National Car Hire
in Hebron

Hola Car Rentals is the only premium partner of the top car hire brands operating in Hebron, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Hebron.

No. With Hola Car Rentals, all costs and charges for your booking in Hebron are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Hebron charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National Car Hire counter at Cincinnati/Northern Kentucky International Airport (CVG) in Hebron is located on the baggage claim level inside the terminal. No shuttle or train is required: after collecting your bags, follow the signs marked "Car Hire" or "Ground Transport West" and walk directly to the consolidated Rental Car Centre, where the National counter and adjacent vehicle lot are located.

The address is 3057 Terminal Dr, Hebron, KY 41048. This is the only National location serving the Hebron area; there is no separate city centre counter.

Allow roughly 20 to 45 minutes from baggage claim to driving away, accounting for counter service, paperwork, and the walk to your vehicle. During peak travel periods, queues may add time, so plan accordingly.

To collect your National Car Hire in Hebron, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence (original, not digital) in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or cruise tickets (required for visitors from outside the United Kingdom)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical. Digital versions shown on a phone or tablet are not accepted at the National counter in Hebron.

Yes, a major credit card in the main driver’s name is required to pick up your National Car Hire in Hebron. The card must be physical, with the driver’s name printed on it, and must have sufficient available credit to cover the authorisation hold.

At the National counter in Hebron, a temporary authorisation (hold) of approximately US$300 to US$400 is typical for standard vehicles, though the exact amount is set by National and may vary by vehicle class or season. This hold reduces your available credit until it is released after the hire ends; your bank may take up to 15 working days to reflect the release.

• Debit cards are not accepted for the security deposit
• Prepaid or virtual cards are not accepted
• The card must belong to the main driver, not a third party

Bring a backup credit card in your name in case your primary card is declined. Even if you prepaid your booking online, you must still present a physical credit card at the National counter in Hebron.

Toll roads in Kentucky are entirely cashless, meaning there are no toll booths where you stop to pay. When driving a National Car Hire from Hebron, tolls are collected electronically by photographing the vehicle's licence plate at toll plazas.

The primary toll system operating in the region is RiverLink, which covers the bridges connecting Louisville and Southern Indiana. RiverLink also accepts E-ZPass and Pay-By-Plate accounts.

National offers a TollPass service for hirers picking up in Hebron:

• A daily convenience charge of US$4.95 per day you actually use a toll road, with a maximum of approximately US$30 to US$34.65 per hire period
• Plus the actual toll amount at the applicable video or cash rate
• No charge on days when you do not use a toll road
• Toll charges are typically billed to your card on file within 4 to 6 weeks after the hire

Alternatively, you may use your own personally owned transponder or the NextPass app by adding the rental vehicle's licence plate. If you plan to use your own device, inform the National counter agent in Hebron at pickup so the vehicle's default toll device can be deactivated, avoiding duplicate charges.

If you drive through a toll without enrolling in any programme, National will receive the invoice from the toll authority and may pass the charges plus administrative fees to you after the hire.

When driving a National Car Hire from Hebron toward Louisville or Southern Indiana, you may cross one of the three RiverLink bridges: the John F. Kennedy Memorial Bridge, the Abraham Lincoln Bridge, or the Lewis and Clark Bridge. All are cashless and charge by vehicle class.

Current toll rates for a standard hire car (small vehicle class) are:

• With a transponder: US$2.68 per crossing
• With a prepaid account: US$4.02 per crossing
• Without any account (invoice billed later): US$5.36 per crossing

Using the National TollPass service in Hebron means you pay the applicable toll rate plus a daily convenience charge of US$4.95 on days you use a toll road. Using your own transponder or a prepaid account directly with RiverLink is the most cost-effective option if you plan to cross these bridges frequently during your hire.

Hola Car Rentals includes Tolls Cashback on all bookings, so you can recover up to 5% of your total booking value for tolls paid during your National hire in Hebron. See the next FAQ for details on how to claim.

Yes, Hola Car Rentals includes Tolls Cashback on every booking, including National Car Hire reservations in Hebron. You can recover up to 5% of your total booking value for tolls paid during your hire, such as RiverLink bridge crossings near Hebron.

To claim your cashback after returning your National vehicle in Hebron:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the hire agreement signed at the National counter in Hebron, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

The refund is issued to the same payment method used for your reservation and typically processes within 7 to 10 working days after approval. Claims submitted more than 30 days after vehicle return are not accepted. This benefit does not mean tolls are included in your booking; you still pay tolls normally and claim reimbursement afterwards.

National Car Hire in Hebron operates on a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup at the Hebron CVG location, check the fuel gauge with the National agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the lot.

When returning your National vehicle in Hebron, refuel within approximately 10 miles of the return location at 3057 Terminal Dr. Fuel stations are available along the airport approach roads, including near I-275 in the Hebron area. Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, National may charge:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price
• A refuelling service or administrative fee

For after-hours returns at the Hebron location, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your dashboard as documentation.

Drivers picking up a National Car Hire in Hebron should be aware of ongoing construction activity on several key local roads that can cause unexpected delays.

