National Car Hire
in Winnipeg

Hola Car Rentals is a premium partner of the leading car hire companies in Winnipeg, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Winnipeg.

No. With Hola Car Rentals, all costs and charges for your booking in Winnipeg are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Winnipeg charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National car hire counter at Winnipeg James Armstrong Richardson International Airport (YWG) is located on Level 1 (the main level) of the terminal building, directly opposite the domestic baggage reclaim hall.

After collecting your bags on the Arrivals level, simply walk across the hall to reach the National desk. No shuttle or train is required. Once paperwork is complete, you walk a short distance via a covered walkway to the adjacent multi-storey car park where your vehicle is waiting on the ground level.

The airport address is 1965 Wellington Ave, Winnipeg, MB R3H 1C2. The entire process from baggage claim to driving away is straightforward, though allow 15 to 20 minutes for vehicle inspection before departing.

To pick up your National hire car in Winnipeg, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from abroad)

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For other non-English licences, an IDP is strongly recommended.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the National counter in Winnipeg. Debit cards and prepaid cards are not accepted for the authorisation hold.

No, there are no toll roads, toll bridges, or cashless toll lanes anywhere in Manitoba, including in and around Winnipeg. National hire vehicles in Winnipeg will not encounter any toll plazas, and no transponder programme or toll pass is relevant for driving within the province.

This means you will not face any toll charges, toll programme daily fees, or penalty notices related to tolls during a standard Winnipeg hire.

If your itinerary takes you outside Manitoba into provinces or U.S. states that do have toll roads, standard toll rules and any applicable National toll device programmes would apply in those areas. Keep receipts for any tolls paid outside Manitoba, as the Tolls Cashback benefit included with your booking allows you to claim up to 5% of your total booking value back for tolls paid during the hire period.

Yes, the Tolls Cashback benefit is included with every booking, including National hires in Winnipeg, and it applies whenever you pay tolls during your hire period.

Because Manitoba has no toll roads, you are unlikely to pay tolls while driving within Winnipeg itself. However, if your trip takes you into regions with tolled roads, you can claim back up to 5% of your total booking value for tolls paid.

To claim your refund:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals booking confirmation, the signed National hire agreement, and a receipt or statement showing the toll charges

Refunds are issued to the original payment method used for the booking and typically process within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.

When you pick up your National hire car in Winnipeg, the counter will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until released after the vehicle is returned.

For hires in Canada, typical holds range from GBP 300 to GBP 500 for standard vehicles, though some locations may authorise up to approximately GBP 750. Premium or specialised vehicle classes may carry higher holds.

Important requirements for the deposit at the National counter in Winnipeg:

• The card must be a major credit card (Visa, Mastercard, or Amex) with the driver’s name printed on it
• Debit cards, prepaid cards, and virtual cards are not accepted for the hold
• The card must be in the main driver’s name and presented physically at the counter

After you return the vehicle, the hold is released. Your bank or card issuer controls how quickly it reappears as available credit, which can take up to 15 working days. Bringing a backup credit card is always advisable.

No, National in Winnipeg does not accept debit cards, prepaid cards, or cash for the authorisation hold at pickup. A major credit card with the driver’s name printed on the card is required.

This applies even if you have already prepaid your booking in full. The credit card is needed specifically to cover the temporary authorisation hold for incidentals, which is separate from your hire payment.

Accepted card types at the National counter in Winnipeg typically include Visa, Mastercard, and American Express. Ensure the card has sufficient available credit to cover the hold amount, which for Canadian hires is generally in the range of GBP 300 to GBP 500 for standard vehicles.

If your primary card is declined, you may present another major credit card in your own name. A third party’s card is not permitted. Notifying your bank of your travel plans before arriving in Winnipeg can help prevent fraud blocks on the authorisation.

Winnipeg's downtown core has an extensive one-way street grid that has been in place since 1956, and it can be disorientating for drivers unfamiliar with the city, including those picking up a National hire car at YWG and heading into the city centre.

