Thrifty Car Hire
in Disney Orlando

Hola Car Rentals is the only premium partner of the top car hire brands operating at Disney Orlando, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at Disney Orlando.

No. With Hola Car Rentals, all costs and charges for your booking at Disney Orlando are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Disney Orlando charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Thrifty counter at Orlando International Airport (MCO) is located on Level 1 inside Terminals A and B, directly accessible after you collect your bags from baggage claim on Level 2. No shuttle or bus is required for your Disney Orlando hire pickup.

Simply follow the "Rental Cars" signs after baggage claim and walk down to Level 1. If you arrive at Terminal C, take the automated people mover to the main terminal first, then proceed to Level 1 for the Thrifty counter.

For your return, enter "MCO Rental Car Return" or 1 Jeff Fuqua Blvd into your GPS and follow the dedicated "Rental Car Return" signs. Do not follow signs towards terminal arrivals, as those lead to a different area. Allow extra time for vehicle inspection and the walk back to your terminal before your flight.

Yes, toll roads are common on the routes between Orlando International Airport and Disney Orlando when driving a Thrifty hire. The most frequently used routes, such as SR-417 and SR-528 (Beachline Expressway), are predominantly cashless toll expressways with no cash lanes at most gantries.

Estimated toll costs for the Orlando area run approximately US$5 to US$15 per day depending on your route and how often you use the toll roads.

At the Thrifty counter, you will be offered a toll programme. Thrifty's unlimited toll package costs approximately US$13.99 per day or US$69.95 per week, covering all tolls during your hire. If you decline the programme and still drive through a toll gantry, the toll is captured via plate-based billing and passed to you with additional administrative fees after the hire ends.

• Common toll roads near Disney Orlando: SR-528, SR-417, SR-408
• All Thrifty hire vehicles include an electronic toll device or plate-based billing system
• You may also opt out and purchase Florida's own visitor toll pass, but inform the Thrifty agent at pickup so they can deactivate the vehicle's default device to avoid duplicate charges

To pick up your Thrifty hire car for a Disney Orlando visit, you must bring the following physical documents to the counter:

• Your original, unexpired driver’s licence (physical card, not digital)
• A major credit card in the main driver’s name with the driver’s name printed on the card, for the security deposit hold
• Your passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents presented at the Thrifty counter at Disney Orlando must be physical originals. Digital copies shown on a phone or tablet are not accepted.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Thrifty hire near Disney Orlando.

Given that routes around Disney Orlando rely heavily on cashless toll roads such as SR-417, SR-528, and SR-408, this benefit can meaningfully offset your toll costs.

To claim your cashback after returning your Thrifty vehicle:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, your signed hire agreement, and a toll invoice or statement showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts and hire paperwork from your Disney Orlando trip.

When picking up your Thrifty hire near Disney Orlando, the counter will place a temporary authorisation hold on your credit card. This hold is not a charge but reduces your available credit until it is released after you return the vehicle.

For hires in the United Kingdom, including the Disney Orlando area, typical holds run approximately US$300 to US$400 for standard vehicle classes. Premium or speciality vehicles may carry higher holds.

Important requirements for the deposit at the Thrifty counter:

• The card must be a major credit card (not debit, prepaid, or virtual)
• The card must be in the main driver’s name with the driver’s name physically printed on the card
• You must have sufficient available credit to cover the hold plus any expected charges
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit

After you return your Thrifty vehicle from your Disney Orlando hire, the hold is released. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 business days. Bringing a backup credit card is always recommended.

When renting a Thrifty car at Orlando International Airport for a Disney Orlando visit, several local fees and taxes are added on top of the base rate. These charges are standard across all hire brands at MCO and can add roughly 25 to 35% to your base rate.

Typical fees at the MCO Thrifty counter include:

• Airport concession recovery fee: approximately 10 to 12% of the base rate
• Customer facility charge: approximately US$5 per day, capped at US$25 per trip
• Florida state sales tax: 6%
• Orange County tourist development tax: 6%
• Vehicle licence recovery fee: approximately US$2.50 to US$5 per day

Your booking confirmation will show which fees are included in your prepaid rate and which are due at the Thrifty counter at pickup. If your confirmation states "Taxes and Fees: Included," you should not be billed again for those items locally. If you are charged for something not listed on your confirmation, the No Extra Charges© guarantee from Hola Car Rentals may apply after verification.

Yes, Thrifty applies a young driver surcharge for renters under 25 years old at Disney Orlando. In Florida, the minimum age to rent without an additional fee is 25.

Drivers aged 21 to 24 can rent from Thrifty but will pay a daily young-renter surcharge at the counter. For Thrifty, this fee is approximately US$13.50 per rental day, with a maximum cap of US$189 for the rental period. Taxes may also apply on top of this fee.

