SUV Hire
in Detroit

Hola Car Rentals is the only premium partner of the top car hire brands operating in Detroit, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Detroit.

No. With Hola Car Rentals, all costs and charges for your booking in Detroit are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Detroit charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

After arriving at Detroit Metropolitan Airport (DTW), your SUV hire desk is not located inside the terminal. All major brands including Avis, Enterprise, Alamo, Budget, and Hertz operate from the centralised Rental Car Campus on Lucas Drive, at the north-east corner of the airport.

To reach there, follow the Ground Transportation signs to the lower level. From McNamara Terminal (Delta flights), proceed to the Ground Transportation Centre outside the car park. From the North Terminal (Evans), go to the Big Blue Deck. Board the shared hire shuttle, which runs every few minutes, 24 hours a day, 7 days a week. The journey takes approximately 5 to 11 minutes depending on your terminal.

Once at the Rental Car Campus, visit your brand's desk to complete the paperwork and collect your Detroit SUV. Some brands offer kiosk check-in to avoid queues. Allow 30 to 60 minutes in total from baggage reclaim to driving away, including the shuttle journey and desk processing.

Desk hours for Detroit SUV hire brands at the Rental Car Campus on Lucas Drive vary by partner. Avis operates 24 hours with shuttle services available around the clock. Enterprise is open from 5:30 AM to 11:59 PM daily; after-hours SUV returns are possible, but collection outside these hours is not.

If your flight arrives late at night, confirm your brand's hours before booking. Hire companies generally hold your Detroit SUV reservation for up to 24 hours from the original pickup time if your flight is delayed. If a delay exceeds 24 hours, contact your booking provider promptly.

For after-hours SUV returns at Detroit, drive to the Rental Car Campus, park in your brand's designated area, and follow the key-drop instructions on your rental agreement. Always take a photo of the vehicle's condition and fuel gauge before leaving.

Yes, there are a few toll facilities in the Detroit area that can affect your SUV hire, although Michigan does not have an extensive toll highway network.

• Detroit-Windsor Tunnel (I-75 to Windsor, Canada): cashless only, no cash accepted. The toll is US$6.50, or US$5.75 with the Nexpress app or discount scheme.
• Mackinac Bridge (I-75, northern Michigan): US$4 for a standard 2-axle vehicle; cash accepted.
• Grosse Ile Toll Bridge: US$3 to US$7 depending on payment method; cash and card options available.

Michigan does not use E-ZPass or SunPass. There are no congestion charges or emissions zones in Detroit. If you drive through a cashless toll in your Detroit SUV without enrolling in a toll programme, the toll authority photographs your number plate and invoices the hire company, which then charges you plus an administrative fee of around US$15 per toll.

At the desk, you can opt into a toll programme such as Enterprise TollPass or Avis e-Toll. Pay-per-use plans add a daily fee of US$3.95 to US$10.99 on top of actual tolls, while unlimited daily passes cost US$10.99 to US$25.99 per day regardless of usage.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which allows you to recover up to 5% of your total booking value for tolls paid during your Detroit SUV hire.

This is particularly useful in Detroit, where tolls like the Detroit-Windsor Tunnel (US$6.50) or the Mackinac Bridge (US$4) can accumulate, especially if you enrol in a hire company toll programme and pay daily service fees on top of actual toll charges.

To claim your cashback after returning your Detroit SUV, email [email protected] within 30 days of the vehicle return with the following:

• Your Hola Car Rentals booking confirmation
• A copy of the rental agreement signed at collection
• A receipt or statement showing toll charges paid during the hire period

The refund is processed to the same payment method used for your booking and usually arrives within 7 to 10 working days after approval. Submissions after 30 days are not accepted.

Hiring an SUV at Detroit Metropolitan Airport (DTW) involves several fees and surcharges on top of the base rate. These typically include an airport concession recovery fee of approximately US$4.50 to US$5.00 per day, a customer facility charge of around US$4.50, and local hire taxes including a 10% vehicle licence fee and 6% Michigan sales tax. Together, these extras can add 20% to 25% to your Detroit SUV hire cost.

If your booking confirmation states Taxes and Fees as Included, you should not be billed separately for these items at the desk. If you are charged for something not disclosed on your confirmation, the No Extra Charges© guarantee may apply.

One way to reduce these fees is to hire your Detroit SUV from an off-airport location in nearby Romulus or Dearborn. Off-airport branches of brands like Enterprise and Hertz can be 20% to 30% cheaper because they avoid the airport surcharge, though you will need to organise your own transport from the terminal.

To collect your SUV hire in Detroit, you must bring the following physical documents to the desk:

• Your original, unexpired driving licence in the main driver’s name
• A major credit card with the driver’s name printed on it, for the authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

If your driving licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original licence.

Michigan law requires Detroit SUV hire companies to rent to drivers aged 18 and over, although a young-driver surcharge applies for drivers under 25. All documents must be physical originals; digital copies are not accepted at the desk.