Key things to know before driving your National hire in downtown Winnipeg:

• Several parallel streets run strictly one-way in alternating directions, for example southbound on Garry, Donald, Carlton, and Kennedy, and northbound on Fort and Hargrave
• Mandatory turning restrictions apply at many intersections, meaning you cannot always turn where you expect
• Portage Avenue crosses the planned grid at an angle, creating additional navigation challenges
• The Perimeter Highway (PTH 100/101) encircling Winnipeg mixes motorway-style interchanges with at-grade intersections, which can catch first-time visitors off guard

Using a GPS or navigation app is strongly recommended when driving your National hire in Winnipeg, particularly in the downtown area. Allow extra time to reorient if you miss a turn, as reversing course on one-way streets requires planning ahead.

National hire in Winnipeg follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return in Winnipeg:

• At pickup, check the fuel gauge with the National agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the car park
• Refuel within approximately 10 to 15 km of the return location at YWG so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the drop envelope and keep a photo of the full gauge

If you return the National vehicle in Winnipeg with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Returning full is always the most cost-effective option.

Yes, you can add an additional driver to your National hire in Winnipeg, either as part of your rate or for a fee paid at the counter.

For National, Alamo, and Enterprise, the additional driver fee is US$15 per day when not included in your rate. Check your booking confirmation to see whether your rate already includes one additional driver at no extra cost.

Requirements for adding a driver at the National counter in Winnipeg:

• The additional driver must be present at pickup with a valid driver’s licence
• If their licence is not in English or uses a non-Latin alphabet, an IDP is required
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver must meet the minimum age requirements for Winnipeg

Only drivers listed on the National hire agreement are covered by the vehicle's protections, including CDW/LDW and liability cover. Anyone who drives the car in Winnipeg without being named on the contract may void those protections and create personal financial liability.

Most bookings include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if an unexpected situation arises during your National hire in Winnipeg or while driving through Manitoba.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This cover is designed for travellers renting abroad and does not apply to Canadian or U.S. residents. If you qualify, you can contact the assistance line 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When contacting assistance, have your full name, your Hola Car Rentals confirmation number, your current location in Winnipeg or Manitoba, and a brief description of the situation ready. Always check your booking confirmation for the exact terms and coverage limits that apply to your specific reservation.

The National counter at Winnipeg James Armstrong Richardson International Airport (YWG) operates seven days a week, generally from early morning to late evening, aligned with flight schedules. Exact hours can vary by season and are subject to change, so it is advisable to verify current hours directly with National before your arrival.

For after-hours pickup in Winnipeg, advance arrangement is required. You must provide your flight details when booking so that key collection instructions can be prepared. After-hours pickup is not possible without prior coordination.

If your flight is delayed by less than 24 hours from your original pickup time, National will hold your reservation. If the delay exceeds 24 hours, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected] to discuss your options.

For vehicle return, the adjacent car park at YWG allows drop-off outside standard counter hours. Follow the covered walkway signage from the terminal to the National return bays and retain all paperwork along with a photo of the fuel gauge.

Yes, one-way hires with National are possible, allowing you to pick up in Winnipeg and return the vehicle in a different city, subject to availability and applicable drop-off fees.

Key things to know about one-way hires from Winnipeg:

• A drop-off fee set by National may apply and will be shown under the "To pay at destination" section during the booking process
• The fee varies depending on the destination city, distance, and vehicle class
• Cross-border one-way hires (for example, Winnipeg to a U.S. city) may be restricted or carry higher fees; confirm availability when booking
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee

The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking. Always review your confirmation to verify the fee matches what was shown at checkout. If the National counter in Winnipeg charges a different amount than your confirmation states, keep all paperwork and contact support after the hire is complete.

Yes, provincial law in Manitoba requires every hire vehicle to carry third-party liability cover, so basic liability protection is included by default when you hire with National in Winnipeg through Hola Car Rentals. You can also purchase higher supplementary liability limits if you want additional protection.

Depending on the rate you selected, your booking may also include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the National vehicle itself. Check your booking confirmation to see exactly what is included in your rate.

Common coverage types to review before collecting in Winnipeg:

• CDW/LDW: covers damage to the hire car from collision or covered incidents, subject to any applicable excess
• Third-party liability (LIS/SLI): covers injury or property damage you cause to others; included at statutory minimums in Manitoba by law
• CDW/LDW does not cover tyres, undercarriage, or personal belongings

If you have questions about what your specific National booking in Winnipeg includes, review the rate details on your Hola Car Rentals confirmation before arriving at the counter.