Minivan Rental
in Phoenix

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car rental brands operating in Phoenix, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting a minivan:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected minivan rental experience and peace of mind throughout your trip in Phoenix.

No. With Hola Car Rentals, all costs and charges for your minivan booking in Phoenix are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting a minivan or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Phoenix charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

All minivan rentals at Phoenix Sky Harbor Airport (PHX) are picked up at the off-site Rental Car Center (RCC), not inside the terminals. Here is how to get there:

• After landing and collecting your luggage on Level 1, follow the overhead signs for the PHX Sky Train.
• Take the elevator or escalator to the Sky Train platform. From Terminal 3, the ride is about 5 minutes; from Terminal 4, about 8 to 10 minutes.
• The Sky Train is free and runs 24 hours a day, 7 days a week, with trains arriving every 3 to 5 minutes.
• Exit at the Rental Car Center station and look for the counter matching the brand shown on your booking confirmation (Avis, Budget, Hertz, Alamo, Enterprise, National, Dollar, Thrifty, or Payless).
• Complete your paperwork at the counter, then follow posted signs to your assigned minivan in the parking garage.

Plan for 15 to 30 minutes total from baggage claim to driving away in your Phoenix minivan, and allow extra time during peak travel periods when counter lines can be longer.

No, there are no toll roads in Arizona, so driving your minivan rental in and around Phoenix will not generate any toll charges on your trip.

Unlike states such as Florida, Texas, or California, Arizona has no active toll highways, cashless toll lanes, or congestion zones. You will not encounter E-ZPass readers, SunPass gantries, or any similar systems while driving your Phoenix minivan.

Some rental companies offer optional e-Toll programs at the counter, but these are unnecessary for driving within Arizona. You can safely decline any toll package when picking up your minivan in Phoenix without risk of fines or violations.

If your travel plans take you beyond Arizona into neighboring states that do have tolls, the Tolls Cashback benefit included with your booking lets you claim up to 5% of your total booking value back for any tolls paid during the rental period.

To pick up your minivan rental in Phoenix, you must bring the following physical documents to the counter:

• A valid, original driver's license in the main driver's name. Digital copies are not accepted.
• A major credit card with the driver's name printed on the physical card, used for the security deposit hold. Debit cards and prepaid cards are not accepted for the deposit.
• A valid passport (for visitors traveling internationally).
• Your booking confirmation or printed voucher.
• Round-trip flight tickets or cruise tickets if you are visiting from abroad.

If your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot replace your original license.

All additional drivers picking up the Phoenix minivan must also be present at the counter with their own valid license and ID, and must sign the rental agreement to be covered.

Yes, Tolls Cashback is included with every minivan rental booked through Hola Car Rentals, including Phoenix bookings.

Because Arizona has no toll roads, you will not encounter tolls while driving your minivan around Phoenix itself. However, if your trip takes you into neighboring states such as California, Nevada, or Texas, where toll roads do exist, you can claim back up to 5% of your total booking value for tolls paid during the rental period.

To claim your cashback after returning your Phoenix minivan:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback, followed by your reservation number (for example, HOLA1000000).
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid.

Refunds are issued to the original payment method used for your reservation and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

When you pick up your minivan rental in Phoenix, the rental company will place a temporary authorization hold on your credit card. For rentals in the United States, this hold is typically around US$300 to US$400 for standard vehicles, though the exact amount for a minivan may be higher depending on the brand, location, and season.

A few important points to keep in mind:

• The hold is not a charge. It temporarily reduces your available credit and is released after you return the minivan, provided all rental terms are met.
• Your bank controls how quickly the hold disappears after release. It can take up to 15 business days to reflect on your statement.
• You must present a physical major credit card with your name printed on it. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit on your Phoenix minivan rental.
• Bring a backup credit card in case your primary card is declined.

If you are unsure of the exact hold amount for your specific Phoenix minivan booking, ask the counter agent before they process the authorization.

No, drivers under 25 cannot rent a minivan in Phoenix. Minivans are a restricted vehicle class in the United States, and rental partners require the main driver to be at least 25 years old to rent one.

This restriction applies regardless of which partner brand you book with at the Phoenix Rental Car Center. Vehicle classes such as minivans, vans, full-size SUVs, luxury, and premium cars are generally off-limits for drivers aged 21 to 24, even when a young-renter surcharge is paid.

If you are between 21 and 24 years old and need a vehicle in Phoenix, you would need to select an eligible class such as Economy, Compact, Intermediate, or Compact SUV. These categories are available to younger renters, though a daily young-renter surcharge will still apply.

Drivers under 21 cannot rent in Arizona outside of New York and Michigan, where state law sets a lower minimum. Phoenix follows the standard U.S. policy of 21 as the minimum age, with 25 required for restricted classes like the minivan.

Minivan rentals in Phoenix follow a Full-to-Full fuel policy. You receive the minivan with a full tank and must return it full to avoid additional charges.

Here is what to do at each stage of your Phoenix minivan rental:

• At pickup: Check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer.
• During the rental: Use the correct fuel type as shown in the vehicle. Keep any fuel receipts in case of a dispute.
• Before return: Refuel within approximately 10 miles or 15 km of the Phoenix Rental Car Center so the gauge does not drop below full before you arrive. Take a photo of the full gauge as evidence.

