Avis Car Rental
in Arizona

Hola Car Rentals is the only premium partner of the top car rental brands operating in Arizona, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Arizona.

No. With Hola Car Rentals, all costs and charges for your Avis booking in Arizona are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Arizona charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, Avis operates at Phoenix Sky Harbor Airport (PHX) in Arizona, and the counter is open 24 hours a day, 7 days a week.

The Avis counter is located at the Rental Car Center at 1805 E Sky Harbor Cir South, Phoenix, AZ 85034. You do not walk directly from the terminal to the counter. Instead, follow these steps:

• After collecting your luggage, follow signs to the Rental Car Center shuttle stop inside the terminal.
• Board the shuttle, which runs every few minutes between the airport terminals and the Rental Car Center.
• Once at the Rental Car Center, follow signs to the Avis counter to complete your pickup.

For after-hours returns at PHX, Avis accepts key drop-offs. Lock the vehicle, place the keys in the key drop box at the return area, and the vehicle will be checked in the next business day. Note that you remain responsible for the vehicle until it is formally checked in.

No, Arizona has no toll roads, so you will not encounter any toll charges while driving your Avis rental car within the state.

Unlike other U.S. states such as Florida, Texas, or California, Arizona does not operate any cashless toll lanes, toll highways, or congestion zones. This means:

• No transponder or e-Toll program is needed for driving within Arizona.
• No toll-related administrative fees will be added to your Avis rental bill for in-state travel.
• There are no emission zones or congestion charges anywhere in Arizona.

If your trip takes you beyond Arizona into neighboring states that do have tolls, your Avis vehicle will include an electronic toll device. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, with actual toll amounts plus processing fees billed after the rental.

Yes, you need to bring several physical documents to pick up your Avis rental car in Arizona. Digital copies are not accepted at the counter.

• A valid, original driver's license in the main driver's name.
• A physical major credit card with the driver's name printed on the card, used for the security deposit hold (debit and prepaid cards are not accepted).
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting Arizona from abroad.

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or a Latin alphabet, an IDP is recommended but not strictly required.

The IDP is a translation document only and is never valid without your original license. Obtain it in your home country before traveling to Arizona, as it cannot be issued abroad.

Yes, all Hola Car Rentals bookings, including Avis rentals in Arizona, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental period.

Because Arizona itself has no toll roads, this benefit is most relevant if your Avis rental takes you into neighboring states that do have tolls, such as California or Nevada. If you pay tolls on those routes, you can claim the cashback after returning the vehicle.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid.
• Include your full name, travel dates, and the last 4 digits of the card used for the booking.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Yes, drivers under 25 can rent an Avis car in Arizona, but a young-renter surcharge applies and certain vehicle classes are restricted.

The standard rules for Avis rentals in Arizona are:

• Drivers aged 25 and older: no age surcharge.
• Drivers aged 21 to 24: a young-renter fee of US$13 per rental day applies, capped at US$65 plus taxes, paid at the counter.
• Drivers under 21: not eligible to rent with Avis in Arizona.

Drivers under 25 are also restricted from renting certain vehicle classes, including full-size sedans, SUVs, minivans, convertibles, luxury, and premium vehicles. Economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV categories are generally available.

One exception applies to travelers from Latin America and the Caribbean aged 21 to 24: Avis may waive the young-renter fee on eligible Hola Car Rentals rates when the waiver is explicitly shown on the booking confirmation. Check your confirmation or contact support to verify eligibility before your Arizona pickup.

Yes, Avis at Phoenix Sky Harbor Airport (PHX) in Arizona offers after-hours vehicle returns, and the process is straightforward.

Follow these steps for an after-hours drop-off at the PHX Rental Car Center:

• Drive to the Avis return area at the Rental Car Center, located at 1805 E Sky Harbor Cir South, Phoenix, AZ 85034.
• Lock the vehicle and remove all personal belongings.
• Place the keys in the designated key drop box at the return area.
• The vehicle will be formally checked in the next business day.

Important: you remain financially responsible for the Avis vehicle until it is officially checked in, even after dropping the keys. Take photos of the car's condition and fuel gauge before leaving, and keep your fuel receipt if you refueled nearby. Shuttles from the Rental Car Center to the airport terminals run regularly, so you can reach your departure gate after completing the drop-off.

Yes, Avis will place a temporary security hold on your credit card when you pick up your rental in Arizona. The hold is not a charge but reduces your available credit until it is released after the rental ends.

For Avis rentals in the United States, including Arizona, the typical hold is approximately US$300 to US$400 for standard vehicle classes. The exact amount can vary based on:

• The vehicle class (premium or specialty vehicles may require a higher hold).
• The specific Arizona location, whether airport or city.
• The rental duration and season.

The hold must be placed on a physical major credit card in the main driver's name, with the driver's name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at Avis in Arizona.

After you return the vehicle, Avis releases the hold, but your bank controls when the funds become available again, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined.

