Thrifty Car Hire
in Tennessee

Hola Car Rentals is the only premium partner of the top car hire brands operating in Tennessee, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Tennessee.

No. With Hola Car Rentals, all costs and charges for your booking in Tennessee are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Tennessee charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

No, Tennessee has no toll roads, toll bridges, or toll tunnels anywhere in the state, so drivers picking up a Thrifty hire in Tennessee will not encounter any toll charges during their trip.

This means you do not need to enrol in any toll programme, purchase a transponder package, or carry cash for toll booths. Common routes such as I-40 between Nashville and Knoxville, or I-65 between Nashville and Memphis, are completely toll-free.

Tennessee also has no congestion charges or emissions-zone fees of any kind, so your Thrifty hire can travel freely throughout the state without any road-use surcharges.

If your itinerary takes you beyond Tennessee into neighbouring states that do have tolls, the toll device already installed in your Thrifty vehicle will handle those roads. In that case, you can choose an unlimited toll package at the counter (typically GBP 11 to GBP 25 per day) or pay per use, with actual toll amounts plus an administrative fee billed to your card after the hire.

Thrifty operates a counter at Nashville International Airport (BNA) in Tennessee, with hours running Monday through Sunday from 06:00 to 23:59.

When you arrive at BNA, follow the car hire signs inside the terminal. Thrifty provides shuttle or airport pick-up services from the terminal to the hire area, and self-service pickup options are available to help reduce wait times at the counter.

To make your pickup as smooth as possible, bring the following to the Thrifty counter:

• Your booking confirmation or printed voucher
• A valid, physical driver’s licence (plus an International Driving Permit if your licence uses a non-Latin alphabet)
• A physical major credit card in the main driver’s name for the authorisation hold
• Your passport or government-issued photo ID
• Round-trip flight or travel tickets

If you are arriving outside counter hours, review your confirmation for any after-hours instructions before travelling to Tennessee. Thrifty also has locations at McGhee Tyson Airport in Alcoa, Chattanooga Metropolitan Airport, Memphis International Airport, and Tri-Cities Regional Airport, all following standard airport pickup procedures.

To collect your Thrifty hire in Tennessee, you must present a complete set of physical documents at the counter. Digital copies are not accepted.

• A valid, original driver’s licence in the main driver’s name
• An International Driving Permit (IDP) if your licence is not in English or uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. The IDP is a translation only and must be carried alongside the original licence
• A physical major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold. Debit and prepaid cards are not accepted
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

At the Thrifty counter in Tennessee, verify that all named drivers are added to the hire agreement, that each additional driver presents their own valid licence, and that the starting fuel level is recorded on the contract before you leave the lot.

Yes, all bookings made through Hola Car Rentals, including Thrifty hires in Tennessee, include Tolls Cashback of up to 5% of your total booking value.

Because Tennessee itself has no toll roads, you will not pay any tolls while driving within the state. However, if your trip takes you into a neighbouring state that does charge tolls, any tolls you pay during that Thrifty hire period are eligible for the cashback benefit.

To claim your refund after returning the vehicle:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from the Thrifty counter, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

When you pick up your Thrifty hire in Tennessee, the counter will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until the bank releases it after you return the vehicle.

For standard vehicles at U.S. locations, typical holds range from GBP 300 to GBP 400, though the exact amount for your Thrifty hire in Tennessee depends on the specific location, vehicle class, and season. Premium or speciality vehicles may carry a higher hold.

Important requirements for the deposit at any Thrifty counter in Tennessee:

• The card must be a physical, major credit card with the driver’s name printed on it
• The card must be in the main driver’s name
• Debit cards, prepaid cards, and virtual cards are not accepted
• You must have sufficient available credit to cover the hold plus any expected charges

After you return the vehicle, the hold is released. Your bank or card issuer controls how quickly it reappears on your available balance, which can take up to 15 working days. Bringing a backup credit card is always a good precaution.

In Tennessee, Thrifty follows the standard U.S. hire policy: the minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-hire surcharge at the Thrifty counter.

Key points for under-25 renters picking up a Thrifty vehicle in Tennessee:

• A daily young-hire fee applies for drivers aged 21 to 24. For Hertz, Thrifty, and Dollar, this fee is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes
• Most vehicle classes are restricted to drivers aged 25 and over. Economy, compact, and intermediate categories are typically the only classes available to younger renters
• All standard requirements still apply: a valid driver’s licence, a physical major credit card in the main driver’s name, and any required IDP

Tennessee is not one of the states (such as New York or Michigan) where law requires hires to drivers aged 18 and over, so the 21-year minimum applies at Thrifty locations across the state. Always confirm the exact surcharge amount on your booking confirmation before arriving at the counter.

