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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 2 weeks ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 2 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 3 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 3 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 4 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 4 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 4 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 1 month ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 4 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with National in Abbotsford

National's counter at Abbotsford International Airport (YXX) sits inside the main terminal next to baggage claim, and the rental lot is a short walk across from the terminal — no shuttle required. Counter hours run roughly 7:00 AM to 8:00 PM, though hours can shift with flight schedules; confirm your specific arrival window when booking, and check the after-hours key drop policy if your flight lands late. British Columbia has no toll roads or bridges, so you can drive throughout the province without electronic toll charges, but the province enforces a mandatory winter tire requirement on most highways from October 1 to April 30 — tires must carry the three-peaked mountain and snowflake symbol and have at least 3.5 mm of tread. Fuel in the Abbotsford area is sold by the litre, with prices typically in the CAD 1.78–1.82 range. At pickup, National places a hold on a credit card in the primary driver's name; for international license holders the deposit can range from CAD 300 to CAD 1,500 depending on vehicle class, so confirm your card limit before travel. If your license uses a non-Latin script — Arabic, Chinese, Cyrillic, or Japanese — bring an International Driving Permit alongside the original.

Best Car Rental Deals

4.5/ 5
Nissan Maxima

Nissan Maxima | Automatic

SEDAN

or Sedan similar

5 4 Automatic
From / day
4.5/ 5
Hyundai Venue

Hyundai Venue | Automatic

SMALL

or Small similar

5 3 Automatic
From / day
4.5/ 5
Ford Escape

Ford Escape | Automatic

SUV

or SUV similar

5 4 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with National in Abbotsford include that other companies don't offer?

Hola Car Rentals is a premium partner of the leading car rental companies in Abbotsford, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

  • Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
  • Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
  • Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique National rental experience with complete protection and peace of mind during your trip in Abbotsford.

Will I face unexpected charges at the National counter in Abbotsford when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your National booking in Abbotsford are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Abbotsford charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the National car rental counter at Abbotsford International Airport?

The National car rental counter at Abbotsford International Airport (YXX) is located inside the terminal building, beside baggage claim. The rental vehicles are parked directly across from the terminal, within walking distance, so no shuttle or train is needed.

The counter address is 30440 Liberator Avenue, Unit 8, Abbotsford, BC V2T 6H5. National shares this facility with Enterprise at the airport. Once you collect your bags, proceed to the counter, complete your paperwork, and walk across to the vehicle lot to pick up your car.

If you are renting from the National city center location instead, that branch is at 33271 South Fraser Way, Abbotsford, BC V2S 2B2, and offers a pickup service for customers who need a ride to the branch.

What are the National counter hours at Abbotsford Airport?

The National counter at Abbotsford International Airport (YXX) operates on extended hours to cover most flight arrivals and departures. Based on the shared National and Enterprise facility at the airport, the approximate schedule is:

  • Sunday and Monday: 7:30 AM to 1:00 AM
  • Tuesday: 9:00 AM to 11:30 PM
  • Wednesday: 7:30 AM to 11:30 PM
  • Thursday: 9:00 AM to 11:30 PM
  • Friday: 7:30 AM to 12:30 AM
  • Saturday: 9:00 AM to 11:30 PM

Hours can vary on public holidays, so always confirm the schedule on your booking confirmation before traveling to Abbotsford. If your flight arrives outside counter hours, review your rental agreement for after-hours return instructions, as the airport lot supports late vehicle drop-offs.

The National city center branch in Abbotsford operates shorter hours, typically Monday through Friday 8:00 AM to 5:00 PM and weekends 9:00 AM to 2:00 PM, so the airport location is the better option for late arrivals.

Are there toll roads near Abbotsford that affect my National rental?

Most roads in and around Abbotsford, British Columbia, are toll-free, including Highway 1 through the Fraser Valley. However, if you drive your National rental toward Vancouver, you may encounter the Port Mann Bridge, which is the only active tolled crossing in BC.

The Port Mann Bridge uses a fully cashless tolling system. There are no cash lanes, so tolls are captured by plate-reading cameras and billed electronically. The charge is typically passed to the rental company, which then bills it to the renter along with any applicable administrative processing fees.

At the National counter in Abbotsford, you may be offered an optional toll pass service (such as TollPass) that covers cashless tolls for a daily convenience fee, capped per rental period. If you do not enroll, any Port Mann Bridge tolls will be charged to your card after the rental ends, sometimes weeks later.

