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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 1 month ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 1 month ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 4 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 1 week ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 yesterday
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 16 hours ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 5 days ago
"Company with very good prices. Easy and quick booking process."

About renting a car in Nashville

Avis operates a counter inside Nashville International Airport (BNA) on the Ground Transportation Level, and once the rental agreement is signed, you walk across Terminal Drive into Terminal Garage 1 to collect your vehicle — no shuttle required. Counter wait times average around 21 minutes, though peak travel periods can push that past an hour, so building buffer time into your arrival plan is worthwhile. Booking several weeks ahead typically improves both availability and rate. One practical advantage Nashville has over most US cities is that Tennessee currently has no toll roads, so there is no toll package to evaluate or pay-by-plate admin fee to worry about — a genuine rarity among major US destinations. Fuel is the main variable cost to plan for: Avis requires the tank returned at the same level as pickup, and fuel service charges run US$7-9 per gallon if you return short, so refueling close to the airport before drop-off is the safer move. At pickup, Avis places a deposit hold of around US$200-300 on a credit card in the primary driver's name — debit cards are not accepted. Drivers whose license uses a non-Latin script, such as Arabic, Cyrillic, or Japanese, will need an International Driving Permit alongside the original license. Drivers under 25 may face an underage surcharge unless it is already included in the booked rate.

Traveler Tips & Price Insights

When is the best time to book a rental car in Avis Car Rental | in Nashville?

You should book your rental car approximately 7 days before your trip to get a below-average price.

Price Trend (Last 90 Days)

Which is the cheapest car rental agency in Avis Car Rental | in Nashville?

In the last 72 hours, the cheapest rental cars were from Avis at 62.75/day.

Average Price by Rental Company

$ 62.75
USD $62.75

Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in Nashville include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Nashville, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Nashville.

Will I face unexpected charges at the Avis counter in Nashville when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Avis booking in Nashville are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Nashville charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my Avis rental car at Nashville Airport (BNA)?

Your Avis rental car in Nashville is not picked up inside the main terminal. Nashville International Airport (BNA) uses a consolidated Rental Car Center shared by all rental companies, including Avis.

  • After collecting your bags, follow signs to the Ground Transportation Center on Level 1 of Terminal Garage 2.
  • From there, take the dedicated shuttle bus to the Rental Car Center. The Avis check-in counter is on the Ground Transportation Level (Level 1) of that facility.
  • Allow extra time beyond your flight arrival, as the shuttle ride and counter processing can add 30 to 60 minutes before you are on the road.

When returning your Nashville Avis rental, follow signs for the Rental Car Facility from I-40, I-65, or Donelson Pike. A shuttle from the top-floor Customer Service Plaza will take you back to the terminal.

Are there toll roads in Nashville or Tennessee with an Avis rental?

No, there are no toll roads, toll bridges, or toll tunnels anywhere in Tennessee, so you will not encounter any toll charges while driving your Avis rental car in Nashville or anywhere else in the state.

This means toll-related programs such as Avis E-Toll are not necessary for driving within Tennessee. Common routes like I-40, I-65, and I-24 through Nashville are all toll-free.

If your trip takes you beyond Tennessee into neighboring states that do have tolls, your Avis rental vehicle will include an electronic toll device. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, with actual toll charges plus administrative fees billed to your card after the rental.

All bookings include Tolls Cashback from Hola Car Rentals, which reimburses up to 5% of your total booking value for any tolls paid during the rental period. This applies if you drive into a toll state during your Nashville trip.

What documents do I need to pick up an Avis rental car in Nashville?

To collect your Avis rental car in Nashville, you must bring the following physical documents to the counter:

  • A valid, original driver's license in the main driver's name (not a digital copy).
  • A major credit card with the driver's name printed on the card, used for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
  • A passport or valid government-issued photo ID.
  • Your booking confirmation or printed voucher.
  • Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For other non-English licenses, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original license.

All documents must be physical. Digital versions shown on a phone are not accepted at the Avis Nashville counter.

How much is the security deposit for an Avis rental in Nashville?

