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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 4 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 3 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 3 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 2 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 2 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 week ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 week ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 4 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 3 days ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

Which Saint Louis rental-car pickup locations are closest to downtown, and how does the drive differ from picking up at STL airport?
While St. Louis Lambert International Airport (STL) is the primary hub for rental cars, some branches are located closer to the downtown core. Picking up your vehicle at the airport typically involves a straightforward 20–25 minute drive into the city via Interstate 70. This route is ideal if you’re heading straight to your hotel or starting a longer trip. In contrast, collecting a car from a downtown location puts you directly onto the city grid, which can be more convenient for immediate local errands but requires navigating one-way streets and city traffic from the outset.
If my flight lands late at STL, what’s the most realistic timeline from baggage claim to leaving the rental car facility with kids or lots of luggage?
When arriving late at STL with family or significant luggage, it’s sensible to plan a relaxed pace. After collecting your bags you’ll take a shuttle to the consolidated rental car facility, a ride that usually takes about 5–10 minutes. Once there, completing paperwork and reaching your vehicle can take another 15–25 minutes, depending on queues. Factoring in the time to install car seats and load your gear, a realistic timeline from having your bags in hand to driving away is roughly 45 to 60 minutes.
What’s the easiest way to drive from STL airport to a hotel near the Gateway Arch without getting stuck in confusing downtown ramps?
For a stress-free drive from STL to the Gateway Arch area, the most direct route is often the simplest. Take I-70 East from the airport for about 14 miles. As you approach downtown, stay in the middle or left lanes and follow signs for the Arch and Memorial Drive. Using a satnav is highly recommended, as it will help you anticipate the correct exit and navigate the final turns onto surface streets like Market or Chestnut, avoiding the more complex interchanges.
Where do visitors usually stop for groceries or road‑trip supplies right after picking up a rental car near STL?
After leaving the STL rental car facility, several convenient options for supplies are just a short drive away. Many travellers head to the suburbs just west of the airport, such as Bridgeton or St. Ann, along I-70 or Lindbergh Boulevard. Here you’ll find major grocery stores, supercentres and pharmacies within a 10‑minute drive. These locations are ideal for stocking up on snacks, drinks and any forgotten travel essentials before you head to your final destination in the city or begin a longer road trip.
What are the most common driving surprises for first‑time visitors in Saint Louis (one‑ways, left exits, tricky interchanges)?
First‑time drivers in Saint Louis should be prepared for a few local quirks. Downtown is characterised by a dense grid of one‑way streets, so paying close attention to signage is crucial. A notable surprise for many is the presence of left‑lane exits on major highways like I‑64/US‑40, which can be unexpected if you’re not watching your navigation closely. Additionally, the interchange where I‑44, I‑55 and I‑64 converge near the Poplar Street Bridge can be confusing, so having your route planned in advance is a significant advantage.
If I’m staying in the Central West End, what’s the least stressful route from STL airport and what streets are tight around the medical campus?
To reach the Central West End (CWE) from STL with minimal stress, take I‑170 South from the airport and merge onto I‑64/US‑40 East. This route bypasses most downtown congestion. Exit at Kingshighway Boulevard and head north into the heart of the CWE. Be aware that streets immediately surrounding the BJC medical campus, such as Euclid Avenue and Taylor Avenue, can be narrow and busy with pedestrian traffic and frequent stops, so a slower, more cautious driving approach is best.
What’s it like driving to Forest Park attractions in a rental car—where do people usually park for the Zoo, Art Museum, or Science Center?
Driving within Forest Park is generally straightforward, as the park is vast and designed to be accessible by car. Each of the major attractions has its own dedicated parking areas. The Saint Louis Zoo has large lots right at its entrance, while the Saint Louis Art Museum offers a convenient underground car park. The Science Center has its own lot and a skywalk over the highway. On fine weekends these lots can fill, but free on‑street parking is also available along the park’s internal roads, though it requires more searching.
If I’m visiting the City Museum, what’s the simplest approach for finding parking nearby and avoiding complicated downtown turns?
