Hertz Car Rental in Connecticut

Hola Car Rentals is the only premium partner of the top car rental brands operating in Connecticut, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Connecticut.

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Connecticut are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Connecticut charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Bradley International Airport (BDL) in Connecticut is located at 180 Schoephoester Rd, Windsor Locks, inside the Ground Transportation Center. From Terminal A, it is a short covered walk to reach the Ground Transportation Center where Hertz and other rental brands are based.

When you arrive at BDL, follow the signs toward Ground Transportation. If you need assistance, a shuttle service is also available between the terminal and the Hertz facility. It is a good idea to confirm counter hours directly with Hertz before your arrival, as hours can vary during holidays and peak travel periods.

Beyond BDL, Hertz also operates several Hertz Local Edition (HLE) locations across Connecticut, including Hartford (Constitution Plaza), New Haven, Groton, Manchester, Waterbury, and other cities, so you have options depending on where your trip begins.

No, Connecticut itself does not have state-operated toll roads, so you will not encounter tolls while driving your Hertz rental car within Connecticut's borders.

However, if you drive into neighboring states, tolls become relevant. Common toll situations for Connecticut-based Hertz renters include:

• New York: the Mario Cuomo Bridge (formerly Tappan Zee), the New York Thruway (I-87/I-90), and various tunnels and bridges into New York City
• Massachusetts: the Massachusetts Turnpike (I-90)
• Rhode Island: sections of I-95

All of these systems are cashless and use electronic billing, primarily through E-ZPass. Your Hertz rental vehicle in Connecticut comes equipped with an electronic toll device. At the Hertz counter you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, where Hertz bills you the toll amount plus an administrative fee per day tolls are incurred. Opting out and paying manually at a cash lane is rarely possible on modern Northeast toll roads.

If you plan to cross into New York or Massachusetts from Connecticut, enrolling in the Hertz toll program at pickup is the simplest way to avoid unexpected post-rental charges.

To pick up your Hertz rental car in Connecticut, you must present the following physical documents at the counter:

• A valid, original driver's license (not a digital copy)
• A major credit card in the main driver's name, with the driver's name printed on the card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors traveling from abroad)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted at the Hertz counter in Connecticut. Debit cards and prepaid cards are not accepted for the security deposit hold.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Hertz rental in Connecticut.

Because Connecticut has no toll roads of its own, this benefit is especially useful if your trip takes you into neighboring states such as New York or Massachusetts, where cashless toll roads are common. Any tolls you pay on those routes during your Connecticut-based Hertz rental are eligible.

To claim your cashback:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals confirmation, the signed Hertz rental agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for your reservation and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

When you pick up your Hertz rental car in Connecticut, the Hertz counter will place a temporary authorization hold on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary depending on the vehicle class, location, and season.

A few important points to keep in mind:

• The hold is not a charge; it temporarily reduces your available credit until Hertz releases it after you return the vehicle
• Your bank controls how quickly the hold disappears after release, which can take up to 15 business days
• Only a major credit card with the driver's name printed on the card is accepted; debit cards and prepaid cards are not permitted for the deposit
• Premium or specialty vehicles at Hertz locations in Connecticut may carry a higher hold amount

It is a good idea to notify your bank before travel to avoid fraud blocks on the authorization, and to bring a backup credit card in your name in case your primary card is declined.

The minimum age to rent a Hertz car in Connecticut without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily underage fee on top of the base rental rate.

At Hertz locations in Connecticut, the additional driver fee for young renters is approximately US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes for the rental period.

Drivers under 25 are also restricted from renting certain vehicle classes. Categories such as full-size SUVs, premium, luxury, convertibles, minivans, and vans are generally reserved for renters aged 25 and older. Economy, compact, and intermediate vehicles are typically available to younger renters.

Regardless of age, all renters at Hertz in Connecticut must present a valid driver's license, a major credit card in their name for the security deposit, and any other required documents. If your license uses a non-Latin alphabet, an International Driving Permit is also required.

Yes, one-way rentals are generally available with Hertz in Connecticut, allowing you to pick up at one location and return the vehicle in a different state.

