National Car Hire
in Manitoba

Hola Car Rentals is a premium partner of the leading car hire companies in Manitoba, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Manitoba.

No. With Hola Car Rentals, all costs and charges for your booking in Manitoba are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Manitoba charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National car hire counter in Manitoba is located inside the Winnipeg International Airport (YWG) terminal at 1965 Wellington Ave, Winnipeg, MB R3H 1C2. You can walk directly to the counter from the arrivals area by following the car hire signs within the terminal building.

The National counter at this Manitoba airport operates seven days a week on the following schedule:

• 00:01 to 00:30 (early morning window)
• 07:30 to 23:59 (main operating hours)

National also accepts e-vouchers at this Manitoba location, so you can present your booking confirmation on your mobile device instead of printing it. If you are arriving during the brief gap between 00:30 and 07:30, plan your arrival accordingly or arrange for an after-hours return if needed.

Yes, after-hours vehicle return is available at the National car hire location in Manitoba at Winnipeg International Airport (YWG).

If you are returning your National hire car between 1:30 AM and 5:30 AM, when the counter is closed, follow these steps:

• Place your keys and hire jacket in the National return drop box located at the hire counter inside the airport terminal
• Take a photo of the dashboard showing the fuel gauge before leaving the vehicle
• Keep your final fuel receipt if you refuelled before returning

Because the counter is unstaffed during that window, the hire agreement closes when the branch reopens and processes the return. Make sure the fuel tank is at the level recorded on your hire agreement to avoid any refuelling charges. The standard grace period for late returns is typically 30 minutes beyond your agreed return time, after which additional time charges may apply. If you have any concerns about your Manitoba return, contact the number listed on your National hire agreement.

Yes, National car hire does operate in Manitoba outside of Winnipeg. In addition to the primary location at Winnipeg International Airport (YWG), National has a location at Thompson Airport (YTH) at 1 Airport Road, Thompson, MB R8N 1M9.

Both National locations in Manitoba are airport-based. There are no off-airport or city-centre National locations currently operating in the province, which means you cannot pick up a National vehicle at a city-centre branch to avoid airport fees. If you are travelling between Winnipeg and Thompson, note that a one-way drop-off fee may apply when returning to a different location than your pickup point. This fee, if applicable, will be shown under the "To pay at destination" section during the booking process.

Given that National operates only two sites in Manitoba, both at airports, it is worth confirming availability at your preferred location before booking, especially for the Thompson Airport site.

No, Manitoba has no toll roads, toll bridges, or cashless express lanes, so your National hire in Manitoba will not incur any toll charges while driving within the province. There are no transponder programmes, congestion charges, or emissions zone fees applicable to driving in Manitoba.

Because no tolls exist in Manitoba, you do not need to worry about activating or opting out of a toll device programme at the National counter. You will not face any toll-related administrative fees or per-use charges during a standard Manitoba hire.

However, if your travel plans take you beyond Manitoba into provinces or regions that do have toll roads, tolls would then apply based on the rules of that area. In that case, the Tolls Cashback benefit included with your booking allows you to claim up to 5% of your total booking value back for any tolls paid during your hire period, regardless of where in Canada those tolls were incurred.

To collect your National hire in Manitoba, you must present the following physical documents at the counter:

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher (National at Winnipeg Airport accepts e-vouchers on a mobile device)
• Round-trip flight or travel tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required for hiring in Manitoba.

All documents must be physical originals. Digital-only versions of your licence or credit card are not accepted at the National counter. Debit and prepaid cards are not accepted for the authorisation hold.

When you pick up your National hire in Manitoba, the counter will place a temporary authorisation hold on your credit card. For hires in Canada, this hold is typically in the range of GBP 200 to GBP 400, though some locations may require a minimum authorisation of approximately GBP 600 depending on the vehicle class or specific branch policy.

This hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, and it can take up to 15 business days after the hire concludes.

To avoid issues at the National counter in Manitoba, keep the following in mind:

• Only a major credit card with the driver’s name printed on the card is accepted for the deposit hold
• Debit cards and prepaid cards are not accepted
• Bring a backup credit card in case your primary card is declined
• Notify your bank of your travel plans to prevent fraud blocks on an in-person authorisation

The exact hold amount is set by the National desk and may vary by vehicle class, season, or location within Manitoba.

Yes, when you hire a National vehicle in Manitoba, provincial law requires every vehicle to carry third-party liability cover. This statutory liability is included by default with your hire in Manitoba through the hire agreement, meaning you are not driving uninsured against claims from other parties.

However, the default statutory minimum may not be sufficient for all situations. You have the option to purchase supplementary liability insurance (LIS/ALI/SLI) to increase your coverage limits, which can provide protection of up to US$300,000 against bodily injury and property damage you may cause to others.

