Thrifty Car Hire
in Sacramento

Hola Car Rentals is the only premium partner of the top car hire brands operating in Sacramento, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Sacramento.

No. With Hola Car Rentals, all costs and charges for your booking in Sacramento are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Sacramento charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Thrifty operates at Sacramento International Airport (SMF) with its hire facility located at 6327 Aviation Dr, Sacramento, CA 95837. The hire desks at SMF are not inside the terminal building. After collecting your luggage, follow the signs for the hire car shuttle and board the shuttle bus to the consolidated off-airport hire facility, where Thrifty and other partner brands are situated.

Once at the facility, go directly to the Thrifty counter to present your documents and complete the collection process. Allow extra time beyond your flight arrival, especially during busy travel periods, to account for the shuttle ride and queue at the desk.

If you have a Thrifty reservation booked through Hola Car Rentals, bring your booking confirmation, a valid driving licence, and a physical major credit card in the main driver’s name to the Sacramento Thrifty counter.

To pick up your Thrifty hire car in Sacramento, you must bring the following physical documents to the desk:

• A valid, original driving licence (not a digital copy) in the main driver’s name
• A physical major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driving licence is not in English and does not use a Latin (Roman) alphabet, for example if it uses Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Thrifty Sacramento desk. For all other non-English licences, an IDP is strongly recommended.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted by Thrifty or any other hire partner in Sacramento.

Yes, a physical major credit card in the main driver’s name is required to pick up your Thrifty hire car in Sacramento.

At the Thrifty desk in Sacramento, the agent will place a temporary authorisation hold on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class and location. This is not a charge; it is a temporary authorisation that reduces your available credit until it is released after you return the vehicle.

• Debit cards are not accepted for the authorisation hold
• Prepaid or virtual cards are not accepted
• The card must be physically present and have the driver’s name printed on it
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit

Even if you prepaid your Thrifty Sacramento booking online, you must still present a physical credit card at the desk. It is advisable to bring a backup credit card in case your primary card is declined.

Yes, toll roads and cashless toll facilities exist in the broader Northern California region, and your Thrifty hire in Sacramento may be equipped with an electronic toll device or plate-based billing system.

California uses the FasTrak system across all toll facilities, including Bay Area bridges such as the Bay Bridge and Golden Gate Bridge, as well as express lanes on various motorways. There are no cash toll booths on most of these roads. If you drive from Sacramento towards the San Francisco Bay Area, you are likely to encounter bridge tolls of approximately US$7 to US$15 per crossing.

At the Thrifty desk in Sacramento, you will typically have two options:

• Purchase an unlimited toll package for approximately US$11 to US$25 per hire day, which covers all toll usage during your hire
• Decline the package and pay per use, in which case Thrifty will charge the actual toll amounts plus administrative processing fees to your card after the hire ends

Toll charges can appear on your card days or even weeks after you return the vehicle, as toll agencies process invoices in batches. To avoid unexpected charges, review the toll programme terms carefully before signing the hire agreement at the Sacramento Thrifty desk.

Yes, all bookings made through Hola Car Rentals, including Thrifty hires in Sacramento, include the Tolls Cashback benefit, which reimburses you up to 5% of your total booking value for tolls paid during your hire.

If you drive from Sacramento towards the San Francisco Bay Area, you may encounter FasTrak bridge tolls of approximately US$7 to US$15 per crossing. Those toll costs are eligible for the cashback claim.

To claim your Tolls Cashback after returning your Thrifty vehicle in Sacramento:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the Thrifty hire agreement signed at collection, and a toll receipt or invoice showing the charges

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted. The cashback covers toll charges only, not administrative fees or traffic fines.

Yes, drivers under 25 years old are subject to a young driver surcharge when collecting a Thrifty hire car in Sacramento.

In the United States, the standard minimum age to hire without additional fees is 25. Drivers aged 21 to 24 can hire from Thrifty in Sacramento but will be charged a daily young driver surcharge. Based on Thrifty's standard rates, this fee is approximately US$13.50 per hire day plus applicable taxes, with a maximum cap of US$189 plus taxes for the hire period.

• Drivers under 21 are generally not eligible to hire from Thrifty in Sacramento
• Vehicle class restrictions apply for under-25 renters; categories such as luxury, premium, full-size SUV, minivan, and convertible are typically restricted
• Economy, compact, and intermediate vehicle classes are usually available to younger renters

The young driver surcharge is paid directly at the Thrifty desk in Sacramento and is not included in your prepaid booking total. Budget for this fee in advance if you are between 21 and 24 years old.

Yes, you can add an additional driver to your Thrifty hire in Sacramento, but the additional driver must be present at the desk during collection to show their valid driving licence and sign the hire agreement.

For Thrifty in Sacramento, the additional driver fee is approximately US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes for the hire period. However, if your Hola Car Rentals booking confirmation explicitly states that an additional driver is included at no charge, you should not be billed for the first extra driver.

