Payless Car Hire
in the Grand Canyon

Hola Car Rentals is the only premium partner of the top car hire brands operating at the Grand Canyon, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at the Grand Canyon.

No. With Hola Car Rentals, all costs and charges for your booking at the Grand Canyon are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at the Grand Canyon charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

There is no Payless counter located at Grand Canyon National Park Airport (GCN) or in Grand Canyon Village. Visitors planning to hire a Payless vehicle for a trip to the Grand Canyon typically pick up at Phoenix Sky Harbour International Airport (PHX), located approximately 230 miles south of Grand Canyon Village, at 1805 E Sky Harbour Circle S, Phoenix, AZ 85034.

To reach the Payless counter at PHX, take the free PHX Sky Train from your arrival terminal to the Rental Car Centre. The Sky Train runs every 3 to 5 minutes, 24 hours a day. Once at the Rental Car Centre, follow signage to the Payless desk inside the consolidated facility.

Because the nearest confirmed Payless location for the Grand Canyon is at PHX, plan your drive time accordingly. The route north on I-17 and AZ-64 toward the South Rim takes roughly 3.5 to 4 hours under normal conditions.

No, there are no toll roads in Arizona, including on any route between Phoenix and the Grand Canyon. Payless rental vehicles travelling the entire stretch of I-17 and AZ-64 to the South Rim will not encounter any toll plazas, cashless toll lanes, or electronic toll systems such as E-ZPass or SunPass.

Because Arizona has no toll roads, you do not need to enrol in any toll programme at the Payless counter, and no toll-related administrative fees will be added to your hire for driving to or from the Grand Canyon.

If your trip extends beyond Arizona into states that do have tolls, your Payless rental vehicle may include an electronic toll device. In that case, you can choose an unlimited toll package at the counter or pay per use, with actual toll charges plus processing fees billed to your card after the hire.

To collect your Payless hire for a trip to the Grand Canyon, bring the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name
• A physical major credit card with the driver’s name printed on the card, for the security deposit authorisation hold
• A valid passport (required for international visitors)
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence at all times.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Payless counter. Debit and prepaid cards are not accepted for the security deposit authorisation hold.

Yes, all Hola Car Rentals bookings include Tolls Cashback, and this benefit applies to your Payless hire even when driving to the Grand Canyon.

Because Arizona has no toll roads, you are unlikely to pay tolls on the direct route to the Grand Canyon. However, if your trip takes you into neighbouring states with toll roads, or if you incur any toll charges during your Payless hire period, you can claim up to 5% of your total booking value back.

To claim your Tolls Cashback after returning your Payless vehicle:

• Email [email protected] within 30 days of returning the car
• Include your Hola Car Rentals reservation confirmation, a copy of the hire agreement signed at the Payless counter, and a receipt or statement showing the toll charges paid
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

When you pick up your Payless hire for a trip to the Grand Canyon, the counter will place a temporary authorisation hold on your credit card. For standard vehicles hired in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, location, and season.

The hold is not a charge. It temporarily reduces your available credit and is released after you return the Payless vehicle with no outstanding charges. Your bank controls how quickly the hold disappears from your statement, and it can take up to 15 business days after release.

• Only a physical, major credit card in the main driver’s name with the driver’s name printed on the card is accepted for the deposit
• Debit cards, prepaid cards, and virtual cards are not accepted
• Bring a backup credit card in case your primary card is declined
• Notify your bank of your travel plans to prevent fraud blocks on the authorisation

If you are hiring a premium or larger vehicle class for the Grand Canyon area, the hold may be higher than the standard estimate above.

Yes, significant seasonal road closures at the Grand Canyon can directly affect how you plan a Payless one-way hire or multi-stop itinerary.

The most important closure to know is Highway 67, the only road to the North Rim. It closes mid-October and typically reopens around mid-May due to snow. As of 2025 to 2026, closures on the North Rim have been extended further due to the Dragon Bravo Fire, with a tentative reopening of 15 May 2026. If you plan a Payless one-way hire that includes the North Rim, confirm current road status before booking.

On the South Rim, which is open year-round, two additional restrictions apply:

• Hermit Road, a 7-mile historic route, restricts private vehicles during peak season and is served by shuttle buses only
• Yaki Point Road to the South Kaibab Trailhead is also restricted to private vehicles at certain times

One-way Payless hires between different locations may carry a drop-off fee. This fee is route-specific and will be shown under the "To pay at destination" section during booking. Changing your drop-off location after booking may reprice the hire and recalculate any applicable fee.

Yes, drivers aged 21 to 24 can hire a Payless vehicle for a trip to the Grand Canyon, but a young-renter surcharge applies. At Payless locations in Arizona, including the Phoenix Sky Harbour pickup point commonly used for the Grand Canyon, the underage fee is US$25.00 per hire day for eligible vehicle classes such as economy, compact, intermediate, and standard sedans.

Drivers under 21 cannot hire from Payless in Arizona. Drivers aged 21 to 24 should also be aware of the following restrictions:

• Many vehicle classes are restricted to renters aged 25 and older, including full-size SUVs, minivans, premium, luxury, and convertible categories
• Additional drivers aged 21 to 24 may not be accepted at Payless counters, as Payless generally requires additional drivers to be at least 25 years old
• A physical major credit card in the main driver’s name is still required for the security deposit hold

If you are from Latin America or the Caribbean and aged 21 to 24, check whether your Hola Car Rentals confirmation shows the underage fee waived for Avis or Budget rates, as Payless does not participate in that exception. Plan your Grand Canyon hire accordingly and select an eligible vehicle class during booking.

