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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3372
3375 reviews
4.9 stars, 3375 reviews
4.9
user review 1 user review 2 user review 3 +3372
3375 reviews
4.9 stars, 3375 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 6 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 3 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 2 months ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 2 months ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 2 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 2 months ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 2 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 2 months ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 1 month ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 1 month ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 1 month ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 1 month ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 1 month ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 1 month ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 1 month ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 1 month ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 1 month ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 1 month ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 4 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 month ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 4 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 4 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 4 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 4 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 3 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 4 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 3 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 3 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 2 weeks ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 2 weeks ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 2 weeks ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 1 week ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 1 week ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 1 week ago
"Company with very good prices. Easy and quick booking process."
Mario Mejia
Mario Mejia
5 6 days ago
"An excellent experience, 100% recommended"
Michael Williamson
Michael Williamson
5 5 days ago
"Very easy great price"
vasilis ligdas
vasilis ligdas
5 5 days ago
"Great prices and customer service"
Okan DOGAN
Okan DOGAN
5 4 days ago
"2xSmooth booking experience, competitive pricing, and clear coverage details. The process was easy and gave me confidence for my U.S. trip. Very satisfied so far and happy to use Hola Car Rentals again."
Bj Virtue
Bj Virtue
5 2 days ago
"Booking was very easy, excited to cruise around on our holiday"
John Guevara
John Guevara
5 yesterday
"Excellent service"
Tanner Blair
Tanner Blair
5 14 hours ago
"Great car"
Hadar Blutrich
Hadar Blutrich
5 10 hours ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 12 hours ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."

About renting a car with Avis in Tampa

Avis operates at Tampa International Airport's consolidated Rental Car Center, reached via the SkyConnect train — a free automated connector that runs directly from the main terminal's ground floor and takes roughly 3 to 4 minutes. After collecting luggage and boarding the SkyConnect, budget at least 30 to 60 minutes before you're on the road, since counter queues during peak travel periods can stretch the process. Florida's toll roads around Tampa are fully cashless, so cash at a toll plaza is not an option. Avis offers an e-Toll Unlimited package for a flat daily fee — the dossier puts this at US$10.99 to US$25.99 per day depending on location — or a pay-per-use arrangement that adds a US$6.95 daily administrative fee on any day a toll is incurred, on top of the actual toll charge. Skipping the toll package and then using a cashless lane is the more expensive path. At pickup, Avis places a deposit hold of typically US$200 to US$300 on a credit card in the primary driver's name — debit cards are not accepted. International visitors whose license uses a non-Latin script (Arabic, Chinese, Cyrillic) will need an International Driving Permit alongside their passport and home-country license. Drivers under 25 may face an underage surcharge at the counter.

Best Car Rental Deals

4.5/ 5
Chrysler Pacifica 7 Passengers

Chrysler Pacifica 7 Passengers | Automatic

MINIVAN

or Minivan similar

7 4 Automatic
From $ 56.18 / day
4.5/ 5
Cadillac CT5

Cadillac CT5 | Automatic

SEDAN

or Sedan similar

5 4 Automatic
From $ 73.0 / day
4.5/ 5
Chevrolet Equinox

Chevrolet Equinox | Automatic

SUV

or SUV similar

5 3 Automatic
From $ 59.14 / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in Tampa include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Tampa, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Tampa.

Will I face unexpected charges at the Avis counter in Tampa when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Avis booking in Tampa are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Tampa charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Are there toll roads in Tampa and how does Avis handle them?

Yes, Tampa has toll roads and Avis vehicles come equipped with an electronic toll device or plate-based billing system to handle them automatically.

The main toll road in the Tampa area is the Selmon Expressway, along with other regional toll roads. Estimated toll costs in Tampa run approximately US$3 to US$10 per day depending on your route.

At the Avis counter in Tampa, you will typically have two options:

  • Unlimited toll package: a fixed daily rate (approximately US$6.95 per day for Avis, capped at US$34.75 per month) that covers all tolls during your rental
  • Pay per use: the actual toll amount plus daily or administrative processing fees billed to your credit card after the rental

Florida toll roads are almost entirely cashless, using SunPass or E-PASS transponders and Toll-by-Plate (license plate photo billing). If you do not enroll in the Avis toll program, any toll road you drive will be captured by plate and billed with added fees.

You may also opt out and use your own visitor toll pass. If you do, inform the Avis agent in Tampa at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.

What documents do I need to pick up my Avis rental car in Tampa?

To pick up your Avis rental car in Tampa, you must bring the following physical documents:

  • Your original, unexpired driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card (debit and prepaid cards are not accepted for the security deposit)
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or other Latin-alphabet languages, an IDP is recommended but not strictly required at the Avis counter in Tampa.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted. Name mismatches between your license, passport, and credit card can cause problems at the counter, so make sure all documents reflect the same name.

