Payless Car Hire
in Charleston

Hola Car Rentals is the only premium partner of the top car hire brands operating in Charleston, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Charleston.

No. With Hola Car Rentals, all costs and charges for your booking in Charleston are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Charleston charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up your Payless hire car in Charleston, you must bring all of the following physical documents to the counter. Digital copies are not accepted.

• Valid driver’s licence (original, unexpired, in the main driver’s name)
• International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original licence.
• Major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold. Debit and prepaid cards are not accepted.
• Passport or valid government photo ID
• Your booking confirmation
• Round-trip flight or cruise tickets

At the Payless counter in Charleston, the agent will place a temporary authorisation hold on your credit card, typically around US$300 to US$400 for standard vehicles. This is not a charge and is released after you return the car, though your bank may take up to 15 working days to reflect the release.

Payless operates at Charleston International Airport (CHS), located in North Charleston, SC. Based on available information, Payless serves customers at the CHS airport location. Former off-airport addresses in North Charleston, including locations on Dorchester Road and Porsche Boulevard, are permanently closed.

When you arrive at CHS, follow the car hire signs inside the terminal. If you are unsure of the exact counter position within the airport, look for the consolidated hire car area or ask airport staff for directions to the Payless desk. It is strongly recommended to verify the current counter location and hours directly with Payless before your trip, as operational details for this location are limited in publicly available sources.

There are no confirmed active Payless city centre or downtown Charleston locations, so the airport counter at CHS is your primary pick-up point.

Charleston itself does not have toll roads within the immediate metro area. However, if you plan to drive beyond Charleston into other parts of South Carolina, the main toll road in the state is the Southern Connector near Greenville, which uses the PalPass (also called Palmetto Pass) electronic toll system.

On the Southern Connector, tolls for standard cars range from approximately US$0.075 to US$3.00 depending on distance. Payment options include PalPass transponder, cash (exact change required at some ramps), or credit and debit cards at mainline plazas only. PIN debit cards are not accepted at toll plazas.

For your Payless hire in Charleston, the vehicle may include an electronic toll device. At pickup you can choose an unlimited toll package (typically US$11 to US$25 per day depending on the partner programme) or pay per use. If you drive through a cashless toll without enrolling, Payless will bill the toll plus an administrative fee, which can be US$15 or more per toll event. To avoid surprise charges, ask the Payless agent in Charleston about the toll programme options before leaving the counter.

Yes, all bookings made through Hola Car Rentals, including Payless hires in Charleston, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

While Charleston itself has no local toll roads, this benefit applies if you drive to other parts of South Carolina or neighbouring states where tolls are charged, such as the Southern Connector near Greenville. To claim your cashback after returning your Payless vehicle in Charleston, follow these steps:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the hire agreement signed at the Payless counter in Charleston, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

The minimum age to hire from Payless in Charleston without a young-driver surcharge is 25. Drivers aged 21 to 24 may still hire but will be subject to a daily underage fee at the Payless counter in Charleston.

For Payless specifically, the additional driver fee structure and underage rules follow the Avis group policy:

• Young-driver surcharge applies for drivers aged 21 to 24
• Vehicle class restrictions apply for under-25 renters. Economy, compact, and intermediate categories are typically available; premium, luxury, SUV, and van classes are generally restricted
• Additional drivers added at the Payless counter in Charleston must generally be at least 25 years old

South Carolina is not one of the states (New York or Michigan) that legally requires hire companies to serve drivers aged 18 to 20, so the standard 21-minimum with surcharge applies at the Charleston location. Always confirm the exact surcharge amount with the Payless agent at pickup, as fees vary by location and vehicle class.

Yes, you can add an additional driver to your Payless hire in Charleston, but the additional driver must be present at the counter at pickup with a valid driver’s licence.

For Payless in Charleston, the additional driver fee is US$13 per rental day plus applicable taxes, with a maximum charge of US$65 plus taxes for the rental period. If your Hola Car Rentals booking confirmation explicitly states that an additional driver is included at no charge, no fee applies for the first extra driver.

Key requirements for adding a driver at the Payless counter in Charleston:

• The additional driver must be physically present at pickup
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• They must be at least 25 years old for Payless in Charleston
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by the vehicle’s protections. Anyone not named on the contract who drives the car may void cover entirely.

Payless hires in Charleston follow a Full-to-Full fuel policy by default. This means you receive the car with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Payless hire in Charleston:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles of the Charleston return location before dropping off the car
• Keep your final fuel receipt showing the date, time, and station address
• Show the gauge at full when returning the vehicle

If you return the Payless vehicle in Charleston with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge as evidence.

