National Car Hire
in Newark

Hola Car Rentals is the only premium partner of the top car hire brands operating in Newark, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Newark.

No. With Hola Car Rentals, all costs and charges for your booking in Newark are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Newark charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National car hire counter at Newark Liberty International Airport (EWR) is located in the Rental Car Centre inside Parking Garage A, on Level 3 (P3). All major brands, including National, are consolidated in this single facility at 132 Carson Rd, Newark, NJ 07114.

How to get there depends on your arrival terminal:

• Terminal A arrivals: go to the 2nd floor and walk across the sky bridge directly into the Rental Car Centre, then proceed to the National counter on P3.
• Terminal B and C arrivals: follow signs to the AirTrain, ride to the Terminal A station, exit the escalator and turn right through the sliding door, walk along the sidewalk through the interior hallway, take the escalator to the 2nd floor, and proceed right to the National counter.

The AirTrain is free and runs 24 hours a day, 7 days a week, making it a reliable option regardless of your arrival time. Allow 20 to 35 minutes from landing to driving away under normal conditions, and up to 60 to 90 minutes during peak periods or if you have immigration or baggage delays.

Returning a National hire car at Newark Liberty International Airport is straightforward. Drive to Parking Garage A (the Rental Car Centre) and follow the posted Rental Car Return signs to the National return area on the appropriate level.

A National agent will typically inspect the vehicle on arrival and close out your contract. If you are returning outside staffed hours, key drop boxes are available at the Rental Car Centre so you can leave the vehicle and keys securely.

A few tips for a smooth return at Newark:

• Refuel within approximately 10 miles of the Newark return location to comply with the Full-to-Full fuel policy and avoid refuelling charges.
• Take a photo of the fuel gauge and odometer before leaving the vehicle.
• Keep your final fuel receipt in case a charge is disputed later.
• For after-hours drops, place your receipt in the key envelope and retain a photo of the full gauge.

If you prepaid your National booking, you will still need to confirm the contract is closed and request a final receipt for your records.

Yes, toll roads are a major consideration for any National hire in Newark and the surrounding New Jersey and New York area. The region has some of the highest toll exposure in the United States.

Key tolled routes you are likely to encounter include:

• New Jersey Turnpike (Philadelphia to New York City, 78 miles): E-ZPass rates start at approximately US$0.95 and increase with distance.
• Garden State Parkway (Cape May to Montvale, 172 miles): at least US$1.90 for E-ZPass users.
• NYC bridges and tunnels (each crossing): approximately US$15 to US$25 or more per crossing.
• NYC Congestion Relief Zone fee: US$8.99 plus taxes per day if you drive into Manhattan south of 60th Street on local streets.

Tolling in New Jersey is mostly cashless, using E-ZPass transponders or Toll-By-Plate billing. Your National hire vehicle at Newark will include a toll device. At pickup you can choose an unlimited toll package (typically US$11 to US$26 per day) or pay per use, where actual tolls plus processing fees are billed after the hire. If you opt out and drive a cashless-only gantry without a personal transponder, the rental company may charge up to 3 times the toll amount (maximum US$5 per toll) in addition to the toll itself.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your National hire in Newark.

Given the high toll exposure around Newark, including the New Jersey Turnpike, Garden State Parkway, and NYC bridges and tunnels, this benefit can add up meaningfully.

To claim your cashback:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals reservation confirmation, the hire agreement signed at the National counter, and a toll receipt or statement showing charges paid during the hire period.
• Include your full name, travel dates, and the last 4 digits of the card used for your booking.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Note that submissions received more than 30 days after vehicle return are not accepted. This benefit does not mean tolls are included in your booking; you still pay tolls normally and claim reimbursement afterwards.

To pick up a National hire car in Newark, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence (original, not digital). If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, you must also carry an International Driving Permit (IDP) as a translation alongside your original licence.
• A major credit card in the main driver’s name, with the driver’s name printed on the physical card, for the security deposit hold.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom).

Digital documents are not accepted at the National counter in Newark or at any partner counter. The IDP is a translation only and cannot be used without your original licence. If you think you may need an IDP, obtain it in your home country before travelling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders.

All named drivers must be present at pickup with their own valid licence and any required IDP.

The minimum age to hire a National vehicle in Newark without additional surcharges is 25. Drivers aged 21 to 24 can hire but will be subject to a daily young-driver surcharge, and most vehicle classes are restricted for under-25s.

New Jersey does not have the same state-level exception as New York or Michigan, so the standard National policy applies at the Newark location. Eligible vehicle classes for drivers aged 21 to 24 are generally limited to smaller categories such as Economy, Compact, and Intermediate. Classes such as Full Size, SUV, Minivan, Luxury, and Premium typically require the main driver to be at least 25.

For National, the additional driver fee for drivers under 25 is US$15 per day plus applicable taxes, paid at the Newark counter.

All renters, regardless of age, must present a valid driver’s licence and a major credit card in their name for the security deposit. If you are unsure whether your age or vehicle class qualifies, contact customer service before booking.

Yes, National charges an additional driver fee at the Newark counter when the fee is not already included in your rate. For National (part of the Alamo, National, and Enterprise group), the fee is US$15 per day plus applicable taxes, paid at the counter in Newark.

Some Hola Car Rentals rate plans include one additional driver at no extra cost. Check your booking confirmation for the line that reads Additional driver free of charge. If it appears, the first extra driver is covered and no daily fee applies at the Newark National counter.

