National Car Hire
in Vermont

Hola Car Rentals is the only premium partner of the top car hire brands operating in Vermont, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Vermont.

No. With Hola Car Rentals, all costs and charges for your booking in Vermont are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Vermont charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National car hire counter in Vermont is located at Burlington International Airport (BTV), at 1200 Airport Dr, South Burlington, VT 05403. The counter is on the main floor of the baggage claim area inside the terminal.

If you are a National Emerald Club member, you can skip the counter entirely. Proceed directly to the vehicle aisle, choose your car, and manage your hire agreement online or at the exit gate. Non-members should go to the National counter in baggage claim to complete the agreement and collect keys.

This is the only National location in Vermont, so there are no centre or off-airport alternatives in the state.

National car hire at Burlington International Airport in Vermont does offer after-hours pickup and return, available between 12:01 AM and 6:59 AM.

For after-hours returns, follow these steps:

• Park in the designated National parking spaces at 1200 Airport Dr, South Burlington
• Note the fuel level and mileage before leaving the vehicle
• Drop the keys in the National drop box located on the counter in the main airport terminal baggage claim area
• Keep a photo of the dashboard showing the fuel gauge and odometer as documentation

Be aware that when you return a vehicle after hours at a National location in Vermont, the hire agreement is not formally closed until staff check the car during regular hours. Keep all paperwork and photos until you receive your final receipt confirming no additional charges.

Vermont does not have interstate toll highways, so most driving with your National hire car in Vermont will be toll-free. However, Vermont does have three short, seasonal mountain toll roads that you may encounter:

• Mt. Equinox Skyline Drive (off VT Route 7A, Manchester): US$20 per car plus US$5 per extra passenger, paid in cash at the toll booth
• Burke Mountain toll road (off Mountain Road): US$5 per vehicle or US$15 for an all-day pass, paid in cash
• Mt. Mansfield toll road (off Highway 108, Stowe): US$26 per car plus US$9.50 per extra passenger, paid by credit card only

These Vermont mountain toll roads use manual payment at the gate, not electronic transponders like E-ZPass or FasTrak. National hire vehicles equipped with electronic toll devices are not relevant for these roads. Simply pay at the gate with cash or credit card as required. If you cannot pay, access is denied at the gate and no plate-based invoice or hire surcharge is generated.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your National hire in Vermont.

Vermont's mountain toll roads require direct cash or credit card payment at the gate, so you will pay those tolls yourself. After your hire ends, you can submit a claim for reimbursement. To claim:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

The refund is the lesser of the actual tolls paid or 5% of your booking total. For example, if your Vermont National booking totalled US$400, the maximum cashback would be US$20. Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

To pick up your National hire car in Vermont, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name (not a digital copy)
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required at most Vermont National locations.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted at the National counter in Vermont.

Yes, a major credit card is required to hire from National in Vermont. The card must be a physical card with the main driver’s name printed on it, and it must be in the main driver’s name.

At the Burlington International Airport National counter, a temporary authorisation hold will be placed on your card at pickup. Typical holds for standard vehicles in the United States range from approximately US$300 to US$400, though the exact amount depends on the vehicle class and National’s current policy at that location.

• Debit cards are not accepted for the authorisation hold
• Prepaid or virtual cards are not accepted
• Someone else’s card cannot be used, even if they are present

The hold is released after you return the vehicle, but your bank controls how quickly the funds become available again, which can take up to 15 working days. Bringing a backup credit card in your own name is always a good precaution when hiring in Vermont.

The minimum age to hire from National in Vermont without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily underage fee at the Burlington International Airport counter.

For National, Alamo, and Enterprise, the additional driver fee for drivers under 25 is US$15 per day plus applicable taxes. Vermont is not one of the states (New York or Michigan) where hire companies are required by law to hire to drivers aged 18 and older, so the standard 21-minimum policy applies at the National location in Vermont.

