Thrifty Car Hire
in Maryland

Hola Car Rentals is the only premium partner of the top car hire brands operating in Maryland, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Maryland.

No. With Hola Car Rentals, all costs and charges for your booking in Maryland are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Maryland charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Thrifty at Baltimore Washington International Thurgood Marshall Airport (BWI) in Maryland operates from an off-airport location at 7410 New Ridge Road in Hanover. The counter is not inside the terminal building.

After landing, follow the signs to the hire car shuttle area and board the free shuttle bus that runs between the terminal and the Thrifty desk at 7410 New Ridge Road. Shuttles cycle regularly, so wait at the marked stop and look for the Thrifty logo on the bus.

Counter hours at the BWI Thrifty location are 7:00 AM to 10:00 PM daily. If your flight arrives close to or after 10:00 PM, check your booking confirmation for after-hours instructions before travelling.

Yes, Thrifty has multiple locations across Maryland beyond the BWI Airport site in Hanover.

City and neighbourhood locations include:

• Baltimore (Pikesville, 1777 Reisterstown Rd)
• Annapolis (West Street)
• Silver Spring (8000 Georgia Ave)
• Rockville (1052 Rockville Pike)
• Catonsville (5530 Baltimore National Pike)
• Glen Burnie (414 Crain Hwy S)
• Temple Hills (4520A St Barnabas Rd)
• Laurel, College Park, Frederick, National Harbour, Bethesda, Ocean City, and Salisbury

Off-airport Thrifty locations in Maryland may offer lower base rates than the BWI Airport site, since airport concession fees and facility charges typically add to the cost at airport counters. Always compare both options during booking and review the total shown under the confirmation to understand what is due at pick-up.

Maryland has several toll roads and crossings you are likely to use in a Thrifty hire car, and the state operates primarily cashless toll collection through E-ZPass Maryland and Pay-by-Plate systems.

Key tolled facilities include:

• Fort McHenry Tunnel (I-95) and Baltimore Harbour Thruway Tunnel (I-895): US$3 to US$6
• Governor Harry W. Nice Memorial Bridge (US-301): US$4.50 to US$9
• John F. Kennedy Memorial Highway (I-95): US$6 to US$12
• Intercounty Connector (MD 200): US$0.07 to US$0.35 per mile
• William Preston Lane Jr. Memorial (Bay) Bridge: US$2.50 with E-ZPass for a standard 2-axle vehicle

Your Thrifty vehicle in Maryland will include an electronic toll device. At the counter you can enrol in an unlimited toll programme (typically US$11 to US$25 per day) or pay per use, where Thrifty bills actual tolls plus administrative fees to your card after the hire. If you prefer to pay tolls independently, inform the counter agent and ask them to deactivate the vehicle's default device to avoid duplicate charges.

Maryland has no congestion charges or emissions zones.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Thrifty hire in Maryland.

Maryland's toll network includes the Fort McHenry Tunnel, Bay Bridge, I-95 Kennedy Highway, and other E-ZPass routes, so toll costs can add up quickly. The cashback benefit helps offset those expenses.

To claim your refund:

• Email [email protected] within 30 days of returning the Thrifty vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire period

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

To collect your Thrifty hire car in Maryland, you must present all of the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the security deposit hold
• A passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors travelling internationally)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in English or a Roman alphabet, an IDP is recommended but not strictly required. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Thrifty counter in Maryland.

Maryland's Pay-by-Plate system captures your Thrifty hire car's licence plate on camera as you pass through a cashless toll plaza and then sends an invoice by mail or allows online payment.

If you do not enrol in a toll programme at the Thrifty counter in Maryland, this is what typically happens:

• The toll agency photographs the rental plate and bills the hire company
• Thrifty passes the toll charge to your credit card, usually after the hire ends, along with an administrative processing fee
• Toll charges can appear days or even weeks after you return the vehicle

If you fail to pay a toll invoice by its due date, Maryland can issue a civil penalty and may suspend the vehicle registration, which could result in additional charges passed to you by Thrifty.

To avoid surprise post-hire charges, consider enrolling in Thrifty's toll programme at pick-up, or use a third-party service like NextPass by adding the rental plate number before your trip. Always inform the counter agent of your chosen method so the vehicle's default device is handled correctly.

