Thrifty Car Hire
in El Paso

Hola Car Rentals is the only premium partner of the top car hire brands operating in El Paso, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in El Paso.

No. With Hola Car Rentals, all costs and charges for your booking in El Paso are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in El Paso charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Thrifty counter at El Paso International Airport is located at 6701 Convair Rd, El Paso, GBP 79925, on the airport grounds. This is the primary Thrifty pickup point for arrivals at El Paso.

Counter hours at this location are Monday through Friday 8:00 AM to 5:00 PM and Saturday through Sunday 8:00 AM to 2:00 PM. If your flight arrives outside these hours, plan accordingly, as no after-hours pickup details are currently confirmed for this Thrifty location.

Thrifty also operates off-airport locations in El Paso, including 6590 Montana Ave F (Central El Paso) and 950 Crockett St (Sunland Park). These require you to travel directly to the address and are not connected to the airport by a shuttle. If you are arriving by plane, the 6701 Convair Rd airport location is the most convenient Thrifty option in El Paso.

To pick up your Thrifty hire in El Paso, you must bring the following physical documents:

• A valid, original driver’s licence (not a digital copy)
• A major credit card with your name printed on the card, in the main driver’s name, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the Thrifty counter in El Paso. Even if your licence uses Roman letters but is not in English, carrying an IDP is strongly recommended.

The IDP is a translation document only and must be presented alongside your original licence. It is not accepted on its own. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

All documents must be physical originals. Digital versions shown on a phone or tablet will not be accepted at the Thrifty counter in El Paso.

Yes, a major credit card is required to hire from Thrifty in El Paso. The card must be in the main driver’s name with the driver’s name physically printed on the card, and it must be presented in person at the counter.

The credit card is used to place a temporary security authorisation hold, typically around US$300 to US$400 for standard vehicles in the United States, though the exact amount is set by the Thrifty desk in El Paso and may vary by vehicle class or hire duration.

• Debit cards are not accepted for the authorisation hold
• Prepaid or virtual cards are not accepted
• Someone else’s card cannot be used, even with permission

Even if you have prepaid your booking in full, you must still present a physical credit card at the Thrifty counter in El Paso to cover the hold. The hold is released after you return the vehicle, but your bank may take up to 15 working days to reflect the release on your account.

Bringing a backup credit card in your name is a good precaution in case your primary card is declined.

Texas toll roads are almost entirely cashless, and your Thrifty hire in El Paso will include an electronic toll device, either a transponder or a plate-based billing system. There are very few cash toll booths remaining in Texas.

At the Thrifty counter in El Paso, you will typically have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per hire day, covering all tolls during your hire period
• Pay per use: tolls are billed to your credit card after the hire, along with administrative or processing fees charged by Thrifty or a third-party toll processor

If you drive through a cashless toll gantry without enrolling in a toll programme, the toll is captured by licence plate photo and billed to Thrifty, which then passes the charge to you along with additional fees. These charges can appear on your card days or even weeks after you return the vehicle.

El Paso itself has limited toll infrastructure compared to Dallas or Houston, but if you drive east toward other Texas metros on routes like IH-10, you may encounter toll segments. Choose the unlimited package if you plan to drive frequently on toll roads during your El Paso hire.

Texas has no congestion charges or emissions zones.

When you pick up a Thrifty hire at El Paso International Airport (6701 Convair Rd), several location-based fees are added on top of your base rate. These are standard charges that apply to all airport hires in Texas and are not unique to Thrifty.

• Airport concession recovery fee: typically up to 10 to 12 per cent of the base rate, charged because Thrifty operates on airport property
• Customer facility charge (CFC): approximately US$4.50 to US$5.50 per hire day, covering airport infrastructure costs
• City and local vehicle hire taxes: combined rates of roughly 10 to 15 per cent, varying by provider

These fees are standard for El Paso airport hires and apply regardless of which brand you choose at the airport. If your booking confirmation shows taxes and fees as included, you should not be billed again for those items at the Thrifty counter in El Paso. If you are charged for something not listed on your confirmation, keep all paperwork and contact support after the hire is complete.

Hiring from one of Thrifty's off-airport El Paso locations, such as 6590 Montana Ave F, may result in lower fees since the airport concession charge would not apply, though you would need to arrange your own transport from the airport.

Yes, all bookings made through Hola Car Rentals, including Thrifty hires in El Paso, include Tolls Cashback, which reimburses up to 5 per cent of your total booking value for tolls paid during your hire.

Texas toll roads are cashless, so if you drive on any toll segments during your El Paso hire, such as IH-10 express lanes or other Texas toll facilities, you can claim this benefit after returning the vehicle.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning your Thrifty vehicle in El Paso
• Include your Hola Car Rentals reservation confirmation, the signed hire agreement from Thrifty, and a toll receipt or statement showing charges paid during your hire
• Use the subject line: Tolls Cashback, followed by your reservation number

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days will not be accepted. The reimbursement covers the lesser of your actual toll costs or 5 per cent of your booking total.

Yes, drivers under 25 can hire from Thrifty in El Paso, but a young-renter surcharge applies and certain vehicle classes are restricted.

In the United States, the standard minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 are eligible to hire from Thrifty in El Paso but will pay a daily young-renter fee. For Hertz, Thrifty, and Dollar, this fee is approximately US$13.50 per hire day, with a maximum charge of US$189 plus applicable taxes.

Vehicle class restrictions also apply for under-25 drivers. Categories such as full-size, SUV, premium, luxury, convertible, minivan, and van are typically restricted. The classes most commonly available to younger drivers are economy, compact, and intermediate.