The City Museum is located in the Downtown West neighbourhood, which is easier to navigate than the central business district. The most straightforward approach is to use a satnav to guide you directly to the museum’s address on Washington Avenue. The museum has a dedicated, spacious parking lot right next to the building, which is the most convenient option for visitors. By aiming for this specific lot you can avoid circling for street parking and minimise time navigating the surrounding one‑way streets.
How early do I need to arrive by car for a St. Louis Cardinals game at Busch Stadium if I want an easier exit after the game?
For a St. Louis Cardinals game, arriving about 90 minutes before the first pitch is a good strategy for a smoother experience. This allows ample time to find parking without feeling rushed by the peak traffic surge that occurs in the final hour. For an easier exit, consider parking in a garage or lot a few blocks away from the stadium rather than immediately adjacent. This slight distance often provides quicker access to main routes like I‑64 or I‑44 when the game ends and everyone leaves at once.
What’s the easiest way to handle a drop‑off at a downtown hotel in Saint Louis when the entrance is on a busy one‑way street?
When dropping off luggage at a downtown hotel on a busy one‑way street, preparation is key. Use your navigation app to understand the final approach so you’re in the correct lane ahead of time. Most hotels have a designated short‑term loading zone directly in front of their entrance. Pull in decisively, put on your hazard lights, and unload passengers and bags efficiently. It’s best for one person to stay with the vehicle while the other checks in, minimising your time in the active traffic lane.
If I’m planning a day at the Gateway Arch and riverfront, where do visitors prefer to park before walking around?
For a visit to the Gateway Arch, the most convenient option is the official underground parking garage at Gateway Arch National Park, with an entrance on Memorial Drive. This keeps your vehicle secure and centrally located for exploring the Arch, the museum and the riverfront. Alternatively, several surface lots and multi‑storey car parks are available just a few blocks west in the downtown area. Parking a little further away can sometimes make exiting easier after your visit, especially on busy days.
How different is driving in Saint Louis during rush hour compared with midday, and which bridges and interstates back up the most?
Driving in Saint Louis during rush hour (typically 7–9 a.m. and 4–6 p.m.) is significantly slower than midday. The biggest bottlenecks occur on I‑64/US‑40, especially heading into downtown in the morning and out to the western suburbs in the evening. The Poplar Street Bridge, which carries I‑55, I‑64 and I‑70 traffic across the Mississippi, is notoriously congested in both directions during peak times. In contrast, midday driving is generally smooth, offering a much more relaxed experience for navigating the city and its surroundings.
What’s the most practical way to visit The Hill by car for dinner—where do visitors usually park and how walkable is the area?
Visiting The Hill for dinner is a classic St. Louis experience, and it’s very car‑friendly. Most restaurants in the neighbourhood have their own small parking lots or offer valet service, which is often the most practical choice. Additionally, free street parking is widely available throughout the residential streets, though you may need to park a block or two away on a busy weekend night. Once parked, the core area of The Hill is quite walkable, allowing you to stroll between a restaurant, a bakery or a gelateria.
If I’m going to the Missouri Botanical Garden, what should I know about parking and nearby streets when it’s busy?
The Missouri Botanical Garden is well equipped for visitors arriving by car, offering a large, free parking lot directly on site. During special events or on peak spring and autumn weekends this main lot can reach capacity. When that happens, overflow parking is typically available on surrounding streets such as Shaw Boulevard and Alfred Avenue. These streets are wide and generally easy to navigate, but be mindful of residential driveways and posted parking signs. Arriving earlier in the day is the best strategy to secure a spot in the main lot.
What’s the best way to plan a rental‑car itinerary that includes Soulard, Lafayette Square and Tower Grove without constant re‑parking?
To explore Soulard, Lafayette Square and Tower Grove Park efficiently, it’s best to drive between these distinct neighbourhoods and park once in each. Start your day at Tower Grove Park, where street parking is plentiful along its perimeter. From there it’s a short drive to Lafayette Square, where you can find street parking around the park itself. Finally, drive to Soulard and park near the historic market or your chosen restaurant. The neighbourhoods themselves are highly walkable, but they’re too spread out to comfortably walk between them.
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