Payless hires booked through Hola Car Rentals use a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Fuel stations near the Grand Canyon South Rim are limited, and prices in remote areas can run higher than the National average. To avoid refuelling fees, plan your last fill-up carefully:

• Refuel within approximately 10 miles or 15 km of the Payless return location so the gauge does not drop below full before you arrive
• Take a photo of the dashboard showing the full gauge and odometer at the time of refuelling
• Keep the fuel receipt showing the date, time, and station address as proof

If you return the Payless vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than pump price, plus a refuelling service fee.

At pickup, confirm the starting fuel level is recorded on the hire agreement and matches what you see on the dashboard. If the tank is not full at pickup, ask the Payless agent to note the exact level on the contract so you only need to return it at that same level.

Yes, most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, and this benefit can be especially valuable when driving remote roads near the Grand Canyon in a Payless hire, where mobile coverage is limited and distances to the nearest town are significant.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance on a remote stretch of road near the Grand Canyon, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location, and a brief description of the situation. Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Payless rental vehicle itself, which is handled separately by CDW/LDW coverage.

Yes, you can add an additional driver to your Payless hire for the Grand Canyon, but the extra driver must be present at the Payless counter at pickup with a valid driver’s licence and any required identification.

When the additional driver fee is not included in your Hola Car Rentals rate, Payless charges US$13.00 per hire day plus applicable taxes, with a maximum cap of US$65.00 plus taxes for the hire period.

Key rules to keep in mind for Payless at the Grand Canyon:

• The additional driver must be at least 25 years old at Payless; drivers aged 21 to 24 may not be accepted as additional drivers
• Both the main driver and the additional driver must sign the hire agreement at the counter
• If the additional driver uses a non-Latin alphabet licence such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit is required
• Only drivers listed on the hire agreement are covered by protections such as CDW/LDW

Check your Hola Car Rentals confirmation before arriving at the Payless counter. If it states "Additional driver free of charge," the first extra driver is included at no cost. If it does not, budget for the daily fee described above.

Driving to the Grand Canyon in a Payless hire involves several conditions that differ from typical urban or motorway driving in the United States.

• Wildlife crossings: AZ-64, the main approach road to the South Rim, passes through open desert and forest where elk and deer frequently cross, especially at dawn and dusk. Reduce speed and stay alert, particularly on the final stretch through Tusayan towards the South Entrance
• Speed enforcement: Radar enforcement on AZ-64 near the South Entrance is active and targets tourist traffic. Posted limits are strictly enforced, and fines for speeding in a National park area can be significant
• No mobile coverage: Large sections of the road approaching the Grand Canyon and within the park have no mobile coverage. Download offline maps before departing with your Payless hire
• Restricted roads inside the park: Hermit Road on the South Rim is closed to private vehicles during peak season. Yaki Point Road to the South Kaibab Trailhead is also restricted. Use park shuttle buses for those areas
• North Rim access: Highway 67 to the North Rim is closed from mid-October to mid-May and is currently closed through at least 15 May 2026 due to fire damage

Arizona has no toll roads, so no toll-related stops or fees will affect your Payless hire on any standard route to the Grand Canyon.

Yes, it is possible to pick up a Payless hire at Phoenix Sky Harbour Airport (PHX) and request a one-way drop-off closer to the Grand Canyon, but availability and fees depend on the specific route and dates you select.

A one-way drop-off fee may apply when you return the Payless vehicle to a different location than your pickup point. This fee is route-specific and will be shown under the "To pay at destination" section during the Hola Car Rentals booking process. It cannot be prepaid and is paid directly at the Payless counter.

Important considerations for this type of hire:

• Confirm that a Payless drop-off location exists at or near your intended Grand Canyon destination before booking, as Payless does not operate a counter at Grand Canyon National Park Airport (GCN) or in Grand Canyon Village based on current information
• Changing your drop-off location after booking may reprice the hire and recalculate any applicable one-way fee
• If the Payless counter charges a drop-off fee that was not shown on your Hola Car Rentals confirmation, keep all paperwork and contact support, as No Extra Charges© Coverage may apply

Review your booking confirmation carefully to verify the drop-off location and any fees listed before travelling to the Grand Canyon.

When picking up a Payless hire for a trip to the Grand Canyon, two types of cover are worth reviewing before you reach the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the Payless vehicle is damaged or stolen. A deductible may apply unless your Hola Car Rentals confirmation explicitly states zero deductible. CDW/LDW does not cover damage to other vehicles or injuries to other people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Payless hire. In Arizona, not all hire companies are required by state law to include minimum liability cover, so confirming this protection is especially important for driving remote roads near the Grand Canyon where emergency response times can be long.

Common exclusions to be aware of:

• Off-road driving voids most cover, and unpaved tracks near the Grand Canyon may qualify as off-road use
• Tires, undercarriage, and roof damage are often excluded from standard CDW/LDW
• Only drivers named on the Payless hire agreement are covered

Check your Hola Car Rentals confirmation to see which protections are already included in your rate before accepting or declining add-ons at the Payless counter near the Grand Canyon.