Hertz Car Hire
in Tofino

Hola Car Rentals is a premium partner of the leading car hire companies in Tofino, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Tofino.

No. With Hola Car Rentals, all costs and charges for your booking in Tofino are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Tofino charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Tofino-Long Beach Airport (YAZ) is located inside the terminal building. After arriving at YAZ, you walk directly from the arrivals area to the hire counter, which is within the terminal. From there, a short walk takes you to the nearby car park where your vehicle is parked.

Tofino-Long Beach Airport sits between the town of Tofino and Ucluelet, close to Pacific Rim National Park Reserve, so it serves as the main air access point for the entire region. There is no shuttle or consolidated hire centre involved; the Hertz counter is accessible on foot from the gate.

During peak summer weekends, plan to arrive at the Hertz counter 20 to 30 minutes before your scheduled pick-up time to allow for any queue and paperwork. Confirm counter hours directly with Hertz when you book, as hours at smaller regional airports like YAZ can vary by season.

To collect your Hertz vehicle in Tofino, bring the following physical documents:

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card with your name printed on the physical card, used for the authorisation hold
• Your passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or travel tickets (required for visitors from outside Canada)

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or Latin-script languages, an IDP is recommended but not strictly required at the Hertz counter in Tofino.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted. Visitors driving to Tofino from the United States can generally use a valid US licence in British Columbia without an IDP, provided it uses a Latin alphabet.

Yes, a major credit card is required to pick up your Hertz hire in Tofino. The card must be physical, in the main driver’s name with the name printed on the card, and have sufficient available credit to cover the authorisation hold.

For Canada, the typical authorisation hold placed by Hertz at pick-up is approximately GBP 300 to GBP 500, though some locations may authorise up to GBP 750 depending on the vehicle class and season. This is a temporary authorisation, not a charge, and your bank controls how quickly it is released after you return the car (which can take up to 15 working days).

• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit hold
• Digital wallets (Apple Pay, Google Pay) are not accepted at the counter for the deposit
• Bring a backup credit card in your name in case your primary card is declined

Even if you prepaid your Tofino booking online, you must still present a physical credit card at the Hertz counter for the hold.

No, there are no toll roads on the route between Tofino and most of British Columbia. Highway 4, which connects Tofino to Port Alberni and the rest of Vancouver Island, is completely toll-free, as are the vast majority of roads in British Columbia.

The only tolled crossing in BC is the Port Mann Bridge in the Greater Vancouver area. If your Hertz hire from Tofino takes you all the way to the Lower Mainland and you cross the Port Mann Bridge, tolls apply. That bridge uses a cashless, plate-based billing system with no cash payment option. Hertz offers PlatePass for cashless toll billing on hire cars, and any toll charges are typically billed to your credit card after the hire ends, along with an administrative processing fee.

There are no congestion charges, emissions zones, or city-centre driving fees anywhere in British Columbia.

If you do incur toll charges during your Tofino hire, you can claim up to 5% of your total booking value back through the Tolls Cashback benefit. Email [email protected] within 30 days of returning your Hertz vehicle with your hire agreement and toll receipt.

Highway 4 between Port Alberni and Tofino is one of the most challenging drives you can make in a Hertz hire car in British Columbia. The road was originally a logging route and has sections that are narrow, winding, and steep, with sharp bends, poor sightlines, minimal shoulders, and sheer drops in places like Kennedy Hill, where 30 km/h advisories apply and large vehicles may cross the centre line.

Key things to know before driving your Hertz hire on this route:

• Construction work through 2025 has created single-lane alternating traffic at multiple points, including Hydro Hill (July to November) and the Taylor River area, with delays of up to 20 minutes and potential full closures from rock blasting or accidents
• Closures can happen suddenly due to rockfalls; check DriveBC for real-time road conditions before departing Tofino or Port Alberni
• Slow-moving tourist vehicles are common on the narrow sections, and passing opportunities are limited
• Carry extra supplies and allow extra time, especially in summer, as an unexpected closure could require an overnight stop

There are no unusual toll charges on this route. Fuel up in Port Alberni before heading towards Tofino, as services become limited once you enter the corridor.

Yes, you can add an additional driver to your Hertz hire in Tofino, either as part of your rate or by paying a fee at the counter.

For Hertz in Tofino, the additional driver fee when not included in your rate is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes for the hire period. Check your booking confirmation before arriving at the Hertz counter in Tofino, as some rates include one additional driver at no extra cost.

Requirements for adding a driver at the Tofino Hertz counter:

• The additional driver must be present at pick-up with their own valid driver’s licence
• If their licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), they must also bring an IDP
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver must meet the minimum age requirements for British Columbia

Only drivers listed on the Hertz hire agreement are covered by the vehicle’s protections such as CDW/LDW. Anyone not named on the contract who drives the car may void cover entirely.

Hertz hires in Tofino follow a Full-to-Full fuel policy. You receive the car with a full tank and must return it full to avoid refuelling charges and a service fee applied by Hertz at their own rate, which is typically higher than pump prices.

At pick-up, confirm the starting fuel level is recorded on your Hertz hire agreement and take a photo of the dashboard gauge. At return, refuel within approximately 15 km of the return location so the gauge does not drop before you hand the car back.

Fuel options near Tofino and the return route:

• Gas stations are available directly in Tofino town
• Ucluelet, a short drive from the Tofino-Long Beach Airport (YAZ), also has fuel
• Port Alberni, further inland on Highway 4, is the largest service hub if you are driving back across Vancouver Island before returning your Hertz vehicle

Keep your final fuel receipt showing the date, time, and station address. If a fuel charge appears on your post-hire statement, the receipt is your evidence. For after-hours returns at the Tofino Hertz location, leave the receipt in the key envelope and keep a photo of the full gauge on your phone.