It is important to understand what third-party liability does and does not cover in your Manitoba National hire:

• Covered: bodily injury and property damage to other people or vehicles
• Not covered: damage to the National hire vehicle itself (that requires CDW/LDW)
• Not covered: your own injuries (that requires Personal Accident Insurance)
• Not covered: your personal belongings (that requires Personal Effects Cover)

Review your booking confirmation to confirm which coverages are included in your selected rate before collecting your Manitoba National vehicle.

All bookings for a National hire in Manitoba include the Tolls Cashback benefit, which reimburses you up to 5% of your total booking value for tolls paid during your hire period.

Since Manitoba itself has no toll roads, this benefit is most relevant if your National hire takes you into other Canadian provinces or regions where tolls do apply. Any tolls you pay during the hire period are eligible, regardless of where in Canada they were incurred.

To claim your Tolls Cashback after returning your National vehicle in Manitoba:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement from the National counter, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are processed to your original payment method and typically take 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Yes, you can add an additional driver to your National hire in Manitoba, either as an included benefit or for a fee paid at the counter, depending on the rate you selected.

For National hires in Manitoba, the additional driver fee when not included in your rate is US$15 per day plus applicable taxes. Check your booking confirmation for the line "Additional driver free of charge" to see if your rate already covers one extra driver.

To add an additional driver at the National counter in Manitoba:

• The additional driver must be present at pickup with their original, valid driver’s licence
• If their licence is not in English or uses a non-Latin alphabet, an IDP is also required
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver must meet the minimum age requirements for Manitoba

Only drivers listed on the National hire agreement are covered by the vehicle’s protections, including CDW/LDW and liability cover. If someone not named on the agreement drives the vehicle in Manitoba, cover may be void and additional charges could apply.

National hire in Manitoba follows a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it at the same level to avoid fuel charges.

To avoid any fuel-related charges on your Manitoba National hire:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles or 15 km of the return location at Winnipeg International Airport or Thompson Airport so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at the Winnipeg Airport National location, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the National vehicle in Manitoba below the recorded starting level, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy.

Yes, a one-way hire with National between Manitoba locations is possible, but a drop-off fee may apply depending on the route. National operates two locations in Manitoba, both at airports: Winnipeg International Airport (YWG) and Thompson Airport (YTH). Picking up at one and returning to the other would be considered a one-way hire.

When booking a one-way National hire in Manitoba, the drop-off fee, if applicable, will be displayed under the "To pay at destination" section during the booking process and on your confirmation. This fee is set by National and cannot be prepaid through your booking.

A few things to keep in mind for one-way National hires in Manitoba:

• The fee varies by route, vehicle class, and season
• Cross-border one-way hires (for example, returning a Manitoba vehicle in another Canadian province) may be restricted or carry higher fees depending on National's policies
• If you need to change your drop-off location after booking, the hire may be re-priced and the drop-off fee recalculated

Always verify the one-way fee shown on your confirmation matches what the National counter presents at pickup in Manitoba.

Travel Assistance coverage is included with most bookings for a National hire in Manitoba, provided through Terrawind Global Protection. However, this benefit does not apply to Canadian or US residents. It is designed for travellers visiting Manitoba from outside North America.

If you qualify, the Travel Assistance coverage included with your National Manitoba hire typically provides:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

Manitoba is a large province with remote areas, particularly around Thompson in the north, where access to medical facilities may be limited. If you experience a medical emergency or accident during your National hire in Manitoba, contact the assistance line before incurring expenses where possible:

• Phone (toll-free or collect): +1 888 980 9992, available 24 hours a day, 7 days a week
• WhatsApp: +1 208 910 1001
• Email: [email protected]

This cover does not apply to damage to the National hire vehicle itself (that is CDW/LDW) or to third-party liability (that is LIS/ALI/SLI). Check your booking confirmation for the exact terms applicable to your Manitoba hire.

If your flight is delayed and you arrive later than your scheduled National pickup time in Manitoba, the hire company will generally hold your reservation for up to 24 hours from the original pickup time, provided you arrive during counter operating hours.

The National counter at Winnipeg International Airport in Manitoba operates Monday through Sunday from 00:01 to 00:30 and from 07:30 to 23:59. If your delay pushes your arrival into the unstaffed window between 00:30 and 07:30, you will need to wait until the counter reopens at 07:30 to collect your vehicle.

Here is what to keep in mind for a delayed arrival at your Manitoba National hire:

• Delays of less than 24 hours from the original pickup time: your National reservation in Manitoba should be held automatically
• Delays of more than 24 hours: contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible, as changes are not guaranteed
• If you arrive after the counter closes for the night, you cannot pick up the vehicle until the next operating window

Always check the counter hours for your specific Manitoba National location before travelling and plan your arrival accordingly.