Minivan Hire
in St. Louis

Hola Car Rentals is the only premium partner of the top car hire brands operating in St. Louis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in St. Louis.

No. With Hola Car Rentals, all costs and charges for your booking in St. Louis are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in St. Louis charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Minivan hire counters at St. Louis Lambert International Airport (STL) are located off-airport, not inside the terminals. All major partner brands operate from consolidated facilities nearby, and free shuttles connect the terminals to those lots.

• Terminal 1: Exit through MT17 (Exit 17) to the west end of the island curb, or use Door 15 to reach the Brown Level Garage shuttle stop.
• Terminal 2: Exit through Exit 12 to the inside curb of Arrivals Blvd.
• Board the shuttle marked with your brand's name or logo. The ride to the off-airport lot takes roughly 3 to 5 minutes.
• Complete paperwork at the counter or self-service kiosk, then proceed to the lot to collect your minivan.

Budget's facility is at 10482 Natural Bridge Rd; Enterprise, National, and Alamo share a facility at 4540 Woodson Rd. Allow 30 to 60 minutes from landing to driving away, accounting for baggage claim, shuttle wait, and counter processing.

Counter hours for minivan hire at St. Louis Lambert International Airport (STL) vary by partner brand, so confirm your specific brand's schedule before you travel.

• Budget: The counter is open daily but closes at 10 PM. After 10 PM, the Avis counter and shuttle serve Budget customers. After-hours minivan returns are handled via a key drop at the security booth.
• Enterprise, National, and Alamo: Open daily from 6 AM to 11:45 PM, with self-service kiosks available for added flexibility.

If your flight arrives late, shuttles continue to run to support late arrivals even after counter hours close. For any St. Louis minivan collection outside normal hours, review your booking confirmation for after-hours instructions specific to your brand, and plan to use the key-drop or kiosk options where available.

Missouri has very few toll roads, and driving a minivan in and around St. Louis is essentially toll-free for most trips.

The only toll facility in Missouri is the Lake of the Ozarks Community Bridge on State Highway MM, which is well outside the St. Louis metro area. Key details about that bridge:

• Payment is cash only. No electronic transponders, E-ZPass, or cashless options are accepted.
• A standard 2-axle vehicle such as a minivan costs US$3.00 during summer months (May through September) and US$2.00 at other times.
• You cannot cross without paying cash at the booth.

Because Missouri roads are largely toll-free, the optional toll transponder programmes offered by rental partners at the St. Louis counter (typically US$11 to US$25 per day) are generally unnecessary for driving within the St. Louis area. Missouri also has no congestion charges, emissions zones, or city-centre driving fees.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your St. Louis minivan hire.

Because Missouri roads are largely toll-free, most St. Louis minivan renters will only encounter tolls if they drive to the Lake of the Ozarks area or pass through neighbouring states with toll roads. If you do pay any tolls during your rental period, here is how to claim:

• Email [email protected] within 30 days of returning your minivan.
• Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.
• Use the subject line: Tolls Cashback - HOLA[your confirmation number].

The refund is the lesser of your actual toll costs or 5% of your booking total, and it is issued to the original payment method within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

To collect your minivan hire in St. Louis, you must present the following physical documents at the counter:

• A valid, original driving licence in the main driver's name. If your licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit (IDP) is mandatory. For other non-English licences, an IDP is strongly recommended.
• A major credit card with the main driver's name printed on the physical card, for the security deposit authorisation hold. Debit and prepaid cards are not accepted for the deposit.
• A passport or valid government photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors travelling from abroad).

All documents must be physical originals. Digital copies shown on a phone are not accepted at any St. Louis minivan hire counter. The IDP is a translation only and must be carried alongside your original licence, not as a replacement.

Yes, a major credit card is required to hire a minivan in St. Louis. The card must be in the main driver's name, with the driver's name physically printed on the card, and presented in person at the counter.

The hire partner will place a temporary security hold on the card at collection. For a minivan or larger vehicle class in the United States, typical holds range from US$300 to US$400, though the exact amount depends on the brand, location, and hire duration.

• Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit hold.
• Digital wallets such as Apple Pay or Google Pay are not accepted at the counter for the deposit.
• The hold reduces your available credit until your bank releases it after the minivan is returned, which can take up to 15 working days.

Even if you prepaid your St. Louis minivan booking online, you must still present a physical credit card at collection. Bringing a backup credit card in your name is always a good idea in case your primary card is declined.

No, drivers under 25 cannot hire a minivan in St. Louis. Minivans are explicitly listed as a restricted vehicle class for renters aged 21 to 24 across all major hire partners in the United States.

In Missouri, the standard minimum age to hire without surcharges is 25. Drivers aged 21 to 24 may hire smaller vehicle classes such as economy, compact, or intermediate sedans and SUVs, but they are not eligible for minivans, full-size SUVs, vans, luxury, or premium categories.