Most bookings include Travel Assistance provided by Terrawind Global Protection, which can be valuable when driving a Hertz hire on the remote Highway 4 corridor between Tofino and Port Alberni, where services are limited and closures can strand travellers for hours.

Core benefits typically included:

• Medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance while driving your Hertz hire near Tofino, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your booking confirmation number, your location, and a brief description of the situation. Follow the coordinator's instructions before incurring expenses, as some reimbursements require prior authorisation.

Important: this Travel Assistance benefit does not apply to Canadian or US residents. It covers non-North American travellers only. It also does not cover damage to the Hertz hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI).

When picking up your Hertz hire in Tofino, two main types of protection are worth understanding before you reach the counter.

Collision Damage Waiver (CDW/LDW) covers damage to the Hertz vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your booking confirmation explicitly states zero deductible. CDW/LDW does not cover damage to other vehicles or injuries to other people.

Third-Party Liability (LIS/SLI) covers bodily injury and property damage you cause to others while driving. In Canada, provincial law requires every hire vehicle to carry a minimum level of third-party liability, so a base amount is included by default when you hire through Hertz in Tofino. You can purchase higher supplementary limits at the counter if you want additional protection.

Common exclusions to be aware of on the Tofino route:

• Off-road use voids CDW/LDW cover; Highway 4 is a paved public road, but unpaved logging roads in the area are not covered
• Only drivers named on the Hertz hire agreement are covered
• Incidents must be reported to Hertz immediately; delayed reporting can invalidate a claim

Review your booking confirmation to see which protections are already included in your Tofino rate before accepting or declining anything at the Hertz counter.

After-hours return procedures for the Hertz location in Tofino should be confirmed directly with Hertz at the time of pick-up, as specific key-drop arrangements at Tofino-Long Beach Airport (YAZ) are not publicly detailed for this location.

General guidance that applies to Hertz after-hours returns:

• Ask the Hertz agent at the Tofino counter about key-drop availability and exact instructions before you leave with the vehicle
• If a key-drop box is available, leave the keys and any required paperwork as instructed
• Take photos of the vehicle's condition, the fuel gauge showing a full tank, and the odometer before dropping the keys
• Keep your final fuel receipt with the date, time, and station address
• Note that your liability for the vehicle may continue until Hertz formally checks it in, even after you drop the keys

The standard grace period for returns is typically 30 minutes past your scheduled return time. Returning later than that may result in additional hourly or daily charges from Hertz. If you anticipate a late return in Tofino, contact Hertz as early as possible to avoid unexpected fees.

Yes, one-way hires are possible with Hertz, but a drop-off fee may apply when you return the vehicle to a different location than Tofino-Long Beach Airport (YAZ).

One-way fees for Hertz hires originating in Tofino vary depending on the destination city, the distance involved, the vehicle class, and the season. Remote locations like Tofino often carry higher repositioning fees because fleet supply is limited in the area.

How to check and manage the drop-off fee:

• During booking, select your different return location and the fee will appear under the "To pay at destination" section before you confirm
• The fee is not prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking
• Cross-border one-ways (for example, returning a Hertz vehicle from Tofino to a US location) may be restricted or carry significantly higher fees; confirm with Hertz before booking

If you need to change your drop-off location after picking up your Hertz hire in Tofino, contact Hertz directly. Mid-hire route changes must be approved by the partner and may increase the fee or not be permitted at all.

Hertz can charge a cleaning fee if the vehicle is returned in a condition that requires more than standard cleaning. Tofino is known for its surf beaches, and sand from the area can accumulate quickly inside a hire car, particularly on seats, floor mats, and in the boot.

To avoid a cleaning charge when returning your Hertz hire in Tofino:

• Use towels or seat covers when transporting wet gear, wetsuits, or sandy items
• Shake out floor mats and remove visible sand before returning the vehicle
• Allow 15 to 20 minutes before your return time to do a basic clean-out of the interior
• Check the hire agreement at pick-up for Hertz's specific cleaning policy and what constitutes an excessive cleaning charge

Cleaning fees are a post-hire charge applied by Hertz directly and are not covered by CDW/LDW or No Extra Charges©, as they fall under usage-based charges resulting from how the vehicle was used during the hire. Keep the car in a condition consistent with normal use to avoid any dispute at the Tofino Hertz return.

Driving a Hertz hire in and around Tofino involves seasonal conditions that are significantly different from typical mainland Canadian highways and worth planning for before you travel.

Summer (peak season):

• Highway 4 construction through 2025 creates single-lane alternating traffic at multiple locations, including Hydro Hill (July to November) and the Taylor River area, with delays of up to 20 minutes
• Full road closures can occur from rock blasting or accidents with little advance notice
• Tourist traffic is heavy on the narrow sections of Highway 4, and passing is limited
• Check DriveBC (drivebc.ca) for real-time conditions before every trip on the corridor

Year-round considerations:

• Rockfalls can close Highway 4 at any time of year; carry extra water and supplies in your Hertz hire when driving this remote corridor
• Mackenzie Beach Road near Tofino has one-way signage and formalised speed limits that may not be obvious to first-time visitors
• Fog and rain are common on the west coast of Vancouver Island and reduce visibility on the winding sections of Highway 4

There are no winter tyre mandates specific to the Tofino coastal area, but conditions on Highway 4 can deteriorate quickly in autumn and winter. Confirm with Hertz at the Tofino counter whether winter tyres are fitted to your vehicle during those months.