Van Hire
in Atlanta

Hola Car Rentals is the only premium partner of the top car hire brands operating in Atlanta, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Atlanta.

No. With Hola Car Rentals, all costs and charges for your booking in Atlanta are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Atlanta charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

All hire van pickups at Atlanta Hartsfield-Jackson Airport (ATL) are handled at the consolidated Rental Car Centre (RCC), located off Rental Car Centre Parkway. You do not collect your van at the terminal itself.

• From the Domestic Terminal, take the free ATL SkyTrain, which runs 24/7 every few minutes and reaches the RCC in about 5 minutes. Follow signs to the SkyTrain after baggage claim.
• From the International Terminal (Concourse F), take the airport shuttle to the RCC instead of the SkyTrain.
• At the RCC, go to Level 3 (Arrivals Level) to check in at your brand's counter or kiosk. Present your driving licence, credit card, and booking confirmation.
• Staff will direct you to Level 2 (Vehicle Pickup Level), where vans and larger vehicles are staged by class.
• Inspect your van for any pre-existing damage before driving out via signed exits towards I-85 and I-285.

Allow 30 to 60 minutes from landing to driving away, factoring in baggage claim, the SkyTrain ride, counter check-in, and van inspection.

Yes, Atlanta has a network of dynamically priced toll lanes called Georgia Express Lanes, and your hire van may use them on several major highways.

Georgia does not have traditional toll roads, but the Express Lanes operate on a cashless, electronic-only basis. No cash payment is accepted at any point. Key corridors include:

• I-85 Express Lanes (15 miles, Atlanta to Gwinnett County): US$0.10 to US$0.90 per mile depending on traffic demand
• I-85 Express Lanes Extension (10 miles, Atlanta to Suwanee/Buford): minimum US$0.10 per mile
• I-75 Express Lane (12 miles, Atlanta to Stockbridge/McDonough): minimum US$0.10 per mile
• Northwest Corridor Express Lane (I-75 and I-575, towards Marietta and Kennesaw): minimum US$0.10 per mile

The primary transponder system is Peach Pass. Sun Pass and Quick Pass are also compatible. Rental companies typically offer their own toll convenience programmes at US$4.95 to US$5.35 per day, capped at around US$34.65 per hire period, plus actual toll amounts. If you drive through an Express Lane without a valid transponder, cameras capture your van's plate and the rental company will bill you for the toll plus administrative fees.

Vehicles with 3 or more occupants may use Peach Pass Express Lanes toll-free.

Yes, hiring a van at Hartsfield-Jackson Atlanta International Airport (ATL) adds several mandatory fees on top of your base rate. These are charged by the airport and local government, not by the rental company alone.

• Customer Facility Charge (CFC): approximately US$5 to US$7 per hire, covering the cost of the Rental Car Centre
• Concession Recovery Fee: approximately 6% to 8% of the base rate, passed on from the airport concession agreement
• City and state taxes: approximately 8% to 10%
• Tourism or vehicle use surcharges: approximately US$1 to US$2 per day

In total, airport fees and taxes at ATL can add 25% to 35% on top of your van's base rate, which is higher than many non-airport hire locations in the United States.

If you are collecting your van at an off-airport location in Atlanta, such as a Midtown or Buckhead branch, you will generally avoid the CFC and concession fees, which can reduce the surcharge total to roughly 15% to 25%. However, you will need transport from the airport to that location.

Your booking confirmation will show which fees are included in your prepaid rate and which are payable at the counter under the section labelled total to pay at destination.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Atlanta van hire, including charges from Georgia Express Lanes.

Here is how to claim it after returning your van in Atlanta:

• Email [email protected] within 30 days of returning the van
• Use the subject line: Tolls Cashback, followed by your reservation number (for example, Tolls Cashback - HOLA1000000)
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

The refund equals the lesser of your actual toll costs or 5% of your booking total. For example, if your Atlanta van booking totalled US$600, the cap is US$30. If you paid US$18 in Express Lane tolls, you receive US$18 back. If you paid US$50, you receive US$30.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

To collect a hire van in Atlanta, you must present the following physical documents at the counter. Digital copies are not accepted.

• Your original, unexpired driving licence in the main driver's name
• An International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original licence, not instead of it.
• A major credit card physically printed with the main driver's name, for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
• Your passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

At the Atlanta Rental Car Centre (RCC), counter staff will verify all documents before directing you to your van on Level 2. Make sure every additional driver is also present at pickup with their own valid licence, as unnamed drivers are not covered by the hire protections.

Atlanta uses red-light cameras and school zone speed cameras more extensively than many other U.S. cities, and van drivers should be aware of how they work before hitting the road.

School zone speed cameras are active at more than 10 Atlanta Public Schools zones and operate whenever the flashing beacons are lit, including during summer school sessions. A camera is triggered if your van exceeds the posted school zone speed limit by 10 mph or more. Citations are civil, meaning no licence points are added, but a fine is mailed to the registered vehicle owner, which in a hire situation means the charge is passed on to you by the rental company, often with an administrative fee added.

Red-light cameras are concentrated at high-crash intersections and are marked with photo enforced signs. They capture the rear of vehicles that enter an intersection after the light turns red.

Key corridors where van drivers should be especially attentive include:

• I-75/85 Downtown Connector, which also features complex braided ramps and heavy merging traffic that can surprise first-time drivers
• I-285 Perimeter, which has dense monitoring
• Surface streets such as Peachtree Street, Ponce de Leon Avenue, Northside Drive, and Moreland Avenue

Staying at or below posted speed limits and stopping fully before intersections is the simplest way to avoid these charges in your Atlanta hire van.

The standard fuel policy for a hire van in Atlanta is Full to Full. You receive the van with a full tank and must return it full to avoid additional charges.

