Van Hire
in Philadelphia

Hola Car Rentals is the only premium partner of the top car hire brands operating in Philadelphia, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Philadelphia.

No. With Hola Car Rentals, all costs and charges for your booking in Philadelphia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Philadelphia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your van hire at Philadelphia International Airport (PHL) is not collected inside the terminals. After landing, collect your luggage and follow the overhead signs for "Ground Transportation" and "Rental Car Shuttles."

• The shuttle pickup point is in Zone 2 on the arrivals roadway outside baggage claim
• Shuttles are clearly marked "Rental Car Shuttles" and run 24 hours a day, 7 days a week, arriving approximately every 5 to 10 minutes
• The ride to the consolidated hire facility takes roughly 5 to 7 minutes

Plan for 45 to 90 minutes total from landing to driving your van away, depending on baggage claim speed, shuttle wait time, and counter processing. Without checked luggage, allow 15 to 25 minutes from the aircraft to the counter; with checked bags, allow 25 to 45 minutes. When you return your Philadelphia van, follow "Rental Car Return" signs to the same consolidated facility, then board the complimentary shuttle back to your terminal.

To collect your van hire in Philadelphia, you must present the following physical documents at the counter. Digital copies are not accepted.

• A valid, original driver’s licence in the main driver’s name. If your licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit (IDP) is mandatory alongside the original licence
• A passport or valid government-issued photo ID. Visitors from outside the United Kingdom should bring a physical passport, as it is the most widely accepted form of ID at Philadelphia airport counters
• A major credit card physically present and printed with the main driver’s name, used for the authorisation hold. Debit and prepaid cards are not accepted for the deposit
• Your booking confirmation or printed voucher if required by your partner brand

For van hires specifically, note that most partner brands restrict van and minivan categories to drivers aged 25 and over. If you are under 25, confirm eligibility before booking your Philadelphia van. Bring a backup credit card in your name in case your primary card is declined at the counter.

Yes, van hires in Philadelphia are subject to strict age restrictions. Most partner brands (Avis, Hertz, Alamo, Enterprise, Budget, and others) restrict van and minivan categories to drivers aged 25 and over.

Drivers aged 21 to 24 are generally not permitted to hire a van in Philadelphia, even if a young-renter surcharge is paid, because vans fall into a restricted vehicle class. Pennsylvania does not have the same age-exception laws as New York or Michigan, so the standard 25-minimum rule applies at Philadelphia locations.

• Drivers 25 and over: no age surcharge applies
• Drivers 21 to 24: van class is typically restricted and may not be available regardless of surcharge
• Drivers under 21: not eligible to hire at Philadelphia locations

If you are 21 to 24 and need a larger vehicle in Philadelphia, contact the specific partner brand before booking to confirm whether any van or minivan option is available to you. Always verify the age policy shown on your booking confirmation, as rules can vary slightly by brand and location.

Philadelphia van hires are subject to tolls on the Pennsylvania Turnpike and several local bridges and tunnels. Nearly all toll points are cashless, meaning your van will be billed automatically via transponder or licence plate imaging.

• E-ZPass: the standard electronic transponder system used across Pennsylvania. Typical cost for a short Turnpike segment is US$1.94 per segment with E-ZPass
• Toll By Plate: if no transponder is used, overhead cameras photograph your van's licence plate and bill the hire company, which then charges your card. The same short segment costs US$3.88 via Toll By Plate, roughly double the E-ZPass rate
• A Philadelphia to Harrisburg trip (approximately 100 miles) totals around US$8 to US$12 with E-ZPass, more without

At the Philadelphia counter, you can enrol in the hire company's toll programme (typically US$11 to US$25 per day) for unlimited toll access, or opt out and pay per use. If you opt out, tolls are billed to your card after the hire ends, often with administrative fees added. Pennsylvania has no congestion charges or city-centre driving fees; tolls apply only to specific roads and bridges.

Philadelphia operates one of the most aggressive automated speed enforcement programmes in the United States, and van drivers should be especially aware of the rules before setting out.

• Broad Street (PA Route 611) has 24/7 automated speed cameras at 15 locations. Cameras trigger at exactly 11 mph over the posted limit, for example 36 mph in a 25 mph zone, resulting in fines of US$100 to US$150
• School zone cameras are expanding to five high-crash sites on major roads as of April 2026, enforcing a 15 mph limit with a US$100 fine for driving 11 mph or more over
• Roosevelt Boulevard has a history of speed camera enforcement that previously reduced crashes by 50 percent
• Work zones on I-95 use mobile automated work zone speed enforcement cameras

For a van hire in Philadelphia, these rules carry extra weight. Vans are larger and slower to decelerate, making it easy to drift over the threshold. Fines are civil (no points on your licence), but they will be billed to your credit card by the hire company after the hire ends, often with an administrative processing fee added. Maintain exact posted speed limits throughout Philadelphia, particularly on Broad Street and in school zones.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5 percent of your total booking value for tolls paid during your Philadelphia van hire.

Philadelphia van hires frequently involve tolls on the Pennsylvania Turnpike, the Schuylkill Expressway, and local bridges, so this benefit can provide meaningful savings, especially on longer trips towards Harrisburg or New Jersey.

