Payless Car Hire
in Regina

Hola Car Rentals is a premium partner of the leading car hire companies in Regina, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Regina.

No. With Hola Car Rentals, all costs and charges for your booking in Regina are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Regina charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Payless counter at Regina International Airport (YQR) is located inside the main terminal building. After landing and collecting your luggage at baggage claim, follow the overhead signs directing you to the car hire counters. The Payless service desk is positioned within the terminal, so the walk from baggage claim is sheltered and straightforward.

Once you reach the Payless desk in Regina, you complete your paperwork and receive your keys before proceeding to the vehicle lot to collect your car. No shuttle between the terminal and the counter is required for the desk itself.

If you are arriving on a delayed flight, it helps to include your flight number when making your reservation so the Regina Payless team can monitor your arrival and anticipate any delays.

To collect your Payless hire in Regina, you must bring the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or travel tickets (required for visitors from abroad)

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory at the Payless counter in Regina. For licences in English or Latin script, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted. Debit and prepaid cards cannot be used for the security deposit authorisation hold at the Payless desk in Regina.

No, there are no toll roads anywhere in Saskatchewan, including in and around Regina. Payless customers driving in the Regina area will not encounter any toll booths, cashless toll gantries, congestion charges, or emissions zone fees.

Programs such as TollPass or PlatePass that apply to hire cars in the United States and Ontario are not relevant for a Payless hire based in Regina. You can drive any route in Saskatchewan, including the Regina Bypass (a 61 km four-lane highway with 12 interchanges connecting Highways 6, 11, 33, and 39 around the city) without any toll charges.

If your trip takes you outside Saskatchewan into provinces or regions that do have tolls, Hola Car Rentals includes Tolls Cashback on every booking, allowing you to claim up to 5% of your total booking value back for any tolls paid during your hire period.

Yes, Tolls Cashback is included on every Hola Car Rentals booking, including Payless hires in Regina. Because Saskatchewan has no toll roads, this benefit is most useful if your trip takes you beyond the province into areas with tolls.

The cashback covers up to 5% of your total booking value for tolls paid during the hire period. To claim it, email [email protected] within 30 days of returning your Payless vehicle in Regina (or wherever you drop it off) and include:

• Your Hola Car Rentals booking confirmation
• A copy of the hire agreement signed at the Payless counter
• A receipt or statement showing the toll charges paid

Refunds are issued to the same payment method used for your reservation and typically process within 7 to 10 business days after approval. Submissions received more than 30 days after vehicle return are not accepted.

When you pick up your Payless hire in Regina, the counter will place a temporary authorisation hold on your credit card. For hires in Canada, this hold is typically in the range of GBP 300 to GBP 500, though some locations may require a minimum authorisation of approximately GBP 750. The exact amount depends on the vehicle class, hire duration, and Payless desk policy at the time of pickup.

Important points to keep in mind for your Regina pickup:

• The hold is a temporary authorisation, not a charge. It reduces your available credit until your bank releases it after the hire ends.
• Only a major credit card with the driver’s name printed on the card is accepted. Debit cards and prepaid cards are not accepted for the deposit.
• Your bank may take up to 15 business days to reflect the release after the Payless desk in Regina closes the contract.
• Bring a backup credit card in case your primary card is declined.

Notify your bank of your travel to Canada before arriving in Regina to avoid fraud blocks on the authorisation.

Payless hires in Regina follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for your Regina hire:

• At pickup, check the fuel gauge with the Payless agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.
• Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

Fuel prices in Regina are generally slightly below the Saskatchewan urban average, so refuelling near the airport before returning your Payless vehicle should be straightforward. If you return the car below the recorded starting level, Payless may charge a fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a service fee.

Yes, you can add an additional driver to your Payless hire in Regina, but the extra driver must be present at the counter at the time of pickup with their own valid driver’s licence.

For Payless hires in Regina, the additional driver fee is US$13 per hire day plus applicable taxes, with a maximum charge of US$65 plus taxes. Note that for Payless, the additional driver must be at least 25 years old at the time of pickup in Regina.

If your Hola Car Rentals booking confirmation states that an additional driver is included at no charge, confirm this with the Payless agent in Regina before signing the agreement. Only the first additional driver is covered by an included rate; any further drivers will incur the daily fee.