If you return the minivan without a full tank, the rental company may charge you for the fuel shortfall at their own refueling rate, which is typically higher than pump prices, plus an administrative service fee. Returning full is always the most cost-effective option for your Phoenix minivan rental.

Yes, you can add an additional driver to your minivan rental in Phoenix, either as part of your rate or for a fee paid at the counter.

Some Hola Car Rentals rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads "Additional driver free of charge" to see if this applies to your Phoenix minivan booking.

If the additional driver is not included in your rate, the daily fees at the Phoenix Rental Car Center are:

• Avis, Budget, and Payless: US$13 per rental day, capped at US$65 (plus taxes).
• Hertz, Dollar, and Thrifty: US$13.50 per rental day, capped at US$189 (plus taxes).
• Alamo, National, and Enterprise: US$15 per day (plus taxes).

The additional driver must be present at the Phoenix counter at pickup with their own valid driver's license and any required IDP. They must sign the rental agreement to be covered by the minivan's protections. Anyone who drives the minivan without being listed on the agreement may void coverage entirely.

Yes, most Hola Car Rentals bookings include Travel Assistance through Terrawind Global Protection, which can help if you experience an emergency during your Phoenix minivan rental, including situations on highways or in remote areas around the city.

The coverage typically includes:

• Medical assistance for up to 5 passengers (for non-pre-existing conditions and accidents).
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To get help 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free).
• WhatsApp: +1 208 910 1001.
• Email: [email protected].

Have your full name, Hola Car Rentals confirmation number (for example, HOLA1000000), your location near Phoenix, and a brief description of the situation ready when you contact them.

Important: This benefit does not apply to residents of the United States or Canada. It also does not cover damage to the minivan itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/SLI).

Yes, a valid foreign driver's license is generally accepted to rent a minivan in Phoenix. However, there are important conditions depending on the language and script of your license.

• If your license is in English or uses a Latin (Roman) alphabet, it is typically accepted on its own at the Phoenix Rental Car Center.
• If your license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original license. The IDP is a translation booklet, not a standalone document, and must be carried with your original license at all times.
• For licenses in other non-English scripts, an IDP is strongly recommended even if not strictly required.

Obtain your IDP in your home country before traveling to Phoenix. U.S. organizations such as AAA do not issue IDPs to holders of non-U.S. licenses.

All documents presented at the Phoenix minivan pickup counter must be physical originals. Digital copies or photos on your phone are not accepted.

Yes, one-way minivan rentals are possible in Phoenix, but a drop-off fee may apply depending on your return location, the rental partner, and the vehicle class.

Here is what to expect:

• Returning the minivan to a different Phoenix-area location (for example, airport to downtown) may not incur a drop-off fee, but this depends on the specific route.
• Returning the minivan to a different city or state will typically trigger a one-way drop-off fee, which varies by distance, partner brand, and season.
• Cross-border one-way rentals (for example, Phoenix to Mexico) are often restricted or carry significantly higher fees. Always confirm with the partner before booking.

During the booking process on the Hola Car Rentals website, any applicable drop-off fee for your Phoenix minivan will be shown on the rate details page under the "To pay at destination" section. This fee cannot be prepaid and is settled at the counter.

If you need to change your return location after booking, be aware that the route may be repriced and a new or higher drop-off fee could apply.

When renting a minivan in Phoenix, you have several insurance and protection options to consider:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): Reduces your financial liability for damage to the minivan itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero. This does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): Covers bodily injury and property damage you may cause to others while driving the Phoenix minivan. Some U.S. states require a minimum level of liability, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your booking.
• Personal Accident Insurance (PAI): Covers injuries to you and your passengers. This is separate from CDW/LDW and LIS.

Check your Hola Car Rentals booking confirmation to see which protections are already included in your selected rate plan (All Inclusive or All Inclusive+). Any optional add-ons you accept at the Phoenix counter, such as prepaid fuel or GPS, are paid locally and are not covered by the No Extra Charges© guarantee.

Returning your minivan rental at Phoenix Sky Harbor Airport is straightforward. All returns go to the same Rental Car Center (RCC) where you picked up the vehicle.

• Follow the "Rental Car Return" signs as you approach the airport. These will direct you to the RCC facility.
• Drive into the designated return lanes for your rental brand inside the RCC.
• A staff member will typically check in the minivan and note the fuel level and any new damage. Take a photo of the fuel gauge and odometer before handing over the keys.
• Request a final receipt or confirmation that the contract is closed.
• After returning the minivan, take the Sky Train from the RCC back to your terminal. The Sky Train runs 24 hours a day and is free.

Before returning your Phoenix minivan, refuel within approximately 10 miles or 15 km of the RCC to comply with the Full-to-Full fuel policy. Returning without a full tank may result in a refueling charge at the partner's rate plus an administrative fee.

If you have any post-rental charges appear on your statement after returning the minivan in Phoenix, keep your rental agreement and receipts and contact Hola Car Rentals support for assistance.