A drop-off fee may apply depending on the route. Key things to know:

• The one-way fee is route-specific and varies by distance, vehicle class, and season
• The fee will be shown under the "To pay at destination" section during the booking process and on your confirmation
• Cross-border rentals into Canada or Mexico are subject to separate partner rules and may be restricted or require advance approval
• Changing your return location after booking may reprice the rental and recalculate the drop-off fee

When picking up your Hertz vehicle in Connecticut, verify that the drop-off location and any associated fee on the rental agreement match your booking confirmation. If the counter adds a fee that was not disclosed in your confirmation, keep all paperwork and contact support after the rental is complete.

Hertz rental rates in Connecticut do not automatically include full insurance coverage. What is included depends on the rate plan you selected when booking.

There are two main types of protection to consider:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz rental vehicle itself. A deductible may still apply unless your confirmation states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Hertz rental in Connecticut. Some U.S. states require a minimum level of liability coverage, but not all do. Adding supplemental liability coverage is strongly recommended.

Neither CDW nor LDW covers tires, the undercarriage, the roof, or personal belongings. Always review your Hertz rental agreement in Connecticut to confirm exactly which protections are active and what deductible applies before driving away.

Yes, most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, which can help in situations such as a medical emergency or legal issue arising during your Hertz rental in Connecticut.

Core benefits typically include:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Hertz rental in Connecticut, contact Terrawind 24 hours a day, 7 days a week at +1 888 980 9992 (toll-free), via WhatsApp at +1 208 910 1001, or by email at [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. For vehicle-specific breakdown assistance during your Hertz rental in Connecticut, use the roadside assistance number provided in your Hertz rental agreement.

Hertz rentals in Connecticut follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To protect yourself from incorrect fuel charges:

• Check the fuel gauge with the Hertz agent at pickup and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Hertz vehicle in Connecticut with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee. For after-hours returns at Connecticut Hertz locations, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone.

Yes, you can add an additional driver to your Hertz rental in Connecticut, either as part of your rate or by paying a fee at the counter.

For Hertz in Connecticut, the additional driver fee is approximately US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes. Check your booking confirmation to see if an additional driver is already included in your rate, as some plans cover the first extra driver at no charge.

Requirements for adding a driver at the Hertz counter in Connecticut:

• The additional driver must be present at pickup with a valid driver's license
• If their license uses a non-Latin alphabet, an International Driving Permit is also required
• Both the main driver and the additional driver must sign the rental agreement
• The additional driver must meet the minimum age requirements; drivers aged 21 to 24 may be subject to a young-renter surcharge

Only drivers listed on the Hertz rental agreement in Connecticut are covered by the vehicle's protections. Anyone who drives without being named on the contract may void coverage.

After-hours returns are generally available at Hertz locations in Connecticut, including at Bradley International Airport (BDL) in Windsor Locks, though you should confirm the specific key-drop procedure with the Hertz location before your rental ends.

For a smooth after-hours return at a Connecticut Hertz location:

• Follow signs to the designated Hertz return area or lot
• Park the vehicle and place the keys in the after-hours key drop box at the counter or lot
• Leave your fuel receipt inside the key envelope if you refueled before returning
• Take photos of the vehicle's condition, the fuel gauge, and the odometer before walking away

Keep in mind that liability for the vehicle may remain with you until a Hertz agent formally checks it in the next business day. Reviewing the return instructions on your Hertz rental agreement in Connecticut before the drop-off will help you understand exactly when your responsibility ends. If you have questions about after-hours procedures at a specific Connecticut Hertz location, contact that branch directly in advance.

An International Driving Permit (IDP) is mandatory for your Hertz rental in Connecticut if your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both the IDP and your original license at all times.

If your license is in English or uses a Latin alphabet, an IDP is recommended but not strictly required at the Hertz counter in Connecticut. However, having one can prevent delays or disputes at pickup.

A few important rules about the IDP:

• The IDP is a translation document only; it is not a standalone license and will not be accepted without your original license
• You must obtain the IDP in your home country before traveling; it cannot be issued to you in the United States
• All documents presented at the Hertz counter in Connecticut must be physical originals; digital copies are not accepted

If you are unsure whether your license qualifies, obtain an IDP before your trip to avoid any issues at the Hertz pickup location in Connecticut.