Yes, Avis offers one-way rentals across Arizona, allowing you to pick up at one location and return to a different city or airport. However, a drop-off fee may apply depending on the route.

Avis operates at multiple Arizona airports and city locations, including Phoenix Sky Harbor (PHX), Phoenix-Mesa Gateway (AZA), Tucson International (TUS), Flagstaff Pulliam (FLG), Prescott Regional (PRC), Page Municipal (PGA), Lake Havasu City (HII), Laughlin/Bullhead International (IFP), and Yuma International, as well as non-airport locations in Phoenix, Tempe, Goodyear, and Tucson.

Key points about one-way rentals with Avis in Arizona:

• The drop-off fee is route-specific and varies by distance, vehicle class, and season.
• The fee is listed under the "To pay at destination" section during booking and on your confirmation.
• This fee cannot be prepaid and is paid directly to Avis at the counter.
• Cross-border one-ways, such as returning the Avis vehicle in a neighboring state, may be restricted or carry higher fees depending on partner rules.

Always verify the drop-off fee shown on your confirmation before completing your Arizona booking.

Yes, most Hola Car Rentals bookings, including Avis rentals in Arizona, include travel assistance coverage provided by Terrawind Global Protection at no extra cost. Note that this benefit does not apply to residents of the United States or Canada.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of a road accident, which is especially useful on Arizona's remote highways and desert routes.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

If you need assistance during your Avis rental in Arizona, contact Terrawind 24 hours a day:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW/LDW for damage to the Avis vehicle or third-party liability insurance. Check your booking confirmation for the exact terms and coverage limits that apply to your Arizona rental.

Yes, Avis rentals in Arizona follow a Full-to-Full fuel policy by default, meaning you receive the car with a full tank and must return it full to avoid additional charges.

Here is how it works in practice:

• At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the rental agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.
• Refuel within approximately 10 miles or 15 km of your return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the Avis vehicle in Arizona with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

Gas stations are widely available near major Arizona Avis return locations, including Phoenix Sky Harbor (PHX) and Tucson International (TUS). Ask the Avis agent at pickup to confirm the nearest station to your return point.

Yes, you can add an additional driver to your Avis rental in Arizona, either as part of your rate or by paying a fee at the counter.

For Avis in Arizona, the additional driver fee is US$13 per rental day plus taxes, capped at US$65 plus taxes for the rental period, when not already included in your rate. Check your Hola Car Rentals confirmation for the line "Additional driver free of charge" to see if it is already covered.

Requirements for adding a driver to an Avis rental in Arizona:

• The additional driver must be present at the Avis counter at pickup.
• They must present a valid driver's license and any required ID.
• For Avis in Arizona, additional drivers must generally be at least 25 years old.
• Both the main driver and the additional driver must sign the rental agreement.

Only drivers listed on the Avis rental agreement are covered by protections such as CDW/LDW and liability insurance. If someone not on the contract drives the vehicle in Arizona, coverage may be void and additional charges could apply.

Yes, Avis operates at several smaller Arizona airports, but counter hours at these locations are more limited than at Phoenix Sky Harbor, so planning your arrival time is important.

Known operating hours at Arizona Avis locations outside Phoenix:

• Laughlin/Bullhead International Airport (IFP), Bullhead City: Monday to Friday 8:00 AM to 6:00 PM, Saturday and Sunday 8:00 AM to 4:00 PM.
• Lake Havasu City Airport (HII): Avis is located in the baggage claim area; walk-up renters should follow arrivals and baggage claim signs. Confirm current hours directly with the location.
• Prescott Regional Airport (PRC), 6600 Airport Ave: Hours are not published in detail; confirm before arrival.
• Page Municipal Airport (PGA), 238 10th Avenue: Hours are not published in detail; confirm before arrival.

Unlike the 24/7 Avis counter at Phoenix Sky Harbor in Arizona, these smaller locations do not offer after-hours pickup or key drop services. If your flight arrives outside counter hours, your Avis booking may be held for up to 24 hours from the original pickup time, but you will not be able to collect the vehicle until the counter reopens.

Yes, Avis in Arizona offers Collision Damage Waiver (CDW) and Loss Damage Waiver (LDW) coverage, which reduces your financial liability if the rental vehicle is damaged or stolen during your trip.

What CDW/LDW typically covers on an Avis rental in Arizona:

• Damage to the rental car from a collision or covered incident.
• Theft or vandalism of the vehicle.
• Repairs or the vehicle's value up to the policy limit, minus any applicable deductible.

What CDW/LDW does not cover:

• Damage or injury caused to third parties, which requires separate liability coverage (LIS/SLI/ALI).
• Tires, wheels, undercarriage, or roof damage in most cases.
• Incidents involving prohibited use such as off-road driving, DUI, or unauthorized drivers.

Before picking up your Avis vehicle in Arizona, check your Hola Car Rentals confirmation to see whether CDW/LDW is already included in your rate. If a deductible applies, you will be responsible for that amount per incident even with coverage active. Pairing CDW/LDW with a liability add-on gives you more complete protection for driving in Arizona.