Yes, a physical major credit card in the main driver’s name with the driver’s name printed on it is required for the security deposit hold on any Detroit SUV hire. Debit cards, prepaid cards, and virtual or digital-wallet cards are not accepted for the deposit.

For SUV hires in the United States, the typical security hold is approximately US$300 to US$400, though the exact amount varies by brand, location, vehicle class, and season. Premium or larger SUV categories may carry a higher hold. The hold reduces your available credit until the hire company releases it after you return the vehicle; your bank may take up to 15 working days to reflect the release.

Before collecting your Detroit SUV, notify your bank of your travel plans to prevent the authorisation from being flagged as suspicious. Bringing a backup credit card in your name is also advisable in case your primary card is declined.

Most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if something goes wrong during your Detroit SUV hire, such as a breakdown on I-75 or a medical emergency away from the city centre.

Core benefits typically include:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit.

To access the assistance, call the 24-hour line at +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready. This cover does not replace CDW/LDW for damage to your Detroit SUV, nor does it cover third-party liability to others.

Michigan law prohibits age discrimination in hires, which means Detroit SUV hire companies are required to rent to licensed drivers aged 18 and over. However, a young-driver surcharge applies to drivers under 25.

There are also important vehicle class restrictions to be aware of when hiring an SUV in Detroit:

• Drivers aged 18 to 24 are generally limited to smaller vehicle categories such as economy, compact, compact SUV, and medium SUV
• Larger SUV classes such as full-size SUV, premium SUV, and specialty vehicles usually require the driver to be at least 25 years old
• The young-driver daily surcharge amount varies by hire brand and location

If you are between 21 and 24 years old and booking through Avis or Budget, a fee waiver may be available for eligible Latin American and Caribbean travellers on certain Hola Car Rentals rates. Check your booking confirmation to see if the underage fee waiver is shown. All standard document and credit card requirements still apply when collecting your Detroit SUV.

Cross-border travel from Detroit into Canada in a hire SUV is subject to specific restrictions and must be authorised by the hire company before crossing. The Detroit-Windsor Tunnel and the Ambassador Bridge both connect Detroit to Windsor, Ontario, making this a common route, but not all hire agreements permit international travel.

Key points to consider before attempting a cross-border trip in your Detroit SUV:

• You must request cross-border authorisation from the hire company at collection; driving into Canada without permission may invalidate your cover
• The Detroit-Windsor Tunnel is cashless; the toll is US$6.50 per crossing (or US$5.75 with a discount scheme)
• Canadian visitors hiring in Detroit may need a passport or Enhanced Driver's Licence in addition to their standard licence
• One-way hires across the US-Canada border are often restricted or attract significant drop-off fees

Review your hire agreement carefully and confirm cross-border permissions with the desk agent before leaving Detroit in your SUV. Your booking confirmation will specify any territory restrictions applicable.

Detroit SUV hires typically follow a Full-to-Full fuel policy. You receive the SUV with a full tank and must return it full to avoid fuel charges. Michigan fuel prices are generally 5% to 10% below the national average due to proximity to refineries, which helps offset the higher fuel consumption typical of SUVs.

To avoid fuel charges on your Detroit SUV hire:

• Check the fuel gauge with the agent at collection and ensure the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the Rental Car Campus on Lucas Drive before returning
• Keep your final fuel receipt showing the date, time, and station address

If you return the SUV below the recorded starting level, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is usually higher than pump prices, plus a service fee. For after-hours returns at Detroit, leave the receipt in the key envelope and keep a photo of the full gauge as evidence.

Yes, Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) coverage reduces your financial liability for damage to your Detroit SUV hire caused by a collision, theft, or vandalism. However, there are important exclusions to be aware of before relying on it.

What CDW/LDW typically covers for a Detroit SUV hire:

• Collision damage to the vehicle up to the policy limit, minus any applicable excess
• Theft and vandalism of the SUV

What CDW/LDW does not cover:

• Damage or injury caused to other people or their property (you need third-party liability cover for this)
• Tires, wheels, undercarriage, and roof damage, which are often excluded
• Incidents involving unlisted drivers
• Prohibited use such as off-road driving or driving under the influence

If an incident occurs, prioritise safety, contact local authorities if necessary, and notify the hire partner immediately using the number on your agreement. Delays in reporting can invalidate your CDW/LDW claim.

Yes, you can add an extra driver to your Detroit SUV hire, either free of charge if your rate includes it, or for a daily fee if not. Check your booking confirmation for the line stating Extra driver free of charge to confirm whether it is included.

If an extra driver fee applies in Detroit, typical daily rates are:

• Avis, Budget, and Payless: US$13 per day, capped at US$65
• Hertz, Thrifty, and Dollar: US$13.50 per day, capped at US$189
• Alamo, National, and Enterprise: US$15 per day

The extra driver must be present at the collection desk with a valid driving licence and must sign the hire agreement. If their licence uses a non-Latin alphabet, an International Driving Permit is also required. Only drivers listed on the agreement are covered by CDW/LDW and liability protections while driving the Detroit SUV. Anyone driving without being named may void the cover entirely.