• Calculate your cap: if your van booking totals US$600, the maximum cashback is US$30
• If you paid US$18 in tolls, you receive US$18 back. If you paid US$50, you receive US$30 (the cap)

To claim, email [email protected] within 30 days of returning your Philadelphia van with the following:

• Your Hola Car Rentals reservation confirmation
• A copy of the hire agreement signed at pickup
• A receipt or statement showing toll charges paid during the hire period

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Van hires collected at Philadelphia International Airport (PHL) carry several fees on top of the base rate. These are set by the airport, the city, and the state, not by the booking agency.

• Airport Concession Recovery Fee (ACRF): typically 10 to 15 percent, charged by the hire company to recover the cost of operating at PHL
• Customer Facility Charge (CFC): approximately US$4.50 to US$5.60 per hire day, covering the consolidated hire facility
• Philadelphia vehicle hire tax: 12 percent on gross receipts
• Tourism and development surcharges: approximately 1 to 2 percent

Combined, these fees can add 20 to 30 percent or more over the base van rate. Off-airport Philadelphia locations (such as branches near Centre City or 30th Street Station) often skip the ACRF and CFC, making them 20 to 40 percent cheaper for the same van. If your booking confirmation shows "Taxes and Fees: Included," those items should not be billed again at the counter. If they are, the No Extra Charges© guarantee covers you after verification.

No, an International Driving Permit (IDP) is not automatically required to hire a van in Philadelphia, but it is strongly recommended in certain situations.

• If your driver’s licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic/Russian), an IDP is mandatory alongside your original licence. Without it, the Philadelphia counter may refuse to hand over your van
• If your licence is in English or issued by an EU/EEA country, an IDP is not required but can be useful as a translation aid
• The IDP is a translation document only. It is invalid without your original licence and does not replace it

For your Philadelphia van hire, also bring your physical passport as photo ID, since airport counters at PHL widely accept it as the standard form of identification for visitors from outside the United Kingdom. Obtain your IDP in your home country before travelling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders. All documents presented at the counter must be physical originals; digital copies are not accepted.

Most bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if something goes wrong during your Philadelphia van hire, such as a breakdown on the Pennsylvania Turnpike or a medical emergency away from the city.

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This benefit applies to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance benefit.

If you need help during your Philadelphia van hire, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free/collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This cover does not replace CDW/LDW for damage to the van itself, nor does it cover third-party liability to others. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Van hires in Philadelphia follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid charges.

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Philadelphia counter
• Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Philadelphia van below the recorded level, the hire company will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee. For after-hours returns at the Philadelphia consolidated facility, leave the receipt in the return envelope and keep a photo of the full gauge on your phone. Ask the counter agent at pickup to recommend the nearest fuel station to the return location so you can plan ahead.

Yes, you can add an additional driver to your van hire in Philadelphia, either as an included benefit or for a daily fee paid at the counter, depending on your rate.

• Check your booking confirmation for the line "Additional driver free of charge." If it appears, the first extra driver is included at no cost
• If not included, daily fees apply: Avis, Budget, and Payless charge approximately US$13 per day (capped at US$65); Hertz, Thrifty, and Dollar charge approximately US$13.50 per day (capped at US$189); Alamo, National, and Enterprise charge approximately US$15 per day

The additional driver must be present at the Philadelphia counter at pickup with their own valid driver’s licence and photo ID. Both the main driver and the additional driver must sign the hire agreement. For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old. Since vans are a restricted vehicle class, confirm that the additional driver also meets the age and licence requirements for the van category before arriving at the Philadelphia counter. Anyone who drives the van without being listed on the agreement will not be covered by CDW/LDW or liability protections.

Yes, one-way van hires are available in Philadelphia, allowing you to pick up your van at PHL or a city location and return it to a different destination.

A drop-off fee typically applies and varies by route, hire company, vehicle class, and season. Vans and larger vehicles often carry higher repositioning fees than standard cars. The fee will be shown under the "To pay at destination" section during the booking process and on your confirmation.

• Philadelphia to another city in Pennsylvania or a neighbouring state: a drop-off fee usually applies and varies by distance
• Cross-country or remote routes: fees are higher and some routes may not be available for van categories
• Same-city airport to centre of Philadelphia: often no drop-off fee

If you change your return location after booking, the hire will be re-priced and the drop-off fee may increase. Mid-hire route changes must be approved by the partner location. Review your confirmation carefully before pickup to confirm the exact fee for your Philadelphia van one-way route.

Yes, a security deposit authorisation hold is required for every van hire in Philadelphia. The hold is a temporary authorisation placed on your credit card at pickup, not an actual charge, but it reduces your available credit until your bank releases it after the hire ends.

• Typical hold for standard vehicles at U.S. locations: approximately US$300 to US$400
• Van and larger vehicle categories may carry a higher hold than standard cars due to the vehicle's value
• The exact amount is set by the partner brand's desk and local policy, not by the booking agency

You must present a physical major credit card printed with the main driver’s name. Debit cards, prepaid cards, and digital wallets are not accepted for the deposit at Philadelphia counters. Bring a backup credit card in your name in case your primary card is declined. After returning your Philadelphia van, the hold is released by the hire company, but your bank controls when it reappears in your available balance, which can take up to 15 business days. Set a travel notice with your bank before arriving in Philadelphia to prevent the authorisation from being flagged as suspicious.