Both the main driver and the additional driver must sign the hire agreement. Anyone who drives the Payless vehicle in Regina without being listed on the contract will not be covered by the hire protections.

An International Driving Permit (IDP) is not always mandatory for a Payless hire in Regina, but the requirement depends on your licence.

• If your driver’s licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an IDP is mandatory at the Payless counter in Regina.
• If your licence is in English or uses a Latin alphabet, an IDP is recommended but not strictly required.

The IDP is a translation document only. It must be carried alongside your original driver’s licence at all times. It is not a standalone licence and will not be accepted without the original at the Payless desk in Regina.

Obtain your IDP in your home country before travelling to Regina, as it cannot be issued abroad. All documents presented at the Payless counter must be physical originals. Digital versions are not accepted.

If your flight is delayed and you arrive later than your scheduled Payless pickup time in Regina, the booking will generally be held for up to 24 hours from the original pickup time, provided you arrive during counter operating hours.

To make your late arrival smoother at the Regina Payless counter:

• Include your flight number when making your reservation so the Regina team can track your flight status.
• If your delay is less than 24 hours, your booking should still be honoured when you arrive.
• If your delay exceeds 24 hours, contact Hola Car Rentals via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible.

Note that even with a tracked flight, you must arrive while the Payless counter in Regina is open. If you anticipate arriving outside counter hours, contact support in advance to understand your options and avoid losing your reservation.

The Regina Bypass is a 61 km four-lane highway completed in 2019 that loops around the city, connecting Highways 6, 11, 33, and 39. It was built to relieve congestion on Victoria Avenue (Highway 1) and allows trucks and vehicles to travel at 110 km/h.

For first-time visitors picking up a Payless hire in Regina, the Bypass can be disorienting because it is a relatively recent addition not always reflected in older navigation systems. Key points to keep in mind:

• The Bypass has 12 interchanges, so confirm your intended exit before merging.
• It eliminated a significant number of serious collisions on the old Highway 1 East corridor, making it the safer route for bypassing central Regina.
• Regina's road network is largely grid-based with predominantly two-way streets, which makes navigation more predictable once you are off the Bypass.

Using an up-to-date GPS or navigation app in your Payless hire is strongly recommended when first driving around Regina, particularly if you plan to use the Bypass to reach destinations outside the city centre.

Yes, when you hire from Payless in Regina, a basic level of third-party liability cover is included by default. Under Canadian provincial law, every hire vehicle in Saskatchewan must carry third-party liability insurance, so this statutory cover follows the car automatically.

However, the default statutory liability may not be sufficient for all situations. You can purchase supplementary liability insurance (LIS/ALI/SLI) to increase your cover limits when booking your Payless hire in Regina through Hola Car Rentals.

Third-party liability covers bodily injury and property damage you may cause to others while driving. It does not cover:

• Damage to the Payless hire vehicle itself (that requires CDW/LDW)
• Your own injuries (that requires Personal Accident Insurance)
• Your personal belongings (that requires Personal Effects Cover)

Review your Hola Car Rentals confirmation to confirm which liability limits apply to your Regina booking and whether you have added supplementary cover.

Yes, one-way hires are possible with Payless, allowing you to pick up in Regina and return the vehicle in a different city. However, a drop-off fee may apply depending on the route, and not all routes are permitted.

When booking your Payless one-way hire from Regina through Hola Car Rentals, the drop-off fee (if applicable) will be shown on the rate details page under the section labelled as amounts due at the destination. This fee is not prepaid and is paid directly at the Payless counter.

Key things to know about one-way hires from Regina:

• Same-city pickups and returns (for example, airport to downtown Regina) typically have no drop-off fee.
• Routes between different cities or provinces usually carry a drop-off fee that varies by distance and vehicle class.
• Cross-border one-ways (for example, Regina to a US city) may be restricted or carry significantly higher fees.
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee.

Always confirm the drop-off fee shown on your Hola Car Rentals confirmation matches what the Payless agent presents at the Regina counter before signing.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this applies to Payless hires in Regina as well. However, this benefit is available only to non-North American customers. Residents of Canada and the United States do not qualify for this coverage.

For eligible customers renting from Payless in Regina, the travel assistance typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Regina hire, for example following an accident on the Regina Bypass or a medical situation away from the city centre, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location in or around Regina, and a brief description of the situation. This cover does not replace CDW/LDW for damage to the Payless vehicle.