• Drivers under 25 are also restricted from hiring certain vehicle classes such as full-size SUVs, minivans, luxury, and premium vehicles
• Economy, compact, and intermediate sedan or SUV categories are typically available to younger drivers
• All drivers, regardless of age, must present a valid licence and meet standard document requirements

If you are between 21 and 24 and planning to hire from National in Vermont, Budget for the daily surcharge and confirm vehicle class availability before booking.

National car hire in Vermont follows a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel fees on your Vermont National hire:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles of Burlington International Airport before returning the vehicle
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns, note the fuel level, leave the receipt in the key envelope, and keep a photo of the full gauge

If you return the National vehicle in Vermont with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Always refuel close to the return location so the gauge does not drop before you arrive at the airport.

Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, which can be valuable if something goes wrong during your National hire in Vermont, including breakdowns in remote areas of the state.

Core benefits typically included are:

• Medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Vermont National hire, contact Terrawind 24 hours a day, 7 days a week at +1 888 980 9992 (toll-free). You can also reach them via WhatsApp at +1 208 910 1001 or by email at [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. For roadside assistance specific to your National vehicle in Vermont, use the number provided on your hire agreement.

When hiring from National in Vermont, two main types of cover are worth understanding before you arrive at the Burlington International Airport counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the National hire vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the National vehicle in Vermont. Some U.S. states require hire companies to include state-minimum liability, but not all states do. Vermont renters should confirm whether liability cover is included in their rate or needs to be added.

• CDW/LDW covers the hire car only, not third parties
• LIS/ALI/SLI covers third parties only, not the hire car
• Personal injuries to you and passengers are covered separately by PAI if purchased

Review your booking confirmation carefully to see which covers are included in your National Vermont rate before arriving at the counter.

Yes, you can add an additional driver to your National hire in Vermont, either as part of your rate or by paying a fee at the Burlington International Airport counter.

For National, Alamo, and Enterprise, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Check your booking confirmation to see if an additional driver is already included at no extra cost.

Requirements for adding a driver at the Vermont National counter:

• The additional driver must be present at pickup with a valid driver’s licence
• They must meet the minimum age requirement (21 in Vermont, subject to a young-driver surcharge if under 25)
• If their licence uses a non-Latin alphabet, an International Driving Permit is also required
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the National hire agreement in Vermont are covered by the vehicle’s protections such as CDW/LDW and liability cover. Anyone who drives the car without being named on the contract may void those covers.

Yes, National car hire in Vermont has specific restrictions on van hires that differ from standard vehicle policies.

Vermont-specific rules for National van hires include:

• Vans are prohibited from being used to transport non-family members who are in 12th grade or younger
• A major credit card is required for the security deposit on 12 and 15-passenger vans, and the deposit amount may be higher than for standard vehicles
• Drivers under 25 are generally restricted from hiring vans and larger vehicle classes at the National location in Vermont

If you are planning to hire a van from National in Vermont for a group trip, confirm the passenger composition and ensure the main driver is at least 25 years old to avoid being refused at the Burlington International Airport counter. Bring a major credit card with sufficient available credit to cover the higher deposit that may be required for larger vehicles. If you have questions about van availability or restrictions before booking, contact Hola Car Rentals customer service for guidance.

Yes, one-way hires are generally possible with National in Vermont, allowing you to pick up at Burlington International Airport and return the vehicle in another state. However, a drop-off fee may apply depending on the destination.

Key points to know before booking a one-way National hire from Vermont:

• Drop-off fees are route-specific and vary by destination, vehicle class, and season
• The fee will be shown under the "To pay at destination" section during the Hola Car Rentals booking process
• Cross-border one-way hires (for example, driving into Canada) may be restricted or require prior authorisation from National
• Changing your return location after booking may reprice the hire and increase the drop-off fee

Vermont's single National location at Burlington International Airport means there are no in-state drop-off alternatives, so any one-way hire from Vermont will involve returning to a location in another state. Review your confirmation carefully to confirm the drop-off fee and any geographic restrictions before your trip begins.