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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 15 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

What does my SUV rental in Rhode Island through Hola Car Rentals include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Rhode Island, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting an SUV:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected SUV rental experience and peace of mind throughout your trip in Rhode Island.

Will I face unexpected charges when I rent an SUV in Rhode Island through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your SUV booking in Rhode Island are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting an SUV or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Rhode Island charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my SUV rental at Rhode Island T.F. Green Airport?

Your SUV rental counter at Rhode Island T.F. Green International Airport (PVD) in Warwick is reached by following signs toward baggage claim, then taking the escalator to the 3rd floor to reach the InterLink facility via the Skywalk. All major partner brands, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Payless, and Thrifty, operate their SUV rental counters from this consolidated facility.

Counter hours vary by brand. As a general guide, Enterprise is open from 6:00 AM to 11:59 PM and Budget from 6:00 AM to 12:30 AM daily. If you are arriving outside those windows, after-hours SUV returns are available: park in the designated secure lot, leave your keys and contract on the dashboard as instructed by your rental agreement.

Bring your physical driver's license, a major credit card in the main driver's name with the name printed on the card, your passport, and your booking confirmation to the counter.

Are there toll roads I should know about when driving an SUV in Rhode Island?

Yes, there are toll roads you will encounter when driving an SUV in Rhode Island, and the main one affecting most renters is the Newport Bridge (Claiborne Pell Bridge), which connects Newport on Aquidneck Island to Jamestown on Conanicut Island.

The Newport Bridge uses the E-ZPass electronic system. Typical costs for a standard 2-axle vehicle are:

  • E-ZPass (non-resident): US$4.00
  • Bill by Mail (no transponder, license plate capture): US$6.00

Rhode Island also has the RhodeWorks system at 12 locations on I-95, I-295, I-195, and other routes, but this applies only to heavy trucks. Passenger SUV rentals pay nothing at RhodeWorks gantries.

Rhode Island has no congestion charges, emissions zones, or city-center driving fees.

Your SUV rental at PVD will already have an electronic toll device installed. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day depending on the partner) or pay per use, where the rental company bills actual tolls plus an administrative fee. If you drive through a toll without enrolling, a Bill by Mail charge of US$6.00 plus potential late fees may apply, along with a rental company processing fee of US$15 or more per unpaid toll.

What documents do I need to pick up an SUV rental in Rhode Island?

To pick up your SUV rental in Rhode Island, you must present all documents in physical form at the counter. Digital copies are not accepted.

  • Original, unexpired driver's license in the main driver's name
  • International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is also recommended if your license is not in English and not issued by an EU or EEA country. The IDP is a translation only and must be carried alongside your original license
  • A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold. Debit and prepaid cards are not accepted
  • Passport or valid government photo ID
  • Booking confirmation or printed voucher (required for certain rentals)
  • Round-trip flight or cruise tickets

For premium or full-size SUV classes in Rhode Island, deposits can range from US$400 to US$850, so ensure your credit card has sufficient available credit before arriving at the counter.

How does the Tolls Cashback benefit work for SUV rentals in Rhode Island?

Yes, every SUV rental booked through Hola Car Rentals in Rhode Island includes the Tolls Cashback benefit, which reimburses up to 5% of your total booking value for tolls you paid during your rental.

This is especially useful in Rhode Island because the Newport Bridge charges non-resident E-ZPass users US$4.00 and Bill by Mail users US$6.00 per crossing. If you cross the bridge multiple times during your SUV rental, those costs add up and can be partially recovered through this benefit.

To claim your cashback after returning your SUV in Rhode Island:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback, followed by your reservation number
  • Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

How much is the security deposit for an SUV rental in Rhode Island?

The security deposit for an SUV rental in Rhode Island is a temporary hold placed on your credit card at pickup, not an actual charge. For standard vehicles in the United States, typical holds range from US$300 to US$400. However, for premium, full-size, or luxury SUV classes in Rhode Island, deposits can be significantly higher, ranging from US$400 to US$850.

The exact amount is set by the rental partner at the counter and can vary by brand, vehicle class, and season. Hola Car Rentals cannot confirm the precise hold amount in advance.

Key things to prepare before picking up your SUV rental in Rhode Island:

  • Bring a physical major credit card with your name printed on the card. Debit, prepaid, and virtual cards are not accepted for the deposit
  • Ensure your card has enough available credit to cover the hold plus any expected charges
  • Notify your bank of your travel dates to prevent the authorization from being flagged
  • Bring a backup credit card in your name in case your primary card is declined

After you return the SUV, the hold is released. Your bank controls when it reappears on your available credit, which can take up to 15 business days.

Is there a young driver surcharge for renting an SUV in Rhode Island under 25?

Yes, drivers under 25 renting an SUV in Rhode Island are subject to a young-renter surcharge, and most full-size and premium SUV classes are restricted to drivers aged 25 and older.

In the United States, the standard minimum age to rent without a surcharge is 25. Drivers aged 21 to 24 can rent but will pay a daily young-renter fee that varies by partner:

  • Avis, Budget, and Payless: US$13 per rental day, capped at US$65
  • Hertz, Thrifty, and Dollar: US$13.50 per rental day, capped at US$189
  • Alamo, National, and Enterprise: US$15 per day

For SUV rentals in Rhode Island specifically, vehicle class restrictions mean that drivers under 25 are generally limited to compact or intermediate SUV categories. Full-size, premium, and luxury SUV classes typically require the main driver to be at least 25.

One exception: if you are from Latin America or the Caribbean and booking an Avis or Budget rate through Hola Car Rentals, the young-renter fee may be waived for eligible compact and medium SUV categories when the waiver is explicitly shown on your confirmation.

Can I add an additional driver to my SUV rental in Rhode Island?