Additional restrictions for under-25 renters at Disney Orlando include:

• Most premium, full-size, luxury, SUV, minivan, and convertible vehicle classes are restricted to renters aged 25 and older
• Economy, compact, and intermediate categories are typically available to younger renters
• The additional driver must also meet age requirements if they are under 25

Florida does not have the same exceptions as New York or Michigan, so the standard 25-minimum policy applies at the Thrifty counter near Disney Orlando. Budget accordingly if you are in the 21 to 24 age range.

When picking up a Thrifty hire near Disney Orlando, two main types of coverage are relevant to consider:

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Thrifty vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly shows zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving. In Florida, not all hire situations include state-minimum liability by default, so this coverage is strongly recommended for your Disney Orlando hire.

What these coverages do not include:

• Your own personal injuries (covered by Personal Accident Insurance, if purchased)
• Your personal belongings in the vehicle
• Damage from prohibited use such as off-road driving or driving under the influence
• Tires, undercarriage, or roof damage unless specifically included

At the Thrifty counter near Disney Orlando, review your hire agreement carefully before signing to confirm which protections are active and what deductible applies.

Yes, most bookings made through Hola Car Rentals include Travel Assistance provided by Terrawind Global Protection, which can help if you experience an emergency while driving your Thrifty hire on Disney Orlando toll roads such as SR-417 or SR-528.

Core benefits typically included are:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Disney Orlando hire, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number (for example, HOLA1000000), your location, and a brief description of the situation. Always contact assistance before incurring expenses, as some reimbursements require prior authorisation.

Important: This Travel Assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Thrifty hire vehicle itself, which is handled by CDW or LDW.

Your Thrifty hire near Disney Orlando follows a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for your Disney Orlando hire:

• At pickup, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the MCO return location before dropping off the car
• Keep your final fuel receipt showing the date, time, and station address
• Take a photo of the full gauge before returning the keys

If you return the Thrifty vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

Ask the Thrifty agent at pickup to point out the nearest fuel stations to the MCO return area so you can plan your refuel stop before completing your Disney Orlando trip.

Yes, you can add an additional driver to your Thrifty hire for Disney Orlando, either as part of your rate or by paying a fee at the counter.

If your booking confirmation explicitly states "Additional driver free of charge," the first extra driver is included at no cost. If it is not included, Thrifty charges approximately US$13.50 per hire day for an additional driver, with a maximum cap of US$189 for the hire period, plus applicable taxes.

Requirements for adding a driver at the Thrifty counter near Disney Orlando:

• The additional driver must be present at pickup with a valid driver’s licence
• They must meet the minimum age requirements (25 or older is standard; under-25 surcharges may apply)
• If their licence uses a non-Latin alphabet such as Arabic, Chinese, or Cyrillic, an International Driving Permit is required
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Thrifty hire agreement are covered by protections such as CDW and LDW. Anyone who drives the vehicle without being named on the contract may void those coverages during your Disney Orlando hire.

If your flight to Orlando is delayed and you will arrive later than your scheduled Thrifty pickup time for your Disney Orlando hire, the counter will generally hold your reservation for up to 24 hours from the original pickup time.

Key points to keep in mind:

• If the delay is less than 24 hours, your Thrifty booking at Disney Orlando should be held, provided you arrive during counter operating hours
• If the delay exceeds 24 hours, contact Hola Car Rentals via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible to discuss options
• Changes after a 24-hour delay are not guaranteed, so reaching out early improves your chances of a resolution

The Thrifty counter at Orlando International Airport is located on Level 1 in Terminals A and B, so once you land and collect your bags, the walk to the counter is straightforward with no shuttle required. Even late-night arrivals can follow the "Rental Cars" signs to reach the Thrifty desk for their Disney Orlando hire.

Yes, one-way hires are possible with Thrifty, allowing you to pick up at Orlando International Airport and return the vehicle at a different location near Disney Orlando or elsewhere in Florida.

Whether a drop-off fee applies depends on the specific route:

• Returning to a nearby Thrifty location such as the one at 9900 S Orange Blossom Trail or 7471 W Irlo Bronson Memorial Hwy in Kissimmee may or may not carry a one-way fee depending on the route distance
• Returning to a location in a different city or state will typically incur a drop-off fee
• Cross-border one-way hires are often restricted or carry higher fees

During the booking process on the Hola Car Rentals website, any applicable drop-off fee for your Thrifty Disney Orlando hire will be shown on the rate details page under the "To pay at destination" section. This fee cannot be prepaid and is settled at the Thrifty counter at pickup.

If you need to change your return location after booking, be aware that modifications may reprice the hire and recalculate or add a drop-off fee for your Disney Orlando trip.