Alamo Car Rental
in Alaska

Hola Car Rentals is the only premium partner of the top car rental brands operating in Alaska, including Alamo, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Alamo rental experience and peace of mind throughout your trip in Alaska.

No. With Hola Car Rentals, all costs and charges for your Alamo booking in Alaska are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Alamo counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Alamo counter in Alaska charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Alamo to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Alamo operates at three airport locations in Alaska, all inside the respective terminals near baggage claim.

• Anchorage: Ted Stevens Anchorage International Airport (ANC), 5000 W International Airport Rd. The Alamo counter is inside the terminal near baggage claim. You can use Accelerated Check-in online, a touch-screen kiosk to print your agreement and go directly to the car, or the Skip the Counter option where you print your agreement online and proceed straight to the vehicle.
• Fairbanks: Fairbanks International Airport (FAI), 6450 Airport Way. The Alamo counter is inside the terminal near baggage claim, with the same Accelerated Check-in and kiosk options available.
• Juneau: Juneau International Airport (JNU). Alamo also operates here, though specific counter details are limited.

All three Alaska locations are airport-based. There are no downtown or off-airport Alamo locations in Alaska. Follow the car rental signage inside each terminal to reach the Alamo counter.

The Alamo counter at Ted Stevens Anchorage International Airport (ANC) in Alaska operates on a split-shift schedule that covers most flight arrival windows.

• Monday through Sunday: 05:30 to 23:59, with an additional window from 00:00 to 02:30 overnight.

This schedule applies every day of the week, giving Alamo coverage for both early morning departures and late-night arrivals in Alaska. If your flight lands outside these hours, Alamo provides an after-hours key drop option. You park the vehicle in the designated return area on the second floor of the onsite parking garage at ANC and drop the keys in the dropbox next to the return booth. Note that you remain responsible for the vehicle until the counter opens and processes the return. Always confirm current hours on your booking confirmation before travel, as hours can change on holidays.

Yes, Alamo locations in Alaska offer after-hours key drop for returns outside counter operating hours.

The process differs slightly by airport:

• Anchorage (ANC): Drive to the designated Alamo return lane on the second floor of the onsite parking garage. Drop your keys in the dropbox located next to the return booth.
• Fairbanks (FAI): Park in the designated Alamo parking area onsite at the airport. Drop your keys in the dropbox at the Alamo counter near baggage claim.

Important: when you use after-hours drop at any Alaska Alamo location, you remain financially responsible for the vehicle until the counter opens and a staff member formally checks it in. Take photos of the car's condition, fuel gauge, and odometer before leaving. Keep your rental agreement and any fuel receipts. If there is any dispute about the vehicle's condition after an after-hours return, your photos and documentation will be essential.

Alaska has almost no toll roads, which makes it one of the simplest states for Alamo renters when it comes to tolls. The only tolled facility in Alaska is the Anton Anderson Memorial Tunnel, also known as the Whittier Tunnel, which connects the town of Whittier to Highway 1 near Anchorage.

• The tunnel is the longest highway tunnel in North America at 2.5 miles.
• Payment is cash-only at a manned toll booth. There are no electronic systems such as E-ZPass or any other transponder network operating in Alaska.
• The toll for a standard 2-axle vehicle is US$13. Larger vehicles with more axles pay higher rates.

Because the Whittier Tunnel is cash-only, the electronic toll programs offered by rental companies (such as PlatePass or e-Toll) do not apply here. Your Alamo vehicle's built-in toll device will not be activated by this tunnel, and no daily toll program fees will be triggered. Simply bring cash if you plan to drive through the tunnel during your Alaska trip. There are no congestion charges or emissions zones anywhere in Alaska.

To collect your Alamo rental in Alaska, you must present the following physical documents at the counter:

• A valid, original driver's license (not a digital copy). If your license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original license.
• A major credit card with your name printed on the physical card, in the main driver's name. Debit cards and prepaid cards are not accepted for the security deposit hold.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors traveling internationally).

All documents must be physical originals. Digital versions shown on a phone are not accepted at the Alamo counter in Alaska. If your license uses a non-Latin alphabet, obtain your IDP before leaving your home country, as it cannot be issued abroad. The IDP is a translation only and must always be carried together with your original license.

Yes, a physical major credit card in the main driver's name is required at the Alamo counter in Alaska to cover the security deposit hold.

Key points to know before your Alaska pickup:

• The card must have the driver's name printed on it and be physically present. Digital wallets, virtual cards, and prepaid cards are not accepted.
• For standard vehicles in the United States, typical deposit holds range from US$300 to US$400, though the exact amount is set by the Alamo desk and may vary by vehicle class or location.
• The hold is a temporary authorization, not a charge. It reduces your available credit until Alamo releases it after you return the vehicle. Your bank may take up to 15 business days to reflect the release.
• Even if you prepaid your booking, you must still present a credit card at the Alamo counter in Alaska for the hold.

Bring a backup credit card in your name in case your primary card is declined. Notify your bank of your travel dates to prevent fraud blocks on in-person authorizations in Alaska.

Yes, Tolls Cashback is included with all Hola Car Rentals bookings, including Alamo rentals in Alaska.