When you pick up your Thrifty hire car in Maryland, the counter agent will place a temporary authorisation hold on your credit card as a security deposit. This is not a charge but it reduces your available credit until the hold is released after you return the vehicle.

For standard vehicles at U.S. locations, typical holds range from US$300 to US$400, though the exact amount at your specific Thrifty location in Maryland may vary based on vehicle class, hire duration, and the location itself. Premium or speciality vehicles may carry higher holds.

Important requirements for the deposit:

• A physical, major credit card with the driver’s name printed on the card is required
• The card must be in the main driver’s name
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• You must have sufficient available credit to cover the hold plus any expected charges

After returning the Thrifty vehicle in Maryland, the hold is released, but your bank controls when it reappears on your available credit, which can take up to 15 working days.

Yes, Thrifty in Maryland charges a young driver surcharge for drivers aged 21 to 24. The minimum age to rent without an additional fee is 25.

For Thrifty in Maryland, the young driver fee is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes for the hire period. This fee is paid at the counter and is not included in your prepaid rate.

Additional restrictions that apply to under-25 drivers at Thrifty locations in Maryland include:

• Vehicle class limits: categories such as full-size, SUV, minivan, luxury, premium, and convertible are typically restricted to drivers 25 and older
• Economy, compact, and intermediate classes are generally available to younger drivers

A valid driver’s licence and a major credit card in the main driver’s name are still required regardless of age. If you are unsure whether your chosen vehicle class is available for your age at a specific Thrifty location in Maryland, contact customer service before booking.

Most bookings for a Thrifty hire in Maryland made through Hola Car Rentals include travel assistance cover provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving through Maryland.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover does not apply to residents of the United States or Canada. If you are a U.S. or Canadian resident renting a Thrifty vehicle in Maryland, this benefit is not available to you.

To utilise the assistance, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, one-way hires with Thrifty in Maryland are possible, but a drop-off fee may apply depending on your return location.

Common scenarios and how fees typically work:

• Returning to a different Thrifty location within Maryland (for example, picking up at BWI and dropping off in Rockville or Annapolis) may or may not incur a drop-off fee depending on the specific route
• Returning to a location in a different state will usually carry a one-way drop-off fee, which varies by distance, vehicle class, and season
• Cross-border returns (for example, to Canada) may be restricted or require prior authorisation from Thrifty

The drop-off fee is shown on the booking details page under the section labelled to pay at destination during checkout. It cannot be prepaid and is settled directly with Thrifty at pick-up or return. Review your confirmation carefully to confirm whether a fee applies to your specific route before finalising your Maryland Thrifty hire.

Thrifty hires in Maryland follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow:

• At pick-up, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Thrifty vehicle in Maryland with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

For the BWI location in Maryland, there are fuel stations along New Ridge Road and nearby roads in the Hanover area. Ask the Thrifty agent at pick-up to confirm the closest station to the return point.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the Thrifty hire car in Maryland is damaged or stolen during your hire period.

What CDW or LDW typically covers for your Thrifty hire in Maryland:

• Collision damage to the hire vehicle
• Theft and vandalism
• Repairs up to the vehicle's value, minus any applicable excess

What it does not cover:

• Damage or injury to third parties (you need LIS or SLI for that)
• Tires, wheels, undercarriage, or roof damage unless specifically included
• Prohibited use such as off-road driving, DUI, or driving by an unauthorised person
• Incidents not reported promptly to Thrifty

Check your booking confirmation to see whether CDW or LDW is included in your rate and whether an excess applies. At the Thrifty counter in Maryland, verify the cover is listed on the hire agreement before signing. If an incident occurs, contact Thrifty immediately using the number on your confirmation and document the scene with photos.

Yes, you can add an additional driver to your Thrifty hire in Maryland, but a fee applies unless your booking confirmation explicitly states that an additional driver is included at no charge.

For Thrifty in Maryland, the additional driver fee is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes for the hire period. This fee is paid directly at the Thrifty counter.

Requirements for adding an additional driver:

• The additional driver must be present at the Thrifty counter in Maryland at pick-up
• They must present a valid driver’s licence and any required ID
• If their licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit is also required
• They must meet the minimum age requirement; drivers aged 21 to 24 may be subject to a young-driver surcharge on top of the additional driver fee
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Thrifty hire agreement in Maryland are covered by the vehicle's protections such as CDW or LDW. Anyone not named on the contract who drives the car may void that cover.