orlando, the vehicle will already include an electronic toll device or a plate-based billing system.

Common toll roads you are likely to use near Disney Orlando include SR-528, SR-417, and SR-408, with estimated daily toll costs of approximately US$5 to US$15 depending on your route.

At the Budget counter, you will typically have two options:

  • Unlimited toll package: approximately US$6.95 per day for Budget, capped at US$34.75 per month, covering all tolls incurred during the rental
  • Pay per use: the actual toll amount plus administrative or processing fees billed to your credit card, sometimes weeks after the rental ends

You may also opt out and purchase your own Florida visitor toll pass. If you do, inform the Budget agent at the Disney Orlando counter so they can deactivate the vehicle's default device and prevent duplicate charges.

Hola Car Rentals includes Tolls Cashback on all bookings, letting you recover up to 5% of your total booking value for tolls paid. Submit your claim within 30 days of returning the vehicle.

What documents do I need to pick up a Budget car at Disney Orlando?

To collect your Budget rental at Disney Orlando, you must present the following physical documents at the counter:

  • A valid, unexpired driver's license in the main driver's name (physical original, not a digital copy)
  • A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original license. For licenses in English or issued by an EU or EEA country, an IDP is recommended but not mandatory.

Debit cards and prepaid cards are not accepted for the security deposit at the Budget Disney Orlando counter. All documents must be physical; digital versions on a phone or tablet will not be accepted.

Does Hola Car Rentals offer toll cashback for Budget rentals at Disney Orlando?

Yes, Hola Car Rentals includes Tolls Cashback on all bookings, including Budget rentals at Disney Orlando, allowing you to recover up to 5% of your total booking value for tolls paid during your rental.

Disney Orlando sits in one of Florida's most toll-heavy areas. Routes like SR-417, SR-528, and SR-408 are fully cashless and commonly used when driving to or from the resort area, so toll costs can add up quickly.

To claim your Tolls Cashback after your Budget Disney Orlando rental:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll invoice or statement showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so act promptly once your Budget rental at Disney Orlando is complete.

Is a credit card required to pick up a Budget rental at Disney Orlando?

Yes, a major credit card in the main driver's name with the driver's name printed on the card is required to pick up your Budget rental at Disney Orlando. The card is used to place a temporary security hold, not a charge, on your available credit.

For standard vehicles at U.S. locations, the typical hold is approximately US$300 to US$400, though the exact amount is set by the Budget counter and may vary by vehicle class or season.

Important things to keep in mind at the Disney Orlando counter:

  • Debit cards and prepaid cards are not accepted for the deposit hold
  • Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit
  • The card must be physically present and must have the driver's name printed on it
  • The name on the card must match the main driver on the rental agreement

The hold is released after you return the vehicle, but your bank controls when the credit becomes available again, which can take up to 15 business days. Bringing a backup credit card is always a good idea in case your primary card is declined at the Budget Disney Orlando counter.

Can drivers under 25 rent a Budget car at Disney Orlando?

Yes, drivers aged 21 to 24 can rent a Budget car at Disney Orlando, but a young-renter surcharge applies and certain vehicle classes are restricted.

In Florida, the standard minimum age for Budget is 25. Drivers aged 21 to 24 are permitted but will pay a daily underage fee. Most premium, full-size, SUV, minivan, and luxury categories are restricted to renters aged 25 and older at Disney Orlando.

There is one notable exception for eligible renters: Hola Car Rentals offers certain Budget rates that waive the young-renter surcharge for main drivers aged 21 to 24 who are citizens or residents of Latin America or the Caribbean. To qualify:

  • The waiver must be explicitly shown on your Hola Car Rentals confirmation
  • You must present a passport or ID proving Latin American or Caribbean nationality or residency at the Budget Disney Orlando counter
  • The vehicle must belong to an eligible category such as Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, or Medium SUV
  • The exception applies to the main driver only; additional drivers aged 21 to 24 may still be charged or denied

If you are outside Latin America and the Caribbean, the standard underage fee applies at the Budget Disney Orlando location.

How do I add an additional driver to my Budget rental at Disney Orlando?

Yes, you can add an additional driver to your Budget rental at Disney Orlando, but the additional driver must be physically present at the counter during pickup to sign the rental agreement.

To add an additional driver at the Budget Disney Orlando location:

  • The additional driver must appear in person at the DoubleTree by Hilton counter at 2305 Hotel Plaza Blvd during operating hours
  • They must present a valid driver's license and a passport or government-issued photo ID
  • If their license is not in English or uses a non-Latin alphabet, an International Driving Permit is also required
  • Both the main driver and the additional driver must sign the rental agreement

If your Hola Car Rentals confirmation does not show the additional driver as included at no charge, Budget will charge a daily fee of US$13 per day plus taxes, capped at US$65 plus taxes for the rental period. For Budget Disney Orlando rentals, additional drivers must generally be at least 25 years old.

Only drivers listed on the rental agreement are covered by protections such as CDW and liability coverage. Never allow an unlisted person to drive the vehicle.