Yes, one-way hires are possible with Payless from Charleston, but a drop-off fee may apply depending on your return location.

The drop-off fee is route-specific and varies based on the distance between Charleston and your return city, the vehicle class, and the season. Here is what to expect:

• Returning to a different airport or city in South Carolina or a neighbouring state typically incurs a one-way drop-off fee
• Cross-country or remote return locations may carry higher fees or may not be permitted at all
• The fee is not prepaid and is not covered by No Extra Charges© unless it was not disclosed on your booking confirmation

When booking your Payless hire from Charleston on the Hola Car Rentals website, the drop-off fee will appear on the rate details page under the section labelled to pay at destination. Review this before confirming your reservation. If the counter charges a different amount than what your confirmation shows, keep all paperwork and contact Hola Car Rentals support after the hire is complete.

Most bookings made through Hola Car Rentals, including Payless hires in Charleston, include travel assistance provided by Terrawind Global Protection. This benefit is designed for situations such as a medical emergency or accident while driving in or around Charleston.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Payless hire in Charleston, contact Terrawind 24 hours a day, 7 days a week. Call +1 888 980 9992 (toll-free) or reach them via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to customers who are residents of the United States or Canada. It also does not cover damage to the Payless hire vehicle itself (that is handled by CDW/LDW) or third-party liability to others. Check your booking confirmation for the exact terms and coverage limits that apply to your Charleston hire.

When hiring from Payless in Charleston, two main types of cover protect you on the road.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Payless hire vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your booking confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving your Payless hire in Charleston. South Carolina does not universally mandate that hire companies include state-minimum liability in every hire, so it is strongly recommended to add supplementary liability cover to your booking.

Neither CDW/LDW nor LIS/ALI/SLI covers:

• Your own personal injuries (covered by PAI if purchased)
• Your personal belongings (covered by PEC if purchased)
• Prohibited use such as off-road driving, DUI, or unauthorised drivers

Check your Hola Car Rentals booking confirmation to see which coverages are included in your selected rate for the Charleston Payless hire before you arrive at the counter.

If your flight is delayed and you arrive later than your scheduled pickup time at the Payless counter in Charleston, the hire company will generally hold your booking for up to 24 hours from the original pickup time.

Here is what to keep in mind:

• If the delay is less than 24 hours, your Payless reservation in Charleston should still be honoured, provided you arrive during counter operating hours
• If the delay exceeds 24 hours, contact Hola Car Rentals via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible. Changes are not guaranteed but the team will assist where possible
• If you arrive after the Payless counter in Charleston has closed for the day, check your booking confirmation for any after-hours pickup instructions or contact details for the desk

It is advisable to have your booking confirmation accessible on your phone so you can quickly find the counter contact details upon landing at Charleston International Airport. Do not simply not show up without contacting support, as a no-show may result in the booking being forfeited with no refund.

When you pick up your Payless hire in Charleston, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge but it reduces your available credit until the hold is released after you return the vehicle.

For standard vehicles at a Payless location in Charleston, the typical hold is around US$300 to US$400. The exact amount can vary based on the vehicle class, hire duration, and location policies. Payless in Charleston cannot confirm the precise hold amount in advance.

Important requirements for the deposit:

• You must present a physical, major credit card with the driver’s name printed on the card, in the main driver’s name
• Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the deposit hold
• The card must have sufficient available credit to cover the hold plus any expected charges

After returning your Payless vehicle in Charleston, the hold is released by the hire company. However, your bank or card issuer controls when the funds appear back on your account, which can take up to 15 working days. Bring a backup credit card in case your primary card is declined at the Charleston counter.

Yes, in most cases you can drive your Payless hire car from Charleston to other U.S. states, but you must confirm this is permitted under your hire agreement before leaving the counter.

Key points to keep in mind:

• Interstate driving within the continental United States is generally allowed when your hire agreement permits it. Always verify the specific territory rules on the contract you sign at the Payless counter in Charleston.
• Cross-border travel to Canada or Mexico is typically restricted or requires prior approval and may not be permitted at all with a Payless hire originating in Charleston
• Off-road use, commercial use, and rideshare use are prohibited regardless of which state you drive in
• If you plan to return the vehicle to a different city or state, a one-way drop-off fee will likely apply. This fee will be shown on your Hola Car Rentals booking confirmation under the to pay at destination section

Driving outside permitted areas can void your CDW/LDW and liability cover. Review the hire agreement carefully at the Payless counter in Charleston and ask the agent to clarify any territory restrictions before you depart.