Alaska has only one tolled facility: the Anton Anderson Memorial Tunnel (Whittier Tunnel) near Anchorage, which charges US$13 cash for a standard vehicle. If you pay that toll during your Alaska rental, you can claim cashback for it.

How to claim:

• Email [email protected] within 30 days of returning your Alamo vehicle in Alaska.
• Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}.
• Attach your Hola Car Rentals confirmation, the Alamo rental agreement, and a receipt or proof of the toll payment.

The refund is the lesser of the total tolls you paid or 5% of your total booking value. For example, if your booking total is US$400, the cap is US$20. If you paid US$13 at the Whittier Tunnel, you would receive US$13 back. Refunds are processed to your original payment method within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

The minimum age to rent with Alamo in Alaska without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily underage fee at the Alamo counter.

• Alamo charges US$15 per day plus applicable taxes for drivers under 25 in Alaska.
• Drivers under 25 are also restricted from renting certain vehicle classes, including full-size SUVs, minivans, luxury, premium, and convertible categories. Economy, compact, and intermediate vehicles are generally available to younger renters.
• Drivers under 21 are not eligible to rent with Alamo in Alaska.

All standard requirements still apply regardless of age: a valid driver's license, a major credit card in the main driver's name for the deposit, and all required documents. If your license uses a non-Latin alphabet, an International Driving Permit is also required. The young-renter surcharge is paid directly at the Alamo counter in Alaska and is not included in your prepaid rate.

Alamo rentals in Alaska typically include basic state-minimum third-party liability coverage as required by law, but this may not be sufficient for all situations. Here is what you need to understand about coverage for your Alaska rental:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): This reduces your financial liability for damage to the Alamo vehicle itself. A deductible may apply unless your confirmation explicitly states zero deductible. It does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): This covers bodily injury and property damage you may cause to others. Some U.S. states require a minimum level, but coverage limits can be low. Adding supplemental liability up to US$300,000 is strongly recommended for driving in Alaska.
• CDW/LDW does not cover tires, undercarriage, roof, or personal belongings.

Review your Hola Car Rentals booking confirmation carefully to see which protections are included in your selected rate. If you are unsure, contact support before picking up your Alamo vehicle in Alaska.

Yes, you can add an additional driver to your Alamo rental in Alaska, either as an included benefit or for a fee paid at the counter.

• If your Hola Car Rentals confirmation states "Additional driver free of charge," the first extra driver is included at no cost.
• If not included, Alamo charges US$15 per day plus applicable taxes for each additional driver in Alaska.
• The additional driver must be physically present at the Alamo counter in Alaska at the time of pickup, with a valid driver's license and any required ID.
• If the additional driver's license uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit is also required.
• The additional driver must meet the same minimum age requirements. Drivers aged 21 to 24 may be subject to a young-renter surcharge.

Only drivers listed on the Alamo rental agreement in Alaska are covered by the vehicle's protections. Anyone who drives without being named on the contract may void your coverage. Both the main driver and the additional driver must sign the agreement at the counter.

Alamo rentals in Alaska follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for your Alaska rental:

• At pickup, check the fuel gauge with the Alamo agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer.
• During your rental in Alaska, use the correct fuel type as specified in the vehicle documentation.
• Before returning to the Alamo location, refuel within approximately 10 miles or 15 km of the return airport. Keep your fuel receipt showing the date, time, and station address.
• At Anchorage (ANC), return the vehicle to the designated lane on the second floor of the onsite parking garage. At Fairbanks (FAI), use the designated Alamo parking area at the airport.

If you return the vehicle below the recorded fuel level, Alamo may charge you for the fuel shortfall at their refueling rate, which is typically higher than retail pump prices, plus a service fee. For after-hours returns at Alaska Alamo locations, leave your fuel receipt in the key envelope and keep a photo of the full gauge.

Yes, most Hola Car Rentals bookings, including Alamo rentals in Alaska, include travel assistance coverage provided by Terrawind Global Protection. This can be especially valuable given Alaska's remote geography and long distances between towns.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance benefit on their Alamo Alaska rental.

If you need assistance during your Alaska rental, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Always check your specific booking confirmation for the exact terms and coverage limits that apply to your Alamo rental in Alaska.

Yes, one-way rentals with Alamo in Alaska are possible, but a drop-off fee may apply depending on the route.

Alamo has three airport locations in Alaska: Anchorage (ANC), Fairbanks (FAI), and Juneau (JNU). Returning your vehicle to a different Alaska airport than where you picked it up is a one-way rental and may trigger a repositioning fee set by Alamo.

• The drop-off fee is route-specific and varies by the cities involved, the season, and the vehicle class.
• If a fee applies, it will be shown under the "To pay at destination" section during the Hola Car Rentals booking process and on your confirmation. It cannot be prepaid.
• If no fee appears during booking, no drop-off charge should apply to your route.

You can also return your Alamo Alaska rental to a location outside Alaska, such as in the contiguous United States, but cross-border or cross-region one-ways may carry higher fees or may not be permitted for certain vehicle classes. Always verify the specific route during the booking process. If you need to change your drop-off location after booking, contact support, as changes may reprice the rental.