Thrifty Car Hire
in Edmonton

Hola Car Rentals is a premium partner of the leading car hire companies in Edmonton, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Edmonton.

No. With Hola Car Rentals, all costs and charges for your booking in Edmonton are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Edmonton charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Thrifty counter at Edmonton International Airport (YEG) is located in-terminal at 1000 Airport Rd, Nisku, AB. No shuttle or consolidated hire centre is required, after collecting your baggage, follow the car hire signs inside the terminal directly to the Thrifty desk.

Counter hours at the Edmonton airport location are daily from 08:00 to 23:00. If your flight lands close to closing time, plan accordingly, as no after-hours pickup details are published for this location.

Allow roughly 20 to 45 minutes from baggage claim to driving away, depending on queue length and the time needed for vehicle inspection and paperwork.

Thrifty operates two off-airport city locations in Edmonton in addition to the airport counter.

• 17610 102nd Avenue Northwest, Edmonton, AB T5S 1H5, Monday to Friday 7:30 AM to 6:00 PM, Saturday 9:00 AM to Noon
• 16615 109 Ave NW, Edmonton, AB T5P 4K8, hours may vary; contact the location directly to confirm

These Thrifty city locations in Edmonton have significantly shorter hours than the airport counter and are closed on Sundays. No after-hours key-drop or return service is confirmed at either address, so plan your pickup and return within published business hours. If you need flexibility outside those windows, the Thrifty counter at Edmonton International Airport (open daily until 23:00) is the more reliable option.

No, there are no toll roads anywhere in Alberta, so driving your Thrifty hire in and around Edmonton is completely toll-free. You will not encounter cashless gantries, transponders, or congestion charges of any kind on Edmonton roads or anywhere else in the province.

There are also no emissions zones or city-centre driving fees similar to those found in London or other European cities. Recent government infrastructure investments in Edmonton, including upgrades to Deerfoot Trail and the Yellowhead Trail freeway conversion, do not introduce any tolls.

If you plan to drive your Thrifty hire beyond Alberta into provinces such as British Columbia or Ontario, toll roads may exist in those regions. Keep receipts for any tolls paid during your hire period, as Hola Car Rentals includes Tolls Cashback on all bookings.

Yes, Tolls Cashback is included on all Hola Car Rentals bookings, including Thrifty hires in Edmonton.

Because Alberta has no toll roads, you will not encounter any tolls driving within Edmonton or anywhere in the province. However, if your trip takes you into other Canadian provinces where toll roads exist, any tolls you pay during your Thrifty hire period are eligible for reimbursement of up to 5% of your total booking value.

To claim your cashback after returning your Edmonton hire:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals booking confirmation, the signed Thrifty hire agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

When collecting your Thrifty hire in Edmonton, bring the following physical documents, digital copies are not accepted at the counter:

• Your original, unexpired driver's licence in the main driver's name
• A major credit card with the driver's name printed on the card (debit and prepaid cards are not accepted for the authorisation hold)
• Your passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required at the Thrifty counter in Edmonton.

Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

Yes, a physical major credit card in the main driver's name is required at the Thrifty counter in Edmonton. The card must have the driver's name printed on it.

At pickup, Thrifty will place a temporary authorisation hold on your card. For Canada, typical holds range from GBP 300 to GBP 500, though some locations may authorise up to GBP 750 depending on the vehicle class and hire duration. This is not a charge, it is a temporary authorisation that reduces your available credit until released after you return the vehicle. Your bank may take up to 15 business days to reflect the release.

• Debit cards are not accepted for the authorisation hold
• Prepaid or virtual cards are not accepted
• The card must belong to the main driver, a third party's card is not permitted

Even if you prepaid your booking online, you must still present a physical credit card at the Edmonton Thrifty counter. Bringing a backup credit card is strongly recommended in case your primary card is declined.

Yes, you can add an additional driver to your Thrifty hire in Edmonton, but the additional driver must be present at the counter at pickup with their own valid driver's licence.

Whether the fee applies depends on your rate:

• If your booking confirmation states "Additional driver free of charge," the first extra driver is included at no cost
• If not included, Thrifty charges approximately US$13.50 per hire day plus taxes, with a maximum cap of US$189 plus taxes for the hire period

Thrifty's Blue Chip Rewards loyalty programme members may be eligible to add an additional driver for free at certain Edmonton locations, confirm this benefit at the counter when presenting your membership.

All additional drivers must meet the minimum age requirements and carry the same documents as the main driver, including an IDP if their licence uses a non-Latin alphabet. Anyone who drives the Edmonton hire without being listed on the Thrifty agreement will not be covered by the hire protections.

Yes, Thrifty offers one-way hires from Edmonton locations, including pickup at Edmonton International Airport (YEG) with return to cities such as Calgary or Red Deer.

