Thrifty Car Hire
in Ohio

Hola Car Rentals is the only premium partner of the top car hire brands operating in Ohio, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Ohio.

No. With Hola Car Rentals, all costs and charges for your booking in Ohio are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Ohio charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Thrifty operates at several locations across Ohio, covering both major airports and city neighbourhoods.

Airport locations include:

• John Glenn Columbus International Airport (4106 International Gateway)
• Cleveland Hopkins International Airport
• Akron-Canton Regional Airport
• Dayton International Airport

City and neighbourhood locations include:

• Downtown Columbus (1355 W Mound St)
• Columbus Northwest (2455 Billingsley Rd)
• Southwest Columbus (1360 Auto Mall Dr)
• Downtown Cleveland (1701 E 12th St)
• Akron (1545 Brittain Rd)
• Chillicothe

With roughly 7 locations in Ohio, Thrifty has a more concentrated footprint than some larger brands, focusing primarily on airport counters and a handful of city sites. If you are arriving by air, the airport counter is the most convenient option. If you need a downtown pickup, confirm availability and hours before booking, as city locations typically operate Monday through Friday during standard business hours only.

Thrifty counter hours in Ohio vary significantly depending on the location type.

• John Glenn Columbus International Airport: extended hours with service from 05:00 to 23:59, plus a short window from 00:00 to 01:00, making it the most flexible Thrifty location in Ohio for early arrivals or late-night flights.
• Downtown Columbus (1355 W Mound St): Monday through Friday, 08:00 to 17:00 only.
• Columbus Northwest (2455 Billingsley Rd): Monday through Friday, 08:00 to 17:00 only.

City and neighbourhood Thrifty locations in Ohio are closed on weekends, so if your travel plans involve a Saturday or Sunday pickup or return, the airport counter is your best option. Always confirm hours directly with the location before your trip, as hours can change on public holidays. If you arrive outside counter hours at a city location, your booking may be forfeited with no refund, so plan accordingly.

Yes, Ohio has a major toll road that Thrifty renters should plan for before driving through the state.

The Ohio Turnpike (I-76, I-80, I-90) is a 241-mile east-west route running from the Indiana border to the Pennsylvania border, passing near Toledo, Cleveland, and Akron. It is one of the most commonly used highways for cross-state travel in Ohio.

Toll payment options on the Ohio Turnpike include:

• E-ZPass (electronic transponder): approximately US$0.073 per mile for passenger vehicles
• Cash or credit card at toll plazas: approximately US$0.106 per mile
• Full westbound trip (Pennsylvania to Indiana): US$19.00 with E-ZPass or US$27.75 cash/credit
• Full eastbound trip (Indiana to Pennsylvania): US$16.00 with E-ZPass or US$23.50 cash/credit

Your Thrifty rental vehicle in Ohio will include an electronic toll device. At the counter, you can enrol in a toll programme (typically US$11 to US$25 per day) for unlimited use, or pay per toll incurred plus an administrative processing fee. If you skip enrolment and drive through a cashless lane, Thrifty will bill the toll amount plus fees to your card after the rental ends. Ohio has no congestion charges or emissions zones.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to Thrifty rentals in Ohio and covers tolls paid on roads like the Ohio Turnpike.

Hola Car Rentals reimburses the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your booking total is US$500, the maximum cashback is US$25. If you paid US$18 in Ohio Turnpike tolls, you receive US$18 back. If you paid US$40, you receive US$25 (the cap).

To claim your Tolls Cashback after your Thrifty rental in Ohio:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA[your confirmation number]
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid during the rental period

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions are not accepted, so keep your toll receipts from the moment you pick up your Thrifty vehicle in Ohio.

To collect your Thrifty hire in Ohio, you must present a complete set of physical documents at the counter. Digital copies are not accepted.

• Valid driver’s licence (original, unexpired, physical card) in the main driver’s name
• International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original licence.
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold. Debit and prepaid cards are not accepted for the hold.
• Passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors travelling internationally)

At the Thrifty counter in Ohio, the hire agreement is between you and Thrifty directly. Make sure all names match across your licence, passport, and credit card. If you plan to add an additional driver, that person must also be present with their own valid licence and documents.

Yes, a physical major credit card in the main driver’s name is required at every Thrifty counter in Ohio to cover the authorisation hold.

The hold is a temporary authorisation placed on your card at collection. It is not a charge, but it reduces your available credit until released after the hire ends. Typical holds for standard vehicles in the United States range from US$300 to US$400, though the exact amount is set by Thrifty at the counter and may be higher for premium vehicle classes.

Important points to remember for your Thrifty hire in Ohio:

• The card must be physical. Virtual, single-use, or digital wallet cards are not accepted.
• Debit cards and prepaid cards are not accepted for the deposit hold.
• The card must have the driver’s name printed on it and match the main driver on the hire agreement.
• Even if you pre-paid your booking online, you must still present a credit card at the Ohio counter.
• After returning the vehicle, your bank controls how quickly the hold is released, which can take up to 15 business days.

Bring a backup credit card in your name in case your primary card is declined.