Yes, you can add an additional driver to your Thrifty hire in Tennessee, either as part of your rate or by paying a fee at the counter.

For Hertz, Thrifty, and Dollar, the additional driver fee when not included in your rate is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes.

To add a driver at the Thrifty counter in Tennessee:

• The additional driver must be present at pickup with a valid, physical driver’s licence
• If their licence uses a non-Latin alphabet, they must also bring an International Driving Permit
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver must meet the minimum age requirement. For Thrifty in Tennessee, additional drivers should generally be at least 25 years old

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. If someone not named on the contract drives the vehicle, coverage may be void. Check your booking confirmation to see whether an additional driver is already included in your rate before arriving at the Tennessee counter.

Thrifty hires in Tennessee follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return at any Thrifty location in Tennessee:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Thrifty vehicle in Tennessee with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

Yes, most bookings made through Hola Car Rentals, including Thrifty hires in Tennessee, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible travellers renting a Thrifty vehicle in Tennessee, the coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This is particularly useful if you experience a medical emergency or an accident while driving through Tennessee. To use the benefit, contact the assistance line before incurring expenses where prior authorisation is required.

How to reach assistance 24/7:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverage terms and limits that apply to your Thrifty hire in Tennessee.

Yes, one-way hires are possible with Thrifty in Tennessee, but a drop-off fee may apply depending on your route and destination.

Key things to know about one-way Thrifty hires from Tennessee:

• The drop-off fee is route-specific and varies by destination city or state, vehicle class, and season
• The fee is shown during the booking process under the "To pay at destination" section and will also appear on your confirmation
• This fee cannot be prepaid and is paid directly at the Thrifty counter
• Cross-border one-ways (for example, from Tennessee into Canada or Mexico) may be restricted or carry higher fees depending on Thrifty partner rules
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee

If your confirmation does not show a drop-off fee, no fee applies to your specific route. Always review the "To pay at destination" section carefully before completing your booking for a Thrifty hire originating in Tennessee.

Thrifty hires picked up at Tennessee airports, including Nashville International Airport (BNA), Memphis International Airport, and others, are subject to airport-specific fees and state hire taxes on top of the base rate.

Common charges you may see on a Thrifty hire agreement in Tennessee include:

• Airport concession recovery fee (ACRF), charged by all hire companies operating at Tennessee airports based on their market share agreements with the airport authority
• Customer facility charge (CFC), which funds the hire car facilities at the airport
• State and local hire taxes applicable in Tennessee
• Tourism or state surcharges where applicable

Your booking confirmation will show whether taxes and fees are included in your prepaid rate or listed as amounts due at the Thrifty counter in Tennessee. If your confirmation shows "Taxes and Fees: Included," you should not be billed separately for those items at pickup. If you are charged for something not disclosed on your confirmation, the No Extra Charges© guarantee may apply. Contact Hola Car Rentals support after completing the hire with your confirmation, hire agreement, and receipt.

When picking up a Thrifty hire in Tennessee, you will typically be offered several insurance and protection products at the counter. Understanding what each covers helps you avoid paying for duplicate protection.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Thrifty vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero deductible. This does not cover damage you cause to other vehicles or people
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Thrifty hire in Tennessee. Some U.S. states require a minimum liability amount, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your hire
• Personal Accident Insurance (PAI): covers your own injuries and those of passengers
• Personal Effects Coverage (PEC): covers personal belongings inside the vehicle

Check your booking confirmation to see which protections are already included in your Thrifty hire in Tennessee. Only drivers listed on the hire agreement are covered by any of these protections.

If your flight is delayed and you arrive later than your scheduled Thrifty pickup time in Tennessee, the hire company will generally hold your reservation for up to 24 hours from the original pickup time, provided you arrive during counter operating hours.

At Nashville International Airport (BNA), the Thrifty counter is open Monday through Sunday from 06:00 to 23:59, which covers most flight arrival windows in Tennessee.

What to keep in mind:

• If your delay is less than 24 hours, your Thrifty booking in Tennessee should still be honoured. Make sure you arrive while the counter is open
• If your delay exceeds 24 hours, contact Hola Car Rentals as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]. Changes are not guaranteed but the team will assist where possible
• If you arrive after the Thrifty counter has closed for the night at your Tennessee location, check your confirmation for any after-hours pickup instructions before travelling to the counter

It is always a good idea to have your booking confirmation accessible so you can quickly provide your reservation details when contacting support about your Tennessee pickup.