Van Rental
in Ontario

Hola Car Rentals is a premium partner of the leading car rental companies in Ontario, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match, even when renting a van:

• Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique van rental experience with complete protection and peace of mind during your trip in Ontario.

No. With Hola Car Rentals, all costs and charges for your van booking in Ontario are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting a van or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Ontario charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up your rental van in Ontario, you must present all documents in physical form at the counter. Digital copies are not accepted.

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card (debit and prepaid cards are not accepted for the security hold)
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from abroad)

If your driver's license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, you must also carry an International Driving Permit (IDP) alongside your original license. The IDP is a translation only and is not valid on its own. For licenses in the Latin alphabet, an IDP is recommended but not mandatory for van rentals in Ontario.

Obtain your IDP in your home country before traveling, as it cannot be issued abroad.

When you pick up your van in Ontario, the rental partner will place a temporary authorization hold on your credit card. This is not a charge, but it reduces your available credit until the rental is closed and your bank releases the hold.

For van rentals in Ontario, typical holds range from approximately CAUS$ 300 to CAUS$ 750, depending on the rental brand, location, vehicle class, and season. Larger or premium vans may attract higher holds.

• The hold must be placed on a major credit card in the main driver's name, with the driver's name printed on the card
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• After you return the van, the hold is released, but your bank may take up to 15 business days to reflect the release

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel to Ontario to prevent fraud blocks on the authorization.

The main toll road affecting van rentals in Ontario is Highway 407 ETR, a privately operated, fully electronic highway spanning 108 km across the Greater Toronto Area. All other major Ontario highways, including the 400, 401, and QEW, are toll-free.

The 407 ETR is 100% cashless. There are no cash booths. Tolls are charged based on distance traveled, time of day, and zone. As a reference, a 25 km peak-period trip can cost approximately CAUS$ 30 when a camera charge is included for vehicles without a transponder.

When you rent a van in Ontario, the rental partner may offer a toll program:

• A flat-rate daily pass for unlimited use, typically CAUS$ 10 to CAUS$ 15 per day
• A pay-per-use option where the partner charges you the actual toll plus an administrative fee per transaction

If you drive the 407 ETR without enrolling in a program, the highway photographs your van's license plate, bills the rental company, and the company then charges your card for the toll plus administrative fees. GPS devices may route you onto the 407 by default, so check your route settings before driving.

Ontario has no congestion charges or emissions zones.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your van rental in Ontario.

This is especially useful if your Ontario itinerary takes you onto Highway 407 ETR, where toll costs can add up quickly depending on distance and time of day.

To claim your cashback after returning the van:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a receipt or invoice showing the toll charges paid

The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your booking total is US$600, the maximum cashback is US$30. If you paid US$18 in tolls on the 407 ETR, you receive US$18 back. Refunds are issued to your original payment method within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

Toronto Pearson International Airport (YYZ) is the primary pickup location for van rentals in Ontario. Major brands available at YYZ include Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty, among others.

Counter hours vary by brand at YYZ. As a general reference:

• Avis and Budget: approximately 06:00 to 01:00 on weekdays, with reduced hours on weekends
• Other brands such as Alamo, Enterprise, and National operate during standard airport hours

To find your van pickup counter at YYZ, confirm the operating brand on your booking confirmation and follow the car rental signs within the terminal. Some brands operate from a consolidated rental area accessible by shuttle from the terminal. Check your confirmation for the specific counter address and any after-hours key drop instructions if your flight arrives late.

Van availability at YYZ is strong, with models such as the Chrysler Grand Caravan, Toyota Sienna, and Chrysler Pacifica commonly offered. If you are picking up a van at a location outside Toronto, such as Markham or Mississauga, confirm counter hours directly with the rental brand, as hours may differ from the airport.

Yes, provincial law in Ontario requires every vehicle on the road to carry third-party liability insurance, and this statutory coverage is included by default when you rent a van in Ontario through Hola Car Rentals.

This means your van rental in Ontario comes with a baseline level of liability protection for injury or property damage you may cause to others while driving. However, the statutory minimum may not be sufficient for all situations, and you can purchase supplemental liability coverage (LIS/ALI/SLI) to increase your protection limits.

• Statutory liability follows the van and is included in your rental by default in Ontario
• Supplemental liability (up to US$300,000) can be added for broader protection
• Third-party liability does not cover damage to the van itself, which is handled by CDW/LDW
• It also does not cover your personal injuries (PAI) or belongings (PEC)

At the counter, verify on your rental agreement that the correct coverage is active and note any territory restrictions. Only drivers named on the rental agreement are covered, so add all additional drivers before leaving the lot.

Van rentals in Ontario follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the lot.

When returning your van in Ontario:

• Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• Take a photo of the full gauge at the station as evidence
• For after-hours returns, leave the receipt in the key envelope and keep a copy

If you return the van below the recorded starting level, the rental partner may charge you for the fuel shortfall at their own refueling rate, which is typically higher than pump prices, plus a service fee. Refueling near the airport or return location before drop-off is always the most cost-effective option for van rentals in Ontario.