The minimum age to hire from Thrifty in Ohio without a young-renter surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily underage fee at the counter.

For Thrifty in Ohio, the young-renter surcharge is approximately US$13.50 per hire day plus taxes, with a maximum cap of US$189 plus taxes for the hire period.

Additional restrictions that apply to under-25 renters at Thrifty locations in Ohio:

• Most premium, full-size, luxury, convertible, minivan, and large SUV categories are restricted to drivers 25 and older
• Economy, compact, and intermediate vehicle classes are generally available to younger renters
• The underage fee is paid at the counter and cannot be prepaid online

Ohio is not one of the states (like New York or Michigan) where law requires rentals to drivers under 21, so the effective minimum age at Thrifty locations in Ohio is 21. All standard document and credit card requirements still apply regardless of age.

Thrifty hires in Ohio follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return at any Thrifty location in Ohio:

• At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at Ohio airport locations, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Thrifty vehicle in Ohio below the recorded starting level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Returning the car full is always the most cost-effective option.

Yes, most bookings made through Hola Car Rentals for Thrifty vehicles in Ohio include travel assistance coverage provided by Terrawind Global Protection, at no extra cost.

This benefit is especially relevant if you experience an emergency while driving through Ohio, whether on the Ohio Turnpike, in a rural area, or between cities. Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the assistance team 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, have your full name and Hola Car Rentals confirmation number ready. Please note that this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Thrifty hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always check your booking confirmation for the exact terms that apply to your reservation.

Yes, you can add an additional driver to your Thrifty hire in Ohio, either as part of your rate or by paying a fee at the counter.

For Thrifty in Ohio, the additional driver fee is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes for the hire period. Check your booking confirmation first, as some Hola Car Rentals rates include one additional driver at no extra cost.

Requirements for adding an additional driver at any Thrifty location in Ohio:

• The additional driver must be present at the counter at collection
• They must present a valid driver’s licence and any required documents, including an IDP if their licence uses a non-Latin alphabet
• They must meet the minimum age requirements. Drivers aged 21 to 24 may be subject to a young-renter surcharge
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Thrifty hire agreement in Ohio are covered by protections such as CDW/LDW and liability coverage. If someone not listed on the contract drives the vehicle, coverage may be void.

Yes, one-way hires are possible with Thrifty in Ohio, but a drop-off fee may apply depending on your specific route.

Thrifty operates locations at multiple Ohio airports and city sites, including Columbus, Cleveland, Akron, and Dayton. Returning your vehicle to a different Thrifty location within Ohio or to a location in another state may trigger a one-way drop-off fee. This fee varies based on the route, vehicle class, and season.

How to check whether a drop-off fee applies to your Thrifty Ohio hire:

• During the booking process on the Hola Car Rentals website, select your different return location
• The drop-off fee, if applicable, will appear under the "To pay at destination" section on the rate details page
• The same fee will be listed on your booking confirmation

The drop-off fee cannot be prepaid and is paid directly to Thrifty at the counter in Ohio. If the counter charges a fee that was not disclosed on your confirmation, keep all paperwork and contact Hola Car Rentals support, as the No Extra Charges© guarantee may apply. Cross-border one-way hires (for example, Ohio to Canada) may be restricted or require prior approval from Thrifty.

When renting from Thrifty in Ohio, you have access to several types of coverages that protect you in different situations. Understanding what each covers helps you avoid paying for duplicates or arriving unprotected.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Thrifty hire vehicle itself, including theft and vandalism. A deductible may apply unless your confirmation states zero excess.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles while driving in Ohio. Some U.S. states require a minimum level of liability, but not all do. Hola Car Rentals strongly recommends adding supplemental liability cover up to US$300,000.
• Personal Accident Insurance (PAI): covers your own injuries and those of passengers.
• Personal Effects Coverage (PEC): covers personal belongings inside the vehicle.

CDW/LDW does not cover third-party liability, and LIS/ALI/SLI does not cover damage to the Thrifty vehicle. These are separate protections. Check your Hola Car Rentals booking confirmation to see which coverages are already included in your Ohio rate before accepting anything additional at the Thrifty counter.

If you return your Thrifty vehicle in Ohio after the agreed drop-off time, additional charges may apply once the grace period has passed.

The standard grace period at most Thrifty locations in Ohio is 30 minutes, though this is not guaranteed at every site. If you exceed the grace period, Thrifty may charge for extra hours or an additional full hire day, plus a late return fee depending on the terms of your hire agreement.

Steps to take if you think you will be late returning your Thrifty hire in Ohio:

• Contact the Thrifty location directly as soon as possible to inform them of the delay
• If you need more time, request a formal hire extension through the counter or through Hola Car Rentals support before the scheduled return time
• Keep in mind that city Thrifty locations in Ohio close at 17:00 on weekdays and are not open on weekends, so a late return at a downtown location may not be possible after hours
• The airport Thrifty location in Columbus has extended hours and is more flexible for late returns

Returning on time is the simplest way to avoid unexpected charges on your Thrifty Ohio hire. Always confirm the exact return deadline on your hire agreement at collection.