What insurance coverage should I consider for a Budget rental at Disney Orlando?

When picking up a Budget rental at Disney Orlando, two main types of coverage are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the Budget vehicle is damaged or stolen during your rental. A deductible may still apply unless your confirmation explicitly states zero. CDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS or SLI) covers bodily injury and property damage you may cause to others while driving the Budget rental around Disney Orlando. Florida does not universally require rental companies to include state-minimum liability, so confirming this coverage is on your agreement is important. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary coverage of up to US$300,000.

Common exclusions to be aware of at the Disney Orlando Budget counter:

  • Tires, wheels, and undercarriage damage are often excluded from CDW
  • Driving in restricted or unauthorized areas voids coverage
  • Only named drivers on the agreement are covered
  • Incidents must be reported immediately to Budget

Review your Hola Car Rentals confirmation before arriving at the Disney Orlando counter to confirm which coverages are already included in your rate.

What travel assistance is included with a Budget booking at Disney Orlando?

Most Hola Car Rentals bookings, including Budget rentals at Disney Orlando, include travel assistance provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving around the Disney Orlando area or on Florida highways such as SR-417 or I-4.

Core benefits typically included are:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in case of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It is designed for travelers visiting Disney Orlando from other countries. It also does not cover damage to the Budget rental vehicle itself (that is handled by CDW) or liability to third parties (handled by LIS or SLI). Always check your specific confirmation for the exact terms and coverage limits that apply to your booking.

What is the fuel policy for Budget rentals at Disney Orlando?

Budget rentals at Disney Orlando follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Budget Disney Orlando rental:

  • Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge at the start
  • Refuel within approximately 10 miles of the return location at 2305 Hotel Plaza Blvd before dropping off
  • Keep your final fuel receipt showing the date, time, and station address
  • Show the gauge at Full when returning the vehicle

If you return the Budget vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

For after-hours returns at the Disney Orlando Budget location, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as evidence. Florida fuel prices are generally in line with or slightly below the National average, so refueling near the Disney Orlando area before return is straightforward.

Are there airport fees or extra charges when renting Budget at Disney Orlando instead of MCO?

Yes, renting a Budget car at the Disney Orlando on-site location rather than at Orlando International Airport (MCO) can affect the fees you pay, and in some cases it works in your favor.

When you rent at MCO, airport-specific surcharges typically apply, including concession recovery fees and customer facility charges, which can add several dollars per day to your total. The Budget Disney Orlando counter at the DoubleTree by Hilton on Hotel Plaza Blvd is an off-airport location, so some of those airport-specific fees may not apply.

However, standard Florida rental taxes and local surcharges still apply at the Disney Orlando Budget location. Always review the breakdown on your Hola Car Rentals confirmation under the sections showing what is included in your prepaid rate and what is due at the counter.

If your confirmation shows taxes and fees as included, you should not be billed again for those items at the Budget Disney Orlando counter. Hola Car Rentals No Extra Charges© Coverage protects you if undisclosed mandatory charges appear at pickup. Keep all paperwork and contact support after the rental if that happens.

What happens if I return my Budget car late at Disney Orlando?

If you return your Budget rental at Disney Orlando later than the agreed drop-off time, additional charges may apply once the grace period has passed.

The standard grace period at most Budget locations is 30 minutes, though this is not guaranteed at every counter. If you exceed that window at the Disney Orlando location, Budget may charge for extra hours or an additional rental day, plus any applicable late fees.

The Budget Disney Orlando counter at the DoubleTree by Hilton has limited operating hours: Monday through Friday until 6:00 PM, Saturday until 4:00 PM, and Sunday until 12:00 PM. If you return the vehicle after the counter closes, a key drop box is available, but you remain financially liable for the vehicle until the next business day when staff can process the return.

To avoid late return issues with your Budget Disney Orlando rental:

  • Plan your return well within operating hours, especially on weekends and Sundays
  • Account for construction-related delays on roads near Disney Orlando such as Western Way and Buena Vista Drive, which are undergoing active expansion
  • Refuel before returning so you are not rushing at the last minute
Can I do a one-way rental with Budget at Disney Orlando and return the car elsewhere?

Yes, one-way rentals with Budget at Disney Orlando are possible, but a drop-off fee may apply depending on your return location, and availability varies by route.

When booking a one-way rental from the Budget Disney Orlando counter, the drop-off fee is route-specific and is set by Budget based on the distance, vehicle class, and destination. Common patterns to expect:

  • Returning to a nearby location in the same metro area, such as Orlando International Airport (MCO), may carry little or no drop-off fee due to the short distance
  • Returning to a different Florida city such as Miami or Tampa will typically incur a one-way fee
  • Cross-state or long-distance one-ways usually carry higher fees and may have availability restrictions

During the booking process on the Hola Car Rentals website, any applicable drop-off fee for your Budget Disney Orlando route will be shown on the rate details page under the section labeled as payable at destination. This fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking.

If you need to change your drop-off location after picking up the Budget vehicle at Disney Orlando, contact the counter directly, as mid-rental route changes must be approved and may increase the fee.

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