Does Avis in Tampa require a credit card for the security deposit?

Yes, Avis in Tampa requires a physical major credit card in the main driver's name for the security deposit hold at pickup.

The card must have the driver's name printed on it. Debit cards, prepaid cards, virtual cards, and digital wallets such as Apple Pay or Google Pay are not accepted for the deposit hold.

In Tampa, the typical security deposit hold for a standard vehicle at Avis is approximately US$300 to US$400. This is a temporary authorization, not a charge, and it reduces your available credit until your bank releases it after the rental ends. Banks can take up to 15 business days to reflect the release.

  • Bring a backup credit card in your name in case your primary card is declined
  • Notify your bank before traveling to prevent fraud blocks on in-person authorizations
  • Make sure your card has enough available credit to cover the hold plus any expected charges

Even if you prepaid your booking, the Avis counter in Tampa will still require the physical credit card for the deposit hold at pickup.

How does Hola Car Rentals Tolls Cashback work for Avis rentals in Tampa?

Yes, all Hola Car Rentals bookings, including Avis rentals in Tampa, include Tolls Cashback that reimburses up to 5% of your total booking value for tolls paid during your rental.

Tampa toll roads such as the Selmon Expressway can add up to US$3 to US$10 per day in toll charges. The Tolls Cashback benefit helps offset those costs after your trip.

To claim your cashback after returning your Avis vehicle in Tampa:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the Avis rental agreement signed at pickup, and a toll invoice or statement showing charges paid
  • Include your full name, travel dates, and the last 4 digits of the card used for your booking

The refund is issued to the original payment method and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your booking; you still pay tolls normally and claim reimbursement afterward.

What is the minimum age to rent a car with Avis in Tampa?

The minimum age to rent a car with Avis in Tampa without additional surcharges is 25. Drivers aged 21 to 24 can rent but will be subject to a daily young-renter surcharge at the Avis counter in Tampa.

Florida is not one of the states (like New York or Michigan) that requires rental companies to accept drivers under 21, so the minimum age at Avis in Tampa is 21 for most vehicle classes.

Additional restrictions apply to younger renters:

  • Vehicle class limits: categories such as full-size, SUV, luxury, premium, convertible, minivan, and van are typically restricted to drivers 25 and older
  • Eligible classes for under-25 renters generally include economy, compact, and intermediate sedans or compact SUVs
  • The young-renter surcharge for Avis is a daily fee paid at the counter in Tampa

One exception: if you are a driver aged 21 to 24 from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis in Tampa may waive the underage fee. Check your booking confirmation to see if the waiver is explicitly listed, as it applies only to eligible vehicle categories and must appear on the Hola Car Rentals confirmation to be valid at the Avis counter.

Can I add an additional driver to my Avis rental in Tampa?

Yes, you can add an additional driver to your Avis rental in Tampa, either included in your rate or for a fee paid at the counter.

Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is covered. If not, Avis in Tampa charges US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes.

Requirements for adding a driver at the Avis counter in Tampa:

  • The additional driver must be present at pickup with a valid driver's license
  • They must meet the same document requirements as the main driver, including an IDP if their license uses a non-Latin alphabet
  • For Avis in Tampa, additional drivers must generally be at least 25 years old; drivers aged 21 to 24 may be charged the underage fee or may not be accepted
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Avis rental agreement in Tampa are covered by protections such as CDW/LDW and liability coverage. Anyone who drives the vehicle without being named on the contract may void those protections entirely.

What fuel policy does Avis use in Tampa?

Avis in Tampa uses a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return with your Avis rental in Tampa:

  • At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the Avis return location in Tampa so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address

If you return the Avis vehicle in Tampa with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee.

The Avis counter in Tampa may also offer a prepaid fuel option at pickup. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually better value if you plan to refuel before returning.

Does Avis in Tampa include insurance, and what does CDW cover?

Avis in Tampa does not automatically include full insurance in every rate. Whether CDW (Collision Damage Waiver) or LDW (Loss Damage Waiver) is included depends on the specific rate plan you selected. Check your booking confirmation to see what is listed under your coverage details.

CDW and LDW at Avis in Tampa reduce your financial liability for damage to the rental vehicle from a collision, theft, or vandalism. Key points to understand:

  • A deductible or excess may still apply unless your confirmation explicitly states zero deductible
  • CDW and LDW do not cover third-party liability, meaning damage or injury you cause to other people or their property
  • Common exclusions include tires, undercarriage, roof, keys, and damage from prohibited use such as off-road driving or driving under the influence
  • Only drivers named on the Avis rental agreement in Tampa are covered

For third-party liability protection in Tampa, you would need LIS or SLI (supplemental liability insurance), which is separate from CDW. Some U.S. states require a minimum level of liability to be included, but not all do. Pairing CDW with LIS gives you broader protection for your Avis rental in Tampa.