A drop-off fee may apply depending on the route, vehicle class, and season. This fee is route-specific and set by Thrifty. When booking, the drop-off fee will appear under the "To pay at destination" section of the checkout screen if it applies to your Edmonton itinerary, review this before confirming.

Key points to keep in mind:

• The drop-off fee cannot be prepaid and is paid directly to Thrifty at the Edmonton pickup counter
• Changing your return location after booking may reprice the hire and recalculate the fee
• Cross-border one-way hires (for example, Edmonton to a US city) may be restricted or carry higher fees, confirm with Thrifty before booking

If the counter charges a drop-off fee that was not disclosed in your booking confirmation, keep all paperwork and contact support, as No Extra Charges© coverage may apply.

Driving a Thrifty hire in Edmonton involves a few road conditions that can catch first-time visitors off guard.

Edmonton's street grid has undergone significant changes as part of active transportation projects. Several corridors have been converted to one-way vehicular traffic, including:

• 96 Street (southbound only from 119 Avenue to 124 Avenue)
• 113 Street (southbound from 106 Avenue to 111 Avenue)
• 100 Street (northbound from 76 to 83 Avenues)

Modal filters on streets such as 119 Avenue allow cyclists through but divert vehicles, which can make navigation confusing if you rely on a GPS route that has not been updated. Some intersections, such as 100 Street at Whyte (82nd) Avenue, restrict certain turns entirely.

Edmonton's ring road, Anthony Henday Drive (78 km), uses hybrid interchange designs with high-speed directional ramps that can disorient drivers expecting standard layouts. The Yellowhead Trail (Highway 16) is also undergoing a major freeway conversion that closes some north-south crossings and reroutes traffic to overpasses.

Speed limits in redesigned corridors can drop to 30 km/h. Check your Thrifty hire agreement for any geographic restrictions before driving outside Edmonton.

When picking up a Thrifty hire at Edmonton International Airport (YEG), expect the following fees on top of your base rate:

• Airport concession recovery fee: CAUS$ 10.00 (non-refundable)
• Destination fee (including customer facility charge): approximately 12%
• Federal GST: 5%
• Alberta Vehicle Rental Tax (VRTA): 10% on lease and usage fees

These charges are standard for airport hires in Edmonton and are not unique to Thrifty. Your booking confirmation will indicate which taxes and fees are included in your prepaid rate and which are due at the Edmonton counter under "To pay at destination."

If your confirmation shows "Taxes and Fees: Included" but the Thrifty counter still attempts to charge those items separately, keep your paperwork and contact support after the hire. No Extra Charges© coverage can help resolve undisclosed counter charges.

Renting from a Thrifty city location in Edmonton (such as 17610 102nd Avenue NW) rather than the airport typically avoids the concession recovery fee, which can reduce the overall cost of your hire.

Thrifty hires in Edmonton follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, verify the fuel level with the Thrifty agent and confirm it is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer before leaving the Edmonton location.

Before returning your vehicle:

• Refuel within approximately 15 km of the return location so the gauge does not drop below full during the drive back
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Thrifty vehicle in Edmonton below the recorded fuel level, you may be charged for the fuel shortfall at the partner's refuelling rate (typically higher than pump price) plus an administrative service fee. Alberta fuel prices are generally below the Canadian National average due to the absence of a provincial sales tax on fuel, so refuelling locally before return is straightforward and cost-effective.

The insurance included with your Thrifty hire in Edmonton depends on the rate plan selected at booking. Review your confirmation carefully before arriving at the Edmonton counter.

Common coverages available for Thrifty hires in Edmonton include:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others. Canadian provincial law requires every vehicle to carry third-party liability, so a statutory minimum is included by default when hiring in Edmonton through Hola Car Rentals. You can purchase higher supplemental limits if needed

CDW/LDW does not cover damage to other vehicles or injuries to third parties, that is what liability coverage addresses. Neither covers your personal belongings or your own injuries.

At the Thrifty counter in Edmonton, decline any optional add-ons you did not select during booking and verify that the hire agreement matches your confirmation before signing.

Travel Assistance provided by Terrawind Global Protection is included with most Hola Car Rentals bookings, but it does not apply to Canadian or US residents. If you are visiting Edmonton from outside North America and hiring through Thrifty, you likely qualify for this benefit.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This is particularly relevant for Edmonton, where Thrifty hires may take you onto major routes such as Anthony Henday Drive or the Yellowhead Trail, both of which are undergoing significant construction. In the event of a breakdown or accident on these corridors, having legal and medical assistance available around the clock provides important peace of mind.

To reach assistance 24/7, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverage terms applicable to your Edmonton Thrifty hire.