When you pick up your Avis rental car in Nashville, a temporary authorization hold will be placed on your credit card. For standard vehicles at U.S. locations, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, rental duration, and the specific Avis Nashville location.

Key points to keep in mind:

  • The hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle.
  • Your bank controls how quickly the hold disappears after release, which can take up to 15 business days.
  • Premium or specialty vehicles may carry a higher hold amount.
  • You must present a physical major credit card in the main driver's name. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at the Avis Nashville counter.

Bring a backup credit card in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on the authorization.

What are the airport fees and taxes added to an Avis rental at Nashville BNA?

Picking up your Avis rental car at Nashville International Airport (BNA) adds several location-specific fees on top of the base rate. These are standard U.S. airport rental charges and are not unique to Avis.

  • Airport Concession Recovery Fee (ACRF): typically 10 to 12% of the base rate, charged by the airport for operating on its premises.
  • Customer Facility Charge (CFC): approximately US$4.50 per rental day, covering the consolidated Rental Car Center at BNA.
  • Local and state rental taxes and surcharges: Nashville combines city, county, and state levies that can bring the total tax and fee burden to roughly 25 to 40% above the base rate.

If your booking confirmation shows Taxes and Fees as Included, you should not be billed separately for those items at the Avis Nashville counter. If you are charged for something not listed on your confirmation, the No Extra Charges© guarantee from Hola Car Rentals covers undisclosed or incorrectly billed counter charges after verification.

Renting from an off-airport Avis location in Nashville can reduce these fees significantly, as airport concession and facility charges do not apply off-site.

What is the minimum age to rent a car with Avis in Nashville?

The minimum age to rent an Avis car in Nashville without a surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter surcharge, and most vehicle classes are restricted to renters aged 25 and older.

If you are between 21 and 24, the vehicle classes typically available to you at the Avis Nashville counter are Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV. Categories such as Full Size SUV, Minivan, Luxury, and Premium are generally restricted.

One important exception for Avis in Nashville: if you are a citizen or resident of Latin America or the Caribbean, aged 21 to 24, certain Hola Car Rentals rates with Avis waive the young-renter surcharge for the main driver. This waiver must appear explicitly on your booking confirmation to be valid at the counter.

Regardless of age, all renters must present a valid driver's license and a major credit card in the main driver's name for the security deposit hold.

Can I add an additional driver to my Avis rental in Nashville?

Yes, you can add an additional driver to your Avis rental in Nashville, either at no cost if your booking confirmation states the additional driver is included, or for a fee paid at the counter if it is not.

For Avis in Nashville, the additional driver fee is US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes for the rental period.

Requirements for adding a driver at the Avis Nashville counter:

  • The additional driver must be present at pick-up with a valid driver's license.
  • For Avis, the additional driver must be at least 25 years old.
  • If the additional driver's license uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit is also required.
  • Both the main driver and the additional driver must sign the rental agreement.

Only drivers listed on the Avis rental agreement are covered by protections such as CDW/LDW. Anyone who drives the Nashville rental without being named on the contract may void those coverages.

Does Hola Car Rentals offer Tolls Cashback for Avis rentals in Nashville?

Yes, all Hola Car Rentals bookings, including Avis rentals in Nashville, include Tolls Cashback that reimburses up to 5% of your total booking value for tolls paid during the rental.

Because Tennessee has no toll roads, you will not pay any tolls driving within Nashville or anywhere else in the state. However, if your Avis Nashville rental takes you into a neighboring state that does have tolls, such as Georgia or Virginia, the Tolls Cashback benefit applies to those charges.

To claim your cashback after returning your Nashville Avis rental:

  • Email [email protected] within 30 days of vehicle return.
  • Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}.
  • Attach your Hola Car Rentals confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid.

Refunds are issued to the original payment method used for the booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

What are Nashville's one-way street rules I should know before driving an Avis rental?

Nashville's downtown grid includes several dedicated one-way avenues that can catch first-time drivers off guard, especially when navigating an Avis rental car in an unfamiliar city.