Travel assistance through Terrawind Global Protection is included with most Hola Car Rentals bookings, but this benefit does not apply to Canadian or US residents. If you are visiting Ontario from outside North America and renting a van, you are likely eligible for this coverage.

The assistance covers up to 5 passengers in your van and includes:

• Medical coverage for accidents and non-pre-existing illnesses during your trip
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you experience a medical emergency or accident while driving your van in Ontario, contact the assistance line before incurring expenses, as some reimbursements require prior authorization:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW/LDW for damage to the van itself, nor does it cover third-party liability to others.

Yes, you can add an additional driver to your van rental in Ontario, either at no cost if your rate includes it or for a daily fee paid at the counter.

Check your booking confirmation for the line "Additional driver free of charge" to see if it is already included. If not, fees vary by brand for van rentals in Ontario:

• Avis, Budget, and Payless: CAUS$ 13 per rental day, capped at CAUS$ 65
• Hertz, Thrifty, and Dollar: CAUS$ 13.50 per rental day, capped at CAUS$ 189
• Alamo, National, and Enterprise: CAUS$ 15 per day

Requirements for adding a driver to your Ontario van rental:

• The additional driver must be present at the counter at pickup with a valid driver's license
• They must meet the minimum age requirements for Ontario rentals
• For Avis, Budget, and Payless, the additional driver must be at least 25 years old
• Both the main driver and the additional driver must sign the rental agreement

Only drivers named on the agreement are covered by CDW/LDW and liability protections. If someone drives the van who is not listed, coverage may be void.

Yes, van rentals in Ontario are subject to minimum age requirements, and drivers under 25 typically face a young driver surcharge at the counter.

The minimum rental age in Ontario is generally 21, though some vehicle classes, including larger vans, may have stricter requirements depending on the rental brand. Drivers under 25 will be charged an additional daily fee on top of the base van rental rate. The exact surcharge amount varies by brand and is paid at the counter in Ontario.

• Minimum age is typically 21 for standard van rentals in Ontario
• Drivers aged 21 to 24 pay a young driver surcharge at pickup
• Some premium or larger van categories may require the driver to be at least 25
• There is no upper age limit for van rentals in Ontario

If you are under 25 and planning to rent a van in Ontario, confirm the surcharge amount with the rental brand before booking, as fees are set by the partner and paid locally. Budget for this additional cost when comparing van rental rates in Ontario.

If you return your van after the agreed drop-off time in Ontario, the rental partner will typically allow a grace period of approximately 30 minutes before additional charges apply. This grace period is not guaranteed and varies by brand and location.

After the grace period, you may be charged for:

• Extra hours or an additional full day at the rental rate
• A late return fee, depending on the partner's policy

If your flight into Ontario is delayed, rental companies at Toronto Pearson Airport (YYZ) will generally hold your van reservation for up to 24 hours from the original pickup time. If the delay exceeds 24 hours, contact Hola Car Rentals support as soon as possible, though changes are not guaranteed.

To avoid late return charges on your Ontario van rental, plan your return time to allow for refueling near the drop-off location and any unexpected traffic. If you need more time with the van, contact the rental branch in Ontario directly to request an extension before the scheduled return time, as extending after the fact may be more expensive.

Yes, one-way van rentals in Ontario are possible, but a drop-off fee may apply depending on the route, rental brand, and vehicle class.

When booking a one-way van rental in Ontario, the drop-off fee is shown during checkout under the "To pay at destination" section. This fee is paid at the counter and cannot be prepaid. Common patterns for Ontario van rentals:

• Returning the van to the same city or airport in Ontario: typically no drop-off fee
• Dropping the van in a different Ontario city: a drop-off fee usually applies, varying by distance and brand
• Cross-border one-ways (for example, Ontario to a US state): may be restricted or carry higher fees depending on the partner

If you are considering a cross-border one-way with your Ontario van rental, confirm with the rental brand whether cross-border travel is permitted, as some partners restrict this or require advance authorization. Driving the van into the United States or another province without permission may void your coverage.

Always review your booking confirmation for the drop-off fee line before picking up your van in Ontario.

Van rentals in Ontario are concentrated primarily at Toronto Pearson International Airport (YYZ) and nearby areas such as Mississauga and Markham, where the widest selection of models is available.

Common van models offered by rental brands in Ontario include:

• Chrysler Grand Caravan
• Dodge Grand Caravan
• Chrysler Voyager
• Chrysler Pacifica
• Toyota Sienna
• Ford Transit Custom

These are minivans and passenger vans suitable for families or groups traveling around Ontario. Availability of specific models is not guaranteed, as rental partners operate on a similar-vehicle policy, meaning you may receive a comparable van in the same category rather than the exact model shown.

If you need a larger van such as a 12 or 15-passenger model for group travel in Ontario, confirm availability directly with brands like Enterprise or National at YYZ before booking, as these larger vehicles may have additional age or licensing requirements. Booking your Ontario van rental at least two days in advance is recommended to secure the best availability and rates.