• The additional driver must meet the same minimum age and document requirements as the main driver
• If the additional driver’s licence is not in English and uses a non-Latin alphabet, an IDP is required
• Only drivers listed on the Thrifty hire agreement in Sacramento are covered by the hire protections
• Anyone who drives the vehicle and is not listed on the agreement may void your cover

Check your booking confirmation before arriving at the Sacramento Thrifty desk to confirm whether the additional driver fee is included or payable at collection.

Yes, one-way hires are possible with Thrifty in Sacramento, but a drop-off fee may apply depending on your return location, the distance involved, and the vehicle class you select.

When booking a one-way Thrifty hire from Sacramento, the drop-off fee will be shown on the booking details page under the section labelled as charges due at the destination. This fee is not prepaid and is not covered by the No Extra Charges© guarantee unless it was not disclosed during booking.

• Returning to a different location within the same city, such as from Sacramento Airport to a downtown Thrifty location, often carries no drop-off fee
• Returning to a different city or state, such as from Sacramento to Los Angeles or San Francisco, typically incurs a one-way fee that varies by route and vehicle class
• Cross-border one-way hires, for example returning a Sacramento Thrifty vehicle in another country, are generally restricted or require prior approval

Always review the drop-off fee shown during checkout before confirming your Thrifty Sacramento booking. If you need to change your return location after booking, contact support as the fee may be recalculated.

Thrifty hires in Sacramento follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it with a full tank to avoid fuel charges.

At the Thrifty desk in Sacramento, check the fuel gauge with the agent before leaving and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge as evidence.

• Refuel within approximately 10 miles of the Sacramento return location before dropping off the vehicle
• Keep your final fuel receipt showing the date, time, and station address
• If you return the vehicle with less fuel than recorded at collection, Thrifty may charge a fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices, plus a service fee

If the vehicle was not full at collection, ask the Thrifty agent in Sacramento to record the exact starting level on the hire agreement. You only need to return it at that same level. For after-hours returns at the Sacramento location, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your phone.

An IDP is mandatory for your Thrifty hire in Sacramento if your driving licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. For all other non-English licences, an IDP is strongly recommended but not strictly required by law in California.

The IDP is a translation document only and must always be carried alongside your original driving licence. It is not a standalone licence and will not be accepted by Thrifty in Sacramento without the original.

• Obtain your IDP in your home country before travelling, as US-based issuers such as AAA do not issue IDPs to non-US licence holders
• The IDP must be physical; digital versions are not accepted at the Thrifty desk in Sacramento
• If your licence is in English or issued by an EU or EEA country, an IDP is generally not required for a Sacramento Thrifty hire

When in doubt, getting an IDP before your trip is the safest approach. It avoids any risk of being turned away at the Thrifty desk in Sacramento due to a licence that the agent cannot read.

Sacramento's downtown area is undergoing an ongoing conversion of one-way streets to two-way traffic as part of the Central City Mobility Project, and this can be confusing for drivers unfamiliar with the city, including those collecting a Thrifty hire in Sacramento.

Streets such as 5th Street and I Street are being converted from multi-lane one-ways to two-way roads with narrowed lanes. Signage in these transition zones may not always be clear, and some segments that were previously one-directional now carry traffic in both directions.

• 5th Street between I Street and X Street has been reduced from three lanes to one lane per direction, which can cause unexpected congestion near motorway access points
• Historic one-way pairs near the Golden 1 Center arena are being reversed, with new bidirectional signals that may still be covered or incomplete during construction phases
• Events at the Golden 1 Center, which hosts approximately 189 events per year, trigger temporary street closures and special signal timings that affect nearby roads

Before driving your Thrifty hire in Sacramento, use a GPS or navigation app with up-to-date maps and allow extra time when navigating the downtown grid, particularly near the arena and the Sacramento Valley Station area.

When collecting your Thrifty hire in Sacramento, you will be offered several insurance and protection products at the desk. Understanding what each covers helps you avoid paying for duplicates or leaving yourself unprotected.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): covers damage to the Thrifty hire vehicle itself from a collision, theft, or vandalism, subject to any deductible shown on your agreement. It does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS or SLI): covers bodily injury and property damage you may cause to others while driving the Thrifty vehicle in Sacramento. Some US states require a minimum level of liability, but California does not mandate that hire companies include it by default, so check your booking confirmation carefully.
• Personal Accident Insurance (PAI): covers medical costs for you and your passengers in the event of an accident.

Check your Hola Car Rentals booking confirmation before arriving at the Sacramento Thrifty desk to see which protections are already included in your rate. Accepting add-ons you do not need can significantly increase your total cost at the desk.

Most bookings made through Hola Car Rentals, including Thrifty hires in Sacramento, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

If you are an international visitor renting a Thrifty vehicle in Sacramento and you qualify, the travel assistance coverage typically includes:

• Medical coverage for up to 5 passengers during the trip
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience a medical emergency or accident while driving your Thrifty hire in or around Sacramento, contact the Terrawind assistance line available 24 hours a day at +1 888 980 9992 (toll-free). You can also reach them via WhatsApp at +1 208 910 1001 or by email at [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

This coverage does not replace CDW or LDW for damage to the Thrifty vehicle, nor does it cover third-party liability. Check your booking confirmation for the exact terms and coverage limits that apply to your Sacramento hire.