Requirements for adding a driver at the Newark National location:

• The additional driver must be physically present at pickup.
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet).
• They must meet the minimum age requirements; drivers under 25 may face a young-driver surcharge or restrictions.
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void cover.

E-ZPass is the primary electronic toll system used throughout New Jersey and the broader New York metro area, and it directly affects how tolls are handled in your National hire from Newark.

Your National hire vehicle at Newark will already include an electronic toll device compatible with E-ZPass gantries. At pickup you choose one of two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$26 per day, covering all toll usage during the hire period regardless of how many tolls you pass.
• Pay per use: you do not pay a daily fee, but the actual toll amounts plus administrative processing fees are charged to your credit card after the hire, sometimes weeks later as toll agencies process invoices in batches.

If you opt out of the National toll programme entirely and drive a cashless-only toll road without a personal E-ZPass transponder, the rental company may charge up to 3 times the toll amount (capped at US$5 per toll) in addition to the toll itself. Cash lanes exist at some booths on the New Jersey Turnpike and Garden State Parkway, but most gantries around Newark are fully cashless.

If you have your own personal E-ZPass transponder, inform the National counter agent at Newark so they can deactivate the vehicle's default device and help you avoid duplicate charges.

Yes, a major credit card in the main driver’s name, with the driver’s name printed on the physical card, is required for the security deposit hold at the National counter in Newark. Debit cards, prepaid cards, and virtual or digital-only cards are not accepted.

At the Newark National location, the typical security deposit hold for a standard vehicle is approximately US$300 to US$400. This is a temporary authorisation on your card, not a charge. It reduces your available credit until your bank releases it after the hire is closed, which can take up to 15 business days depending on your card issuer.

A few things to keep in mind before arriving at the Newark counter:

• Make sure your card has sufficient available credit to cover the hold plus any expected charges.
• Notify your bank of your travel plans to prevent fraud blocks on an in-person authorisation.
• Bring a backup credit card in your name in case your primary card is declined.
• Even if you prepaid your National booking online, you must still present a physical credit card at pickup for the deposit hold.

When picking up a National hire in Newark, you will be offered several insurance and protection options at the counter. Understanding what each covers helps you avoid paying for duplicate protection.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the National hire vehicle itself, including theft and vandalism. A deductible may apply unless your confirmation shows zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the National vehicle in Newark or elsewhere. Some UK states require a minimum level of liability, but not all do. Hola Car Rentals strongly recommends adding supplementary liability coverage.
• Personal Accident Insurance (PAI): covers your own injuries and those of passengers.
• Personal Effects Coverage (PEC): covers personal belongings inside the vehicle.

Check your Hola Car Rentals booking confirmation before arriving at the Newark National counter to see which protections are already included in your rate plan. Accepting add-ons at the counter that duplicate your existing coverage results in unnecessary costs.

Most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to hires picked up at the National counter in Newark as well. However, this benefit is available only to customers who are not residents or citizens of the United States or Canada.

If you qualify, the travel assistance coverage typically includes:

• Medical cover for up to 5 passengers for non-pre-existing illnesses and accidents.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

If you experience a medical emergency, a breakdown on the New Jersey Turnpike, or any other covered incident during your National hire in Newark, contact the assistance line immediately:

• Phone (24/7, toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Always contact the assistance provider before incurring expenses, as some reimbursements require prior authorisation. Check your booking confirmation for the exact coverage terms and limits that apply to your reservation.

Yes, one-way hires are generally available with National, allowing you to pick up in Newark and return the vehicle in a different city. However, a drop-off fee may apply depending on the route, distance, vehicle class, and season.

Common patterns for one-way hires from Newark:

• Newark to another New Jersey city or nearby state: a drop-off fee typically applies and varies by distance and vehicle class.
• Newark to a distant city or cross-country: a drop-off fee almost always applies and can be significant.
• Cross-border one-ways (for example, Newark to Canada): may be restricted or require special authorisation from National; confirm before booking.

The drop-off fee for your specific route will be shown during the booking process on the Hola Car Rentals website under the To pay at destination section on the rate details page. It will also appear on your booking confirmation. This fee cannot be prepaid and is settled directly at the Newark National counter or the return location.

If the counter charges a drop-off fee that was not disclosed on your confirmation, keep all paperwork and contact Hola Car Rentals support, as the No Extra Charges© guarantee may apply.

Yes, hiring a National vehicle at Newark Liberty International Airport means your final bill will include airport-related fees and local taxes on top of the base hire rate. These are standard charges applied to all hires at the Newark airport location and are not specific to National.

Typical fees you may see at the Newark National counter include:

• Airport Concession Recovery Fee (ACRF): a percentage charged by the hire company to recover the cost of operating at the airport.
• Customer Facility Charge (CFC): a per-day or per-hire fee that funds the Rental Car Centre facility in Parking Garage A where the National counter is located.
• New Jersey state and local taxes.

Whether these fees are included in your prepaid rate or payable at the Newark counter depends on your specific booking. Check your Hola Car Rentals confirmation for the breakdown between what is prepaid and what is listed under To pay at destination.

If your confirmation shows Taxes and Fees: Included and you are still charged for those items at the Newark National counter, the No Extra Charges© guarantee may apply. Keep your itemised hire agreement and contact Hola Car Rentals support after the hire is complete.