Here is what to do at each stage:

• At collection: check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge.
• During your Atlanta hire: use the correct fuel type for your van. Keep any fuel receipts in case of a dispute.
• Before returning: refuel within approximately 10 miles of the Atlanta Rental Car Centre (RCC) so the gauge does not drop below full before you return. Take a photo of the full gauge and keep the final receipt showing the station address and time.

If you return the van below the recorded starting level, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee. Returning the van full is always the most cost-effective option.

For after-hours returns at the Atlanta RCC, leave your fuel receipt in the key drop envelope and keep a photo of the full gauge for your records.

The minimum age to hire a van in Atlanta without a young-driver surcharge is 25. Drivers aged 21 to 24 may hire in Georgia but will be charged a daily underage fee, and most van and minivan categories are restricted to renters aged 25 and older.

This vehicle-class restriction is important for Atlanta van hires specifically. Vans, minivans, full-size vehicles, and premium SUVs are among the categories that most hire partners reserve for drivers aged 25 and above. If you are under 25 and need a van in Atlanta, contact customer service before booking to confirm availability for your age group.

Typical young-driver surcharges in Atlanta for eligible vehicle classes are:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65 (plus taxes)
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189 (plus taxes)
• Alamo, National, and Enterprise: US$15 per day (plus taxes)

A valid driving licence and a major credit card in the main driver's name are still required regardless of age. Georgia is not one of the states (like New York or Michigan) that mandates hires to drivers under 21, so the effective minimum age for an Atlanta hire is 21 with a surcharge, or 25 without one.

Most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, and this benefit applies to your Atlanta hire if you are not a resident of the United States or Canada.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident, which is particularly relevant if your van is involved in an incident on Atlanta highways such as the I-75/85 Downtown Connector or I-285 Perimeter
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover does not apply to U.S. or Canadian residents. It also does not cover damage to the hire van itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/ALI/SLI).

If you need assistance during your Atlanta hire, contact Terrawind 24/7:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact coverage limits and conditions that apply to your specific reservation.

When you collect your van in Atlanta, the hire company places a temporary authorisation hold on your credit card. This is not a charge, but it reduces your available credit until the hold is released after you return the van.

For hire vans in the United States, including Atlanta, typical holds range from US$300 to US$400 for standard vehicles. Larger or premium vans may carry a higher hold. The exact amount is set by the hire desk and may vary by brand, location, and season.

Key requirements for the deposit at the Atlanta counter:

• A physical, major credit card with the main driver's name printed on the card. Digital wallets, virtual cards, debit cards, and prepaid cards are not accepted.
• Sufficient available credit to cover the hold plus any expected charges.
• The card must be in the main driver's name, not a third party's.

After you return the van in Atlanta, the hold is released by the hire company. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 business days. Bringing a backup credit card is recommended in case your primary card is declined at the Atlanta counter.

Yes, you can add an additional driver to your hire in Atlanta, either as part of your rate or for a fee payable at the counter.

Check your booking confirmation first. If it states additional driver free of charge, the first extra driver is included at no cost. If it is not included, the daily fees for Atlanta hire are:

• Avis, Budget, and Payless: US$13 per day, capped at US$65 (plus taxes)
• Hertz, Thrifty, and Dollar: US$13.50 per day, capped at US$189 (plus taxes)
• Alamo, National, and Enterprise: US$15 per day (plus taxes)

The additional driver must be present at the Atlanta hire centre at collection. They need to bring their own valid driving licence and, if their licence uses a non-Latin alphabet, an International Driving Permit as well. Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the agreement are covered by the hire protections such as CDW/LDW and liability cover. Anyone who drives the van in Atlanta without being named on the contract is not covered, and claims may be denied.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if your hire van in Atlanta is damaged or stolen during the hire period.

If your Atlanta hire includes CDW/LDW, the hire company waives or limits your responsibility for covered damage up to the deductible or excess shown on your confirmation. If your confirmation states zero excess, you owe nothing for covered incidents. If a deductible applies, that is your maximum out-of-pocket cost per incident.

CDW/LDW for your Atlanta hire typically covers:

• Collision damage to the van itself
• Theft and vandalism

It does not cover:

• Damage or injury you cause to other people or their property (that requires LIS/ALI/SLI, a separate liability cover)
• Prohibited use such as driving off-road or under the influence
• Items often excluded by default such as tyres, undercarriage, and roof damage

If your van is involved in an incident anywhere in Atlanta, prioritise safety, contact local authorities if needed, and notify the hire partner immediately using the number on your hire agreement. Delayed reporting can invalidate the cover. Only drivers listed on the Atlanta hire agreement are protected.

Returning your hire van to the Atlanta Rental Car Centre (RCC) after hours follows a straightforward process, though you should confirm the specific procedure with your hire brand before your trip ends.

• Follow the Return signs on Rental Car Centre Parkway to the designated return lanes or spaces for your hire brand inside the RCC parking decks.
• Staff or automated scanners will check the van's odometer and fuel level if the counter is open. For after-hours returns, use the key drop box provided by your hire company at the RCC.
• Refuel your van before arriving at the RCC. Refuelling within approximately 10 miles of the airport ensures the tank does not drop below full before you return the van.
• Leave your fuel receipt in the key drop envelope and keep a photo of the full gauge and odometer as proof.
• After dropping the keys, take the SkyTrain or airport shuttle back to the terminal.

Note that for after-hours van returns in Atlanta, you remain responsible for the vehicle until the hire company formally checks it in the next business day. Take photos of the van's condition, all four sides, before leaving the RCC. Keep your hire agreement and all receipts until you receive your final invoice confirming no additional charges.