SUV Hire in St. Louis

Hola Car Rentals is the only premium partner of the top car hire brands operating in St. Louis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in St. Louis.

No. With Hola Car Rentals, all costs and charges for your booking in St. Louis are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in St. Louis charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At St. Louis Lambert International Airport (STL), all major hire car facilities are located off-airport, so collecting your SUV requires a free shuttle ride from the terminal.

After collecting your baggage, follow the signs to the designated shuttle stops:

• Terminal 1: Exit MT17 or Exit 17 at the west end of the island curb
• Terminal 2: Exit 12 on the inside curb of Arrivals Blvd, or Exit 10

Board the shuttle for your hire brand. Shuttles run to off-site counters or kiosks where you sign your agreement and collect your keys, then continue to the vehicle lot. Major facilities include Budget at 10482 Natural Bridge Rd and Enterprise, National, and Alamo at 4540 Woodson Rd.

Shuttle wait times are roughly 5 to 10 minutes between 7 AM and 11 PM. Outside those hours, waits can extend to around 30 minutes. Budget the full process at 30 to 60 minutes from landing to driving away in your St. Louis SUV.

Counter hours vary by brand: Enterprise operates 6 AM to 11:45 PM daily, while Budget is open 24 hours with after-hours service handled via the Avis counter and shuttle until 11 PM.

When returning your SUV at St. Louis Lambert International Airport (STL), do not drive back to the terminal. All hire car return lots are located off-airport.

Follow the airport hire car return signs from the motorway to the off-site lots used by your hire brand. Once you drop off the SUV and the agent closes your contract, a shuttle will take you back to the terminal.

For after-hours returns in St. Louis, drive directly to the off-site hire lot, leave your keys and contract at the security booth, and keep a copy of all paperwork for your records. The hire company will finalise the agreement the next business day.

Before returning, refuel your SUV within roughly 10 miles of the return location to comply with the full-to-full fuel policy. Keep your fuel receipt in case any dispute arises about the tank level.

Missouri has only one toll facility: the Lake of the Ozarks Community Bridge on State Highway MM. This bridge is the sole toll road you may encounter when driving your St. Louis SUV hire, and it accepts cash payments only. No electronic transponders or cashless options are available at this location.

Typical toll costs for a standard 2-axle SUV are:

• US$3.00 during summer months (May through September)
• US$2.00 during all other months

Because Missouri rejects transponders at this bridge, the optional electronic toll programmes offered by hire companies at the counter (such as e-Toll or TollPass, typically priced at US$4.95 to US$25.99 per day) are not useful for driving in the St. Louis area. You would only need one of those programmes if your itinerary takes you into neighbouring states with cashless toll roads.

Missouri has no congestion charges, emissions zones, or city-centre driving fees, so your St. Louis SUV hire will not incur any of those costs within the city.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your St. Louis SUV hire.

Missouri has only one toll road, the Lake of the Ozarks Community Bridge, which charges US$2.00 to US$3.00 for a standard SUV depending on the season. If your St. Louis trip takes you into neighbouring states with more extensive toll networks, those costs are also eligible.

To claim your cashback:

• Email [email protected] within 30 days of returning your SUV
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for your reservation and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

To collect your SUV at a St. Louis hire counter, you must present the following physical documents:

• A valid, original driver’s licence (not a copy, permit, or temporary licence)
• A major credit card in the main driver’s name with the name printed on the physical card, for the security deposit authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or travel itinerary showing your return date (required at airport locations)

If your driver’s licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at St. Louis hire counters. Debit and prepaid cards are not accepted for the security deposit authorisation hold on your SUV hire.

When you pick up your SUV in St. Louis, the hire company will place a temporary authorisation hold on your credit card. For hires in the United States, this hold is typically around US$300 to US$400 for standard vehicles, though the amount can be higher for larger or premium SUV classes.

This is not a charge. It is a temporary reduction in your available credit that is released after you return the vehicle. Your bank controls how quickly the hold disappears from your statement, and it can take up to 15 business days after the hire ends.

A few important points for your St. Louis SUV hire:

• The card must be a major credit card (Visa, Mastercard, Amex, etc.) in the main driver’s name with the name printed on the physical card
• Debit cards and prepaid cards are not accepted for the deposit authorisation hold
• Virtual or single-use card numbers are not accepted
• Bring a backup credit card in case your primary card is declined

If you are travelling internationally, notify your bank before arriving in St. Louis to prevent fraud blocks on the in-person authorisation.

Missouri has several driving rules that differ from other U.S. states and may surprise visitors collecting an SUV in St. Louis.

• Texting while driving: Missouri does not have a statewide texting ban for drivers over 21. The restriction applies only to drivers aged 21 and younger. Visitors from stricter states or countries should be aware that other drivers may use phones, increasing distraction risk.
• Headlights with wipers: Missouri law requires headlights to be on whenever windscreen wipers are in use, even in light rain without snow or fog.
• Move Over Law: When approaching any stationary emergency vehicle displaying red, blue, or amber lights, you must change lanes or reduce speed. This applies on all roads, not just motorways.
• Slow poke law: Driving below the posted minimum speed is prohibited unless weather conditions require it. This is relevant when driving a large SUV in St. Louis during winter conditions.
• J-Turn intersections: Motorways such as I-64 and I-40 feature J-Turn exits that restrict full crossing movements. First-time visitors expecting standard intersections may find these confusing.