There are no congestion charges, emissions zones, or city-center driving fees anywhere in British Columbia, so your driving around Abbotsford itself will not trigger any road-use fees beyond standard fuel costs.

Does Hola Car Rentals offer toll cashback for National rentals in Abbotsford?

Yes, all Hola Car Rentals bookings include Tolls Cashback, which applies to your National rental in Abbotsford even though most local roads are toll-free.

If you drive toward Vancouver and cross the Port Mann Bridge, or use any other tolled road during your rental period, you can claim back up to 5% of your total Hola Car Rentals booking value for tolls paid. Here is how it works:

  • You pay tolls normally during the rental, either through the National toll program or billed after return
  • After you return the vehicle, email [email protected] within 30 days
  • Include your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges
  • Use the subject line: Tolls Cashback, followed by your reservation number

Refunds are processed to the original payment method used for your booking and typically arrive within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted, so keep your toll receipts from your Abbotsford trip and submit promptly.

What documents do I need to pick up my National rental in Abbotsford?

When collecting your National rental in Abbotsford, you must present the following physical documents at the counter:

  • A valid, unexpired driver's license with a photograph (digital licenses are not accepted)
  • A major credit card in the main driver's name, with the driver's name printed on the physical card, for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight tickets or proof of onward travel if you are visiting from outside Canada

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is required alongside your original license. The IDP is a translation only and cannot be used without the original license.

All documents must be physical originals. The National counter in Abbotsford will not accept digital or scanned versions. Ensure the name on your credit card matches the name on your driver's license to avoid issues at pickup.

Is a credit card required to pick up a National rental at Abbotsford Airport?

Yes, a major credit card in the main driver's name is required to pick up your National rental at Abbotsford International Airport (YXX).

The card must be a physical card with the driver's name printed on it. It is used to place a temporary security hold on your available credit, which is typically around CAD 300 to CAD 750 for standard vehicles in Canada, though the exact amount is set by National at the time of pickup.

Important rules to keep in mind for your Abbotsford pickup:

  • Debit cards and prepaid cards are not accepted for the security deposit hold
  • At airport locations like Abbotsford International Airport, US and international debit cards are only accepted if accompanied by a ticketed return travel itinerary
  • Canadian debit cards are not accepted at the airport counter
  • Virtual or single-use card numbers are not accepted; you must present the physical card

Even if you prepaid your booking in full, you must still present a physical credit card at the National counter in Abbotsford. Bring a backup credit card in your name in case your primary card is declined.

Is there a young driver surcharge for National rentals in Abbotsford?

Yes, National charges a young driver surcharge for renters aged 21 to 24 at the Abbotsford location.

The underage surcharge is US$20 per day and is paid at the counter when you pick up the vehicle. Drivers in this age group may rent Economy through Full Size cars, Cargo and Minivans, Pickup Trucks, and Compact, Small, and Standard SUVs with seating for up to 5 passengers at the Abbotsford location.

Drivers under 21 are generally not permitted to rent from National. There is no upper age surcharge for senior drivers.

If you are adding a young driver as an additional driver to your National rental in Abbotsford, the same surcharge applies to them. The additional driver must be present at the counter in Abbotsford, show a valid driver's license, and sign the rental agreement. For Alamo, National, and Enterprise, the additional driver fee is US$15 per day when not included in your rate, and the young driver surcharge applies on top of that if the additional driver is under 25.

What is the diverging diamond interchange near Abbotsford and how does it affect National rental drivers?

Abbotsford is home to British Columbia's first diverging diamond interchanges, located at Highway 1 and Sumas Way (Highway 11) and at 264th Street. These interchanges are unusual because traffic lanes briefly cross to the left side of the road to allow safer left turns, before crossing back to the right.

For drivers picking up a National rental in Abbotsford and heading toward Highway 1, this design can be disorienting, especially if you are not familiar with it. Key things to know:

  • The lane crossing is intentional and marked with clear signage; follow the road markings carefully
  • The Sumas Way version is particularly unique because it routes highway traffic over local roads to work around existing rail tracks
  • Slow down and read all overhead signs as you approach the interchange

Additionally, Highway 1 through Abbotsford features a Variable Speed Limit System on a 24 km stretch toward Chilliwack. Speed limits on this corridor are adjusted dynamically based on traffic and weather conditions, so watch the overhead signs and do not rely solely on a fixed speed in mind. Fines for exceeding posted variable limits apply the same as fixed limits.