• North Bend Road (KY 237), between mile points 7.8 and 9.3, experiences frequent right shoulder closures and single right-lane closures between 9 a.m. and 3 p.m. on weekdays, related to nearby apartment development projects extending through July
• The I-275 Carroll Cropper Memorial Bridge over the Ohio River has a traffic shift on the eastbound side with a temporary 55 MPH speed limit and queue warning systems, which can cause unexpected slowdowns for drivers crossing into or out of the Hebron area
• Intersections along KY 536, including junctions with KY 1303 and Hogrefe Road, are undergoing roundabout construction with changing traffic patterns, with projects extending to Spring 2027
• Martha Lane Collins Boulevard has daytime single-lane closures with flaggers from 9 a.m. to 3 p.m., and overnight milling and paving from 7 p.m. to 7 a.m., with no weekend closures from Friday 5 p.m. to Sunday 8 p.m.

Before driving your National hire in Hebron, check the Kentucky Transportation Cabinet (KYTC) District 6 updates for real-time construction alerts. Message boards along these routes also provide current lane status.

Yes, you can add an additional driver to your National Car Hire in Hebron, but the additional driver must be present at the counter at pickup with a valid driver’s licence and any required identification.

For National hires in Hebron, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra charge; check your booking confirmation for the line "Additional driver free of charge" to confirm whether this applies to your reservation.

Requirements for adding a driver at the National counter in Hebron:

• The additional driver must be physically present at pickup to sign the hire agreement
• They must present a valid, unexpired driver’s licence
• They must meet the minimum age requirements (25 or older in most cases; a young-driver surcharge applies for drivers aged 21 to 24)
• If their licence uses a non-Latin alphabet, an International Driving Permit is required

Only drivers listed on the hire agreement are covered by the vehicle's protections. Anyone not named on the contract who drives the National vehicle in Hebron may void cover.

The minimum age to hire a National Car Hire in Hebron without a surcharge is 25. Drivers aged 21 to 24 can hire but are subject to a young-driver surcharge and vehicle class restrictions.

For National hires in Hebron, the young-driver surcharge is US$15 per day plus taxes, the same rate as the additional driver fee for this brand family. Vehicle classes available to under-25 renters are typically limited to Economy, Compact, and Intermediate categories. Premium, luxury, full-size SUV, minivan, and convertible classes generally require the main driver to be 25 or older.

Regardless of age, all renters at the National counter in Hebron must present:

• A valid driver’s licence in good standing
• A major credit card in the main driver’s name for the security deposit
• All other required documents as listed in your booking confirmation

Kentucky does not have a state law requiring rentals to drivers under 21, so the minimum age at the Hebron location is 21 for young renters and 25 for surcharge-free rentals.

Returning your National Car Hire in Hebron outside of counter hours is possible using the key drop process at the rental car return lot located at 3057 Terminal Dr, Hebron, KY 41048. Follow airport signage to the Car Hire return area.

When returning after hours at the Hebron location:

• Drive to the designated National return lane and record the mileage and fuel level before leaving the vehicle
• Take a photo of the dashboard showing the odometer and fuel gauge as documentation
• Place your hire agreement and fuel receipt in the key drop envelope and deposit it in the available drop box
• Keep copies or photos of all paperwork for your records

Note that after-hours returns at the National location in Hebron mean the vehicle condition is not inspected by an agent at the time of drop-off. Any damage noted when the vehicle is checked the following business day may still be attributed to your hire period, so documenting the car's condition with photos before leaving is strongly recommended.

Check your hire agreement for specific after-hours instructions, as National's exact procedures at the Hebron CVG facility may vary.

Yes, most Hola Car Rentals bookings, including National Car Hire reservations in Hebron, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit applies only to travellers who are not residents of the United Kingdom or Canada.

If you are travelling from outside North America and experience an emergency during your National hire in Hebron, such as a medical situation or a breakdown on I-275 or the surrounding Hebron area roads, the coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To activate assistance, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your current location in or around Hebron, and a brief description of the situation. Always check your booking confirmation for the exact coverage terms and limits that apply to your National hire.

Yes, one-way hires are available through National Car Hire in Hebron, allowing you to pick up at CVG and return the vehicle at a different location. However, a drop-off fee may apply depending on your chosen return destination.

When booking a one-way National hire from Hebron, the drop-off fee is shown during the checkout process under the "To pay at destination" section. This fee is route-specific and varies based on the distance between Hebron and the return city, the vehicle class selected, and the hire dates.

• Same-city or short-distance routes may carry no drop-off fee
• Longer interstate routes typically include a drop-off fee
• Cross-border one-ways (for example, into Canada) may be restricted or carry higher fees; confirm with National at the Hebron counter

The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed on your booking confirmation. If the fee shown at the National counter in Hebron differs from what appeared on your confirmation, keep all paperwork and contact Hola Car Rentals support after the hire is complete.

Review your booking confirmation carefully before pickup to confirm the exact drop-off fee for your one-way National hire departing from Hebron.