• Minimum age: 21 (in most U.S. states outside New York and Michigan)
• Young-renter surcharge: approximately US$13.50 per day for Thrifty
• Maximum surcharge cap: US$189 plus taxes
• Restricted classes: premium, luxury, full-size, SUV, van, convertible

Bring a valid driver’s licence and a major credit card in your name to the Thrifty counter in El Paso. If your licence is not in English or uses a non-Latin alphabet, an International Driving Permit is also required.

Thrifty hires in El Paso follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the El Paso location.

When returning your vehicle to the Thrifty location in El Paso, refuel within approximately 10 miles of the return point so the gauge does not drop below full before you arrive. Keep your fuel receipt as proof in case of any dispute.

• Return the tank at the same level recorded at pickup (usually full)
• If you return below the recorded level, Thrifty may charge a fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a service fee
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge on your phone

If the vehicle was not full at pickup, ask the Thrifty agent in El Paso to record the exact starting level on the agreement. You only need to return it at that same level, not necessarily full.

Yes, most bookings made through Hola Car Rentals, including Thrifty hires in El Paso, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible travellers, the coverage is particularly relevant in El Paso given the city’s location near the US-Mexico border and its extensive highway network, including IH-10 and Loop 375, where a breakdown or accident could occur far from urban services.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To use the assistance during your El Paso hire, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This coverage does not include damage to the Thrifty hire vehicle itself (that requires CDW/LDW) or third-party liability (which requires LIS/ALI/SLI). Check your booking confirmation for the exact terms and limits that apply to your reservation.

The insurance included with your Thrifty hire in El Paso depends on the rate plan you selected when booking. It is important to review your confirmation carefully before arriving at the El Paso counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Thrifty hire vehicle from a collision, theft, or vandalism. A deductible may still apply unless your plan explicitly states zero excess.

Third-party liability cover (LIS/ALI/SLI) protects you against bodily injury and property damage you may cause to other people or vehicles. In Texas, not all hire locations are required to include state-minimum liability by default, so confirm whether this is included in your El Paso Thrifty booking or whether you need to add it.

• CDW/LDW covers the hire car only, not other vehicles or people
• LIS/ALI/SLI covers third parties, not the hire car itself
• Neither covers personal injuries to you (that requires PAI) or your belongings (that requires PEC)
• Coverage applies only to drivers named on the Thrifty hire agreement in El Paso

If you add an additional driver at the Thrifty counter in El Paso, make sure they are listed on the agreement, otherwise coverage may not apply when they are driving.

Yes, you can add an additional driver to your Thrifty hire in El Paso, but the additional driver must be physically present at the counter at the time of pickup.

For Thrifty in El Paso, the additional driver fee is approximately US$13.50 per hire day, with a maximum cap of US$189 plus applicable taxes, unless your booking confirmation explicitly states that an additional driver is included at no charge.

To add a driver at the Thrifty counter in El Paso:

• The additional driver must bring their valid driver’s licence in person
• If their licence is not in English or uses a non-Latin alphabet, an International Driving Permit is also required
• Both the main driver and the additional driver must sign the hire agreement
• Confirm the additional driver’s name appears on your copy of the contract before leaving

Only drivers listed on the Thrifty hire agreement in El Paso are covered by protections such as CDW/LDW and liability insurance. If someone drives who is not named on the contract, coverage may be void and additional charges could apply.

If you need to add a driver after pickup, you must visit a Thrifty branch in El Paso to update the agreement. This cannot typically be done by phone or chat alone.

Yes, one-way hires are possible with Thrifty in El Paso, but a drop-off fee typically applies when you return the vehicle to a different location than where you picked it up.

The drop-off fee for a Thrifty one-way hire from El Paso varies depending on the destination city, the distance involved, the vehicle class, and the season. This fee is not included in your prepaid rate and must be paid at the counter in El Paso or at the return location.

• Same-city airport to downtown El Paso: often no drop-off fee
• El Paso to another Texas city such as Dallas, Houston, or San Antonio: a drop-off fee typically applies
• El Paso to a different state: a drop-off fee usually applies and cross-border rules may restrict certain routes

When booking your Thrifty one-way hire from El Paso, the drop-off fee will be shown on the rate details page under the section labelled as payable at the destination. Review this before confirming your booking so there are no surprises at the counter.

If you need to change your return location after booking, contact support as soon as possible. Mid-hire route changes must be approved by the Thrifty partner location and may increase the fee or affect vehicle availability.

Yes, there are a few local driving characteristics in El Paso that Thrifty renters should be aware of before getting behind the wheel.

El Paso's centre features a dense network of one-way streets. These are designed to improve traffic flow, but they can be disorienting if you are used to two-way streets. Pay close attention to corner signs and road markings, especially when navigating toward your Thrifty pickup or return location.

• Downtown El Paso uses one-way streets throughout the central grid, so plan your route in advance using GPS
• Major roads such as Mesa St, Alameda Ave, and Doniphan Dr can have long blocks of 600 to 1,000 feet with continuous medians that block left turns
• IH-10 and Loop 375 are currently undergoing widening and expansion projects, which may cause lane shifts and temporary detours near the El Paso airport area and east side
• Speed limits on main roads near development can reach 45 to 55 mph, which may feel fast compared to urban streets in other countries

Texas drives on the right-hand side of the road. There are no congestion charges, emissions zones, or city-centre driving fees in El Paso. Speed enforcement follows standard TxDOT rules without any unique local camera systems confirmed at this time.

If you are unfamiliar with U.S. driving conventions, review the rules before picking up your Thrifty vehicle in El Paso to ensure a safe and confident start to your trip.