Yes, you can add an additional driver to your SUV rental in Rhode Island, either at no cost if your rate includes it or for a daily fee paid at the counter.

When a fee applies, the daily rates by partner are:

  • Avis, Budget, and Payless: US$13 per day, capped at US$65
  • Hertz, Thrifty, and Dollar: US$13.50 per day, capped at US$189
  • Alamo, National, and Enterprise: US$15 per day

The additional driver must be present at the Rhode Island pickup counter with their own valid driver's license and, if applicable, an International Driving Permit. Both the main driver and the additional driver must sign the rental agreement. Only drivers listed on the agreement are covered by the SUV rental's protections such as CDW and liability coverage.

For Avis, Budget, and Payless rentals in Rhode Island, additional drivers must generally be at least 25 years old at the time of pickup. Check your booking confirmation to see whether an additional driver is already included in your rate before arriving at the counter.

What insurance coverage do I need for an SUV rental in Rhode Island?

When renting an SUV in Rhode Island, you should consider two main types of coverage: one for the vehicle itself and one for third-party liability.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the SUV is damaged or stolen. A deductible may still apply unless your confirmation explicitly shows zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS or SLI) covers bodily injury and property damage you may cause to others while driving the SUV in Rhode Island. Not all U.S. states require rental companies to include minimum liability by default, so confirming this coverage is on your rental agreement is important. Rhode Island requires renters to carry liability insurance, and for certain luxury SUV classes, verification may be required at pickup.

CDW and LIS are separate protections and work together:

  • CDW or LDW: covers damage to the SUV you are driving
  • LIS or SLI: covers damage or injury you cause to others

Review your booking confirmation to see which coverages are included in your Rhode Island SUV rental rate and which are optional add-ons available at the counter.

Does my SUV rental in Rhode Island include travel assistance if something goes wrong?

Yes, most SUV rental bookings made through Hola Car Rentals in Rhode Island include travel assistance coverage provided by Terrawind Global Protection, at no extra cost.

This benefit is particularly relevant when driving an SUV across Rhode Island's highways such as I-95 or on rural state roads, where an unexpected medical situation or travel disruption could leave you far from help. Coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in case of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

If you need assistance during your Rhode Island SUV rental, contact Terrawind 24 hours a day, 7 days a week. Provide your full name, your Hola Car Rentals confirmation number, your location, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit. It also does not cover damage to the rental SUV itself (that is handled by CDW or LDW) or liability to third parties (handled by LIS or SLI).

What is the fuel policy for SUV rentals in Rhode Island?

SUV rentals in Rhode Island follow a Full-to-Full fuel policy. You receive the SUV with a full tank and must return it full to avoid additional charges.

Steps to follow to avoid fuel charges on your Rhode Island SUV rental:

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Ask the agent for the nearest gas station to the return location at PVD Airport
  • Refuel within approximately 10 miles or 15 km of the return point so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address

If you return the SUV in Rhode Island with less than a full tank, you may be charged for the fuel shortfall at the rental partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee. For after-hours returns at PVD, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone.

Can I pick up an SUV in Rhode Island and return it in another state?

Yes, one-way SUV rentals from Rhode Island to another state are generally possible, but a drop-off fee will likely apply and the cost varies by route, rental partner, vehicle class, and season.

When booking a one-way SUV rental from Rhode Island, the drop-off fee is shown during checkout under the section labeled as amounts due at the destination. It is not included in the prepaid rate and cannot be waived. Large or premium SUV classes may carry higher repositioning fees than compact categories.

Cross-border one-way rentals, such as returning the SUV in Canada, are often restricted or require prior authorization from the rental partner. Always confirm cross-border permissions on your rental agreement before driving out of Rhode Island.

If you need to change your return location after booking your Rhode Island SUV rental, contact support before your pickup date, as mid-rental route changes must be approved by the partner location and may increase the fee or affect availability.

What are the counter hours for SUV rental brands at Rhode Island PVD Airport?

SUV rental counters at Rhode Island T.F. Green International Airport (PVD) are located in the InterLink facility on the 3rd floor, accessible via the Skywalk from the baggage claim level. Counter hours vary by brand. Based on available information:

  • Enterprise: 6:00 AM to 11:59 PM daily
  • Budget: 6:00 AM to 12:30 AM daily

Hours for other SUV rental partners at PVD, including Alamo, Avis, Dollar, Hertz, National, Payless, and Thrifty, may differ and can change on holidays. Always confirm the hours for your specific brand on your booking confirmation before traveling.

If your flight arrives after counter closing time, after-hours SUV returns are available at PVD. Park in the designated secure lot, leave your keys and rental contract on the dashboard as instructed by your rental agreement. For after-hours pickups, arrangements must be made in advance with the rental partner. If your flight is delayed by less than 24 hours from your original pickup time, the rental company will hold your Rhode Island SUV reservation.

Is my foreign driver's license valid to rent an SUV in Rhode Island?

Yes, a valid foreign driver's license is generally accepted to rent an SUV in Rhode Island. However, there are important conditions depending on the language and alphabet of your license.

  • If your license is in English or issued by an EU or EEA country, no additional document is required
  • If your license is not in English but uses a Latin alphabet, an International Driving Permit (IDP) is strongly recommended alongside your original license
  • If your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is mandatory. Without it, the rental partner at the Rhode Island counter may refuse to hand over the SUV

The IDP is a translation booklet only. It is not a standalone license and must always be carried together with your original driver's license. You must obtain the IDP in your home country before traveling to Rhode Island, as U.S. issuers such as AAA do not issue IDPs to non-U.S. license holders.

All documents presented at the Rhode Island SUV rental counter must be physical originals. Digital or photocopied documents are not accepted.

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