• A young-renter surcharge applies daily for drivers aged 21 to 24 on eligible vehicle classes.
• Drivers under 21 cannot hire at all in Missouri (outside of New York and Michigan, which have specific state laws).
• The Avis and Budget underage fee waiver for Latin American and Caribbean travellers does not apply to minivans, as that exception covers only economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV categories.

If you need a large vehicle for a group trip in St. Louis, the primary driver must be 25 or older to hire a minivan.

Your St. Louis minivan hire uses a Full-to-Full fuel policy by default. You receive the minivan with a full tank and must return it full to avoid extra charges.

• At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge.
• During your hire, use the correct fuel type as shown in the vehicle. Keep your fuel receipts.
• Before returning the minivan in St. Louis, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive.
• Take a photo of the full gauge at the pump and keep the final receipt showing the station address, date, and time.

If you return the minivan below the recorded starting level, the partner may charge a fuel shortfall at their own refuelling rate, which is typically higher than retail pump prices, plus an administrative service fee. For after-hours returns at the St. Louis off-airport lot, leave the fuel receipt in the return envelope and keep a photo of the full gauge as your record.

Most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your St. Louis minivan hire as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

For eligible renters, the coverage typically includes:

• Travel and medical insurance for up to 5 passengers.
• Legal assistance in the event of an accident, which can be especially useful if you are involved in an incident on Missouri highways or interstates around St. Louis.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

If you need assistance during your St. Louis minivan hire, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready. This coverage does not replace CDW/LDW for vehicle damage or LIS/ALI/SLI for third-party liability. Check your booking confirmation for the exact terms and limits that apply to your reservation.

Yes, you can add an additional driver to your St. Louis minivan hire, either at no cost if your rate includes it or for a daily fee paid at the counter.

• Check your booking confirmation for the line "Additional driver free of charge." If it appears, the first extra driver is included at no cost.
• If not included, daily fees vary by brand: Avis, Budget, and Payless charge US$13 per day (capped at US$65); Hertz, Thrifty, and Dollar charge US$13.50 per day (capped at US$189); Alamo, National, and Enterprise charge US$15 per day.
• The additional driver must be present at the St. Louis collection counter with a valid driver's licence and any required IDP.
• For Avis, Budget, and Payless, additional drivers must be at least 25 years old at collection.
• Both the main driver and the additional driver must sign the hire agreement before leaving the lot.

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the minivan in St. Louis may void those coverages entirely.

Yes, one-way minivan hires from St. Louis to a different city are possible, but a drop-off fee typically applies and the amount varies by route, partner brand, and vehicle class.

When searching for your St. Louis minivan hire, select a different return location during checkout. The system will calculate whether a drop-off fee applies and display it under the "To pay at destination" section before you confirm. That fee is not prepaid and is paid directly at the counter.

• Routes between nearby cities in the same region may carry a moderate drop-off fee.
• Long-distance or cross-country one-ways from St. Louis generally carry higher fees.
• Cross-border one-ways (for example, into Canada) may be restricted or require special authorisation from the partner brand.

The drop-off fee is separate from mileage, fuel, and tolls. Unlimited mileage, if included in your rate, does not waive the one-way fee. If the counter charges a different amount than shown on your confirmation, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.

Returning your minivan at St. Louis Lambert International Airport (STL) is straightforward. All major hire brands return to the same off-airport lots where you collected the vehicle.

• Follow the "Car Hire Return" signs from the airport road network to the off-site lots. No terminal drop-off is available for standard returns.
• Drive to your brand's designated area within the lot, record the final mileage and fuel level, and note any pre-existing damage already documented on your agreement.
• For Budget, drop the agreement in the Fastbreak return box. Other brands have similar drop-box or agent-assisted return options. No counter visit is required.
• After returning the minivan, board the shuttle back to your terminal. Shuttles run regularly between the lots and both Terminal 1 and Terminal 2.
• For after-hours returns, use the key drop at the security booth (Budget) or the equivalent drop-box for your brand. Keep a photo of the fuel gauge and odometer before leaving the vehicle.

Refuel your St. Louis minivan before arriving at the return lot to comply with the Full-to-Full fuel policy and avoid refuelling charges.

When hiring a minivan in St. Louis, two main types of coverages are worth understanding before you reach the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the minivan itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the minivan in St. Louis. Some U.S. states require hire companies to include a state-minimum liability amount, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your St. Louis minivan booking for adequate protection.

• CDW/LDW covers the hire minivan only, not third parties.
• LIS/ALI/SLI covers third parties only, not the hire minivan.
• Both coverages apply only to drivers listed on the hire agreement.
• Prohibited use such as off-road driving, DUI, or unauthorised drivers voids both coverages.

Review your booking confirmation to confirm which coverages are already included in your St. Louis minivan rate before accepting or declining anything at the counter.