  • Third Avenue, Fourth Avenue, and Seventh Avenue downtown are one-way streets. Pay close attention to signage before turning.
  • Second Avenue has been undergoing a conversion from one-way to two-way traffic. Navigation apps may not always reflect the current status, so watch for posted signs.
  • Some bus-priority lanes on corridors like Murfreesboro Pike restrict general car access. Vehicles may only briefly enter these lanes to make a right turn. Driving in them otherwise can result in a violation.

Nashville's freeway system around downtown is also unusually complex. I-40, I-65, and I-24 converge in an ellipse-shaped loop with frequent left exits, weaving merges, and single-lane flyovers. If you are driving your Avis rental car in Nashville for the first time, use a GPS or navigation app and allow extra time when navigating the downtown interchange area.

Red light cameras operate at Nashville intersections and issue mailed tickets to the registered vehicle owner, which in a rental situation means the charge is passed through to the renter.

What fuel policy applies to my Avis rental car in Nashville?

Your Avis rental car in Nashville follows a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for your Nashville Avis rental:

  • At pick-up, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard.
  • During the rental, use the correct fuel type as shown in the vehicle. Wrong-fuel incidents are not covered and may generate charges.
  • Before returning, refuel within approximately 10 miles or 15 km of the Nashville return location so the gauge does not drop below full before you arrive.
  • Keep your final fuel receipt showing the date, time, and station address.

If you return the Avis Nashville rental with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee. Fuel prices in the Nashville area generally hover at or slightly below the U.S. National average.

Can I rent an Avis car in Nashville and return it in a different city?

Yes, one-way rentals are available with Avis in Nashville, allowing you to pick up at one location and return at a different city or airport. A drop-off fee may apply depending on the route.

How the drop-off fee works for your Nashville Avis rental:

  • Same-city returns, such as picking up at Nashville Airport (BNA) and dropping off at a downtown Avis location, often carry no drop-off fee.
  • Returns to a different city or state typically incur a one-way fee that varies by distance, vehicle class, and season.
  • Cross-country or remote routes may carry higher fees or may not be permitted.

The drop-off fee, if applicable, will be shown under the To Pay at Destination section during the booking process on the Hola Car Rentals website. It is not prepaid and is paid at the Avis Nashville counter at pick-up.

If you need to change your return location after booking, contact support before your pick-up date, as mid-rental route changes must be approved by the partner and may increase the fee or affect availability.

Does my Avis Nashville booking include travel assistance or medical coverage?

Yes, most Hola Car Rentals bookings, including Avis rentals in Nashville, include travel assistance and medical coverage provided by Terrawind Global Protection at no extra cost. However, this benefit does not apply to residents of the United States or Canada.

For eligible travelers, the coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers.
  • Legal assistance in the event of a road accident, which is particularly relevant on Nashville's complex freeway interchanges and downtown streets.
  • Compensation for luggage lost by the airline.
  • Flight cancellation insurance.

This coverage does not replace CDW/LDW for damage to the Avis rental vehicle, nor does it cover third-party liability to others. Those are separate protections.

If you need assistance during your Nashville rental, contact Terrawind 24 hours a day, 7 days a week:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call.

What insurance options are available for an Avis rental car in Nashville?

When picking up your Avis rental car in Nashville, you have two main insurance protections to consider: one for the vehicle itself and one for third-party liability.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the Avis rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your booking confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Nashville rental. In Tennessee, state-minimum liability is not universally mandated for rental companies, so coverage levels can vary. Adding supplemental liability coverage is strongly recommended.

Common exclusions to be aware of for your Nashville Avis rental:

  • Tires, wheels, undercarriage, and roof damage are often excluded from CDW/LDW unless a specific add-on is purchased.
  • Prohibited use such as off-road driving, DUI, or driving in restricted areas voids coverage.
  • Only drivers named on the Avis rental agreement are covered. Unlisted drivers void protections.

Review your booking confirmation to confirm which coverages are included in your rate before arriving at the Nashville counter.

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