Winter driving in St. Louis can also require snow tyres or chains for your SUV, and cruise control use on icy roads is discouraged.

Yes, drivers under 25 renting an SUV in St. Louis will typically pay a daily young-renter surcharge on top of the base hire rate. Missouri is not one of the states (like New York or Michigan) that restricts how hire companies apply age rules, so standard partner policies apply.

Typical daily surcharge amounts at St. Louis counters are:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65 (plus taxes)
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189 (plus taxes)

In addition to the surcharge, most SUV classes in St. Louis are restricted to drivers aged 25 and older. Compact SUV and medium SUV categories are generally available to drivers aged 21 to 24, while full-size SUV, premium SUV, and luxury classes typically require the main driver to be at least 25.

Drivers aged 21 to 24 from Latin America or the Caribbean may qualify for a young-renter fee waiver on eligible Avis or Budget rates. Check your booking confirmation to see if this waiver is included.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your SUV hire in St. Louis as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

For eligible renters, the coverage typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you experience a breakdown or accident while driving your SUV on a St. Louis motorway or in a remote area outside the city, you can reach the assistance line 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, have your Hola Car Rentals confirmation number ready (format: HOLA followed by 7 digits), along with your location and a description of the situation. This coverage does not replace CDW/LDW for damage to the SUV itself or third-party liability insurance.

When renting an SUV in St. Louis, two main types of cover are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the SUV is damaged or stolen during your hire. A deductible may apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving your St. Louis SUV. Some U.S. states require hire companies to include a state-minimum liability amount, but not all do. Where no minimum is required, your own personal auto policy (if it extends to hire cars) would respond instead. Hola Car Rentals strongly recommends adding supplementary liability cover of up to US$300,000 to your St. Louis SUV hire.

Key points to confirm at the St. Louis counter:

• Check that CDW/LDW is listed on your hire agreement and note the deductible amount
• Verify that all drivers are named on the agreement, as cover applies only to listed drivers
• Review any geographic restrictions if you plan to drive your SUV outside Missouri

Yes, you can add an additional driver to your SUV hire in St. Louis at the counter when you collect the vehicle. The additional driver must be present in person, show a valid driver’s licence, and sign the hire agreement. Anyone who drives the SUV without being listed on the agreement is not covered by CDW/LDW or liability protections.

Whether the additional driver is free or paid depends on your rate:

• If your Hola Car Rentals confirmation shows "Additional driver free of charge," the first extra driver is included at no cost
• If not included, daily fees apply: Avis, Budget, and Payless charge US$13 per day (capped at US$65 plus taxes); Hertz, Thrifty, and Dollar charge US$13.50 per day (capped at US$189 plus taxes); Alamo, National, and Enterprise charge US$15 per day plus taxes

For Avis, Budget, and Payless hires in St. Louis, additional drivers must generally be at least 25 years old. If the additional driver is under 25, a young-driver surcharge may apply or the request may be declined depending on the location.

If your driver’s licence uses a non-Latin alphabet, an International Driving Permit is also required for the additional driver.

Yes, hiring an SUV at St. Louis Lambert International Airport (STL) generally costs more than booking at an off-airport location in St. Louis, due to mandatory airport-specific fees added on top of the base rate.

Airport SUV hires at STL typically include:

• Customer facility charge (approximately US$4.50)
• Concession recovery fee (approximately 8% to 10% of the base rate)
• City vehicle hire tax (approximately 7% to 9% plus tourism surcharges of up to 5%)

Combined, these airport surcharges can add 20% to 25% to the total cost of your St. Louis SUV hire. Off-airport locations operated by brands such as Enterprise, Hertz, and Alamo near the centre or in areas like Chesterfield avoid most of these concession and facility fees, resulting in savings of roughly US$10 to US$25 per day for SUV classes.

If you are arriving by plane and convenience is a priority, the airport shuttle process is straightforward. If saving on the total hire cost matters more, consider booking an off-airport St. Louis SUV location and arranging transport from the terminal separately.

SUV hires in St. Louis follow a full-to-full fuel policy. You receive the SUV with a full tank and must return it full to avoid additional charges. If the tank is not full at pickup, the starting level must be recorded on your hire agreement, and you return it at that same level.

To avoid fuel charges on your St. Louis SUV hire:

• Check the fuel gauge with the agent at pickup and confirm the starting level is written on the agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep the final fuel receipt showing the date, time, and station address

If you return the SUV below the recorded level, the hire company may charge for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus an administrative service fee.

Some St. Louis counters may offer a prepaid fuel option at pickup. If you accept it, the full-to-full rule is replaced and any unused fuel is generally non-refundable, so it is usually better value to refuel yourself near the return location.