Does travel assistance come with my National booking in Abbotsford?

Yes, most Hola Car Rentals bookings include travel assistance coverage through Terrawind Global Protection, and this applies to National rentals booked for Abbotsford as well. However, this benefit is not available to residents of Canada or the United States.

If you are traveling to Abbotsford from outside North America and something goes wrong during your trip, such as a medical emergency on Highway 1 or a breakdown in a remote part of the Fraser Valley, the travel assistance coverage can help. Core benefits typically include:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To get help 24 hours a day, call +1 888 980 9992 (toll-free or collect) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Check your booking confirmation for the exact coverage limits and conditions that apply to your Abbotsford rental, as terms can vary by booking.

How does the fuel policy work for National rentals in Abbotsford?

National rentals in Abbotsford follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel experience in Abbotsford:

  • At pickup, check the fuel gauge with the National agent and confirm the starting level is recorded on your rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 to 15 km of the return location before dropping off the car
  • Keep your final fuel receipt showing the date, time, and station address
  • For after-hours returns at Abbotsford International Airport, leave the receipt in the return envelope and keep a photo of the full gauge

If you return the National vehicle in Abbotsford with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee.

Fuel in British Columbia is priced in Canadian dollars per liter. Ask the National agent at the Abbotsford counter about the nearest fuel station to the return location when you pick up the car.

Can I add an additional driver to my National rental in Abbotsford?

Yes, you can add an additional driver to your National rental in Abbotsford, either at no cost if your rate includes it, or for a fee paid at the counter.

For National, Alamo, and Enterprise, the additional driver fee is US$15 per day when not included in your rate. Check your Hola Car Rentals booking confirmation for the line that reads "Additional driver free of charge" to see whether your rate already covers one extra driver.

Requirements for adding a driver at the Abbotsford National counter:

  • The additional driver must be physically present at the counter at the time of pickup
  • They must present a valid, unexpired driver's license
  • They must sign the rental agreement
  • If their license is not in English and uses a non-Latin alphabet, an International Driving Permit is also required

Only drivers listed on the rental agreement are covered by the vehicle's protections, including CDW and liability coverage. Anyone who drives the National vehicle in Abbotsford without being named on the contract may void those protections and expose you to additional charges.

If you need to add a driver after pickup, visit a National branch in Abbotsford to update the agreement in person.

What insurance coverage is included with a National rental in Abbotsford?

When renting from National in Abbotsford, British Columbia, provincial law requires every vehicle on the road to carry third-party liability insurance. This statutory liability coverage is included by default with your rental in Canada when booked through Hola Car Rentals, meaning you are covered for bodily injury and property damage you may cause to others while driving.

You can also purchase higher supplemental liability limits at the National counter in Abbotsford if you want additional protection beyond the provincial minimum.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial responsibility for damage to the rental vehicle itself. Whether this is included depends on the rate you selected. Check your Hola Car Rentals confirmation for the coverage details specific to your Abbotsford booking.

Key points to confirm at the National counter in Abbotsford:

  • Verify CDW or LDW is listed on your rental agreement and note any deductible that applies
  • Confirm all drivers are named on the agreement, as coverage only applies to listed drivers
  • CDW and LDW do not cover tires, the undercarriage, or personal belongings

For questions about what your specific rate includes, refer to your booking confirmation before arriving at the Abbotsford counter.

Can I pick up my National rental in Abbotsford and return it to a different city?

Yes, one-way rentals are possible with National, allowing you to pick up in Abbotsford and return the vehicle to a different location, though a drop-off fee may apply depending on the route.

The drop-off fee is route-specific and varies based on the distance between cities, the vehicle class, and the season. For example, returning a National vehicle from Abbotsford to Vancouver or another BC city will typically carry a one-way fee, while same-city returns between the Abbotsford airport and the South Fraser Way city center branch may not.

How to check and manage the drop-off fee:

  • During the Hola Car Rentals booking process, select your different return location and the system will display any applicable drop-off fee under the "To pay at destination" section
  • This fee is not prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking
  • Cross-border one-way rentals, such as returning a National vehicle from Abbotsford to a US location, may be restricted or carry higher fees; confirm with National before booking

If you need to change your return location after booking your Abbotsford rental, contact Hola Car Rentals support, as changes may reprice the reservation and recalculate the drop-off fee.

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