Does travel assistance come with my Avis booking in Tampa?

Yes, most Hola Car Rentals bookings, including Avis rentals in Tampa, include travel assistance provided by Terrawind Global Protection at no extra cost. However, this benefit does not apply to residents of the United States or Canada.

If you are visiting Tampa from outside North America and something unexpected happens during your trip, such as a medical emergency on the highway or a flight cancellation on your way home, the travel assistance coverage can help. Core benefits typically include:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in case of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week:

When you call, have your Hola Car Rentals confirmation number ready along with your location and a brief description of the situation. This coverage does not replace CDW or liability insurance for your Avis vehicle in Tampa; it covers travel-related emergencies for the passengers in the car.

Can I pick up my Avis car in Tampa and return it to a different city?

Yes, one-way rentals with Avis in Tampa are possible, but a drop-off fee may apply depending on your return location.

The drop-off fee is route-specific and varies based on the cities involved, the distance, the season, and the vehicle class. Here is what to expect:

  • Returning to a different Avis location within the same metro area: often no drop-off fee
  • Returning to a different Florida city such as Orlando or Miami: a drop-off fee typically applies
  • Long-distance or cross-state returns: usually carry a higher fee or may not be permitted for certain vehicle classes

During the booking process on the Hola Car Rentals website, select your different return location and the system will show whether a drop-off fee applies. If it does, it will appear under the "To pay at destination" section of the checkout screen and on your booking confirmation. This fee cannot be prepaid and is paid directly to Avis at the Tampa pickup counter or return location.

If you decide to change your return location after booking, the rental will be repriced and the drop-off fee may change. Always confirm the fee on your confirmation before heading to the Avis counter in Tampa.

What happens if my flight to Tampa is delayed and I miss my Avis pickup time?

If your flight to Tampa is delayed, Avis will hold your reservation for up to 24 hours from the original pickup time, so a short delay should not cause you to lose your booking.

Here is what to keep in mind:

  • If the delay is less than 24 hours: your Avis reservation in Tampa remains valid. Make sure you arrive during the counter's service hours, as after-hours pickup may not be available at all locations
  • If the delay is greater than 24 hours: contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]. Changes are not guaranteed but the team will assist where possible

It is a good idea to have your Avis booking confirmation handy when you arrive at the Tampa counter after a delay, as the agent may ask for your original pickup time. If the counter is closed when you arrive, check your confirmation for after-hours instructions or use the courtesy phone at the rental area.

Arriving outside the 24-hour hold window without prior contact may result in the booking being forfeited with no refund, so reaching out early is important.

Can I use my own SunPass or toll transponder in an Avis rental car in Tampa?

Yes, you can use your own toll transponder in an Avis rental car in Tampa, but you must take a specific step at the counter to avoid being charged twice.

Florida's toll system uses SunPass and E-PASS transponders, and Tampa toll roads such as the Selmon Expressway are almost entirely cashless. Avis vehicles in Tampa already come with a built-in toll device or plate-based billing system.

If you plan to use your own SunPass or visitor toll pass:

  • Inform the Avis agent in Tampa at pickup before leaving the counter
  • Ask them to deactivate the vehicle's default toll device
  • Keep your own transponder mounted correctly so it reads at each gantry

If you do not inform Avis and both devices are active, you risk being billed by both your personal account and the Avis toll program for the same toll. Resolving duplicate charges after the fact can be time-consuming.

If you prefer not to use your own pass, you can enroll in the Avis toll program in Tampa at pickup for approximately US$6.95 per day (capped at US$34.75 per month), which covers unlimited tolls during your rental period. Remember that Hola Car Rentals Tolls Cashback can reimburse up to 5% of your booking total for tolls paid on your Tampa rental.

How do I find the Avis counter when I arrive in Tampa?

When you arrive in Tampa, locate the Avis counter by following the car rental signs inside the terminal or at the rental car facility serving your arrival point.

Your booking confirmation will show the operating brand as Avis and the specific pickup location address or terminal details. Use that information to match against the signage you see on arrival.

  • On-airport counters: follow "Car Rental" signs from baggage claim directly to the counter inside the terminal
  • Consolidated rental car centers: look for a dedicated tram, bus, or shuttle marked "Rental Car Center" and board it to reach the Avis counter
  • After-hours pickup: review your Avis confirmation for specific instructions, as counter hours can vary and some locations require advance arrangements for late arrivals

If you cannot locate the Avis counter in Tampa, ask airport information staff or use the courtesy phones typically found near baggage claim in the rental car area. Bring your booking confirmation so the Avis agent can pull up your reservation quickly. Allow extra time if you are arriving during a busy period, as the Tampa rental area can be busy with other travelers picking up vehicles from multiple brands.

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